How to add Inventory Consumption (BOM) for menu item in eZee Burrp Backoffice 7.0?

What is Inventory Consumption (BOM)? We are setting the bill of material (BOM) for each item to managing inventory consumption. Example, Sell a sandwichWhat is Inventory Consumption (BOM)? We are setting the bill of material (BOM) for each item to managing inventory consumption. Example, Sell a sandwich from POS so we will add sandwich’s ingredients BOM in inventory consumption from the store. Location: eZee Burrp Backoffice  >> Outlet >> Item Configuration >> Menu Item >> Price and BOM >> Inventory Consumption […]

How to set different auto receipt no. in eZee Frontdesk & Burrp 7.0?

Currently, payment type single receipt number is used by Frontdesk and Burrp as per print. Here you can set different auto receipt no with belowCurrently, payment type single receipt number is used by Frontdesk and Burrp as per print. Here you can set different auto receipt no with below settings.  How to access: Refer below screenshot to create shortcuts. Note: You have turn on settings from frontdesk as well burrp back office to set different receipt number. Screenshot 1: […]

How to add GSTIN when bill post on city ledger account in eZee Burrp 7.0?

Location: eZee Burrp Backoffice >> Configuration >> Payment & Account >> Accounts How to Access: You have to add GSTIN in theLocation: eZee Burrp Backoffice >> Configuration >> Payment & Account >> Accounts How to Access: You have to add GSTIN in the company / city ledger account as per below screenshot Screenshot 1: Add GSTIN in company account

User manual of eZee iLoyalty

Kindly refer the below document for the detailed explanation of eZee iloyalty. eZeeKindly refer the below document for the detailed explanation of eZee iloyalty. eZee iLoyalty

Error: -1: 208: Invalid object name “atuseractivitylog”.

Problem: How to Resolve: Go to windows run and write cmd and run below steps in cmd command C:\Program Files <x86>\ezee\ezee Frontdesk NextGenProblem: How to Resolve: Go to windows run and write cmd and run below steps in cmd command C:\Program Files <x86>\ezee\ezee Frontdesk NextGen 7.0>sql_dmo -r

How to send reports on email automatically on day close/night from eZee BurrP 7.0?

Location: eZee Burrp Backoffice  >> Configuration >> Cost Center >> Outlet Operation >> Edit >> Miscellaneous >>  ActiveLocation: eZee Burrp Backoffice  >> Configuration >> Cost Center >> Outlet Operation >> Edit >> Miscellaneous >>  Active report on day close Pre-requisite: eZee Burrp Backoffice >> User Operation >> Users >> Add Email >> Save How to access: Please refer below screenshots for configuration Note: This action can be only perform on server machine Screenshot […]

Alert, another user on network has open this receipt (Transaction Lock) in eZee Burrp 7.0

Problem: I can not settled down receipt / KOT How to Solve: It is happened when same receipt is opened by another user from other machine. So receiptProblem: I can not settled down receipt / KOT How to Solve: It is happened when same receipt is opened by another user from other machine. So receipt got locked. Location: eZee Burrp >> Settings >> Transaction Lock User Privilege: Property Information >> User Management  >> Delete System Netlock Screenshot 1: Close the Dine in Screenshot 2: Go to […]

Error: Alert, another user on network has open this table (Table Lock) in eZee Burrp 7.0

Problem: How to Solve: It is happened due to power loss, the system closed abruptly and the same table is opened by another user from other machine.Problem: How to Solve: It is happened due to power loss, the system closed abruptly and the same table is opened by another user from other machine. Here table got locked. Location: eZee Burrp >> Dine in  >> Net Locks Screenshot 1:

How to remove dirty table status in eZee Burrp 7.0??

Problem: I do not want dirty & clean status for my table How to Solve: You can keep : Clean and Dirty status for table afterProblem: I do not want dirty & clean status for my table How to Solve: You can keep : Clean and Dirty status for table after order Location: eZee Burrp Posbackoffice >> Option >> Display >> Receipt Setting Screenshot 1: Unmark below setting Screenshot 2: Note: Kindly restart burrp after above setting

User manuals of eZee Burrp & eZee Burrp Posbackoffice with Inventory module 7.0

Kindly refer the below document for the detailed explanation of Inventory module. 1. eZee Burrp 7.0 eZee POS Burrp 7.0 2. eZee Burrp PosbackofficeKindly refer the below document for the detailed explanation of Inventory module. 1. eZee Burrp 7.0 eZee POS Burrp 7.0 2. eZee Burrp Posbackoffice 7.0 eZee POS Back Office 7.0 3. Inventory Module eZee Back Office Inventory Module 7.0

Error: Database / Services Authorization Notification: Services stopped due to database error in eZee Burrp 7.0

Problem: Facing below error while opening eZee Burrp or eZee Burrpbackoffice Location: eZee Burrp POSbackoffice >> Click on right top 3 bulletProblem: Facing below error while opening eZee Burrp or eZee Burrpbackoffice Location: eZee Burrp POSbackoffice >> Click on right top 3 bullet points >> Option >> Authorize Settings How to Solve: Please refer below screenshots to resolve above problem Screenshot 1: Login into software, with “Continue” option Screenshot 2: Tick mark on boxes and authorize it […]

Error: 429: Active X component can’t creat object

Problem: How to Solve: Kindly follow below steps to solve error Screenshot 1: Go to My Computer >> Properties Screenshot 2: Check computerProblem: How to Solve: Kindly follow below steps to solve error Screenshot 1: Go to My Computer >> Properties Screenshot 2: Check computer system type bits (32 or 64) Screenshot 3: Close the software and run below tool as per system bits 32Bits Tool –  https://ezeenextgen.s3-us-west-2.amazonaws.com/download/Dependencies/SQLServer2005_BC_32.msi 64bits Tool – https://ezeenextgen.s3-us-west-2.amazonaws.com/download/Dependencies/SQLServer2005_BC_64.msi

How to set gratuity compulsory on order type in eZee Burrp 7.0?

Gratuity call out is guests tip for your staff. Some customers offer gratuity in terms of 1. Percentage 2. Fixed  Amounts Location: eZee POS Back OfficeGratuity call out is guests tip for your staff. Some customers offer gratuity in terms of 1. Percentage 2. Fixed  Amounts Location: eZee POS Back Office >> Configuration >> Outlet Operation >>Edit Outlet >> Order Type How to access: Checkmark on ‘gratuity compulsory on bill‘ and add a percentage, Save it. Restart eZee Burrp and […]

How to add pantry message in eZee Burrp 7.0?

Pantry message is used to pass the message to the Kitchen or Bar for any order to give special instruction for serve items. It is different from PreparationPantry message is used to pass the message to the Kitchen or Bar for any order to give special instruction for serve items. It is different from Preparation remark usually added while taking orders from the Guest. Location: eZee Back Office >> Configuration >> Masters >> Pantry Message >> New. How to access: Create a […]

How to add table notification in eZee Burrp 7.0?

Location: eZee Back Office >> Configuration >> Masters >> Table Notification >> New. How to access: Create a new tableLocation: eZee Back Office >> Configuration >> Masters >> Table Notification >> New. How to access: Create a new table notification and save it. Screenshot 1: Screenshot 2:

How to add Preparation remark for meal in eZee Burrp 7.0 ?

What is Preparation remark? It is kitchen chef's remarks on KOT to prepare food.  This is KOT Remark. Location: eZee Burrp Back >> Dine InWhat is Preparation remark? It is kitchen chef’s remarks on KOT to prepare food.  This is KOT Remark. Location: eZee Burrp Back >> Dine In >> Punch KOT >> Add preparation remark  Pre requisite: eZee Burrp Back Office >> Configuration >> Masters >> Preparation Remark >> New. How to access: Create a new Preparation remark and […]

How to add open item and get open item report in eZee Burrp 7.0?

What is Open Item? Open Item is an item whose name and price can be changed, not exist to menu item Location: eZee Burrp Back Office >> OutletWhat is Open Item? Open Item is an item whose name and price can be changed, not exist to menu item Location: eZee Burrp Back Office >> Outlet >> Item Configuration >> Menu item >> Add/Edit. How to Access: Please find the below steps for making an item open Screenshot 1: Add menu item as […]

Error: Unhandled exception has occurred error coming when set auto backup schedule of database in eZee Burpp Backoffice 7.0

Problem: How to solve: Please follow below conditions:  A) Log off another user from windows and login into windows with admin user B) Login withProblem: How to solve: Please follow below conditions:  A) Log off another user from windows and login into windows with admin user B) Login with admin user into server system C) Auto backup          I) for eZee Burrp, eZee Burrp back office >> Maintenance >> Auto Backup schedule Task.         […]

How to enable auto page cutting for (KOT & Receipt) in eZee Burrp 7.0?

"Auto page cutting" option used to auto cut print in Burrp. For WEP Printer point to check: 1. Which company printer are you using (eg. Epson, star,“Auto page cutting” option used to auto cut print in Burrp. For WEP Printer point to check: 1. Which company printer are you using (eg. Epson, star, WEP) 2. Check the printer settings ( Printer preferences >> Layout ) you will be able to see the drop-down where you have to select the “cut” option and […]

How to view multiple units on menu item while taking order in eZee Burrp 7.0?

Location: eZee Burrp Back Office >> Outlet >> Item Configuration >> Menu Item >> Search Item >> Edit >> Price and BOMLocation: eZee Burrp Back Office >> Outlet >> Item Configuration >> Menu Item >> Search Item >> Edit >> Price and BOM >> New >> Add Unit >> Save Screenshot 1: How to add a new unit in the menu item. Screenshot 2: eZee Burrp Back Office >> 3 Bullet Point(Top right corner) >> Option >> […]