How to configured gmail account in eZee Burrp Backoffice 7.0?

Before configuring email in eZee Software, we need to make sure our Gmail Account has access to less secure apps. (To do so, follow belowBefore configuring email in eZee Software, we need to make sure our Gmail Account has access to less secure apps. (To do so, follow below steps) Location: eZee FrontDesk Backoffice  >> Click on 3 buttet points >> Options >> Email Prerequisite: Need working Gmail  Account How to Access: Make sure, you have email account configured correctly  […]

Guideline & Check list to Transfer Sever machine one to another!!

Guideline & Check list to Transfer Sever machine one to another:  Server transfer mean to say... Old server closing and Creating New Server and moveGuideline & Check list to Transfer Sever machine one to another:  Server transfer mean to say… Old server closing and Creating New Server and move all stuff to new server. Before Server Transfer… 1) Make a list of all Integration running from Server. 2) Note down which FD version Hotel Using. 3) Note down which […]

How to Change Unit of Menu Item in POS Burrp 7.0 ?

System generates KOT when we punch an order from Dine IN, and KOT icon appears on table. More KOT related operations appears when click on Table againSystem generates KOT when we punch an order from Dine IN, and KOT icon appears on table. More KOT related operations appears when click on Table again (Icon (Notepad + Pen) indicates Table is in KOT mode.) such as modification in the order, reprint KOT, to transfer Order to another table, see the receipt preview. […]

How to settle POS Invoice (Bill) By the Loyalty Card?

After generating receipt, Table shows some different icon (Dollar note), that indicates table is in receipt mode. Receipt related option appears, afterAfter generating receipt, Table shows some different icon (Dollar note), that indicates table is in receipt mode. Receipt related option appears, after clicking on the table. Click on “Settle Receipt” option, in order to take payment in the system, when Guest pays the bill amount. Settlement Window appears with the bill detail and payment type. […]

How to post POS charge to Room Service (PMS) in eZee Burrp 7.0?

After generating receipt, Table shows some different icon (Dollar note), that indicates table is in receipt mode. Receipt related option appears, afterAfter generating receipt, Table shows some different icon (Dollar note), that indicates table is in receipt mode. Receipt related option appears, after clicking on the table. Click on “Settle Receipt” option, in order to take payment in the system, when Guest pays the bill amount. Settlement Window appears with the bill detail and payment type. […]

How to settle or post POS Invoice (Bill) to the City Ledger (Credit) in eZee Burrp 7.0?

What is City Ledger Accounts? This is credit / company / hotelier/ Direct Billing account. Guest from the corporate company had meal in the restaurant andWhat is City Ledger Accounts? This is credit / company / hotelier/ Direct Billing account. Guest from the corporate company had meal in the restaurant and we allow them to pay after 15 days or 30 days instead of instant payment.  Bill amount will be posted to Company’s Ledger account. Create city ledger account Post city ledger […]

How to settle bill receipt in eZee Burrp 7.0?

After generating receipt, Table shows some different icon (Dollar note), that indicates table is in receipt mode. Receipt related option appears, afterAfter generating receipt, Table shows some different icon (Dollar note), that indicates table is in receipt mode. Receipt related option appears, after clicking on the table. Click on “Settle Receipt” option, in order to take payment in the system, when Guest pays the bill amount. Settlement Window appears with the bill detail and payment type. […]

How to Give Discount on POS Bill in POS Burrp 7.0?

Guest Check (Receipt):  Click on “Make Receipt”, in order to generate a Guest Check upon guest request. Order Punching window appears next toGuest Check (Receipt):  Click on “Make Receipt”, in order to generate a Guest Check upon guest request. Order Punching window appears next to finalize the changes, such as applying discount, Loyalty Card, or Modification in item name, rate or Tax. And when generating receipt from the KOT appears the same window with New Receipt caption […]

Items are getting failed by Importing Inventory items through Excel (CSV)?

One need to care about couple of things while importing inventory by excel. 1) Must have all the store items and menu items already created in the software.One need to care about couple of things while importing inventory by excel. 1) Must have all the store items and menu items already created in the software. (If any new items are added in the file would not get added). 2) Unit of Menu Items AND unit of Store item, which are already assigned […]

How to Make Receipt From KOT in Dine in eZee POS Burrp 7.0 ?

System generates KOT when we punch an order from Dine IN, and KOT icon appears on table. More KOT related operations appears when click on Table againSystem generates KOT when we punch an order from Dine IN, and KOT icon appears on table. More KOT related operations appears when click on Table again (Icon (Notepad + Pen) indicates Table is in KOT mode.) such as modification in the order, reprint KOT, to transfer Order to another table, see the receipt preview. […]

How to Punch an order in Dine In in eZee POS Burrp 7.0?

Click on Dine in option to see the list of tables, configured in the database. Dine In Rooms (For an example, AC or Non-AC, Garden, Terrace) withClick on Dine in option to see the list of tables, configured in the database. Dine In Rooms (For an example, AC or Non-AC, Garden, Terrace) with configured tables appears on the next window. Punch a new Order particular Tab:   Click on particular table to enter order information and items available in the system. […]

How To Switch Session from One to Another in POS Burrp 7.0?

Session can be changed by click on the session name given on top left hand corner. Click on Session name to see the list of session. You areSession can be changed by click on the session name given on top left hand corner. Click on Session name to see the list of session. You are done!!

How To Switch One Outlet to Another in POS Burrp 7.0?

User can still switch to different outlets by click on Outlet name given on Top Left Corner. User will get the list of all the Outlets toUser can still switch to different outlets by click on Outlet name given on Top Left Corner. User will get the list of all the Outlets to select. You are done!!

How to set Business Source on receipt and get discount report in eZee Burrp 7.0?

What is Business Source in POS Backoffice? POS  outlet provide services to multiple business source (third party sources). It is helpful to identify ordersWhat is Business Source in POS Backoffice? POS  outlet provide services to multiple business source (third party sources). It is helpful to identify orders of business sources. How to Access: Please follow below steps to set business source Screenshot 1: Add business source from POS Backoffice Screenshot 2: Enable the business Sources for particular outlet/ […]

How to add open item as complimentary/ free/ no charge item in eZee Burrp?

How to Access: Please find the below steps for making an item open as complimentary Screenshot 1: Add menu item as open Item  check mark on Item Name CanHow to Access: Please find the below steps for making an item open as complimentary Screenshot 1: Add menu item as open Item  check mark on Item Name Can be changed, Ask for Change Name, Item Price can be changed and Ask for Change Price. You may refer the below screenshot for the same Screenshot […]

How to compare Sales Report, Sales Summary & Daily Sales Report in Burrp?

Sales Report, Sales Summary &  Daily Sales Report showing Difference. Example : Sales Report is showing 1423.49 Sales Summary is showingSales Report, Sales Summary &  Daily Sales Report showing Difference. Example : Sales Report is showing 1423.49 Sales Summary is showing 1410.67 Daily Sales is showing 1410.67 Why is the difference ? Answer is below : Sales Report : Sales Report : Net Amount(1423.49) = Amount (1324.31)+ Tax (99.18) Sales Summary Report :  In sales […]

USB port printer compatibility

Any USB port printer can be used which is installed on Windows. Please take a not that USB port printer is not compatible for Line printerAny USB port printer can be used which is installed on Windows. Please take a not that USB port printer is not compatible for Line printer template.

How to set fiscal receipt printer in burrp?

Below are the different points for which we have to set the printer: Fiscal Receipt Location: Burrp -> Setting -> Peripherals -> ReceiptBelow are the different points for which we have to set the printer: Fiscal Receipt Location: Burrp -> Setting -> Peripherals -> Receipt Printer – > “Active Receipt Print”. If  “Active Fiscal Printer” ticked System check for the Fiscal type. [Active Receipt Print must activate for fiscal] To activate Fiscal printer Make sure that OPOS.printer […]

How to send notification for the expire loyalty card in eZee Burrp?

How to send notification for the membership card validity which  is about to expire. . Please refer below GIFHow to send notification for the membership card validity which  is about to expire. . Please refer below GIF Steps.     Pre-requisite: eZee Burrp Backoffice >> Tools >> Printing Template >> Letter template Note: Must need to configure email configuration How to access: Please refer below screenshots for configuration Screenshot 1: Active notification from […]

How to add and schedule buffet in eZee POS Back office 7.0?

Location: eZee Burrp Back Office >> Outlet >> Transaction. How to Access: Please follow below steps to create new Buffet: Screesnhot 1: Create aLocation: eZee Burrp Back Office >> Outlet >> Transaction. How to Access: Please follow below steps to create new Buffet: Screesnhot 1: Create a Buffet.  Add the required Package, Menu Items, Catering Items as required. Screenhot 2:  Select the Buffet from the list, select date-time, click on ‘Add Default Buffet Item’ to add default item […]