How to change Day Close time in eZee Burrp Backoffice 7.0?

What is the Day Close? Day close will open new day in the software and freeze Audited Data of the day Location: eZee POS Backoffice >> ConfigurationWhat is the Day Close? Day close will open new day in the software and freeze Audited Data of the day Location: eZee POS Backoffice >> Configuration >> Cost Center >> Outlet Operation How to Access: Please refer below screenshot in order to change Day Close Time Note: Here day close time is coming from […]

How we can add or remove line after each KOT item list printing on KOT?

Please find the below steps for adding or removing line after each KOT item list printing on KOT: eZee POS Back Office>>Tools>>PrintingPlease find the below steps for adding or removing line after each KOT item list printing on KOT: eZee POS Back Office>>Tools>>Printing Template Setting. Select the printer as per your requirement (Windows/Line Printers) For Windows Printer, (i) Check mark the option ” Separate KOT Template “. (ii) ” Edit “ the Template. (iii) On the right […]

How to change default settlement type in eZee Burrp?

Please follow the below steps for changing default settlement type in eZee Burrp: Location: eZee Burrp >> Settings >> Peripheral Please follow the below steps for changing default settlement type in eZee Burrp: Location: eZee Burrp >> Settings >> Peripheral  >>Client/Server. Screenshot 1: Screenshot 2: You can change the ” Default Payment Type ” as per your requirement

How can I assign swipe card to a user in burrp?

Location: eZee POS Back Office >> Configuration >> User Operation >> 3 bullet points >> Enroll New Card Screenshot 1: Please findLocation: eZee POS Back Office >> Configuration >> User Operation >> 3 bullet points >> Enroll New Card Screenshot 1: Please find the below steps for enrolling card to the user Screenshot 2: Restart burrp and check

What is Guest Check in eZee Burrp?

Guest check is one type of unsettled receipt which needs to be confirmed and signed by the guest visited the restaurant. The guest check includes the menuGuest check is one type of unsettled receipt which needs to be confirmed and signed by the guest visited the restaurant. The guest check includes the menu items, quantity,and the amount which the guest has ordered. Location: eZee Burrp >> Settings >> Peripheral >> Receipt Printer How to Access: Refer to the below screenshot to […]

How to add surcharge (Order type wise & Outlet wise) in eZee Burrp 7.0?

A surcharge, also known as merchant service fee, is an extra fee charged by a merchant when receiving a payment by cheque, credit card, charge card orA surcharge, also known as merchant service fee, is an extra fee charged by a merchant when receiving a payment by cheque, credit card, charge card or debit card but not cash. Location: eZee  Back-office >> Outlet >> Surcharge User Privilege: Food & Beverages >> Receipt Operations >> Ability to add surcharge How to access: Please follow below steps […]

How to change different view of menu item or item search in eZee Burrp 7.0?

Location: Open Burrp >> Select Order type >> Click on "eye" option >> Select your view How to Access: We have a different view of menuLocation: Open Burrp >> Select Order type >> Click on “eye” option >> Select your view How to Access: We have a different view of menu items, you can search by Item code, bar code etc. Refer screenshot for how to change view in burrp. Screenshot 1: 

Inventory Module Training video

Kindly Refer the Below youtube link for the detailed explanation of Inventory module. https://www.youtube.com/watch?v=16owbUoH2cI ThankKindly Refer the Below youtube link for the detailed explanation of Inventory module. https://www.youtube.com/watch?v=16owbUoH2cI Thank You.

-1: Unexpected error from external database driver (1). [Export:ExcelData] [ExportData-ImportDataHelper]

Problem: How to solve: Please follow the below steps in order to solve the issue Close all eZee application before install belowProblem: How to solve: Please follow the below steps in order to solve the issue Close all eZee application before install below tool https://ezeenextgen.s3-us-west-2.amazonaws.com/download/Dependencies/MDAC_TYP.EXE OR Control Panel >> Programs and feature >> Search by the key number for the specific Windows Operating System (Below mentioned are the keys) Uninstall the mentioned key and after uninstalling […]

How to enter cash into cash drawer by the cashier or during the shift?

Location: eZee Burrp Back Office >> Tools >> Utility >> Cash IN  Cash In : Use to enter the amount of cash received by theLocation: eZee Burrp Back Office >> Tools >> Utility >> Cash IN  Cash In : Use to enter the amount of cash received by the cashier. Cash Out: Use to enter cash given by the cashier for a different purpose during the shift. It will be reflected on the Cash-In/ Cash-Out Report as well as […]

How to add store items tax in eZee Burrp?

What is the use of Item store Tax? Store Item Tax is required to generating PO & GRN. Taxes are paid for store items based on its category. How toWhat is the use of Item store Tax? Store Item Tax is required to generating PO & GRN. Taxes are paid for store items based on its category. How to Access: Please follow the below steps to add store item tax Individual Item Tax Configuration: Screenshot 1: Add Tax Caption Screenshot 2: Set default tax […]

How to add Gift/loyalty card Card settlement type in eZee Burrp?

To enable or disable Use Card, Please refer below screenshot. Screenshot 1: Check Mark Use LoyaltyTo enable or disable Use Card, Please refer below screenshot. Screenshot 1: Check Mark Use Loyalty Card Screenshot 2:

How to display two different languages on receipt for menu items in eZee Burrp?

Yes, It is possible to display 2 different names of a single menu item on the receipt. Step-1: Import the language which you want to display after theYes, It is possible to display 2 different names of a single menu item on the receipt. Step-1: Import the language which you want to display after the default one on the receipt. Step-2: Need to set the menu item name which you need to display as custom 1. (Note: You can export the menu item list, […]

How to change outlet in eZee burrp?

Refer below screen shot for move from one outlet to other Screenshot 1: Burrp Screenshot 2: Burrp BackRefer below screen shot for move from one outlet to other Screenshot 1: Burrp Screenshot 2: Burrp Back Office

How to set email address of users in Back office?

Location: eZee POS Backoffice >> Configuration >> User operations >> OtherLocation: eZee POS Backoffice >> Configuration >> User operations >> Other Information

Kaspersky antivirus is blocking eZee Frontdesk & Burrp 7.0

eZee getting deleted by KasperSky Antivirus. Problem: Kaspersky is blocking Software eZee Software.        Please follow the steps and set rule ineZee getting deleted by KasperSky Antivirus. Problem: Kaspersky is blocking Software eZee Software.        Please follow the steps and set rule in Kaspersky Antivirus. 1) Disable Kaspersky Protection 2) Run Same Service Pack which one client is using 3) Open Kaspersky >> Settings >> Additional >> Threats and Exclusions 4) Select Specify Trusted Applications 5) Add […]

How to integration performed for eZee Burrp Online and FD Online.

Steps are as follows: Note: The default port for Remote Desktop Connection is the port:3389 which we are using for the RDP Connection from client to theSteps are as follows: Note: The default port for Remote Desktop Connection is the port:3389 which we are using for the RDP Connection from client to the server. 1) First Take Server Machine On Remote. 2) Goto Intenet Browser in server machine and Check Port  3389 is open or not? How to check port is open […]

How to deactivate user from the burrp?

You can not remove the user but you can Inactive the User. Refer the screen shot for how to inactive user from user list. Location: eZee Burrp BackofficeYou can not remove the user but you can Inactive the User. Refer the screen shot for how to inactive user from user list. Location: eZee Burrp Backoffice >> User Operation >> Mark as “Inactive”.

How to get BIR Configuration manual in eZee BurrP 7.0?

Yes! Click HERE to download the manual of BIR Configuration in eZee BurrP. If above link doesn't work, copy and paste this link in theYes! Click HERE to download the manual of BIR Configuration in eZee BurrP. If above link doesn’t work, copy and paste this link in the browser. Link: http://www.ezeecentrix.com/download/eZeeLibrary/Manuals/BIR/BIR_Guidelines_Configuration_BurrP!.pdf

-1: Conversion from string to type Boolean is not valid. [MergeCode-MailMerge]

Problem: -1: Conversion from string to type Boolean is not valid. while sending group voucher via email in Group booking so perform below steps. 1) CloseProblem: -1: Conversion from string to type Boolean is not valid. [MergeCode-MailMerge] while sending group voucher via email in Group booking so perform below steps. 1) Close eZee on all machine except server machine. 2) Take DB back up from Server machine and close eZee on server machine 3) Keep tool Datadoctor_20171207 in application folder(C:\Program […]