How to calculate Promo Discount and Normal Discount

Find the attached document which gives you the clear idea about the Promo discount and Normal discount. ThankFind the attached document which gives you the clear idea about the Promo discount and Normal discount. Thank You. https://ezeesupport.freshdesk.com/helpdesk/attachments/9049580598

POS2ABS Room Posting Report

To activate POS2ABS room posting report, download tool from below shared link and installTo activate POS2ABS room posting report, download tool from below shared link and install it. https://ezeenextgen.s3-us-west-2.amazonaws.com/download/POS_Report/ActiveReport_PMSPostingReport.exe

Transferring KOT to different table

eZee Burrp >> Finish the order once >> Open table again >> Select KOT transfer option >> Select on which table you want to transfer KOTeZee Burrp >> Finish the order once >> Open table again >> Select KOT transfer option >> Select on which table you want to transfer KOT & finish. If you want to transfer Items rather than KOT, so you can select Item transfer instead of KOT, from Above Path. Also, you can change KOT/Item to […]

How to Print Guest remark in the KOT while using Line Template ?

Path: Go to eZee Burrp Backoffice >> Tools >> Windows Printer >> New/Edit >> Seperate KOT (Tab) >> Add "Remark" (Refer belowPath: Go to eZee Burrp Backoffice >> Tools >> Windows Printer >> New/Edit >> Seperate KOT (Tab) >> Add “Remark” (Refer below screenshot for same) Once activated, restart Burrp now, the remark will be printed in KOT.

How can i set the Swipe card mode /password mode/ finger print mode/user code mode/ Kiosk mode/ as my default log in?

Please follow the below steps for setting the Swipe card mode /password mode/ fingerprint mode/user code mode/ Kiosk mode/ as your default login: Go toPlease follow the below steps for setting the Swipe card mode /password mode/ fingerprint mode/user code mode/ Kiosk mode/ as your default login: Go to eZee Burrp >> Settings >> Peripheral. You may refer below screenshot for the same.

When I select retail mode I have to enter exact item name.

The button in " Retail Mode "  is a " Toggle Button ". A toggle button is used to alternate the input mode of a group of buttons. If you select  thenThe button in ” Retail Mode ”  is a ” Toggle Button “. A toggle button is used to alternate the input mode of a group of buttons. If you select  then you will be able to search the word ” Cream ” anywhere mentioned in the item. If you select  then you will able to search those items […]

My restaurant is running promotional offers and I want to send an email and SMS for promotional offers to the selected guest. Is it possible in eZee Burrp? If yes, how?

First of all to send emails or SMS to guest regarding offers we are supposed to maintain Guest’s Database and we can send Emails and SMS by following theFirst of all to send emails or SMS to guest regarding offers we are supposed to maintain Guest’s Database and we can send Emails and SMS by following the below steps: eZee Burrp Back-office>>Configuration>>Guest database>>Click on More>>Send SMS to selected guest/ Send Email to selected guest. Refer to the below screenshot.

When I take order in Dine In order type in Burrp, I want to enter guest’s contact number and email address on guest information form. Is it possible? If yes, how?

Yes, it is possible to enter guest’s contact number and email address on guest information form, we just need to do the follow the below steps: eZee BurrpYes, it is possible to enter guest’s contact number and email address on guest information form, we just need to do the follow the below steps: eZee Burrp Backoffice>>Configuration>>Outlet Operation>>Select Outlet>>Order Type>>Check Mark Manage Guest Database. Refer to the below screen-shot. And to enter guest contact number and email address we have to select particular […]

Is it possible to generate token number manually for the guest ? If yes, how?

Yes, it is possible to generate token number manually and to enter a token number manually we just need to un-check Generate auto token number from aYes, it is possible to generate token number manually and to enter a token number manually we just need to un-check Generate auto token number from a particular outlet by following the below steps: eZee Burrp back-office>>Configuration>>Outlet operation>>Numbering. Refer to the below screenshot. And to enter Token number manually in eZee Burrp, Please refer to […]

When I make any item complementary, system should ask for the reason. Is it possible to enter remark for complementary item? If yes, how?

Yes, it is possible to enter remark for a complimentary item. Refer to the below screen-shot to configure the setting. Please follow the below steps forYes, it is possible to enter remark for a complimentary item. Refer to the below screen-shot to configure the setting. Please follow the below steps for the same: eZee POS Back Office>>Configuration>>Outlet Operations. Select the outlet>>Micsellaneous. Kindly, checkmark the option ” Ask Reason On Complimentary “. And to enter remark for a complimentary item in […]

How can I check tax bifurcation report in POS Back Office?

We have Tax Bifurcation Report in POS Back Office. eZee Back Office>>ReportView>>Transaction Report>>Tax Bifurcation Report. Please referWe have Tax Bifurcation Report in POS Back Office. eZee Back Office>>ReportView>>Transaction Report>>Tax Bifurcation Report. Please refer below screen shot for more details:

Is it possible to change the driver details, once delivery order is marked driver out?

In eZee Burrp we have an option to change the driver name, when the delivery order is already marked as driver out. Please follow below steps to changeIn eZee Burrp we have an option to change the driver name, when the delivery order is already marked as driver out. Please follow below steps to change driver name: 1. Open eZee Burrp 2. Click on Driver Routing Button 3. Click on “Driver Check In” button 4. It will open Driver Routing window. 5. […]