How to upload day close reports on FTP Backup from eZee Burrp Backoffice?
What is FTP Backup? You can backup data to a remote computer or device using FTP (File Transfer Protocol) connection. It can be considered as anWhat is FTP Backup? You can backup data to a remote computer or device using FTP (File Transfer Protocol) connection. It can be considered as an additional protection against data loss as the result of hardware failure or other disasters. Location: eZee Burrp Backoffice >> 3 bullet points >> Options >> others/FTP Pre-requisite: Need the FTP credentials from […]
Message: Inventory Adjustment shows duplicate Items in eZee Burrp
Problem: Store Items shows duplication How to Access: Please follow below steps to resolve error Take server Machine remote Download toolProblem: Store Items shows duplication How to Access: Please follow below steps to resolve error Take server Machine remote Download tool –http://ezeenextgen.s3.amazonaws.com/download/eZeePOSTool/Datadoctor_POS_5931.zip Open eZee folder Location 4. Copy tool here and extract it as per below screenshot 5. Run it as Run as administrator After running the tool on the server machine in eZee path folder, […]
Message: Sorry, You cannot settle receipt for Unauthorized KOT in eZee burrp
Problem: How to Access: Kindly untick mark below option to solve this error. Note: You can check this setting with all the terminals If you areProblem: How to Access: Kindly untick mark below option to solve this error. Note: You can check this setting with all the terminals If you are still getting error then run below tool on the machine and check 1. Close the software 2. Download Tool – https://ezeenextgen.s3-us-west-2.amazonaws.com/download/eZeePOSTool/Datadoctor_Authorized_KOT.exe 3. Run as run as administrator 4. Now […]
How to check software full version in eZee frontdesk & Burrp?
How to Access: Refer below screenshot to check software version Screenshot 1: eZee Frontdesk Screenshot 2: eZee POSHow to Access: Refer below screenshot to check software version Screenshot 1: eZee Frontdesk Screenshot 2: eZee POS Backoffice
How to resolve Trigger error in IRD Nepal in eZee frontdesk 7.0?
Error: I am not able to check in How to Resolve: Download below tool and put into eZee folder and run it Run this tool on server machine To RemoveError: I am not able to check in How to Resolve: Download below tool and put into eZee folder and run it Run this tool on server machine To Remove IRD Triggers https://ezeenextgen.s3.amazonaws.com/download/Nepal%20IRD/Datadoctor_RemoveIRDTriggers.exe
How to interface IRD Nepal in eZee Frontdesk 7.0?
How to do Inland Revenue Department Interface (IRD) with eZee Frontdesk? Screenshot 1: Screenshot 2: Add prefix to all invoice settings ScreenshotHow to do Inland Revenue Department Interface (IRD) with eZee Frontdesk? Screenshot 1: Screenshot 2: Add prefix to all invoice settings Screenshot 3: Country must be Nepal Screenshot 4: Download and Extract Syncer.zip and put into ezee folder https://ezeenextgen.s3.amazonaws.com/download/Nepal%20IRD/Syncer.zip 1. Syncer.exe will start automatically when eZee FD or eZee BurrP! Will be started. 2. It will […]
Message: Selected KOT is already in use in eZee Burrp 7.0?
Why you get 'Selected KOT is already in use', message on voiding KOT? You have created a receipt of this KOT. So if the receipt generated of that particularWhy you get ‘Selected KOT is already in use’, message on voiding KOT? You have created a receipt of this KOT. So if the receipt generated of that particular KOT is not voided and before voiding the receipt you are voiding the KOT then you will get the above-mentioned message. Location: eZee Burrp >> Transaction >> […]
How to Void Receipt in eZee Burrp 7.0?
Location: eZee Burrp >> Transaction >> Receipt Privilege: eZee Burrp BackOffice >> Configuration >> User Configuration >>Location: eZee Burrp >> Transaction >> Receipt Privilege: eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> Edit >> Privilege >> Food & Beverages >> Receipt Operations >> Void Receipt items, Void Receipt for Audited dates, Void Receipt for Open dates eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> […]
How to Void KOT in eZee Burrp 7.0?
Location: eZee Burrp >> Transaction >> KOT Privilege: eZee Burrp BackOffice >> Configuration >> User Configuration >> UserLocation: eZee Burrp >> Transaction >> KOT Privilege: eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> Edit >> Privilege >> Food & Beverages >> KOT Operations >> Void KOT operations, Void KOT for Audited dates, Void KOT for Open dates eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> […]
How to activate and deactivate Cash Sale feature in eZee Burrp BackOffice 7.0?
What is a Cash Sale? When the employee has to settle the bill directly with the cash without any payment type, then he will use the cash saleWhat is a Cash Sale? When the employee has to settle the bill directly with the cash without any payment type, then he will use the cash sale option. Location: eZee Burrp >> Order Type >> Receipt >> Cash Sale Privilege: eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> Priviledge >> […]
How to set GST registration number on the receipt in eZee Burrp 7.0?
Location: eZee Burrp Backoffice >> Tools >> Print Template >> Receipt Template How to access: Kindly follow the below to add GST no. onLocation: eZee Burrp Backoffice >> Tools >> Print Template >> Receipt Template How to access: Kindly follow the below to add GST no. on the receipt Screenshot 1: Add GST Number Windows Template Screenshot 2: Add registration no which have GST number Screenshot 3: Restart your burrp and check receipt Line Template Screenshot 4: Tick mark […]
How to do Payroll Device Integration (ZKTecho) with eZee Frontdesk / Burrp 7.0?
What is Payroll Integration? ZK fingerprint reader can be integrated with eZee FrontDesk and eZee BurrP. This interface helps you in tracking your staff'sWhat is Payroll Integration? ZK fingerprint reader can be integrated with eZee FrontDesk and eZee BurrP. This interface helps you in tracking your staff’s attendance. How to Access: Please follow below steps to do interface. Screenshot 1: Check IP address and port no from ZK Device ( Payroll Device) Screenshot 2: Go to Payroll >> Transaction >> […]
Error: -1 The conversation of a nvarchar data type to a datetime data type resulted in an out of range value.
Problem: How to Access: This error is generated due to incorrect date and time format. Please refer below screen shot for more details : PleaseProblem: How to Access: This error is generated due to incorrect date and time format. Please refer below screen shot for more details : Please open Windows >> Control Panel >> Region and Language >> Change the date format Screenshot 1: Close the software Screenshot 2: Now start software and check
Error: Guest must be from Guest Database. Please add Guest or Use search button to find existing guest in eZee burrp 7.0
Problem: I do not want to add guest details and click on finish button How to Resolve: Please untick this guest database option Screenshot 1: RestartProblem: I do not want to add guest details and click on finish button How to Resolve: Please untick this guest database option Screenshot 1: Restart eZee burrp and check now
How to add manufacturing item in eZee Burrp Backoffice?
You will get manufacturing items by adding intermediate items: How to add intermediate item (Bill of Material) for store item in eZee Burrp 7.0? ScreenshotYou will get manufacturing items by adding intermediate items: How to add intermediate item (Bill of Material) for store item in eZee Burrp 7.0? Screenshot 1: Video:
Membership card – Privilege program in eZee Burrp 7.0
What is a Membership Card? A small card issued to and held by a member of a club, society or other organization, verifying the member's membership for aWhat is a Membership Card? A small card issued to and held by a member of a club, society or other organization, verifying the member’s membership for a given period. What is a Privilege program? The software will detect the privileged guest with the help of IC(Identity card). After which all the discount/birthday promotion will be given to the guest if […]
How to hold receipt and fire receipt in eZee Burrp 7.0?
Hold item and Fire item are basically the communication between the restaurant and the kitchen. Suppose the guest orders 3 items(soup, meat, and dessert). NowHold item and Fire item are basically the communication between the restaurant and the kitchen. Suppose the guest orders 3 items(soup, meat, and dessert). Now the guest requests to serve soup first, followed by meat and dessert. Hold Item: Hold operation is used to hold a particular item by not displaying these items in KOT. […]
How to hold KOT/ fire KOT in eZee Burrp 7.0?
Hold item and Fire item are basically the communication between the restaurant and the kitchen. Suppose the guest orders 3 items(soup, meat, and dessert). NowHold item and Fire item are basically the communication between the restaurant and the kitchen. Suppose the guest orders 3 items(soup, meat, and dessert). Now the guest requests to serve soup first, followed by meat and dessert. Hold Item: Hold operation is used to hold a particular item by not displaying these items in KOT. […]
How to hold item and fire item in eZee Burrp 7.0?
Hold item and Fire item are basically the communication between the restaurant and the kitchen. Suppose the guest orders 3 items(soup, meat, and dessert). NowHold item and Fire item are basically the communication between the restaurant and the kitchen. Suppose the guest orders 3 items(soup, meat, and dessert). Now the guest requests to serve soup first, followed by meat and dessert. Hold Item: Hold operation is used to hold a particular item by not displaying these items in KOT. […]
How to add advance order and its advance payment in eZee Burrp 7.0?
What is Advance Order? You are booking your POS order for future date & time. Here you can get advance delivery date & time, and even you can doWhat is Advance Order? You are booking your POS order for future date & time. Here you can get advance delivery date & time, and even you can do partial or full payment Location: eZee Pos Backoffice >> Order Type >> Advance Order Pre-requisite: eZee POS Back Office >> Configuration >> Cost Center >> Outlet […]