I want to see a different view of menu item in Burrp.

We have a different view of menu items, you can search by Item code, bar code etc. Refer screenshot for how to change view in burrp. Path : Open BurrpWe have a different view of menu items, you can search by Item code, bar code etc. Refer screenshot for how to change view in burrp. Path : Open Burrp >>Select Order type >> Click on “Option” >> Select your view.

How can we change the receipt date from burrp ?

Path : Go to eZee burrp  >> Open Recall recipt >> Order information >> Set the date which you want. Screenshot 1 : Screenshot 2 :Path : Go to eZee burrp  >> Open Recall recipt >> Order information >> Set the date which you want. Screenshot 1 : Screenshot 2 : Screenshot 3 :

How to add Preparation remark for meal in eZee Burrp 6.0 ?

Yes, you can configure preparation remark from POS back office. Output in eZee burrp : Yes, you can configure preparation remark from POS back office. Output in eZee burrp : 

Suppose that we have banquet in our hotel ? Can we post folio on banquet?

No, you can not post the charges from eZee frontdesk or burrp but you can do reverse process like you can post charges from banquet charges from banquetNo, you can not post the charges from eZee frontdesk or burrp but you can do reverse process like you can post charges from banquet charges from banquet module.

Line Printer template Preview

Path : C:\Program Files (x86)\eZee\eZee FrontDesk NextGen\ezee.ini Once you reach on this path, open ezee.inin file and search for "PV_X" option. (MakePath : C:\Program Files (x86)\eZee\eZee FrontDesk NextGen\ezee.ini Once you reach on this path, open ezee.inin file and search for “PV_X” option. (Make sure that you have selected Line Printer template for KOT) By default, you will see “PV_X=False”, change condition to “PV_X=True”. Save ezee.ini file. Further, Take one order and go to eZee Application path. Search for […]

Reports for Checking No Charge Account Sales

eZee POS Back Office >> Report View>> Transaction Report >> Select No ChargeeZee POS Back Office >> Report View>> Transaction Report >> Select No Charge Report

How to make sales for Staff Account?

For Creation of Staff account Open POS Back Office >> Configuration Tab >> Select No Charge Account. After creating account open eZee BurrpFor Creation of Staff account Open POS Back Office >> Configuration Tab >> Select No Charge Account. After creating account open eZee Burrp >> Select No charge tab and finish the order. Another way is after finishing order, at the time of settlement you can select No Charge Account.

Transferring KOT to different table

eZee Burrp >> Finish the order once >> Open table again >> Select KOT transfer option >> Select on which table you want to transfer KOTeZee Burrp >> Finish the order once >> Open table again >> Select KOT transfer option >> Select on which table you want to transfer KOT & finish. If you want to transfer Items rather than KOT, so you can select Item transfer instead of KOT, from Above Path. Also, you can change KOT/Item to […]

How to merge split receipt in eZee Burrp 6.0?

eZee Burrp >> Split Receipt Option >> Select Merge Receipt, then select the receipt you want toeZee Burrp >> Split Receipt Option >> Select Merge Receipt, then select the receipt you want to merge.

How to split receipt ( Amount, Quantity, Equally & Seat no.) in eZee Burrp 6.0?

eZee Burrp >> Select Split Receipt option >> Select Receipt which ever you want to Split, then split it, it will give you the option for splittingeZee Burrp >> Select Split Receipt option >> Select Receipt which ever you want to Split, then split it, it will give you the option for splitting receipt with Equal Amount, Split by Quantity & Amount.

How to make Receipt/KOT template?

For template making, eZee POS back office >> Tools Tab >> Select Line/ Windows type printer, from that we can make customise template as perFor template making, eZee POS back office >> Tools Tab >> Select Line/ Windows type printer, from that we can make customise template as per requirement Receipt/ KOT template. Windows Printer: Line Printer: After Selecting Template, eZee Burrp >> Settings >> Peripherals >> Select Receipt/ KOT Printer, and select same template from here for printing […]

Difference between Receipt & KOT/BOT

Receipt KOT/BOT Receipt where means its documentation that payment has been made to finalise a sale. KOT/BOT helps people like a stewardReceipt KOT/BOT Receipt where means its documentation that payment has been made to finalise a sale. KOT/BOT helps people like a steward for order taking from the customer, generate printout for the cook to understand the order placed by the customer, and billing station for receiving and sending the information.  

How to make a combo in Burrp ?

The First and foremost step for adding a combo is to create the Menu items which you want to add in combo. Go to eZee Burrp back office > go to OutletThe First and foremost step for adding a combo is to create the Menu items which you want to add in combo. Go to eZee Burrp back office > go to Outlet tab > Menu item configuration > Menu item > New Menu item. Add all the Menu items one by one like this which […]

Use eZee Burrp in Multiuser mode.

Path: Login in eZee Burrp >> Settings >> Client/Server >> Checkmark "Activate Multiuser Mode" >> Save&close. (Restart eZee Burrp toPath: Login in eZee Burrp >> Settings >> Client/Server >> Checkmark “Activate Multiuser Mode” >> Save&close. (Restart eZee Burrp to see the outcome) Screenshot: Outcome: Upon every operation, the system will pop-up user selection window automatically so that, each user can perform operation accordingly.

Unable to open a table in which KOT is already generated, it shows a lock button on the table. “Net Lock”

Cause : 1- Due to power loss, the system closed abruptly and the table got locked. 2- The Same table is accessed by another user from anotherCause : 1- Due to power loss, the system closed abruptly and the table got locked. 2- The Same table is accessed by another user from another machine. Solution is : Path: eZee Burrp >> Settings(SS:1) >> Transaction lock(SS:2) >> Select Transaction(SS:3) >> Click on “Unlock” Button(SS:3) SS:1 SS:2 SS:3

How to Print Guest remark in the KOT while using Line Template ?

Path: Go to eZee Burrp Backoffice >> Tools >> Windows Printer >> New/Edit >> Seperate KOT (Tab) >> Add "Remark" (Refer belowPath: Go to eZee Burrp Backoffice >> Tools >> Windows Printer >> New/Edit >> Seperate KOT (Tab) >> Add “Remark” (Refer below screenshot for same) Once activated, restart Burrp now, the remark will be printed in KOT.

Can I use eZee Burrp in full screen mode?

Yes, it is possible only if resolution of the monitor is : 800x600. But, still if you wish to use eZee Burrp in full screen with higher resolution monitorYes, it is possible only if resolution of the monitor is : 800×600. But, still if you wish to use eZee Burrp in full screen with higher resolution monitor then, we need to reduce the resolution of the screen manually to 800×600. Note: In windows 8 and 8.1 pro, 800×600 resolution is not available.

How can i make an Dine-In order as Complimentary / Free / No Charge.

Go Dine-In (order type) >> Place Order (KOT will printed) >> at the time of settlement you need to select "NO CHARGE" while preparing theGo Dine-In (order type) >> Place Order (KOT will printed) >> at the time of settlement you need to select “NO CHARGE” while preparing the receipt. Screenshot:

The user should not be able to EDIT the PURCHASE ORDER once it is created.

eZee POS BackOffice have facilities to provide ORDER EDITING privilege. Just remove privilege for users, if you do NOT with user to edit purchaseeZee POS BackOffice have facilities to provide ORDER EDITING privilege. Just remove privilege for users, if you do NOT with user to edit purchase order. Please refer below screenshot.