Pop up: eZee FrontDesk has stopped working.
Pop-up Message: Solution: Please check the below-highlighted files are there in property's machine(eZee path) or not, if not, copy from your end andPop-up Message: Solution: Please check the below-highlighted files are there in property’s machine(eZee path) or not, if not, copy from your end and place it on property’s computer.
How to add eZee application exception in windows firewall and eZee Burrp lite application?
Location:Control Panel >> Windows Firewall. Screenshot 1: Click on Allow an App or Feature through Windows Firewall. Screenshot 2: Click On allowLocation:Control Panel >> Windows Firewall. Screenshot 1: Click on Allow an App or Feature through Windows Firewall. Screenshot 2: Click On allow another app Screenshot 3: Click On Browse and go the eZee application Path. Screenshot 4: Select the eZee application which is being use by the client like, eZeeFD, eZee Burrp, eZee FDC, eZee […]
Error – Could not allocate space for object “dmo.pmstableupdate”
Problem: Solution: Run the below tool on server machine, it will remove unwanted data.Tool Link:Problem: Solution: Run the below tool on server machine, it will remove unwanted data. Tool Link: https://ezeenextgen.s3-us-west-2.amazonaws.com/download/eZeeFrontDeskTools/Datadoctor_RAW_Rollback.exe Steps to run the tool:1) Go to the server machine (If the server/ Client environment).2) Take the database backup first.3) Stop/ Close all the eZee applications.4) Download and run the Tool in C:\Program Files\eZee\eZee FrontDesk NextGen 7.0.5) Check […]
How to add rate inclusive of Tax in eZee Burrp?
How to Access: below are steps to add rate with inclusive tax Screenshot 1: IndividualHow to Access: below are steps to add rate with inclusive tax Screenshot 1: Individual Item
How to add Kin information in eZee Frontdesk?
What is the Kin information? Kin means one's family or relations/relative information KIN Information is additional information that hotel collects fromWhat is the Kin information? Kin means one’s family or relations/relative information KIN Information is additional information that hotel collects from guest. In case any casualty is reported for guest staying in hotel, hotel can contact on this number and pass information to them about guest staying in hotel. How to Access: Open the room […]
How to add Kiosk Mode in eZee Burrp?
Kiosk Mode: Related Link: Membership card – Privilege program in eZee BurrpKiosk Mode: Related Link: Membership card – Privilege program in eZee Burrp 7.0
How to add city ledger Folio wise Payment Mapping / Payment Posting in eZee Frontdesk?
What is City Ledger Advance payment or folio mapping? This is credit / company / hotelier/ Direct Billing account on which room charges of the rooms orWhat is City Ledger Advance payment or folio mapping? This is credit / company / hotelier/ Direct Billing account on which room charges of the rooms or restaurant will be posted for the moment. Here sometime company paid advance payment for posting. We have map city ledger folio transfer with payment receive from city ledger. So we have […]
How to upload google drive database backup from eZee Frontdesk?
What is Google drive Database Backup? You can backup data to a remote computer or device using google drive path. It can be considered as an additionalWhat is Google drive Database Backup? You can backup data to a remote computer or device using google drive path. It can be considered as an additional protection against data loss as the result of hardware failure or other disasters. Location: eZee Front desk Configuration >> Advance Settings >> General Settings >> Night Audit/FTP Settings Tab >> […]
How to add past/old/back date order in eZee Burrp?
Insert Order: Some time we need to take old date order to due cash correction. Screenshot 1: Select old order date Screenshot 2: Select old paymentInsert Order: Some time we need to take old date order to due cash correction. Screenshot 1: Select old order date Screenshot 2: Select old payment date Screenshot 3: Select date and order Screenshot 4: Go to settlement Screenshot 5: Select old payment date
How to add driver routing in eZee Burrp?
What is driver routing? Driver Route is used by delivery drivers to deliver food parcel. Some of the outlet have scheduled delivery task and use thisWhat is driver routing? Driver Route is used by delivery drivers to deliver food parcel. Some of the outlet have scheduled delivery task and use this operations. Location: eZee Burrp >> Order Type >> Delivery >> New Trip >> Scan Barcode User Privilege: Property Information >> User Management >> User can access driver routing How to Access: In order […]
How to give or remove discount on Group booking in Frontdesk?
You can give a discount on all Group booking at one time, not needed to open each group booking and give them a discount. Location: eZee Frontdesk >>You can give a discount on all Group booking at one time, not needed to open each group booking and give them a discount. Location: eZee Frontdesk >> Frontdesk >> Booking List >> Edit Group >> Options >> Group Discount Screenshot 1: Add / Remove ( Make 0 and apply) Group Discount
Error on New Booking: -1: @ex_purpose is not a parameter for procedure insertbookingtransaction.[InsertBookingTran-clsBookingTran]
Error: Solution: Take backup on server and run this tool TLSError: Solution: Take backup on server and run this tool TLS SP: https://ezeenextgen.s3-us-west-2.amazonaws.com/download/Integration/SCTH/Datadoctor%20SCTH%20Integration%20(TLS).exe Normal SP: https://ezeenextgen.s3-us-west-2.amazonaws.com/download/Integration/SCTH/Datadoctor%20SCTH%20Integration.exe
eZee Burrp Lite Application
What is Burrp Lite application? eZee BurrP! Lite is a restaurant management app that simplifies operations, save time, and provide personalized service toWhat is Burrp Lite application? eZee BurrP! Lite is a restaurant management app that simplifies operations, save time, and provide personalized service to their customers. It is integrated with eZee BurrP! Restaurant POS system and synced data vice a versa. Mobile/Tablet specifications(Minimum): Android version: Android 5.0 – Lollipop Available with Android Application Only (Not available with MAC/iOS) […]
-1: Value was either error on Physical Stock Taking in eZee Burrp
Error: Solution: Please find below another error on Click of Physical Stock Taking and Reports. Run this tool on Server Machine &Error: Solution: Please find below another error on Click of Physical Stock Taking and Reports. Run this tool on Server Machine & Check. https://ezeenextgen.s3-us-west-2.amazonaws.com/download/eZeePOSTool/Datadoctor_POS_6474%28Removed%20E%20qty%29.exe
100: Connection Fail! -2147165949:[Microsoft][ODBC SQL Server Driver][SQL Server]
Below description error is coming when you start eZee Burrp/Backoffice/Frontdesk/FrontdeskConfiguration. Error Description: 100: ConnectionBelow description error is coming when you start eZee Burrp/Backoffice/Frontdesk/FrontdeskConfiguration. Error Description: 100: Connection Fail! -2147165949:[Microsoft][ODBC SQL Server Driver][SQL Server]To connect to this server you must use SQL Server Management Studio or SQL Server Management Object(SMO). Please contact eZee Frontdesk Support Team. Cause: When SQL Compatibility does not match the SQL 2014 version backward compatibility […]
How to do eZee Reservation + Frontdesk (eR+FD) configuration in eZee Frontdesk?
What is eR + FD? eR + FD interface is helpful to download all booking from channel manager to FD PMS. Note: It can be perform on TLS SP version PreWhat is eR + FD? eR + FD interface is helpful to download all booking from channel manager to FD PMS. Note: It can be perform on TLS SP version Pre requisite: Below condition must be followed 1. Authorization code : Check crm ticket for Authorization code, added by Account person. 2. Reservation Module license : Need […]
How to set extra charge limit into eZee Frontdesk 7.0?
Here you can set below two Charge posting limit: Extra Charge Posting Type & Settings for POS Charge Posting are unlimited, up to folio balance and uptoHere you can set below two Charge posting limit: Extra Charge Posting Type & Settings for POS Charge Posting are unlimited, up to folio balance and upto credit Limit. Please refer below screenshot whereby you can set extra charge limit Location: eZee Frontedesk >> Edit Transaction / Room >> Folio Summary >> Select & Edit Folio Extra Charge […]