How does Yield Management work ?

What is Yield management? Yield management is a variable pricing strategy, based on understanding, anticipating and influencing consumer behavior inWhat is Yield management? Yield management is a variable pricing strategy, based on understanding, anticipating and influencing consumer behavior in order to maximize revenue or profits from a fixed, time-limited resource (such as airline seats or hotel room reservations or advertising inventory). As a specific, inventory-focused branch of revenue management, yield management involves strategic control of inventory […]

How can I set Privileges for Users in eZee frontdesk ?

Go to eZee frontdesk configuration >> Configuration >> User>> Select User from user list >> Edit>> Operational privileges>>Go to eZee frontdesk configuration >> Configuration >> User>> Select User from user list >> Edit>> Operational privileges>> check-mark on privileges which you want to set for user.

How can we set weekends Rates in Frontdesk configuration?

User can specify the days that need to be considered as weekend. Open eZee Frontdesk Configuration >> Advance settings >> Rental >>User can specify the days that need to be considered as weekend. Open eZee Frontdesk Configuration >> Advance settings >> Rental >> Weekend settings. For configure weekends rates of room type, refer below screenshot.

If room is Reserved & booked, the numbers are NOT reflecting in the Monthly Room Typewise Occupancy Report.

In eZee FD >> Reports >> Marketing and analysis >> Monthly Room Type Wise Occupancy Report Solution : Please follow below steps : 1)In eZee FD >> Reports >> Marketing and analysis >> Monthly Room Type Wise Occupancy Report Solution : Please follow below steps : 1) Close eZee Frontdesk 2) Open eZee Frontdesk Configuration >> Advance Settings Formula >> Total Room Sold Criteria >> Check Mark Reservation & Check In >> Click on Save 3) Start eZee […]

In eZee Frontdesk, user should NOT change the rate after checking guest IN.

Steps : 1) Go to eZee Frontdesk Configuration>> Configuration >> User >> Select and Edit User from the list Please refer belowSteps : 1) Go to eZee Frontdesk Configuration>> Configuration >> User >> Select and Edit User from the list Please refer below screenshot   2)Once you edit User Goto Operational Privilege >> Find with Keyword “ability” click on find icon so it will show privilege “ability to change tarrif after check in” that is what you […]

Can voucher gets printer automatically on posting of extra charges?

eZee configuration >> Advance setting >> Printing tab >> Other Printing option. Please tick mark "Print Voucher on Post extraeZee configuration >> Advance setting >> Printing tab >> Other Printing option. Please tick mark “Print Voucher on Post extra charges”. 

Though Tax percentage is changed, it is not reflecting on walk-in/new reservatio/Folio.

All the Tax settings that you change are applicable after Night Audit only. So, Please check the same after NightAll the Tax settings that you change are applicable after Night Audit only. So, Please check the same after Night Audit.

Is it possible to post banquet bill in room folio?

Yes! After the banquet charges are posted, while making the payment we can transfer the balance into roomYes! After the banquet charges are posted, while making the payment we can transfer the balance into room folio. Screenshot:

Can I set booking percentage in Front Desk Software to a negative number to underbook a type of room?

Yes! eZee Frontdesk Configuration>> Property Setup >> Room Type >> Select particular rate type >> Edit >> Set Over BookingYes! eZee Frontdesk Configuration>> Property Setup >> Room Type >> Select particular rate type >> Edit >> Set Over Booking Percentage >> Save. Screenshot: