Night auditor or user is not able to perform night audit, its grayed out in eZee Frontdesk 7.0

Problem: How to Solve: Location: eZee Frontdesk Configuration >>  Login as Admin >> Configuration >> Users >> Select UsersProblem: How to Solve: Location: eZee Frontdesk Configuration >>  Login as Admin >> Configuration >> Users >> Select Users >> Edit >> Operational privilege How to Access: In order to assign privilege for night audit process, please refer below mentioned steps: Screenshot 1:

How to add deposit for booking in eZee FrontDesk 7.0?

Location: eZee Frontdesk >> Walk in/Reservation >> Payment Details >> New Pre requisite: eZee Frontdesk Configuration >>Location: eZee Frontdesk >> Walk in/Reservation >> Payment Details >> New Pre requisite: eZee Frontdesk Configuration >> Configuration  >> Extra Charge Category eZee Frontdesk Configuration >> Configuration  >> Extra Charge >> New eZee Frontdesk Configuration >> Master >> Deposit >> New How to Access: In order to enter deposit amount, you need to configure deposit […]

What is database authorization process in eZee Frontdesk 7.0?

The database authorization process is provided to control services of some modules in testing mode when we restore client backup on our software. DatabaseThe database authorization process is provided to control services of some modules in testing mode when we restore client backup on our software. Database Authorization process locks database from activating certain sensitive operation. This is to ensure, these operations are not performed accidentally during database testing. It is one time process, Once you press authorized its clear […]

Error: Database / Services Authorization Notification: Services stopped due to database error in eZee Frontdesk 7.0

Problem: Facing below error while opening eZee Frontdesk Location: eZee Front desk Configuration >> Advance Settings >> Authorized How toProblem: Facing below error while opening eZee Frontdesk Location: eZee Front desk Configuration >> Advance Settings >> Authorized How to Solve: Please refer below screenshots to resolve above problem Screenshot 1: Screenshot 2: Screenshot 3: Screenshot 4:

How to send reports on email when night audit is done in eZee Frontdesk 7.0?

Location: eZee Front desk Configuration >> Advance Settings >> General Settings >> Night Audit/FTP Settings Tab >> Night AuditLocation: eZee Front desk Configuration >> Advance Settings >> General Settings >> Night Audit/FTP Settings Tab >> Night Audit Settings >> Enable Print Pre-requisite: eZee Front Desk Configuration >> Configuration >> Users >> Add Email >> Save How to access: Please refer below screenshots to set report paths Note: This action can be only perform on […]

How to set night audit time in eZee Frontdesk 7.0?

Location: eZee Front desk Configuration >> Advance Settings >> General Settings >> Night Audit/FTP Settings Tab >> Night AuditLocation: eZee Front desk Configuration >> Advance Settings >> General Settings >> Night Audit/FTP Settings Tab >> Night Audit Settings >> Set Time >> Save How to access: Please refer below screenshots to set night audit time Note: This action can be only perform on server machine Screenshot 1:

How to delete old database backup files for eZee Frontdesk 7.0?

Location: eZee Front desk Configuration >> Advance Settings >> General Settings >> Night Audit/FTP Settings Tab >> Backup SettingsLocation: eZee Front desk Configuration >> Advance Settings >> General Settings >> Night Audit/FTP Settings Tab >> Backup Settings >> Database Auto Backup Schedule How to access: Please refer below screenshots to delete old database backup files Note: This action can be only perform on server machine Screenshot 1: Screenshot 2: Screenshot 3: Here you […]

How to set auto schedule database backup on hourly basis in eZee Frontdesk 7.0?

Location: Task Schedule Pre-requisite: eZee Front desk Configuration >> Advance Settings >> General Settings >> Night Audit/FTP SettingsLocation: Task Schedule Pre-requisite: eZee Front desk Configuration >> Advance Settings >> General Settings >> Night Audit/FTP Settings Tab >> Backup Settings >> Database Auto Backup Schedule How to access: Please refer below screenshots to set auto schedule database backup on hourly basis Note: This action can be only perform on server machine Screenshot 1: […]

How to define seasons & seasons rate in eZee Frontdesk Configuration 7.0?

Many times property offer different rates during different seasons like Peak Season, Low Season, Festivals etc. Here you can define all such seasons andMany times property offer different rates during different seasons like Peak Season, Low Season, Festivals etc. Here you can define all such seasons and further define seasons rates as per applicable wef. Location: eZee Front Desk Configuration >> Property Setup >> Room Tariff Pre-requisite: eZee Front Desk Configuration >> Property Setup >> Seasons How to […]

How to merge split folio in eZee Frontdesk 7.0?

Location: eZee Front Desk >> Edit transaction >>  Rate Information How to access: In order to merge folios, you have to click on letter “M”Location: eZee Front Desk >> Edit transaction >>  Rate Information How to access: In order to merge folios, you have to click on letter “M” letter Screenshot 1: Screenshot 2: Screenshot 3: Related Question: How to split folio in eZee Frontdesk?

Guideline & Check list to Transfer Sever machine one to another!!

Guideline & Check list to Transfer Sever machine one to another:  Server transfer mean to say... Old server closing and Creating New Server and moveGuideline & Check list to Transfer Sever machine one to another:  Server transfer mean to say… Old server closing and Creating New Server and move all stuff to new server. Before Server Transfer… 1) Make a list of all Integration running from Server. 2) Note down which FD version Hotel Using. 3) Note down which […]

How to use Foreign Currency Folio?

In order to know the exact working flow on how and for what purpose Foreign Currency folio click here.Foreign CurrencyIn order to know the exact working flow on how and for what purpose Foreign Currency folio click here.Foreign Currency Folio

What is credit /company /direct billing /hotelier /city ledger account in eZee Frontdesk 7.0?

What is City Ledger Accounts? This is credit / company / hotelier/ Direct Billing account on which room charges of the rooms or restaurant will be posted forWhat is City Ledger Accounts? This is credit / company / hotelier/ Direct Billing account on which room charges of the rooms or restaurant will be posted for the moment. Later on guest or company will pay the amount against their city ledger balance & it will credited to city ledger account and charges will be […]

How to set auto schedule database backup in eZee Frontdesk 7.0?

Auto backup is the process of saving eZee Database backup by which your path of the backup will be set one time and on that path, the backup will be savedAuto backup is the process of saving eZee Database backup by which your path of the backup will be set one time and on that path, the backup will be saved daily basis automatically on the time which you have set. Schedule Backup Task will help you to schedule a backup task so that on […]

What is slab tax and how to configure slab tax in eZee Frontdesk 7.0 ?

What is slab tax? Whenever hotelier wants to collect tax let's say with respect to rates ranges for example below so they have to define different taxesWhat is slab tax? Whenever hotelier wants to collect tax let’s say with respect to rates ranges for example below so they have to define different taxes for the different rates ranges : Rates from 0-999, 0% Tax will be applied on rates Rates from 1000-2499, 12% Tax will be applied on rates Rates from 2500-7499, […]

Error: -1: Could not load file or assembly ‘CrystalDecisions. Shared, Version=13.0.3500.0, culture = neutral ( Crystal Report Error ) in Frontdesk 7.0

Problem: While opening report, get below error How to Access: Please follow below steps to resolve error.  Close all eZee Application on thisProblem: While opening report, get below error How to Access: Please follow below steps to resolve error.  Close all eZee Application on this machine.Screenshot 1: Go to Control Panel / All Control Panel Items / Programs and Features and Uninstall below crystal report files then Download tool from browser Version Starting from example 7.0.248.4 onward that non- […]

What are the System requirements for Nextgen – Frontdesk / Burrp Version 7.0?

Please ensure that your system has following minimum system requirement: 1. Hardware requirements Processor- Intel i3 2.7 GHz or higherPlease ensure that your system has following minimum system requirement: 1. Hardware requirements Processor- Intel i3 2.7 GHz or higher Minimum RAM- 4 GB 2. OS requirements Operating System: Windows 7 SP1 or higher. Server Operating System: Windows Server 2008 R2 or higher. 3. Other Requirements .Net Framework 4.6.1 or higher Note: Nextgen – Frontdesk & Burrp […]

How to configure Yahoo email account in eZee Frontdesk 7.0?

Yahoo also requires authentication while configuring email account with eZee software. Please follow the below steps, when we try to configure Yahoo emailYahoo also requires authentication while configuring email account with eZee software. Please follow the below steps, when we try to configure Yahoo email account. Step 1)  :  We need to Authorized eZee Software and generate password (Authorized password) Go to the link:     https://login.yahoo.com/account/security?scrumb=vwTq6VkfgB4    Step 2)   :   Select “AppType = Other” from Dropdown […]