Departial List Report in eZee Frontdesk

DEPARTURE LIST REPORT In this report, we are showing the list of the guest who is going to depart as on date. We can get the details on the basis of theDEPARTURE LIST REPORT In this report, we are showing the list of the guest who is going to depart as on date. We can get the details on the basis of the Room number, Rate type, Room type, and Source type as well. Also, you can Include or Exclude the Reservations and booking while generating […]

What is Rate card report in eZee Frontdesk 6.0

Explaination : Rate Card Report :  " It will reflect the rates defined in eZee Frontdesk Configuration which are defined in Define Tarrif" WhatExplaination : Rate Card Report :  ” It will reflect the rates defined in eZee Frontdesk Configuration which are defined in Define Tarrif” What kinds of Rates can be defined in Define Tarrif : 1) Linear rate 2) Non-Linear Rate3) Allocated Rate Note : When we talk about Rate Card report : Only Linear Rate will be […]

Monthly Meal Plan Costing report

Monthly Meal Plan Costing report You will be able to see the meal plan costing per day wise for the whole month.  Refer the below screenshot for theMonthly Meal Plan Costing report You will be able to see the meal plan costing per day wise for the whole month.  Refer the below screenshot for the same. Below is the outcome for the same.

In which report we can see all the guest folio details

In eZee Frontdesk>> Reports >> Folio Listing Report. This report will show folio details of the guest. Please refer belowIn eZee Frontdesk>> Reports >> Folio Listing Report. This report will show folio details of the guest. Please refer below screenshot. 

Guest Pickup/Drop Out Report

Guest Pickup/Drop Out Report  This particular report will display Arrival and Departure information of the guest. Arrival information will be displayedGuest Pickup/Drop Out Report  This particular report will display Arrival and Departure information of the guest. Arrival information will be displayed when any guest will be under Booking and Reservation Status. You need to enter arrival information into Guest’s Room >> Other Information Tab once Booking and Reservation has been done. If you made the […]

Monthly Statistics Report

Monthly Statistics Report Monthly Statistic report is based on the Rental date that means, the system will consider rooms as sold based on each rental, forMonthly Statistics Report Monthly Statistic report is based on the Rental date that means, the system will consider rooms as sold based on each rental, for an example for better understanding, Room 101 has booked for 1/6 to 3/6.  So when the report gets populated, it will show 1 Night for 1/6, 1 night for 2/6. […]

Where can I find monthly cash report? OR I need to check how much monthly cash we got?

Please check below reports. eZee FD Sals Bill Resgiter Report User Shift wise Report eZee Burrp back office Payment by user Report ReferPlease check below reports. eZee FD Sals Bill Resgiter Report User Shift wise Report eZee Burrp back office Payment by user Report Refer below Screen shots for same. Sals Bill Re… (136 KB) User Shift w… (111 KB) Payment by u… (110 KB)

Meal Plan Report

Meal Plan Report Once the Meal Plan is posted on the room, It will reflect on the report like below.    On the report level, we do have differentMeal Plan Report Once the Meal Plan is posted on the room, It will reflect on the report like below.    On the report level, we do have different types like below.

Guest Image from one FD terminal is not displaying on the other Terminals in eZee Frontdek 6.0

Please make sure about certain criteria listed below, in order to have guest picture / images visible on all the machines. Note: 1) All the machine shouldPlease make sure about certain criteria listed below, in order to have guest picture / images visible on all the machines. Note: 1) All the machine should be connected in client server environment 2) Image folder that save guest images must be SHARED with all the client 3) We need to set the exact path […]

How can I configure Scanner in eZee Frontdesk software to scan documents of the passenger when they check in?

At first, we need scanner or printer attached to the computer. If it is connected then follow mentioned below steps: STEP:1 - First you need to set theAt first, we need scanner or printer attached to the computer. If it is connected then follow mentioned below steps: STEP:1 – First you need to set the image path. Check the screen shot and follow the steps in eZee FrontDesk Configuration.  STEP:2 Follow screen shot 2 and click on icon 5 for printing image or icon […]

Why Room posting numbers are vary in “Sales Summary” report.

Room Service and Room posting are different. Room service is ORDER TYPE, that means can post to the room from that ORDER Type only. And Room Posting is aRoom Service and Room posting are different. Room service is ORDER TYPE, that means can post to the room from that ORDER Type only. And Room Posting is a settlement type. You can post to the room from other order types. Like, you can post to the room from Dine IN.

Please provide me the report which show’s all outstanding payment for guest?

Please follow the below steps for the same: eZee Logo>>Select>>Report view>>Select back office. Kindly refer the report, " GuestPlease follow the below steps for the same: eZee Logo>>Select>>Report view>>Select back office. Kindly refer the report, ” Guest Outstanding Report. “

The guest arrived BUT has not checked in yet, but the system will not allow me to complete the night audit because the check-in is not done yet.

eZee Software does not allow user to complete Night audit without performing any actions on Today's reservation If guest not coming then the usereZee Software does not allow user to complete Night audit without performing any actions on Today’s reservation If guest not coming then the user should perform  no-show, void or cancel operation on that reservation.

How to Fix .NET Framework Error 0x800736B3 on Windows 10?

Solution: https://ugetfix.com/ask/how-to-fix-net-framework-error-0x800736b3-on-windows-10/

[Microsoft][ODBC SQL Server Driver][SQL Server]Invalid object name ‘dbo.split’. error

Steps to be followed to resolve captioned error : 1. Take database back up server machine. 2. Download attached tool 3. Run on server machine. 4.Steps to be followed to resolve captioned error : 1. Take database back up server machine. 2. Download attached tool 3. Run on server machine. 4. Try to open eZee FrontDesk/eZee Burrp. RAR Datadoctor_S… (9.88 KB)

Getting error -1: 208 Invalid Object Name “NextGen_Log.dbo.new_WebInventory_Log”.

Screenshot of error message: Follow below mentioned Steps to remove OLD logs from the system 1.      Take software backup from serverScreenshot of error message: Follow below mentioned Steps to remove OLD logs from the system 1.      Take software backup from server machine. 2.      Download and run Data-doctor Nextgenlog tool (http://www.ezeefrontdesk.com/download/eZeeFrontDeskTools/Datadoctor_NextGenLog.exe) on server machine. 3.      Run Reset Version Tool. 4.      Run the service pack again. 4.      Start the software again and check it out […]

Issue with sending SMS. In the SMS tray/log, it says that template does not match.

With every SMS Gateway provider, the system allows sending pre-defined templates approved by them. Hence, if you get this message in the log. it indicates thatWith every SMS Gateway provider, the system allows sending pre-defined templates approved by them. Hence, if you get this message in the log. it indicates that the template does not match. Here, you will need to contact your telecommunication service provider and get all your SMS templates approved. And once approved, you won’t get this […]

How does Yield Management work ?

What is Yield management? Yield management is a variable pricing strategy, based on understanding, anticipating and influencing consumer behavior inWhat is Yield management? Yield management is a variable pricing strategy, based on understanding, anticipating and influencing consumer behavior in order to maximize revenue or profits from a fixed, time-limited resource (such as airline seats or hotel room reservations or advertising inventory). As a specific, inventory-focused branch of revenue management, yield management involves strategic control of inventory […]

How can I set Privileges for Users in eZee frontdesk ?

Go to eZee frontdesk configuration >> Configuration >> User>> Select User from user list >> Edit>> Operational privileges>>Go to eZee frontdesk configuration >> Configuration >> User>> Select User from user list >> Edit>> Operational privileges>> check-mark on privileges which you want to set for user.

How can we set weekends Rates in Frontdesk configuration?

User can specify the days that need to be considered as weekend. Open eZee Frontdesk Configuration >> Advance settings >> Rental >>User can specify the days that need to be considered as weekend. Open eZee Frontdesk Configuration >> Advance settings >> Rental >> Weekend settings. For configure weekends rates of room type, refer below screenshot.