When I take order in Dine In order type in Burrp, I want to enter guest’s contact number and email address on guest information form. Is it possible? If yes, how?

Yes, it is possible to enter guest’s contact number and email address on guest information form, we just need to do the follow the below steps: eZee BurrpYes, it is possible to enter guest’s contact number and email address on guest information form, we just need to do the follow the below steps: eZee Burrp Backoffice>>Configuration>>Outlet Operation>>Select Outlet>>Order Type>>Check Mark Manage Guest Database. Refer to the below screen-shot. And to enter guest contact number and email address we have to select particular […]

Is it possible to generate token number manually for the guest ? If yes, how?

Yes, it is possible to generate token number manually and to enter a token number manually we just need to un-check Generate auto token number from aYes, it is possible to generate token number manually and to enter a token number manually we just need to un-check Generate auto token number from a particular outlet by following the below steps: eZee Burrp back-office>>Configuration>>Outlet operation>>Numbering. Refer to the below screenshot. And to enter Token number manually in eZee Burrp, Please refer to […]

What is Guest Check? Explain in detail.

Guest check is one type of unsettled receipt which needs to be confirmed and signed by the guest visited the restaurant. The guest check includes the menuGuest check is one type of unsettled receipt which needs to be confirmed and signed by the guest visited the restaurant. The guest check includes the menu items, quantity,and the amount which the guest has ordered. Please find the below steps for setting template for the same: eZee Burrp>>Receipt Printer Refer to the below screenshot […]

When I make any item complementary, system should ask for the reason. Is it possible to enter remark for complementary item? If yes, how?

Yes, it is possible to enter remark for a complimentary item. Refer to the below screen-shot to configure the setting. Please follow the below steps forYes, it is possible to enter remark for a complimentary item. Refer to the below screen-shot to configure the setting. Please follow the below steps for the same: eZee POS Back Office>>Configuration>>Outlet Operations. Select the outlet>>Micsellaneous. Kindly, checkmark the option ” Ask Reason On Complimentary “. And to enter remark for a complimentary item in […]

1.What is the use of operation type option in User Operations >> Add/Edit User ? Explain in detail.

The use of Operation type in User Operations is that we can set an order type for a particular user. Please find the below steps for the same: eZee POS BackThe use of Operation type in User Operations is that we can set an order type for a particular user. Please find the below steps for the same: eZee POS Back Office>>Configuartion>>User Operation.  If we are creating one user and set the operation type as Dine-In. The result will be he/she can take orders for […]

How can I check tax bifurcation report in POS Back Office?

We have Tax Bifurcation Report in POS Back Office. eZee Back Office>>ReportView>>Transaction Report>>Tax Bifurcation Report. Please referWe have Tax Bifurcation Report in POS Back Office. eZee Back Office>>ReportView>>Transaction Report>>Tax Bifurcation Report. Please refer below screen shot for more details:

Is it possible to change the driver details, once delivery order is marked driver out?

In eZee Burrp we have an option to change the driver name, when the delivery order is already marked as driver out. Please follow below steps to changeIn eZee Burrp we have an option to change the driver name, when the delivery order is already marked as driver out. Please follow below steps to change driver name: 1. Open eZee Burrp 2. Click on Driver Routing Button 3. Click on “Driver Check In” button 4. It will open Driver Routing window. 5. […]

Can cash drawer can be used/integrated with eZee Burrp?

To enable the cash drawer with eZee system, you have to same enable with the cash drawer code. Open POS Back Office >> Tools tab >> GeneralTo enable the cash drawer with eZee system, you have to same enable with the cash drawer code. Open POS Back Office >> Tools tab >> General Setting >> Select Cash Drawer option & made configuration as per hardware. Also, you can configure same from Burrp, eZee Burrp >> Setting >> Peripherals >> Select Cash […]

How to print modifier items on KOT in eZee Back 6.0?

Yes, you can display modifier items on KOT. If you have already defined modifier Item's in POS software, you simply need to enable option in KOT TemplateYes, you can display modifier items on KOT. If you have already defined modifier Item’s in POS software, you simply need to enable option in KOT Template for showing modifier items. Please refer below example images showing how to enable print modifier item on KOT. Windows Printer KOT Template  : Line Printer KOT Template :