How to settle bill receipt in eZee Burrp 7.0?

After generating receipt, Table shows some different icon (Dollar note), that indicates table is in receipt mode. Receipt related option appears, afterAfter generating receipt, Table shows some different icon (Dollar note), that indicates table is in receipt mode. Receipt related option appears, after clicking on the table. Click on “Settle Receipt” option, in order to take payment in the system, when Guest pays the bill amount. Settlement Window appears with the bill detail and payment type. […]

How to Give Discount on POS Bill in POS Burrp 7.0?

Guest Check (Receipt):  Click on “Make Receipt”, in order to generate a Guest Check upon guest request. Order Punching window appears next toGuest Check (Receipt):  Click on “Make Receipt”, in order to generate a Guest Check upon guest request. Order Punching window appears next to finalize the changes, such as applying discount, Loyalty Card, or Modification in item name, rate or Tax. And when generating receipt from the KOT appears the same window with New Receipt caption […]

Items are getting failed by Importing Inventory items through Excel (CSV)?

One need to care about couple of things while importing inventory by excel. 1) Must have all the store items and menu items already created in the software.One need to care about couple of things while importing inventory by excel. 1) Must have all the store items and menu items already created in the software. (If any new items are added in the file would not get added). 2) Unit of Menu Items AND unit of Store item, which are already assigned […]

How to Make Receipt From KOT in Dine in eZee POS Burrp 7.0 ?

System generates KOT when we punch an order from Dine IN, and KOT icon appears on table. More KOT related operations appears when click on Table againSystem generates KOT when we punch an order from Dine IN, and KOT icon appears on table. More KOT related operations appears when click on Table again (Icon (Notepad + Pen) indicates Table is in KOT mode.) such as modification in the order, reprint KOT, to transfer Order to another table, see the receipt preview. […]

How to Punch an order in Dine In in eZee POS Burrp 7.0?

Click on Dine in option to see the list of tables, configured in the database. Dine In Rooms (For an example, AC or Non-AC, Garden, Terrace) withClick on Dine in option to see the list of tables, configured in the database. Dine In Rooms (For an example, AC or Non-AC, Garden, Terrace) with configured tables appears on the next window. Punch a new Order particular Tab:   Click on particular table to enter order information and items available in the system. […]

How To Switch Session from One to Another in POS Burrp 7.0?

Session can be changed by click on the session name given on top left hand corner. Click on Session name to see the list of session. You areSession can be changed by click on the session name given on top left hand corner. Click on Session name to see the list of session. You are done!!

How To Switch One Outlet to Another in POS Burrp 7.0?

User can still switch to different outlets by click on Outlet name given on Top Left Corner. User will get the list of all the Outlets toUser can still switch to different outlets by click on Outlet name given on Top Left Corner. User will get the list of all the Outlets to select. You are done!!

How to change Day Close time in eZee Burrp Backoffice 7.0?

What is the Day Close? Day close will open new day in the software and freeze Audited Data of the day Location: eZee POS Backoffice >> ConfigurationWhat is the Day Close? Day close will open new day in the software and freeze Audited Data of the day Location: eZee POS Backoffice >> Configuration >> Cost Center >> Outlet Operation How to Access: Please refer below screenshot in order to change Day Close Time Note: Here day close time is coming from […]

How to change item search view in eZee Burrp 7.0

Q: How to change item search view in Dine In, Take Away, Delivery & Room Service Solution: Please refer belowQ: How to change item search view in Dine In, Take Away, Delivery & Room Service Solution: Please refer below screenshot.

Inventory Module Training video

Kindly Refer the Below youtube link for the detailed explanation of Inventory module. https://www.youtube.com/watch?v=16owbUoH2cI ThankKindly Refer the Below youtube link for the detailed explanation of Inventory module. https://www.youtube.com/watch?v=16owbUoH2cI Thank You.

-1: Unexpected error from external database driver (1). [Export:ExcelData] [ExportData-ImportDataHelper]

Problem: How to solve: Please follow the below steps in order to solve the issue Close all eZee application before install belowProblem: How to solve: Please follow the below steps in order to solve the issue Close all eZee application before install below tool https://ezeenextgen.s3-us-west-2.amazonaws.com/download/Dependencies/MDAC_TYP.EXE OR Control Panel >> Programs and feature >> Search by the key number for the specific Windows Operating System (Below mentioned are the keys) Uninstall the mentioned key and after uninstalling […]

How to change room status colors in eZee Frontdesk 6.0?

Yes Sure. We do have the option at eZee front desk configuration to assign the different colour for different room status which you can  assign from bellowYes Sure. We do have the option at eZee front desk configuration to assign the different colour for different room status which you can  assign from bellow mentioned path also please check the Screenshot for same. Configuration>>Other Option>>Status color The Rooms with different status in Front Desk will be viewed in the Color that you […]

Kaspersky antivirus is blocking eZee Frontdesk & Burrp 7.0

eZee getting deleted by KasperSky Antivirus. Problem: Kaspersky is blocking Software eZee Software.        Please follow the steps and set rule ineZee getting deleted by KasperSky Antivirus. Problem: Kaspersky is blocking Software eZee Software.        Please follow the steps and set rule in Kaspersky Antivirus. 1) Disable Kaspersky Protection 2) Run Same Service Pack which one client is using 3) Open Kaspersky >> Settings >> Additional >> Threats and Exclusions 4) Select Specify Trusted Applications 5) Add […]

What are the System requirements for Nextgen – Frontdesk / Burrp Version 7.0?

Please ensure that your system has following minimum system requirement: 1. Hardware requirements Processor- Intel i3 2.7 GHz or higherPlease ensure that your system has following minimum system requirement: 1. Hardware requirements Processor- Intel i3 2.7 GHz or higher Minimum RAM- 4 GB 2. OS requirements Operating System: Windows 7 SP1 or higher. Server Operating System: Windows Server 2008 R2 or higher. 3. Other Requirements .Net Framework 4.6.1 or higher Note: Nextgen – Frontdesk & Burrp […]

How to get BIR Configuration manual in eZee BurrP 7.0?

Yes! Click HERE to download the manual of BIR Configuration in eZee BurrP. If above link doesn't work, copy and paste this link in theYes! Click HERE to download the manual of BIR Configuration in eZee BurrP. If above link doesn’t work, copy and paste this link in the browser. Link: http://www.ezeecentrix.com/download/eZeeLibrary/Manuals/BIR/BIR_Guidelines_Configuration_BurrP!.pdf

-1: Conversion from string to type Boolean is not valid. [MergeCode-MailMerge]

Problem: -1: Conversion from string to type Boolean is not valid. while sending group voucher via email in Group booking so perform below steps. 1) CloseProblem: -1: Conversion from string to type Boolean is not valid. [MergeCode-MailMerge] while sending group voucher via email in Group booking so perform below steps. 1) Close eZee on all machine except server machine. 2) Take DB back up from Server machine and close eZee on server machine 3) Keep tool Datadoctor_20171207 in application folder(C:\Program […]

System date and Freeze date is same in eZee Burrp or eZee Frondesk.

Cause: It happens when we try to perform night audit from 2 different machines at the same time. This usually happens in the client-serverCause: It happens when we try to perform night audit from 2 different machines at the same time. This usually happens in the client-server environment, whereby, two different user tries to perform night audit at the same time. Solution: (Below steps has to be followed as it is) Take the backup of eZee Burrp/Frontdesk. Click HERE to download the fix. […]