How Inclusion works in eZee Frontdesk?

Definition:  What is Inclusion? "The amount paid for the room does not include charges for optional services and facilities (such as room service, miniDefinition:  What is Inclusion? “The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of some instance like check in, check out, every day etc so that can be considered as inclusion.” How […]

How to configure meal plan where can post Meal plan charges separately.

How to configure Meal plan with: 1)   Meal plan must be included in room tariff 2)   Meal plan rate bifurcation must be shown on invoice andHow to configure Meal plan with: 1)   Meal plan must be included in room tariff 2)   Meal plan rate bifurcation must be shown on invoice and room Lets configure Meal plan: 1)  Create Extra charges 2)  Create Meal plan caption and map them with extra charges 3)  Map Meal plan with rate type […]

How to configure meal plan where meal plan rate is included in room tariff but want to show bifurcation on invoice.

How to configure Meal plan with: 1)   Meal plan must be included in room tariff 2)   Meal plan rate bifurcation must be shown on invoice and room Let'sHow to configure Meal plan with: 1)   Meal plan must be included in room tariff 2)   Meal plan rate bifurcation must be shown on invoice and room Let’s configure Meal plan: 1)  Create Extra charges 2)  Create Meal plan caption and map them with extra charges 3)  Map Meal plan with rate type […]

Configuring Yahoo email account with eZee software!!

Yahoo also requires authentication while configuring email account with eZee software. Please follow the below steps, when we try to configure Yahoo emailYahoo also requires authentication while configuring email account with eZee software. Please follow the below steps, when we try to configure Yahoo email account. Step 1)  :  We need to Authorized eZee Software and generate password (Authorized password) Go to the link:     https://login.yahoo.com/account/security?scrumb=vwTq6VkfgB4    Step 2)   :   Select “AppType = Other” from Dropdown […]

How to define several currencies in eZee Frontdesk?

How to define several currencies in eZee Frontdesk? Solution :  Path: Login into eZee Frontdesk Configuration >> Configuration >> ExchangeHow to define several currencies in eZee Frontdesk? Solution :  Path: Login into eZee Frontdesk Configuration >> Configuration >> Exchange Rate >> Client on New >> Enter values with exchange rate >> Save. Please refer below screenshot for more information.

How to add Tourism Tax especially for Malaysia

How to add Tourism Tax especially for Malaysia? Please refer attached link for the adding Tourism Tax for Malaysia VideoHow to add Tourism Tax especially for Malaysia? Please refer attached link for the adding Tourism Tax for Malaysia Video Link: https://www.youtube.com/playlist?list=PLJjGVIdtmyCFyQSb69hkLa18tH9D_1u7O

How to change room tariff in eZee Frontdesk?

Q: How to change/revise room tariff? or If we need to revise the room rates/tariff how is that done?   Everywhere I look it shows 0 for all theQ: How to change/revise room tariff? or If we need to revise the room rates/tariff how is that done?   Everywhere I look it shows 0 for all the rooms, however when we make reservations the numbers are in there and working?? Solution: Case 1: To change room tariff or revise room tariff, Please follow below steps: […]

How to create or add user in eZee Frontdesk?

Query: How to create or add the user in eZee Frontdesk? Solution:  Follow below steps to configure the user in eZee Frontdesk Configuration. -Query: How to create or add the user in eZee Frontdesk? Solution:  Follow below steps to configure the user in eZee Frontdesk Configuration. – Open eZee configuration>> Configuration >> User>> New Please refer below screenshot.   1.Enter the User name 2.Enter password & Enter Verify Password 3.Enter User code if you want the user to login […]

How does Yield Management work ?

What is Yield management? Yield management is a variable pricing strategy, based on understanding, anticipating and influencing consumer behavior inWhat is Yield management? Yield management is a variable pricing strategy, based on understanding, anticipating and influencing consumer behavior in order to maximize revenue or profits from a fixed, time-limited resource (such as airline seats or hotel room reservations or advertising inventory). As a specific, inventory-focused branch of revenue management, yield management involves strategic control of inventory […]

How to add Registration Number on the Invoice?

Registration Number can be added from: eZee Frontdesk Configuration>>Property Setup>>Registration Field Screenshot: In order to change theRegistration Number can be added from: eZee Frontdesk Configuration>>Property Setup>>Registration Field Screenshot: In order to change the caption for Registration Number: eZee Frontdesk configuration>>Advance setting>>Display>>Registration details. Screenshot:

How to create Pay Out Type in eZee FD?

Create extra charges in eZee FDC. Refer below ScreenCreate extra charges in eZee FDC. Refer below Screen Shot. 

How to set wakeup call notification in eZee frontdesk ?

Go to tools and utilities >> Wake up Call screen will open >>Enter title/message >>Select Date & Time >>hit on scheduleGo to tools and utilities >> Wake up Call screen will open >>Enter title/message >>Select Date & Time >>hit on schedule button. You can set alert sound from eZee frontdesk.(Refer screenshot : 2)  Screenshot : 2

How can I set Privileges for Users in eZee frontdesk ?

Go to eZee frontdesk configuration >> Configuration >> User>> Select User from user list >> Edit>> Operational privileges>>Go to eZee frontdesk configuration >> Configuration >> User>> Select User from user list >> Edit>> Operational privileges>> check-mark on privileges which you want to set for user.

I want to set password of User in eZee frontdesk.

Open Frontdesk configuration >> Configuration >> User >> Edit >> Change Password or AddOpen Frontdesk configuration >> Configuration >> User >> Edit >> Change Password or Add password.

I do not want to display room tariff and rate type on registration card.

Open eZee frontdesk >> Front office >> Select room >> Uncheckmark on "show rate on registrationOpen eZee frontdesk >> Front office >> Select room >> Uncheckmark on “show rate on registration card”

How to set Night audit time in Frontdesk ?

Open eZee frontdesk configuration  >> Advance settings >> General >> Night auditOpen eZee frontdesk configuration  >> Advance settings >> General >> Night audit settings.

I want to enable business source wise room allocation.

Open eZee Frontdesk configuration >> Advance settings >>Open eZee Frontdesk configuration >> Advance settings >> Rental.

Is it possible to post early checkIn and late checkout charges ?

Yes, It is Possible in eZee frontdesk. Kindly refer below screenshot for configuration of early checkIn and late checkout charges. Step : 1 - ActiveYes, It is Possible in eZee frontdesk. Kindly refer below screenshot for configuration of early checkIn and late checkout charges. Step : 1 – Active options from eZee frontdesk configuration. Open eZee frontdesk configuration >> Advance settings >> Rental.

How can we set weekends Rates in Frontdesk configuration?

User can specify the days that need to be considered as weekend. Open eZee Frontdesk Configuration >> Advance settings >> Rental >>User can specify the days that need to be considered as weekend. Open eZee Frontdesk Configuration >> Advance settings >> Rental >> Weekend settings. For configure weekends rates of room type, refer below screenshot.

I want to create Banquet (Non-rental object)from eZee Frontdesk Configuration.

For better hotel visualization you can define non-rental spaces existing in your property such as Swimming, Pool, Garden, Reception, etc. Open eZeeFor better hotel visualization you can define non-rental spaces existing in your property such as Swimming, Pool, Garden, Reception, etc. Open eZee frontdesk configuration >> Miscelleneous >> New.