How to Activate License and Surrender License for eZee Burrp?

Note: 1. You received Auth Code in your registered email 2. Keep same registered property name to use auth code 3. You can use same Auth code for all theNote: 1. You received Auth Code in your registered email 2. Keep same registered property name to use auth code 3. You can use same Auth code for all the purchased licenses/Terminals 4. Use same Auth code surrender or reactive license again Activate License: Follow bellow steps to active license From eZee Burrp: Screenshot 1: Open software […]

How to add default PAX on order information in Dine-in in Burrp?

How to Solve: Please follow below steps to apply default PAX Screenshot 1: add per Table pax capacity  Screenshot 2: Other settings for PAXadd perHow to Solve: Please follow below steps to apply default PAX Screenshot 1: add per Table pax capacity  Screenshot 2: Other settings for PAXadd per Table pax capacity  

How to do Table Reservation in eZee Burrp?

What is Table Reservation? Location: eZee Pos Backoffice >> Others >> Reservations Pre-requisite: eZee POS Back Office >>What is Table Reservation? Location: eZee Pos Backoffice >> Others >> Reservations Pre-requisite: eZee POS Back Office >> Configuration >> Cost Center >> Outlet Operation >> Outlet >> Table Reservation Settings User Privilege: Food & Beverages >> Reservation  Operations >> Add Reservation , Edit Reservation , Void Reservation , No Show Reservation, Ability to Add Reservation  […]

Message: Cannot insert an explicit Value into a timestamp column in database split

Problem: Solution: Run on the server machine and then try database splitProblem: Solution: Run on the server machine and then try database split process. https://ezeenextgen.s3.amazonaws.com/download/eZeePOSTool/Datadoctor_DropTimeStamp.exe  

How to set Separate KOT (Multiple) printer in eZee Burrp?

What is Separate KOT? You want to print KOT from multiple printers for beverages, drinks, Sea food etc. Example: You have ordered Tikka masala(Food)What is Separate KOT? You want to print KOT from multiple printers for beverages, drinks, Sea food etc. Example: You have ordered Tikka masala(Food) &  Absolute vodka (Drink). Tikka masala prints from Kitchen KOT Printer Absolute vodka prints From BAR BOT Printer. Screenshot 1: Print test page from all your KOT printers Screenshot 2: Add Separate […]

How to upload day close reports on FTP Backup from eZee Burrp Backoffice?

What is FTP Backup?  You can backup data to a remote computer or device using FTP (File Transfer Protocol) connection. It can be considered as anWhat is FTP Backup?  You can backup data to a remote computer or device using FTP (File Transfer Protocol) connection. It can be considered as an additional protection against data loss as the result of hardware failure or other disasters.  Location: eZee Burrp Backoffice >> 3 bullet points >> Options >> others/FTP Pre-requisite: Need the FTP credentials from […]

Message: Inventory Adjustment shows duplicate Items in eZee Burrp

Problem: Store Items shows duplication How to Access: Please follow below steps to resolve error Take server Machine remote Download tool –Problem: Store Items shows duplication How to Access: Please follow below steps to resolve error Take server Machine remote Download tool – https://ezeenextgen.s3-us-west-2.amazonaws.com/download/eZeePOSTool/Datadoctor_Authorized_KOT.exe Open eZee folder Location 4. Copy tool here and extract it as per below screenshot 5. Run it as Run as administrator After running the tool on the server machine in eZee path […]

Message: Sorry, You cannot settle receipt for Unauthorized KOT in eZee burrp

Problem: How to Access: Please run below tool on the machine and check 1. Close the software 2. Download ToolProblem: How to Access: Please run below tool on the machine and check 1. Close the software 2. Download Tool –  https://ezeenextgen.s3-us-west-2.amazonaws.com/download/eZeePOSTool/Datadoctor_Authorized_KOT.exe 3. Run as run as administrator 4. Now open software and check

How to resolve Trigger error in IRD Nepal in eZee frontdesk 7.0?

Error: I am not able to check in How to Resolve: Download below  tool and put into eZee folder and run it Run this tool on server machine To RemoveError: I am not able to check in How to Resolve: Download below  tool and put into eZee folder and run it Run this tool on server machine To Remove IRD Triggers https://ezeenextgen.s3.amazonaws.com/download/Nepal%20IRD/Datadoctor_RemoveIRDTriggers.exe  

How to interface IRD Nepal in eZee Frontdesk 7.0?

How to do Inland Revenue Department Interface (IRD) with eZee Frontdesk? Screenshot 1:  Screenshot 2: Add prefix to all invoice settings ScreenshotHow to do Inland Revenue Department Interface (IRD) with eZee Frontdesk? Screenshot 1:  Screenshot 2: Add prefix to all invoice settings Screenshot 3: Country must be Nepal Screenshot 4: Download and Extract Syncer.zip and put into ezee folder https://ezeenextgen.s3.amazonaws.com/download/Nepal%20IRD/Syncer.zip 1. Syncer.exe will start automatically when eZee FD or eZee BurrP! Will be started. 2. It will […]

Message: Selected KOT is already in use in eZee Burrp 7.0?

Why you get 'Selected KOT is already in use', message on voiding KOT? You have created a receipt of this KOT. So if the receipt generated of that particularWhy you get ‘Selected KOT is already in use’, message on voiding KOT? You have created a receipt of this KOT. So if the receipt generated of that particular KOT is not voided and before voiding the receipt you are voiding the KOT then you will get the above-mentioned message. Location: eZee Burrp >> Transaction >> […]

How to Void Receipt in eZee Burrp 7.0?

Location: eZee Burrp >> Transaction >> Receipt Privilege: eZee Burrp BackOffice >> Configuration >> User Configuration >>Location: eZee Burrp >> Transaction >> Receipt Privilege: eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> Edit >> Privilege >> Food & Beverages >> Receipt Operations >> Void Receipt items, Void Receipt for Audited dates, Void Receipt for Open dates eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> […]

How to Void KOT in eZee Burrp 7.0?

Location: eZee Burrp >> Transaction >> KOT  Privilege: eZee Burrp BackOffice >> Configuration >> User Configuration >> UserLocation: eZee Burrp >> Transaction >> KOT  Privilege: eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> Edit >> Privilege >> Food & Beverages >> KOT Operations >> Void KOT operations, Void KOT for Audited dates, Void KOT for Open dates eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> […]

How to activate and deactivate Cash Sale feature in eZee Burrp BackOffice 7.0?

What is a Cash Sale? When the employee has to settle the bill directly with the cash without any payment type, then he will use the cash saleWhat is a Cash Sale? When the employee has to settle the bill directly with the cash without any payment type, then he will use the cash sale option. Location: eZee Burrp >> Order Type >> Receipt >> Cash Sale Privilege: eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> Priviledge >> […]

How to set GST registration number on the receipt in eZee Burrp 7.0?

Location: eZee Burrp Backoffice >> Tools >> Print Template >> Receipt Template How to access: Kindly follow the below to add GST no. onLocation: eZee Burrp Backoffice >> Tools >> Print Template >> Receipt Template How to access: Kindly follow the below to add GST no. on the receipt Screenshot 1:  Add GST Number Windows Template Screenshot 2: Add registration no which have GST number Screenshot 3:  Restart your burrp and check receipt Line Template Screenshot 4: Tick mark […]

How to do Payroll Device Integration (ZKTecho) with eZee Frontdesk / Burrp 7.0?

What is Payroll Integration? ZK fingerprint reader can be integrated with  eZee FrontDesk and eZee BurrP.  This interface helps you in tracking your staff'sWhat is Payroll Integration? ZK fingerprint reader can be integrated with  eZee FrontDesk and eZee BurrP.  This interface helps you in tracking your staff’s attendance. How to Access: Please follow below steps to do interface. Screenshot 1: Check IP address and port no from ZK Device ( Payroll Device) Screenshot 2: Go to Payroll >>  Transaction >> […]

Error: -1 The conversation of a nvarchar data type to a datetime data type resulted in an out of range value.

Problem: How to Access: This error is generated due to incorrect date and time format. Please refer below screen shot for more details : PleaseProblem: How to Access: This error is generated due to incorrect date and time format. Please refer below screen shot for more details : Please open Windows >> Control Panel >> Region and Language >> Change the date format Screenshot 1: Close the software Screenshot 2: Now start software and check

Error: Guest must be from Guest Database. Please add Guest or Use search button to find existing guest in eZee burrp 7.0

Problem: I do not want to add guest details and click on finish button How to Resolve: Please untick this guest database option Screenshot 1: RestartProblem: I do not want to add guest details and click on finish button How to Resolve: Please untick this guest database option Screenshot 1: Restart eZee burrp and check now

Membership card – Privilege program in eZee Burrp 7.0

What is a Membership Card? A small card issued to and held by a member of a club, society or other organization, verifying the member's membership for aWhat is a Membership Card? A small card issued to and held by a member of a club, society or other organization, verifying the member’s membership for a given period. What is a Privilege program? The software will detect the privileged guest with the help of IC(Identity card). After which all the discount/birthday promotion will be given to the guest if […]