When I make any item complementary, system should ask for the reason. Is it possible to enter remark for complementary item? If yes, how?

Yes, it is possible to enter remark for a complimentary item. Refer to the below screen-shot to configure the setting. Please follow the below steps forYes, it is possible to enter remark for a complimentary item. Refer to the below screen-shot to configure the setting. Please follow the below steps for the same: eZee POS Back Office>>Configuration>>Outlet Operations. Select the outlet>>Micsellaneous. Kindly, checkmark the option ” Ask Reason On Complimentary “. And to enter remark for a complimentary item in […]

I want to create new user role. Is it possible? If yes, how? Explain in detail.

We can create new user role in eZee Burrp Back-office. To create new user role we need to click on configuration in eZee Burrp Back-office then on User Roles,We can create new user role in eZee Burrp Back-office. To create new user role we need to click on configuration in eZee Burrp Back-office then on User Roles, as we click on User Roles two items will Pop-Up and we have to select User Role List then a new window will pop-up and then […]

I have created surcharge, but unable to apply it in eZee Burrp. What settings I need to check ?

First of all, please check that surcharge in POS Back-office is created or not! If not then we have to create surcharge from eZee Burrp. Please find the belowFirst of all, please check that surcharge in POS Back-office is created or not! If not then we have to create surcharge from eZee Burrp. Please find the below for creating surcharge from eZee Burrp: eZee POS Back-office>>Outlet>>Surcharge>>New. Secondly, We can set the surcharge in Percentage(%) as well as in amount. Please refer to the […]

1.What is the use of operation type option in User Operations >> Add/Edit User ? Explain in detail.

The use of Operation type in User Operations is that we can set an order type for a particular user. Please find the below steps for the same: eZee POS BackThe use of Operation type in User Operations is that we can set an order type for a particular user. Please find the below steps for the same: eZee POS Back Office>>Configuartion>>User Operation.  If we are creating one user and set the operation type as Dine-In. The result will be he/she can take orders for […]

Auto Page Cutting in Burrp

"Auto page cutting" in Burrp, If you are unable to get the cut print for receipt and on the same printer, you are able to get the cut print of KOT. For WEP“Auto page cutting” in Burrp, If you are unable to get the cut print for receipt and on the same printer, you are able to get the cut print of KOT. For WEP Printer, POINTS TO CHECK: Which company printer are you using (eg. Epson, star, WEP) Check the printer settings ( Printer preferences >> […]

How can I check tax bifurcation report in POS Back Office?

We have Tax Bifurcation Report in POS Back Office. eZee Back Office>>ReportView>>Transaction Report>>Tax Bifurcation Report. Please referWe have Tax Bifurcation Report in POS Back Office. eZee Back Office>>ReportView>>Transaction Report>>Tax Bifurcation Report. Please refer below screen shot for more details:

Is it possible to change the driver details, once delivery order is marked driver out?

In eZee Burrp we have an option to change the driver name, when the delivery order is already marked as driver out. Please follow below steps to changeIn eZee Burrp we have an option to change the driver name, when the delivery order is already marked as driver out. Please follow below steps to change driver name: 1. Open eZee Burrp 2. Click on Driver Routing Button 3. Click on “Driver Check In” button 4. It will open Driver Routing window. 5. […]

Can cash drawer can be used/integrated with eZee Burrp?

To enable the cash drawer with eZee system, you have to same enable with the cash drawer code. Open POS Back Office >> Tools tab >> GeneralTo enable the cash drawer with eZee system, you have to same enable with the cash drawer code. Open POS Back Office >> Tools tab >> General Setting >> Select Cash Drawer option & made configuration as per hardware. Also, you can configure same from Burrp, eZee Burrp >> Setting >> Peripherals >> Select Cash […]

How to add Inventory Consumption (BOM) for menu item in eZee Burrp Backoffice 6.0?

For managing inventory consumption for menu item sale, 1. Define all Store Items that going to be used an inventory consumption in the menu item. 2.For managing inventory consumption for menu item sale, 1. Define all Store Items that going to be used an inventory consumption in the menu item. 2. Define Menu item. 3. Edit Menu >> Price and BOM >> Inventory Consumption >> Bill of Material >> and select items from drop down of store items >> select the […]

How to print modifier items on KOT in eZee Back 6.0?

Yes, you can display modifier items on KOT. If you have already defined modifier Item's in POS software, you simply need to enable option in KOT TemplateYes, you can display modifier items on KOT. If you have already defined modifier Item’s in POS software, you simply need to enable option in KOT Template for showing modifier items. Please refer below example images showing how to enable print modifier item on KOT. Windows Printer KOT Template  : Line Printer KOT Template :