How Inclusion works in eZee Frontdesk?

Definition:  What is Inclusion? "The amount paid for the room does not include charges for optional services and facilities (such as room service, miniDefinition:  What is Inclusion? “The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of some instance like check in, check out, every day etc so that can be considered as inclusion.” How […]

How to get BIR Configuration manual in eZee Frontdesk 6.0?

Note: This setting and configuration will be available for the Philippians country only and for the invoice template # 3. How to Access: Step - 1, To addNote: This setting and configuration will be available for the Philippians country only and for the invoice template # 3. How to Access: Step – 1, To add separate rental for the Additional person, first we have to make check in with the Normal Adult Step – 2, After Check in a normal person, there […]

How to define several currencies in eZee Frontdesk?

How to define several currencies in eZee Frontdesk? Solution :  Path: Login into eZee Frontdesk Configuration >> Configuration >> ExchangeHow to define several currencies in eZee Frontdesk? Solution :  Path: Login into eZee Frontdesk Configuration >> Configuration >> Exchange Rate >> Client on New >> Enter values with exchange rate >> Save. Please refer below screenshot for more information.

How to add Tourism Tax especially for Malaysia in eZee Frontdesk 6.0?

Please refer attached link for the adding Tourism Tax for Malaysia VideoPlease refer attached link for the adding Tourism Tax for Malaysia Video Link: https://www.youtube.com/playlist?list=PLJjGVIdtmyCFyQSb69hkLa18tH9D_1u7O

How to change room tariff in eZee Frontdesk?

Q: How to change/revise room tariff? or If we need to revise the room rates/tariff how is that done?   Everywhere I look it shows 0 for all theQ: How to change/revise room tariff? or If we need to revise the room rates/tariff how is that done?   Everywhere I look it shows 0 for all the rooms, however when we make reservations the numbers are in there and working?? Solution: Case 1: To change room tariff or revise room tariff, Please follow below steps: […]

How to create or add user in eZee Frontdesk?

Query: How to create or add the user in eZee Frontdesk? Solution:  Follow below steps to configure the user in eZee Frontdesk Configuration. -Query: How to create or add the user in eZee Frontdesk? Solution:  Follow below steps to configure the user in eZee Frontdesk Configuration. – Open eZee configuration>> Configuration >> User>> New Please refer below screenshot.   1.Enter the User name 2.Enter password & Enter Verify Password 3.Enter User code if you want the user to login […]

How does Yield Management work ?

What is Yield management? Yield management is a variable pricing strategy, based on understanding, anticipating and influencing consumer behavior inWhat is Yield management? Yield management is a variable pricing strategy, based on understanding, anticipating and influencing consumer behavior in order to maximize revenue or profits from a fixed, time-limited resource (such as airline seats or hotel room reservations or advertising inventory). As a specific, inventory-focused branch of revenue management, yield management involves strategic control of inventory […]

How to add Registration Number on the Invoice?

Registration Number can be added from: eZee Frontdesk Configuration>>Property Setup>>Registration Field Screenshot: In order to change theRegistration Number can be added from: eZee Frontdesk Configuration>>Property Setup>>Registration Field Screenshot: In order to change the caption for Registration Number: eZee Frontdesk configuration>>Advance setting>>Display>>Registration details. Screenshot:

How to create Pay Out Type in eZee FD?

Create extra charges in eZee FDC. Refer below ScreenCreate extra charges in eZee FDC. Refer below Screen Shot. 

How to set wakeup call notification in eZee frontdesk ?

Go to tools and utilities >> Wake up Call screen will open >>Enter title/message >>Select Date & Time >>hit on scheduleGo to tools and utilities >> Wake up Call screen will open >>Enter title/message >>Select Date & Time >>hit on schedule button. You can set alert sound from eZee frontdesk.(Refer screenshot : 2)  Screenshot : 2

How can I set Privileges for Users in eZee frontdesk ?

Go to eZee frontdesk configuration >> Configuration >> User>> Select User from user list >> Edit>> Operational privileges>>Go to eZee frontdesk configuration >> Configuration >> User>> Select User from user list >> Edit>> Operational privileges>> check-mark on privileges which you want to set for user.

I want to set password of User in eZee frontdesk.

Open Frontdesk configuration >> Configuration >> User >> Edit >> Change Password or AddOpen Frontdesk configuration >> Configuration >> User >> Edit >> Change Password or Add password.

How to set Night audit time in Frontdesk ?

Open eZee frontdesk configuration  >> Advance settings >> General >> Night auditOpen eZee frontdesk configuration  >> Advance settings >> General >> Night audit settings.

I want to enable business source wise room allocation.

Open eZee Frontdesk configuration >> Advance settings >>Open eZee Frontdesk configuration >> Advance settings >> Rental.

How to add early checkin and late checkout charges in eZee Frontdesk 6.0 ?

What is the early check in and late check out charges? When guest try to check in guest before check in time and late check out as after check out time, GuestWhat is the early check in and late check out charges? When guest try to check in guest before check in time and late check out as after check out time, Guest have to pay some charges here. Example: Check in time is 10:00am : Guest checked in by 09:00am Check out time is 09:00am […]

How can we set weekends Rates in Frontdesk configuration?

User can specify the days that need to be considered as weekend. Open eZee Frontdesk Configuration >> Advance settings >> Rental >>User can specify the days that need to be considered as weekend. Open eZee Frontdesk Configuration >> Advance settings >> Rental >> Weekend settings. For configure weekends rates of room type, refer below screenshot.

If room is Reserved & booked, the numbers are NOT reflecting in the Monthly Room Typewise Occupancy Report.

In eZee FD >> Reports >> Marketing and analysis >> Monthly Room Type Wise Occupancy Report Solution : Please follow below steps : 1)In eZee FD >> Reports >> Marketing and analysis >> Monthly Room Type Wise Occupancy Report Solution : Please follow below steps : 1) Close eZee Frontdesk 2) Open eZee Frontdesk Configuration >> Advance Settings Formula >> Total Room Sold Criteria >> Check Mark Reservation & Check In >> Click on Save 3) Start eZee […]

In eZee Frontdesk, user should NOT change the rate after checking guest IN.

Steps : 1) Go to eZee Frontdesk Configuration>> Configuration >> User >> Select and Edit User from the list Please refer belowSteps : 1) Go to eZee Frontdesk Configuration>> Configuration >> User >> Select and Edit User from the list Please refer below screenshot   2)Once you edit User Goto Operational Privilege >> Find with Keyword “ability” click on find icon so it will show privilege “ability to change tarrif after check in” that is what you […]

Can voucher gets printer automatically on posting of extra charges?

eZee configuration >> Advance setting >> Printing tab >> Other Printing option. Please tick mark "Print Voucher on Post extraeZee configuration >> Advance setting >> Printing tab >> Other Printing option. Please tick mark “Print Voucher on Post extra charges”. 

Is it possible to delete configured room from eZee Frontdesk?

It is not possible to Delete Room but, we can Inactivate it. eZee Frontdesk Configuraiton >> Property Setup >> Room Operation >> Edit RoomIt is not possible to Delete Room but, we can Inactivate it. eZee Frontdesk Configuraiton >> Property Setup >> Room Operation >> Edit Room >> Checkmark) (Inactive Room >> Save. Note: If any operation using that particular room or it’s been used for any transaction and once reported has been generated for that room you can […]