How to add rate inclusive of Tax in eZee Burrp?

How to Access: below are steps to add rate with inclusive tax Screenshot 1: IndividualHow to Access: below are steps to add rate with inclusive tax Screenshot 1: Individual Item

How to add Kiosk Mode in eZee Burrp?

Kiosk Mode: Related Link: Membership card – Privilege program in eZee BurrpKiosk Mode: Related Link: Membership card – Privilege program in eZee Burrp 7.0  

How to add past/old/back date order in eZee Burrp?

Insert Order: Some time we need to take old date order to due cash correction. Screenshot 1: Select old order date Screenshot 2: Select old paymentInsert Order: Some time we need to take old date order to due cash correction. Screenshot 1: Select old order date Screenshot 2: Select old payment date Screenshot 3: Select date and order Screenshot 4: Go to settlement Screenshot 5: Select old payment date

How to add driver routing in eZee Burrp?

What is driver routing? Driver Route is used by delivery drivers to deliver food parcel. Some of the outlet have scheduled delivery task and use thisWhat is driver routing? Driver Route is used by delivery drivers to deliver food parcel. Some of the outlet have scheduled delivery task and use this operations. Location: eZee Burrp >>  Order Type >> Delivery >> New Trip >> Scan Barcode  User Privilege: Property Information >> User Management >> User can access driver routing How to Access: In order […]

eZee Burrp Lite Application

What is Burrp Lite application? eZee BurrP! Lite is a restaurant management app that simplifies operations, save time, and provide personalized service toWhat is Burrp Lite application? eZee BurrP! Lite is a restaurant management app that simplifies operations, save time, and provide personalized service to their customers. It is integrated with eZee BurrP! Restaurant POS system and synced data vice a versa. Mobile/Tablet specifications(Minimum): Android version: Android 5.0 – Lollipop Available with Android  Application Only (Not available with MAC/iOS) […]

-1: Value was either error on Physical Stock Taking in eZee Burrp

Error: Solution: Please find below another error on Click of Physical Stock Taking and Reports. Run this tool on Server Machine &Error: Solution: Please find below another error on Click of Physical Stock Taking and Reports. Run this tool on Server Machine & Check. https://ezeenextgen.s3-us-west-2.amazonaws.com/download/eZeePOSTool/Datadoctor_POS_6474%28Removed%20E%20qty%29.exe

100: Connection Fail! -2147165949:[Microsoft][ODBC SQL Server Driver][SQL Server]

Below description error is coming when you start eZee Burrp/Backoffice/Frontdesk/FrontdeskConfiguration. Error Description: 100: ConnectionBelow description error is coming when you start eZee Burrp/Backoffice/Frontdesk/FrontdeskConfiguration. Error Description: 100: Connection Fail! -2147165949:[Microsoft][ODBC SQL Server Driver][SQL Server]To connect to this server you must use SQL Server Management Studio or SQL Server Management Object(SMO). Please contact eZee Frontdesk Support Team. Cause: When SQL Compatibility does not match the SQL 2014 version backward compatibility […]

How to apply open discount on Category in eZee Burrp?

What is Open Item? When the discount value is set at the time of applying a discount, in those case we need to create a discount type with an OpenWhat is Open Item? When the discount value is set at the time of applying a discount, in those case we need to create a discount type with an Open discount. Location: eZee Burrp BackOffice >> Outlet >> Masters >> Discount Type. Privilege: eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> […]

How to apply open discount on Menu Subgroup in eZee Burrp?

What is Open Item? When the discount value is set at the time of applying a discount, in those case we need to create a discount type with an OpenWhat is Open Item? When the discount value is set at the time of applying a discount, in those case we need to create a discount type with an Open discount. Location: eZee Burrp BackOffice >> Outlet >> Masters >> Discount Type. Privilege: eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> […]

How to apply open discount on Item in eZee Burrp?

What is Open Item? When the discount value is set at the time of applying a discount, in those case we need to create a discount type with an OpenWhat is Open Item? When the discount value is set at the time of applying a discount, in those case we need to create a discount type with an Open discount. Location: eZee Burrp BackOffice >> Outlet >> Masters >> Discount Type. Privilege: eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> […]

How to apply open discount on Receipts in eZee Burrp?

What is Open Item? When the discount value is set at the time of applying a discount, in those case we need to create a discount type with an OpenWhat is Open Item? When the discount value is set at the time of applying a discount, in those case we need to create a discount type with an Open discount. Location: eZee Burrp BackOffice >> Outlet >> Masters >> Discount Type. Privilege: eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> […]

How to Activate License and Surrender License for eZee Burrp?

Note: 1. You received Auth Code in your registered email 2. Keep same registered property name to use auth code 3. You can use same Auth code for all theNote: 1. You received Auth Code in your registered email 2. Keep same registered property name to use auth code 3. You can use same Auth code for all the purchased licenses/Terminals 4. Use same Auth code surrender or reactive license again Activate License: Follow bellow steps to active license From eZee Burrp: Screenshot 1: Open software […]

How to add default PAX on order information in Dine-in in Burrp?

How to Solve: Please follow below steps to apply default PAX Screenshot 1: add per Table pax capacity  Screenshot 2: Other settings for PAXadd perHow to Solve: Please follow below steps to apply default PAX Screenshot 1: add per Table pax capacity  Screenshot 2: Other settings for PAXadd per Table pax capacity  

How to do Table Reservation in eZee Burrp?

What is Table Reservation? Location: eZee Pos Backoffice >> Others >> Reservations Pre-requisite: eZee POS Back Office >>What is Table Reservation? Location: eZee Pos Backoffice >> Others >> Reservations Pre-requisite: eZee POS Back Office >> Configuration >> Cost Center >> Outlet Operation >> Outlet >> Table Reservation Settings User Privilege: Food & Beverages >> Reservation  Operations >> Add Reservation , Edit Reservation , Void Reservation , No Show Reservation, Ability to Add Reservation  […]

Message: Cannot insert an explicit Value into a timestamp column in database split

Problem: Solution: Run on the server machine and then try database splitProblem: Solution: Run on the server machine and then try database split process. https://ezeenextgen.s3.amazonaws.com/download/eZeePOSTool/Datadoctor_DropTimeStamp.exe  

How to set Separate KOT (Multiple) printer in eZee Burrp?

What is Separate KOT? You want to print KOT from multiple printers for beverages, drinks, Sea food etc. Example: You have ordered Tikka masala(Food)What is Separate KOT? You want to print KOT from multiple printers for beverages, drinks, Sea food etc. Example: You have ordered Tikka masala(Food) &  Absolute vodka (Drink). Tikka masala prints from Kitchen KOT Printer Absolute vodka prints From BAR BOT Printer. Screenshot 1: Print test page from all your KOT printers Screenshot 2: Add Separate […]

How to upload day close reports on FTP Backup from eZee Burrp Backoffice?

What is FTP Backup?  You can backup data to a remote computer or device using FTP (File Transfer Protocol) connection. It can be considered as anWhat is FTP Backup?  You can backup data to a remote computer or device using FTP (File Transfer Protocol) connection. It can be considered as an additional protection against data loss as the result of hardware failure or other disasters.  Location: eZee Burrp Backoffice >> 3 bullet points >> Options >> others/FTP Pre-requisite: Need the FTP credentials from […]

Message: Inventory Adjustment shows duplicate Items in eZee Burrp

Problem: Store Items shows duplication How to Access: Please follow below steps to resolve error Take server Machine remote Download toolProblem: Store Items shows duplication How to Access: Please follow below steps to resolve error Take server Machine remote Download tool –http://ezeenextgen.s3.amazonaws.com/download/eZeePOSTool/Datadoctor_POS_5931.zip Open eZee folder Location 4. Copy tool here and extract it as per below screenshot 5. Run it as Run as administrator After running the tool on the server machine in eZee path folder, […]

Message: Sorry, You cannot settle receipt for Unauthorized KOT in eZee burrp

Problem: How to Access: Kindly untick mark below option to solve this error. Note: You can check this setting with all the terminals If you areProblem: How to Access: Kindly untick mark below option to solve this error. Note: You can check this setting with all the terminals If you are still getting error then run below tool on the machine and check 1. Close the software 2. Download Tool –  https://ezeenextgen.s3-us-west-2.amazonaws.com/download/eZeePOSTool/Datadoctor_Authorized_KOT.exe 3. Run as run as administrator 4. Now […]