Getting error -1: 208 Invalid Object Name “NextGen_Log.dbo.new_WebInventory_Log”.

Screenshot of error message: Follow below mentioned Steps to remove OLD logs from the system 1.      Take software backup from serverScreenshot of error message: Follow below mentioned Steps to remove OLD logs from the system 1.      Take software backup from server machine. 2.      Download and run Data-doctor Nextgenlog tool (http://www.ezeefrontdesk.com/download/eZeeFrontDeskTools/Datadoctor_NextGenLog.exe) on server machine. 3.      Run Reset Version Tool. 4.      Run the service pack again. 4.      Start the software again and check it out […]

eZee iFeedback + eZee Frontdesk Interface help file

Find attahced document for the interface between eZee iFeedback + eZee Front desk. Thank You. DOC FD iFeedbac... (1.62Find attahced document for the interface between eZee iFeedback + eZee Front desk. Thank You. DOC FD iFeedbac… (1.62 MB)

WRD Error codes and explanations!!

Below are the meaning of error codes found in WRD log: "-600" >  "PMS booking is No-show." "-400" > "Guest already checked in." "-500" >Below are the meaning of error codes found in WRD log: “-600” >  “PMS booking is No-show.” “-400” > “Guest already checked in.” “-500” > “Guest already checked out.” “-300” >  “Inventory not available.” “-200” >  “Past date booking”

How to integration performed for eZee Burrp Online and FD Online.

Steps are as follows: Note: The default port for Remote Desktop Connection is the port:3389 which we are using for the RDP Connection from client to theSteps are as follows: Note: The default port for Remote Desktop Connection is the port:3389 which we are using for the RDP Connection from client to the server. 1) First Take Server Machine On Remote. 2) Goto Intenet Browser in server machine and Check Port  3389 is open or not? How to check port is open […]

Steps for exporting of data in CSV format for any third-party accounting interface

Attached is document for exporting of data in CSV format for any third-party accounting interface. PDF Accounting s... (869Attached is document for exporting of data in CSV format for any third-party accounting interface. PDF Accounting s… (869 KB)

Can i make changes to the template once it is approved by the telecommunication Service Provider?

No! Even minor changes in SMS template will disapprove the template and it is again necessary to get it approved by SMS provider. RelatedNo! Even minor changes in SMS template will disapprove the template and it is again necessary to get it approved by SMS provider. Related Question: Issue with sending SMS. In the SMS tray/log, it says that template does not match.

Issue with sending SMS. In the SMS tray/log, it says that template does not match.

With every SMS Gateway provider, the system allows sending pre-defined templates approved by them. Hence, if you get this message in the log. it indicates thatWith every SMS Gateway provider, the system allows sending pre-defined templates approved by them. Hence, if you get this message in the log. it indicates that the template does not match. Here, you will need to contact your telecommunication service provider and get all your SMS templates approved. And once approved, you won’t get this […]

I am using eZee Frontdesk and eZee Reservation and both softwares are integrated with each other. However I am not receiving booking from eZee Reservation to eZee Frontdesk although I click “Retrieve Web Reservation” Button.

Please follow below-mentioned troubleshooting steps to cross check if interface is working correctly : 1. Internet connectivity on machine. 2. Room TypePlease follow below-mentioned troubleshooting steps to cross check if interface is working correctly : 1. Internet connectivity on machine. 2. Room Type Mapping eZee Frontdesk Configuration >> Property Setup>>Room Types >>Web Room Type Configuration Screenshots :  3. Rate Type Mapping Path: eZee Frontdesk Configuration >> Property Setup>>Rate Type>>Options>>Centrix Configuration Screenshot: 4. Integration configuration in eZee FDc After […]

How to get BIR Configuration manual in eZee Frontdesk 6.0?

Note: This setting and configuration will be available for the Philippians country only and for the invoice template # 3. How to Access: Step - 1, To addNote: This setting and configuration will be available for the Philippians country only and for the invoice template # 3. How to Access: Step – 1, To add separate rental for the Additional person, first we have to make check in with the Normal Adult Step – 2, After Check in a normal person, there […]

How to add Tourism Tax especially for Malaysia in eZee Frontdesk 6.0?

Please refer attached link for the adding Tourism Tax for Malaysia VideoPlease refer attached link for the adding Tourism Tax for Malaysia Video Link: https://www.youtube.com/playlist?list=PLJjGVIdtmyCFyQSb69hkLa18tH9D_1u7O

How to change room tariff in eZee Frontdesk?

Q: How to change/revise room tariff? or If we need to revise the room rates/tariff how is that done?   Everywhere I look it shows 0 for all theQ: How to change/revise room tariff? or If we need to revise the room rates/tariff how is that done?   Everywhere I look it shows 0 for all the rooms, however when we make reservations the numbers are in there and working?? Solution: Case 1: To change room tariff or revise room tariff, Please follow below steps: […]

How to create or add user in eZee Frontdesk?

Query: How to create or add the user in eZee Frontdesk? Solution:  Follow below steps to configure the user in eZee Frontdesk Configuration. -Query: How to create or add the user in eZee Frontdesk? Solution:  Follow below steps to configure the user in eZee Frontdesk Configuration. – Open eZee configuration>> Configuration >> User>> New Please refer below screenshot.   1.Enter the User name 2.Enter password & Enter Verify Password 3.Enter User code if you want the user to login […]

How does Yield Management work ?

What is Yield management? Yield management is a variable pricing strategy, based on understanding, anticipating and influencing consumer behavior inWhat is Yield management? Yield management is a variable pricing strategy, based on understanding, anticipating and influencing consumer behavior in order to maximize revenue or profits from a fixed, time-limited resource (such as airline seats or hotel room reservations or advertising inventory). As a specific, inventory-focused branch of revenue management, yield management involves strategic control of inventory […]

How to add Registration Number on the Invoice?

Registration Number can be added from: eZee Frontdesk Configuration>>Property Setup>>Registration Field Screenshot: In order to change theRegistration Number can be added from: eZee Frontdesk Configuration>>Property Setup>>Registration Field Screenshot: In order to change the caption for Registration Number: eZee Frontdesk configuration>>Advance setting>>Display>>Registration details. Screenshot:

How can I set Privileges for Users in eZee frontdesk ?

Go to eZee frontdesk configuration >> Configuration >> User>> Select User from user list >> Edit>> Operational privileges>>Go to eZee frontdesk configuration >> Configuration >> User>> Select User from user list >> Edit>> Operational privileges>> check-mark on privileges which you want to set for user.

I want to set password of User in eZee frontdesk.

Open Frontdesk configuration >> Configuration >> User >> Edit >> Change Password or AddOpen Frontdesk configuration >> Configuration >> User >> Edit >> Change Password or Add password.

How to set Night audit time in Frontdesk ?

Open eZee frontdesk configuration  >> Advance settings >> General >> Night auditOpen eZee frontdesk configuration  >> Advance settings >> General >> Night audit settings.

I want to enable business source wise room allocation.

Open eZee Frontdesk configuration >> Advance settings >>Open eZee Frontdesk configuration >> Advance settings >> Rental.

How to add early checkin and late checkout charges in eZee Frontdesk 6.0 ?

What is the early check in and late check out charges? When guest try to check in guest before check in time and late check out as after check out time, GuestWhat is the early check in and late check out charges? When guest try to check in guest before check in time and late check out as after check out time, Guest have to pay some charges here. Example: Check in time is 10:00am : Guest checked in by 09:00am Check out time is 09:00am […]

How can we set weekends Rates in Frontdesk configuration?

User can specify the days that need to be considered as weekend. Open eZee Frontdesk Configuration >> Advance settings >> Rental >>User can specify the days that need to be considered as weekend. Open eZee Frontdesk Configuration >> Advance settings >> Rental >> Weekend settings. For configure weekends rates of room type, refer below screenshot.