How to Activate License and Surrender License for eZee Burrp?

Note: 1. You received Auth Code in your registered email 2. Keep same registered property name to use auth code 3. You can use same Auth code for all theNote: 1. You received Auth Code in your registered email 2. Keep same registered property name to use auth code 3. You can use same Auth code for all the purchased licenses/Terminals 4. Use same Auth code surrender or reactive license again Activate License: Follow bellow steps to active license From eZee Burrp: Screenshot 1: Open software […]

How to Activate License and Surrender License for eZee Frontdesk?

Note: 1. You received Auth Code in your registered email 2. Keep same registered property name to use auth code 3. You can use same Auth code for all theNote: 1. You received Auth Code in your registered email 2. Keep same registered property name to use auth code 3. You can use same Auth code for all the purchased licenses/Terminals 4. Use same Auth code surrender or reactive license again Activate License: Follow bellow steps to active license Screenshot 1: Open software as […]

How guest ledger works in Daily Summary Report / Daily Summary Breakdown Report?

Guest Ledger: 1.Opening Balance:  This is closing balance of previous day of guest ledger report 2. Carry Forwarded advance Deposits: 3. Charge PostedGuest Ledger: 1.Opening Balance:  This is closing balance of previous day of guest ledger report 2. Carry Forwarded advance Deposits: 3. Charge Posted to Guest Ledger: 4. Closing Balance:

How to add default PAX on order information in Dine-in in Burrp?

How to Solve: Please follow below steps to apply default PAX Screenshot 1: add per Table pax capacity  Screenshot 2: Other settings for PAXadd perHow to Solve: Please follow below steps to apply default PAX Screenshot 1: add per Table pax capacity  Screenshot 2: Other settings for PAXadd per Table pax capacity  

How to do Table Reservation in eZee Burrp?

What is Table Reservation? Location: eZee Pos Backoffice >> Others >> Reservations Pre-requisite: eZee POS Back Office >>What is Table Reservation? Location: eZee Pos Backoffice >> Others >> Reservations Pre-requisite: eZee POS Back Office >> Configuration >> Cost Center >> Outlet Operation >> Outlet >> Table Reservation Settings User Privilege: Food & Beverages >> Reservation  Operations >> Add Reservation , Edit Reservation , Void Reservation , No Show Reservation, Ability to Add Reservation  […]

How to adjust Decimal numbers in eZee Frontdesk?

Location:  eZee Frontdesk Configuration >> Configuration >> Exchange Rate User Privilege: - Configure Property >> Configure CurrencyLocation:  eZee Frontdesk Configuration >> Configuration >> Exchange Rate User Privilege: – Configure Property >> Configure Currency Exchange Rate – Add Exchange Rate, Edit Exchange Rate, Void Exchange rate How to Access: Please refer below screenshot for more information. Screenshot 1: Here you can adjust decimal numbers for amount

Message: Cannot insert an explicit Value into a timestamp column in database split

Problem: Solution: Run on the server machine and then try database splitProblem: Solution: Run on the server machine and then try database split process. https://ezeenextgen.s3.amazonaws.com/download/eZeePOSTool/Datadoctor_DropTimeStamp.exe  

How to set Separate KOT (Multiple) printer in eZee Burrp?

What is Separate KOT? You want to print KOT from multiple printers for beverages, drinks, Sea food etc. Example: You have ordered Tikka masala(Food)What is Separate KOT? You want to print KOT from multiple printers for beverages, drinks, Sea food etc. Example: You have ordered Tikka masala(Food) &  Absolute vodka (Drink). Tikka masala prints from Kitchen KOT Printer Absolute vodka prints From BAR BOT Printer. Screenshot 1: Print test page from all your KOT printers Screenshot 2: Add Separate […]

How to upload day close reports on FTP Backup from eZee Burrp Backoffice?

What is FTP Backup?  You can backup data to a remote computer or device using FTP (File Transfer Protocol) connection. It can be considered as anWhat is FTP Backup?  You can backup data to a remote computer or device using FTP (File Transfer Protocol) connection. It can be considered as an additional protection against data loss as the result of hardware failure or other disasters.  Location: eZee Burrp Backoffice >> 3 bullet points >> Options >> others/FTP Pre-requisite: Need the FTP credentials from […]

How to apply discount in Laundry bill in Frontdesk?

Location: eZee Frontdesk >> Laundry >> Guest Laundry How to Access: Please follow below steps to post bill on the room Screenshot 1: YouLocation: eZee Frontdesk >> Laundry >> Guest Laundry How to Access: Please follow below steps to post bill on the room Screenshot 1: You can add discount directly in the box and save it. Related Link: How to configure Laundry Module in eZee Frontdesk 7.0? How can to post Laundry bill to Guest room in eZee […]

Message: -1: Access to the path ‘OTALog’ is denied.

Problem: WRD is not getting start How to Solve: Please follow below steps to resolve Note: Wiru/wrd is running on server machine only and it must beProblem: WRD is not getting start How to Solve: Please follow below steps to resolve Note: Wiru/wrd is running on server machine only and it must be restart from version 7 folder only Screenshot 1: Right click on ezee Version 7 icon and go for open file location Screenshot 2: Give access to OTA Logs (Both Folders)

Message: when we open folio & reports into 7.0 (The Type intializar for ‘CrystalReports.Engine.Report document’ threw an exception.)

Problem: when we open folio & reports into 7.0 How to Access: Please follow below steps to resolve error Close all eZee application GoProblem: when we open folio & reports into 7.0 How to Access: Please follow below steps to resolve error Close all eZee application Go to Control Panel / All Control Panel Items / Programs and Features and Uninstall below crystal report files Download these files and put into C Drive. A) https://ezeenextgen.s3-us-west-2.amazonaws.com/download/TLS12/CRRuntime_32bit_13_0_22.msi  B) https://ezeenextgen.s3-us-west-2.amazonaws.com/download/Dependencies/CRSetupX86_70.msi Open Command Prompt as […]

Message: Inventory Adjustment shows duplicate Items in eZee Burrp

Problem: Store Items shows duplication How to Access: Please follow below steps to resolve error Take server Machine remote Download tool –Problem: Store Items shows duplication How to Access: Please follow below steps to resolve error Take server Machine remote Download tool – https://ezeenextgen.s3-us-west-2.amazonaws.com/download/eZeePOSTool/Datadoctor_Authorized_KOT.exe Open eZee folder Location 4. Copy tool here and extract it as per below screenshot 5. Run it as Run as administrator After running the tool on the server machine in eZee path […]

Message: Sorry, You cannot settle receipt for Unauthorized KOT in eZee burrp

Problem: How to Access: Please run below tool on the machine and check 1. Close the software 2. Download ToolProblem: How to Access: Please run below tool on the machine and check 1. Close the software 2. Download Tool –  https://ezeenextgen.s3-us-west-2.amazonaws.com/download/eZeePOSTool/Datadoctor_Authorized_KOT.exe 3. Run as run as administrator 4. Now open software and check

How to resolve Trigger error in IRD Nepal in eZee frontdesk 7.0?

Error: I am not able to check in How to Resolve: Download below  tool and put into eZee folder and run it Run this tool on server machine To RemoveError: I am not able to check in How to Resolve: Download below  tool and put into eZee folder and run it Run this tool on server machine To Remove IRD Triggers https://ezeenextgen.s3.amazonaws.com/download/Nepal%20IRD/Datadoctor_RemoveIRDTriggers.exe  

How to interface IRD Nepal in eZee Frontdesk 7.0?

How to do Inland Revenue Department Interface (IRD) with eZee Frontdesk? Screenshot 1:  Screenshot 2: Add prefix to all invoice settings ScreenshotHow to do Inland Revenue Department Interface (IRD) with eZee Frontdesk? Screenshot 1:  Screenshot 2: Add prefix to all invoice settings Screenshot 3: Country must be Nepal Screenshot 4: Download and Extract Syncer.zip and put into ezee folder https://ezeenextgen.s3.amazonaws.com/download/Nepal%20IRD/Syncer.zip 1. Syncer.exe will start automatically when eZee FD or eZee BurrP! Will be started. 2. It will […]

Message: Selected KOT is already in use in eZee Burrp 7.0?

Why you get 'Selected KOT is already in use', message on voiding KOT? You have created a receipt of this KOT. So if the receipt generated of that particularWhy you get ‘Selected KOT is already in use’, message on voiding KOT? You have created a receipt of this KOT. So if the receipt generated of that particular KOT is not voided and before voiding the receipt you are voiding the KOT then you will get the above-mentioned message. Location: eZee Burrp >> Transaction >> […]

How to Void Receipt in eZee Burrp 7.0?

Location: eZee Burrp >> Transaction >> Receipt Privilege: eZee Burrp BackOffice >> Configuration >> User Configuration >>Location: eZee Burrp >> Transaction >> Receipt Privilege: eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> Edit >> Privilege >> Food & Beverages >> Receipt Operations >> Void Receipt items, Void Receipt for Audited dates, Void Receipt for Open dates eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> […]

How to add a Housekeeper/Maid in eZee Frontdesk 7.0?

Location: eZee Frontdesk >> House keeping >> Housekeeper Screenshot 1: AddLocation: eZee Frontdesk >> House keeping >> Housekeeper Screenshot 1: Add housekeeper

How to Void KOT in eZee Burrp 7.0?

Location: eZee Burrp >> Transaction >> KOT  Privilege: eZee Burrp BackOffice >> Configuration >> User Configuration >> UserLocation: eZee Burrp >> Transaction >> KOT  Privilege: eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> Edit >> Privilege >> Food & Beverages >> KOT Operations >> Void KOT operations, Void KOT for Audited dates, Void KOT for Open dates eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> […]