eZee iFeedback + eZee Frontdesk Interface help file

Find attahced document for the interface between eZee iFeedback + eZee Front desk. Thank You. DOC FD iFeedbac... (1.62Find attahced document for the interface between eZee iFeedback + eZee Front desk. Thank You. DOC FD iFeedbac… (1.62 MB)

WRD Error codes and explanations!!

Below are the meaning of error codes found in WRD log: "-600" >  "PMS booking is No-show." "-400" > "Guest already checked in." "-500" >Below are the meaning of error codes found in WRD log: “-600” >  “PMS booking is No-show.” “-400” > “Guest already checked in.” “-500” > “Guest already checked out.” “-300” >  “Inventory not available.” “-200” >  “Past date booking”

How to integration performed for eZee Burrp Online and FD Online.

Steps are as follows: Note: The default port for Remote Desktop Connection is the port:3389 which we are using for the RDP Connection from client to theSteps are as follows: Note: The default port for Remote Desktop Connection is the port:3389 which we are using for the RDP Connection from client to the server. 1) First Take Server Machine On Remote. 2) Goto Intenet Browser in server machine and Check Port  3389 is open or not? How to check port is open […]

Steps for exporting of data in CSV format for any third-party accounting interface

Attached is document for exporting of data in CSV format for any third-party accounting interface. PDF Accounting s... (869Attached is document for exporting of data in CSV format for any third-party accounting interface. PDF Accounting s… (869 KB)

Steps to enable email notification on Guest Check In.

Email Notification on Checked In/Reservation/Checkout. Step 1 Make sure, we have email account configured correctly in FrontDesk, in order to send anEmail Notification on Checked In/Reservation/Checkout. Step 1 Make sure, we have email account configured correctly in FrontDesk, in order to send an email while guest check in.   Check FAQ: How to configure email account in eZee? Step 2: Create email template Path: eZee FrontDesk configuration >> “Configuration” Tab >> Select Letter Template. Step 3 After configuration with email template, […]

Can i make changes to the template once it is approved by the telecommunication Service Provider?

No! Even minor changes in SMS template will disapprove the template and it is again necessary to get it approved by SMS provider. RelatedNo! Even minor changes in SMS template will disapprove the template and it is again necessary to get it approved by SMS provider. Related Question: Issue with sending SMS. In the SMS tray/log, it says that template does not match.

Issue with sending SMS. In the SMS tray/log, it says that template does not match.

With every SMS Gateway provider, the system allows sending pre-defined templates approved by them. Hence, if you get this message in the log. it indicates thatWith every SMS Gateway provider, the system allows sending pre-defined templates approved by them. Hence, if you get this message in the log. it indicates that the template does not match. Here, you will need to contact your telecommunication service provider and get all your SMS templates approved. And once approved, you won’t get this […]

I am using eZee Frontdesk and eZee Reservation and both softwares are integrated with each other. However I am not receiving booking from eZee Reservation to eZee Frontdesk although I click “Retrieve Web Reservation” Button.

Please follow below-mentioned troubleshooting steps to cross check if interface is working correctly : 1. Internet connectivity on machine. 2. Room TypePlease follow below-mentioned troubleshooting steps to cross check if interface is working correctly : 1. Internet connectivity on machine. 2. Room Type Mapping eZee Frontdesk Configuration >> Property Setup>>Room Types >>Web Room Type Configuration Screenshots :  3. Rate Type Mapping Path: eZee Frontdesk Configuration >> Property Setup>>Rate Type>>Options>>Centrix Configuration Screenshot: 4. Integration configuration in eZee FDc After […]