Privilege to create or edit menu item in eZee POS BackOffice 7.0

Location: eZee Burrp BackOffice >> Configuration >> User Configuration  How to access: Please refer the below steps. Screenshot 1:  UserLocation: eZee Burrp BackOffice >> Configuration >> User Configuration  How to access: Please refer the below steps. Screenshot 1:  User Role Configuration >> Privilege >> Checkmark Master Configuration >> Save Screenshot 2: eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> Edit >> Privilege >> Checkmark Master Configuration >> Save To apply this configuration restart eZee […]

How to add the recipe of menu items and print it in KOT in eZee POS 7.0?

Location: eZee Burrp BackOffice >> Outlet >> Item configuration >>  Recipe >> New How to access: Kindly follow the belowLocation: eZee Burrp BackOffice >> Outlet >> Item configuration >>  Recipe >> New How to access: Kindly follow the below steps. Screenshot 1: Add the recipe & ingredients and save. Screenshot 2: Add recipe in the menu item and save.  Screenshot 3: Restart eZee Burrp: eZee Burrp >> Order Type >> Select the recipe mode […]

How to create indent requisition and issue store items against an Indent in eZee POS BackOffice 7.0?

What is Indent: Indent is basically raised by store, asking for materials needed which are present in the store. A Privileged employee can raise indents,What is Indent: Indent is basically raised by store, asking for materials needed which are present in the store. A Privileged employee can raise indents, requesting for items that may be required by store. After an indent is raised, the indent is sent to the authorize approval. In this FAQ we are ordering from the […]

How do i reset / split database backup in eZee frontdesk 7.0?

What is reset reset / split database backup? When your backup size got big and want to reset with new database or want to create new financialWhat is reset reset / split database backup? When your backup size got big and want to reset with new database or want to create new financial year Notes: 1. Login with ADMIN 2. Should be on NextGen Database 3. System Date and Software date should be same 4. Take database backup 5. Should be server machine How to Access: […]

How to reset KOT / Receipt number and prefix in eZee Burrp Backoffice 7.0?

What is reset KOT/ receipt Number? We want to reset our invoice numbering with 001 as per new financial year Example: 31st March is my last day of lastWhat is reset KOT/ receipt Number? We want to reset our invoice numbering with 001 as per new financial year Example: 31st March is my last day of last financial year and 1st April is new financial year. 31st  March Receipt No. – REC1230 1st April Receipt No. – REC001 Location: eZee Burrp Backoffice  >> Configuration […]

Crystal Report Windows Forms Viewer

Problem: Error while previewing Function Prospectus from banquet dairy in Burrp Back office Screenshot 1: Screenshot 2: Location: Path: ControlProblem: Error while previewing Function Prospectus from banquet dairy in Burrp Back office Screenshot 1: Screenshot 2: Location: Path: Control Panel\Hardware and Sound\Devices and Printers How to solve? You need to change the Default printer paper size to A4 Screenshot 3:

Error: -1: Unable to cast object of type ‘eZeeODC.frmBanquetBookList’ to type ‘eZee.Common.eZeeformList’.

Problem: Error while accessing the Banquet Dairy in POS Back Office Screenshot 1: Screenshot 2: Location: Path: C:\Program Files (x86)\eZee\eZeeProblem: Error while accessing the Banquet Dairy in POS Back Office Screenshot 1: Screenshot 2: Location: Path: C:\Program Files (x86)\eZee\eZee FrontDesk NextGen 7.0 How to Solve? Step 1: Check the version of below-highlighted files. eZeeODC.dll eZeeODCReport.Designer.dll Step 2: Rename the eZeeODC.dll, eZeeODCReport.Designer.dll to old_eZeeODC.dll, old_eZeeODCReport.Designer.dll Step 3: Run the Delete Version Tool Step 4: Run the same SP […]

How to create goods receipt note(GRN) and also against purchase order(PO) in eZee POS BackOffice 7.0?

Location: eZee POS BackOffice >> Store >>Transaction >> Good Receipt Note >> New Prerequisite: Create Purchase Order >>HowLocation: eZee POS BackOffice >> Store >>Transaction >> Good Receipt Note >> New Prerequisite: Create Purchase Order >>How to create Purchase Order in eZee POS BackOffice 7.0? How to create a Credit Terms? >>  eZee Burrp Back Office >> Configuration >> Masters >> Credit Terms How to access? We can generate the goods receipt note in […]

How to create Purchase Order in eZee POS BackOffice 7.0?

Location: eZee POS BackOffice >> Store >>Transaction >> Purchase Order >> New Prerequisite: How to Add/Edit Vendor Account in eZeeLocation: eZee POS BackOffice >> Store >>Transaction >> Purchase Order >> New Prerequisite: How to Add/Edit Vendor Account in eZee POS Back Office? How to access? Kindly find the below steps. Screenshot  1: Add the Items in the Purchase order >> Save/Save and Print. Screenshot 2:  Preview of Purchase Order Voucher Screenshot 3: The user […]

How to calculate weighted average cost in eZee Burrp Backoffice 7.0?

What is Weighted Average Cost? Weighted Average Cost is a method of calculating Ending Inventory cost that is Number of goods from BeginningWhat is Weighted Average Cost? Weighted Average Cost is a method of calculating Ending Inventory cost that is Number of goods from Beginning Inventory + Purchases/Production Example:  Onion (Red) menu item have two units (1 Kilo = 1000 gram ) Suppose a trader buys commodity on four occasions = Total Purchase = 5000 Gram 1. GRN CSGRN#3 Purchased    […]

How to add modifier items with group & add modifier into menu item in eZee Burrp Backoffice 7.0 ?

What is the Modifier Item? Modifier item is toppings, add-ons, or special requests on ordered item. Modifiers are used to customize Items by providingWhat is the Modifier Item? Modifier item is toppings, add-ons, or special requests on ordered item. Modifiers are used to customize Items by providing additional options. Example: Category: Tikka Menu Item: Crocodile Tikka          1. Modifier 1: Accompaniments ( Bolied Potatoes, Parsley Potatoes, Roast Potatoes)          2. Modifier 2: Sauces (Arturo Seafood Sauce, Aglio […]

How to perform Physical Stock Taking in Burrp Backoffice 7.0?

How to perform Physical Stock Taking in Burrp BackofficeHow to perform Physical Stock Taking in Burrp Backoffice 7.0?

Error: -1 : This constraint cannot be enabled as not all values have corresponding parent values. Physical Stock Taking in POS Backoffice 7.0

Problem: When clicking on Physical Stock Inventory,  Get below error:  -1 : This constraint cannot be enabled as not all values have corresponding parentProblem: When clicking on Physical Stock Inventory,  Get below error:  -1 : This constraint cannot be enabled as not all values have corresponding parent values. [getPhysicalStockTakingData-clsPhysicalStockTaking] Screenshot 1: Screenshot 2: Screenshot 3: How to Access: Please follow the below steps to resolve this query. Screenshot 4: Screenshot 5: Go to Server machine  >> Follow Path My computer >> […]

How to set due amount for Gratuity in eZee Burrp 7.0?

What is Due Amount Gratuity? Gratuity is called guests tip for your staff. Customer says that "Keep the change"  offer gratuity in terms of dueWhat is Due Amount Gratuity? Gratuity is called guests tip for your staff. Customer says that “Keep the change”  offer gratuity in terms of due amount.  Example: Restaurant Bill is 2281 and customer paid 2500 so request to keep change – 219 Location: eZee Burrp >> Take order (Dine-in, Take away, Delivery)  >> Settlement How to access: Please […]

Error: Unable to Stop eZee NextGen Service while installing Service Pack?

Please follow the below steps to resolve: Screenshot 1: Error while installing Service Pack. Solution 1: Please close eZeeNextGen Service from WindowsPlease follow the below steps to resolve: Screenshot 1: Error while installing Service Pack. Solution 1: Please close eZeeNextGen Service from Windows Services. Screenshot 2: If you still get the below error kindly refer solution 2. Solution 2: Perform below steps in Command Prompt. Steps to be performed to stop eZee NextGen Service: 1. Run cmd (Command […]

How to add store item and activate in different stores in eZee POS BackOffice 7.0?

What is the store Item? Here you can add all store item which you are purchasing from vendors and able to keep inventory stocks. Example:  If Outlet Item:What is the store Item? Here you can add all store item which you are purchasing from vendors and able to keep inventory stocks. Example:  If Outlet Item: Sandwich  then store item: Breads, Mayonnaise, Tomato, Onion etc.  Location: eZee POS backoffice >> Store >> Store Item >> New Screenshot 1: Select store where want to add […]

How to add Table or Floor in eZee Burrp 7.0?

Location: eZee Burrp Backoffice >> Outlet >>  Item Configuration >> Table Operation How to Access: Please follow the below steps forLocation: eZee Burrp Backoffice >> Outlet >>  Item Configuration >> Table Operation How to Access: Please follow the below steps for add table for outlet tables Screenshot 1: eZee Burrp Backoffice >> Outlet >>  Item Configuration >> Room Operation Screenshot 2: eZee Burrp Backoffice >> Outlet >>  Item Configuration >> Table Operation Screenshot 3: eZee […]

How to add kitchen wastage in receipt in eZee Burrp 7.0?

Location: eZee Burrp >> Transaction >> Receipt >> All Receipt >> Select Receipt >> Void >> Wastage Pre-requisite: eZeeLocation: eZee Burrp >> Transaction >> Receipt >> All Receipt >> Select Receipt >> Void >> Wastage Pre-requisite: eZee Burrp >> Dine -in >> KOT >> Make Receipt How to Access: Please follow the below steps to check error Screenshot 1: Go to Transaction >> Receipt Screenshot 2: Recall your receipt and void it Screenshot […]

Error: -1: Tax mapping with PMS and POS are not in sync in eZee Burrp 7.0

Problem: How to Resolve: Please follow below steps to check error Screenshot 1: Close error as click on don't send and go to KOT, click on item to checkProblem: How to Resolve: Please follow below steps to check error Screenshot 1: Close error as click on don’t send and go to KOT, click on item to check tax bifurcation Screenshot 2: Tax should be same Screenshot 3: Screenshot 4:

How to import language pack in eZee POS BackOffice 7.0?

Location: eZee Burrp BackOffice >> Maintenance >>Language >> Import Language How to access: Kindly refer below steps. Screenshot 1:Location: eZee Burrp BackOffice >> Maintenance >>Language >> Import Language How to access: Kindly refer below steps. Screenshot 1: Insert the language pack file >> Select Custom 1 >> Import Screenshot 2: Restart eZee BackOffice