What is virtual room in eZee Frontdesk?

The room that does not physically exist as such but made by software to appear are called as virtual room. Use: 1. The room will not be available forThe room that does not physically exist as such but made by software to appear are called as virtual room. Use: 1. The room will not be available for sale, we can use it for hotel staff use. 2. Assume a scenario: Guest A wish to checkout from Room 101 (The guest has taken his/her […]

Can I get a manual of BIR Configuration in eZee Frontdesk?

Yes!   Click HERE to download the manual of BIR Configuration in eZee BurrP.   If above link, doesn't work, copy and paste this link inYes!   Click HERE to download the manual of BIR Configuration in eZee BurrP.   If above link, doesn’t work, copy and paste this link in the browser.   Link: https://ezeenextgen.s3-us-west-2.amazonaws.com/download/eZeeLibrary/Manuals/BIR/BIR_Guidelines_Configuration_for_eZee_Frontdesk.pdf

Does your PMS software works on mac operating system?

We have two PMS systems; 1. Cloud-based PMS named eZee Absolute - Yes, it works on any(windows, MAC, Ubuntu, Linux) operating system. 2. Desktop BasedWe have two PMS systems; 1. Cloud-based PMS named eZee Absolute – Yes, it works on any(windows, MAC, Ubuntu, Linux) operating system. 2. Desktop Based PMS named eZee Frontdesk – It only works on windows operating system that means, it does not support MAC or any other Operating system.

Is eZeeBurrp and Frontdesk required on the machine, in which Swipe card Reader is installated?

YES!  If you want to integrate eZee Burrp or Frontdesk with Swipe Card Reader then, it is mandatory to install both the software(eZee and SwipeYES!  If you want to integrate eZee Burrp or Frontdesk with Swipe Card Reader then, it is mandatory to install both the software(eZee and Swipe Card) on same machine.

How do I perform check in at past date in frontdesk 6.0?

By using " Insert transaction " option you can perform check-in for past date. : eZee Frontdesk>>Back Office>>InsertBy using ” Insert transaction ” option you can perform check-in for past date. : eZee Frontdesk>>Back Office>>Insert transaction.

How to add complimentary room in eZee Frontdesk 6.0?

Posibility 1 eZee Frontdesk >> (On) Walk In Wizard >> Check mark the option " Comp. Rate". >> Then, process thePosibility 1 eZee Frontdesk >> (On) Walk In Wizard >> Check mark the option ” Comp. Rate“. >> Then, process the check-in.

How to add tentative/ unconfirmed booking in eZee Frontdesk 6.0?

Yes, eZee Frontdesk has an option to add tentative/Unconfirmed booking. You can add tentative reservation by untick option for confirmed booking as shownYes, eZee Frontdesk has an option to add tentative/Unconfirmed booking. You can add tentative reservation by untick option for confirmed booking as shown in below image: We can also set release period and minimum release amount % before arrival date for unconfirmed booking. Thus, If payment for unconfirmed booking is not received by end release period& release period is elapsed, […]