How to perform Physical Stock Taking in Burrp Backoffice 7.0?

How to perform Physical Stock Taking in Burrp BackofficeHow to perform Physical Stock Taking in Burrp Backoffice 7.0?

Error: -1 : This constraint cannot be enabled as not all values have corresponding parent values. Physical Stock Taking in Burrp Backoofice 7.0

Problem: When clicking on Physical Stock Inventory,  Get below error:  -1 : This constraint cannot be enabled as not all values have corresponding parentProblem: When clicking on Physical Stock Inventory,  Get below error:  -1 : This constraint cannot be enabled as not all values have corresponding parent values. [getPhysicalStockTakingData-clsPhysicalStockTaking] How to Access: Please follow below steps to resolve this query. Screenshot 1: Screenshot 2: Go to Server machine  >> Follow Path My computer >> Drive C: >> Program Files (x86) >> […]

How to set due amount for Gratuity in eZee Burrp 7.0?

What is Due Amount Gratuity? Gratuity is called guests tip for your staff. Customer says that "Keep the change"  offer gratuity in terms of dueWhat is Due Amount Gratuity? Gratuity is called guests tip for your staff. Customer says that “Keep the change”  offer gratuity in terms of due amount.  Example: Restaurant Bill is 2281 and customer paid 2500 so request to keep change – 219 Location: eZee Burrp >> Take order (Dine-in, Take away, Delivery)  >> Settlement How to access: Please […]

Error: Unable to Stop eZee NextGen Service while installing Service Pack?

Please follow the below steps to resolve: Screenshot 1: Error while installing Service Pack. Solution 1: Please close eZeeNextGen Service from WindowsPlease follow the below steps to resolve: Screenshot 1: Error while installing Service Pack. Solution 1: Please close eZeeNextGen Service from Windows Services. Screenshot 2: If you still get the below error kindly refer solution 2. Solution 2: Perform below steps in Command Prompt. Steps to be performed to stop eZee NextGen Service: 1. Run cmd (Command […]

How to add store item and activate in different stores in eZee POS BackOffice 7.0?

What is the store Item? Here you can add all store item which you are purchasing from vendors and able to keep inventory stocks. Example:  If Outlet Item:What is the store Item? Here you can add all store item which you are purchasing from vendors and able to keep inventory stocks. Example:  If Outlet Item: Sandwich  then store item: Breads, Mayonnaise, Tomato, Onion etc.  Location: eZee POS backoffice >> Store >> Store Item >> New Screenshot 1: Select store where want to add […]

How to add Table or Floor in eZee Burrp 7.0?

Location: eZee Burrp Backoffice >> Outlet >>  Item Configuration >> Table Operation How to Access: Please follow the below steps forLocation: eZee Burrp Backoffice >> Outlet >>  Item Configuration >> Table Operation How to Access: Please follow the below steps for add table for outlet tables Screenshot 1: eZee Burrp Backoffice >> Outlet >>  Item Configuration >> Room Operation Screenshot 2: eZee Burrp Backoffice >> Outlet >>  Item Configuration >> Table Operation Screenshot 3: eZee […]

How to add kitchen wastage in receipt in eZee Burrp 7.0?

Location: eZee Burrp >> Transaction >> Receipt >> All Receipt >> Select Receipt >> Void >> Wastage Pre-requisite: eZeeLocation: eZee Burrp >> Transaction >> Receipt >> All Receipt >> Select Receipt >> Void >> Wastage Pre-requisite: eZee Burrp >> Dine -in >> KOT >> Make Receipt How to Access: Please follow the below steps to check error Screenshot 1: Go to Transaction >> Receipt Screenshot 2: Recall your receipt and void it Screenshot […]

Error: -1: Tax mapping with PMS and POS are not in sync in eZee Burrp 7.0

Problem: How to Resolve: Please follow below steps to check error Screenshot 1: Close error as click on don't send and go to KOT, click on item to checkProblem: How to Resolve: Please follow below steps to check error Screenshot 1: Close error as click on don’t send and go to KOT, click on item to check tax bifurcation Screenshot 2: Tax should be same Screenshot 3: Screenshot 4:

How to import language pack in eZee POS BackOffice 7.0?

Location: eZee Burrp BackOffice >> Maintenance >>Language >> Import Language How to access: Kindly refer below steps. Screenshot 1:Location: eZee Burrp BackOffice >> Maintenance >>Language >> Import Language How to access: Kindly refer below steps. Screenshot 1: Insert the language pack file >> Select Custom 1 >> Import Screenshot 2: Restart eZee BackOffice

How to set receipt printer in eZee POS Backoffice 7.0?

There are 3 different receipt printing settings available 1) Guest check 2) Receipt 3) Fiscal Receipt Prerequisite: eZee Burrp Back Ofice >> ToolsThere are 3 different receipt printing settings available 1) Guest check 2) Receipt 3) Fiscal Receipt Prerequisite: eZee Burrp Back Ofice >> Tools >> Printer Template >> Windows or line printer >>Set  receipt template 1) Guest check: Guest check is one type of unsettled receipt which needs to be confirmed and signed by the guest […]

How to add new server(waiter) in eZee POS BackOffice 7.0?

Location: eZee Burrp BackOffice >> Outlet >> Masters >> Server(Waiter) >> New How to access: Please follow belowLocation: eZee Burrp BackOffice >> Outlet >> Masters >> Server(Waiter) >> New How to access: Please follow below steps. Screenshot 1: Add new waiter details and save. Screenshot 2: Restart eZee Burrp >> Take order >> Waiter >> Select waiter

Error: Card No cannot be blank. Card No is compulsory information in Burrp 7.0

Problem: How to Access: Please follow below steps to make card details not compulsory for user Location: eZee Burrp Backoffice >> ConfigurationProblem: How to Access: Please follow below steps to make card details not compulsory for user Location: eZee Burrp Backoffice >> Configuration >> User configuration >> User Operation >> User >> Edit >> Privilege >> Payment Operations Screenshot 1: Screenshot 2:

How to add print receipt option in change due pop up on the settlement in eZee Burrp 7.0?

Problem: How to Solve: Please follow below steps to add button Screenshot 1: Screenshot 2: Screenshot 3: Screenshot 4: ScreenshotProblem: How to Solve: Please follow below steps to add button Screenshot 1: Screenshot 2: Screenshot 3: Screenshot 4: Screenshot 5:

How to see change due pop up on the settlement in eZee Burrp 7.0?

What is Change Due? Here, the cashier has to calculate the balance/refund amount on settlement. Example: Bill amount is $3041 and guest paid $3050, systemWhat is Change Due? Here, the cashier has to calculate the balance/refund amount on settlement. Example: Bill amount is $3041 and guest paid $3050, system will show change due $09 Location: eZee Burrp >> Settings >> Peripherals >> Miscellaneous >> Mark option – Hide Money Due on Full Settlement Pre-requisite: eZee POS Back Office >> Configuration […]

How to activate multi user mode in eZee Burrp 7.0?

Location: eZee Burrp >> Settings >> Peripheral >> Client Server How to access: Kindly follow the below steps. Screenshot 1: CheckmarkLocation: eZee Burrp >> Settings >> Peripheral >> Client Server How to access: Kindly follow the below steps. Screenshot 1: Checkmark on active multiuser mode and Save Screenshot 2: User will get a login screen on every operation.

How to auto refresh order on tables in eZee Burrp 7.0 when ordered from iMenu?

Location: eZee Burrp >> Settings >> Peripheral >> Client Server  How to access: Please follow below steps. Screenshot 1: CheckmarkLocation: eZee Burrp >> Settings >> Peripheral >> Client Server  How to access: Please follow below steps. Screenshot 1: Checkmark on auto refresh table status and save.

How to update current stock in eZee Burrp Backoffice 7.0?

Location: eZee Burrp BackOffice >> Store >> Item Configuration >>Cost and Stock  How to access: Please follow the belowLocation: eZee Burrp BackOffice >> Store >> Item Configuration >>Cost and Stock  How to access: Please follow the below steps. Screenshot 1: Update the opening stock from cost & stock and save. Screenshot 2: eZee Burrp BackOffice >> Store >> Inventory transaction >> Physical stock taking. You can check the updated stock here.

Database Monitoring option in eZee FrontDesk and eZee POS Back Office 7.0

Location: eZee software >> 3 colons at right side >> Database Monitoring How to access: When you want to reduce your database size you can doLocation: eZee software >> 3 colons at right side >> Database Monitoring How to access: When you want to reduce your database size you can do it from database monitoring: 1. Clear audit-trail: To clear audit trial data when database size gets increased 2. Shrink: Database size decreases especially for LDF file which is in SQL server […]

How to make a combo in eZee Burrp 7.0?

Location: eZee Burrp BackOffice >> Outlet >> Item Configuration >> Menu Item >> Edit >> Other Option How to access: PleaseLocation: eZee Burrp BackOffice >> Outlet >> Item Configuration >> Menu Item >> Edit >> Other Option How to access: Please follow the below steps. Screenshot 1: Select menu item checkmark on can use as set menu and save Screenshot 2: Make a new menu item as the combo >> modifier group >> select set menu […]

How to make no charge account in eZee POS BackOffice 7.0?

Location: eZee Burrp BackOffice >> Configuration >> Payment and Accounts >> No Charge Account >> New How to access: Please followLocation: eZee Burrp BackOffice >> Configuration >> Payment and Accounts >> No Charge Account >> New How to access: Please follow the below steps. Screenshot 1: Add No charge account details and save Screenshot 2: Restart eZee Burrp and no charge account will be added.