How to set gratuity compulsory on order type in eZee Burrp 7.0?

Gratuity call out is guests tip for your staff. Some customers offer gratuity in terms of 1. Percentage 2. Fixed  Amounts Location: eZee POS Back OfficeGratuity call out is guests tip for your staff. Some customers offer gratuity in terms of 1. Percentage 2. Fixed  Amounts Location: eZee POS Back Office >> Configuration >> Outlet Operation >>Edit Outlet >> Order Type How to access: Checkmark on ‘gratuity compulsory on bill‘ and add a percentage, Save it. Restart eZee Burrp and […]

How to add pantry message in eZee Burrp 7.0?

Pantry message is used to pass the message to the Kitchen or Bar for any order to give special instruction for serve items. It is different from PreparationPantry message is used to pass the message to the Kitchen or Bar for any order to give special instruction for serve items. It is different from Preparation remark usually added while taking orders from the Guest. Location: eZee Back Office >> Configuration >> Masters >> Pantry Message >> New. How to access: Create a […]

How to add table notification in eZee Burrp 7.0?

Location: eZee Back Office >> Configuration >> Masters >> Table Notification >> New. How to access: Create a new tableLocation: eZee Back Office >> Configuration >> Masters >> Table Notification >> New. How to access: Create a new table notification and save it. Screenshot 1: Screenshot 2:

How to add Preparation remark for meal in eZee Burrp 7.0 ?

Location: eZee Burrp Back Office >> Configuration >> Masters >> Preparation Remark >> New. How to access: Create a new PreparationLocation: eZee Burrp Back Office >> Configuration >> Masters >> Preparation Remark >> New. How to access: Create a new Preparation remark and then save it. Screenshot 1: Screenshot 2:

How to add open item and get open item report in eZee Burrp 7.0?

What is Open Item? Open Item is an item whose name and price can be changed, not exist to menu item Location: eZee Burrp Back Office >> OutletWhat is Open Item? Open Item is an item whose name and price can be changed, not exist to menu item Location: eZee Burrp Back Office >> Outlet >> Item Configuration >> Menu item >> Add/Edit. How to Access: Please find the below steps for making an item open Screenshot 1: Add menu item as […]

Error: Unhandled exception has occurred error coming when set auto backup schedule of database in eZee Burpp Backoffice 7.0

Problem: How to solve: Please follow below conditions:  A) Log off another user from windows and login into windows with admin user B) Login withProblem: How to solve: Please follow below conditions:  A) Log off another user from windows and login into windows with admin user B) Login with admin user into server system C) Auto backup          I) for eZee Burrp, eZee Burrp back office >> Maintenance >> Auto Backup schedule Task.         […]

How to enable auto page cutting in eZee Burrp 7.0?

Location: eZee Burrp >> Settings How to access: "Auto page cutting" in Burrp, If you are unable to get the cut print for receipt and on the sameLocation: eZee Burrp >> Settings How to access: “Auto page cutting” in Burrp, If you are unable to get the cut print for receipt and on the same printer, you are able to get the cut print of KOT. For WEP Printer, POINTS TO CHECK: Which company printer are you using (eg. Epson, star, WEP) […]

How to view multiple units on menu item while taking order in eZee Burrp 7.0?

Location: eZee Burrp Back Office >> Outlet >> Item Configuration >> Menu Item >> Search Item >> Edit >> Price and BOMLocation: eZee Burrp Back Office >> Outlet >> Item Configuration >> Menu Item >> Search Item >> Edit >> Price and BOM >> New >> Add Unit >> Save Screenshot 1: How to add a new unit in the menu item. Screenshot 2: eZee Burrp Back Office >> 3 Bullet Point(Top right corner) >> Option >> […]

How to add VAT number in eZee Burrp Back Office 7.0?

Location: eZee Burrp Back Office >> Configuration >> Cost Center >> Outlet Operation How to Access: Below are the steps to add VATLocation: eZee Burrp Back Office >> Configuration >> Cost Center >> Outlet Operation How to Access: Below are the steps to add VAT number in the particular outlet: Screenshot 1: Related Question: How to add VAT number on the bill in eZee Burrp Back Office 7.0?

How to add VAT number on the bill in eZee Burrp Back Office 7.0?

Location: eZee Burrp Back Office >> Configuration >> Tools >> Printing Template Pre-requisite: Add VAT number: eZee Burrp Back OfficeLocation: eZee Burrp Back Office >> Configuration >> Tools >> Printing Template Pre-requisite: Add VAT number: eZee Burrp Back Office >> Configuration >> Cost Center >> Outlet Operation >> Edit >> Miscellaneous >> Registration 2 >> Save How to Access: Right click on header part to add outlet registration 2 and custom text (add your […]

Can cash drawer can be used/integrated with eZee Burrp Version 7.0?

Location: eZee Burrp Back Office >> 3 Bullet Point(Top right corner) >> Settings. How to access? Please follow the below steps. ScreenshotLocation: eZee Burrp Back Office >> 3 Bullet Point(Top right corner) >> Settings. How to access? Please follow the below steps. Screenshot 1: Screenshot 2: Also, you can configure the same from Burrp: eZee Burrp >> Settings >> Peripheral >> Cash Drawer. Note: If you want to open the cash drawer on settlement then do below setting,  […]

How to print modifier items on KOT in eZee Back Office 7.0?

Location: eZee POS Back Office >> Tools >> Printing Template >> Windows/Line Printer >> KOT Template How to Access: Below is stepsLocation: eZee POS Back Office >> Tools >> Printing Template >> Windows/Line Printer >> KOT Template How to Access: Below is steps for reference Screenshot 1: Windows Printer Screenshot 2: Line Printer Screenshot 3: Receipt Video:

How to add outlet menu item (Import & manual) in eZee POS Backoffice 7.0?

What is Menu Item? Menu Items are items sold at restaurants. Location: eZee POS Back Office>> Outlet>> Item Configuration>> MenuWhat is Menu Item? Menu Items are items sold at restaurants. Location: eZee POS Back Office>> Outlet>> Item Configuration>> Menu Item>> New Pre- requisite: eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> Edit >> Privilege >> Checkmark Master Configuration >> Save Manual: Below is the video for reference. Import Menu Item: Active / Inactive Items: […]

How to edit user in eZee POS Back Office?

Location: eZee POS Back Office >> Configuration >> User Configuration >> User Operation >> Select User >> Edit >> EditLocation: eZee POS Back Office >> Configuration >> User Configuration >> User Operation >> Select User >> Edit >> Edit the user >> Save.

How to add user in eZee POS Back Office 7.0?

Location: eZee Back Office >> Configuration >> User Configuration >> User Operation >> New >> Add User Details >>Location: eZee Back Office >> Configuration >> User Configuration >> User Operation >> New >> Add User Details >> Save. Pre-requisite: eZee POS BackOffice >> Configuration >> User Configuration >>  User Role eZee POS BackOffice >> Configuration >> User Configuration >>  User Role Configuration How to access: In order to add a new user, follow the […]

How to Edit User Role in eZee POS Back Office?

Location: eZee POS Back Office >> Configuration >> User Configuration >> User Role >> Select User >> Edit >> Edit theLocation: eZee POS Back Office >> Configuration >> User Configuration >> User Role >> Select User >> Edit >> Edit the User Role >> Save.

How to Add/Edit Store in eZee POS Back Office?

Location: eZee POS Back Office >> Configuration >> Cost Center >> Store Operation >> New/Edit >> Add/Edit Details >>Location: eZee POS Back Office >> Configuration >> Cost Center >> Store Operation >> New/Edit >> Add/Edit Details >> Save.

How to Add/Edit Outlet in eZee POS Back Office?

Location: eZee POS Back Office >> Configuration >> Cost Center >> Outlet Operation >> New/Edit >> Add/Edit Details >>Location: eZee POS Back Office >> Configuration >> Cost Center >> Outlet Operation >> New/Edit >> Add/Edit Details >> Save.

How to Add/Edit Settlement Type in eZee POS Back Office?

Location: eZee POS Back Office >> Configuration >> Payments and Accounts >> Settlement Type >> New/Edit >> Add/Edit DetailsLocation: eZee POS Back Office >> Configuration >> Payments and Accounts >> Settlement Type >> New/Edit >> Add/Edit Details >> Save.  

How to Add/Edit Exchange Rate in eZee POS Back Office?

Location: eZee POS Back Office >> Configuration >> Payments and Accounts >> Exchange Rate >> New/Edit >> Add/Edit DetailsLocation: eZee POS Back Office >> Configuration >> Payments and Accounts >> Exchange Rate >> New/Edit >> Add/Edit Details >> Save.