How to calculate Promo Discount and Normal Discount

Find the attached document which gives you the clear idea about the Promo discount and Normal discount. ThankFind the attached document which gives you the clear idea about the Promo discount and Normal discount. Thank You. https://ezeesupport.freshdesk.com/helpdesk/attachments/9049580598

Is it possible to use one single card for door lock as well as for loyalty?

we do have an interface of Keycard Door lock in eZee Burrp as well if you want to use one single card for the door lock as well as for loyalty. USE: Therewe do have an interface of Keycard Door lock in eZee Burrp as well if you want to use one single card for the door lock as well as for loyalty. USE: There are such key cards available in the market which you can use for a door lock to unlock the door as well […]

Not showing any text in software.

Refer below linkorRefer below linkor SS. https://lh3.googleusercontent.com/-BkkDMpKiWBs/WWiGPxHnrpI/AAAAAAAAALM/QXbpCwGn6nsIYq7eDdZpp7ONpL6UnuZiwCL0BGAYYCw/h616/2017-07-14.png Solution is, Install below font on same machine in control panel(Control Panel\Appearance and Personalization\Fonts). Verdana Tahoma MS Serif https://ezeesupport.freshdesk.com/helpdesk/attachments/9031688616

POS2ABS Room Posting Report

To activate POS2ABS room posting report, download tool from below shared link and installTo activate POS2ABS room posting report, download tool from below shared link and install it. https://ezeenextgen.s3-us-west-2.amazonaws.com/download/POS_Report/ActiveReport_PMSPostingReport.exe

How to give discount through cityledger account on receipt in ezee burrp?

Please refer following steps Step 1 : Create or update City Ledger Account with Discount Percentage & Check Mark Crate Business Source StepPlease refer following steps Step 1 : Create or update City Ledger Account with Discount Percentage & Check Mark Crate Business Source Step 2 :  Open eZee Burrp >> Punch one order >> Make Settlement  with Posting City Ledger account so it will show pop-up with Apply  discount or not. Step 3 : Once you […]

I want to see a different view of menu item in Burrp.

We have a different view of menu items, you can search by Item code, bar code etc. Refer screenshot for how to change view in burrp. Path : Open BurrpWe have a different view of menu items, you can search by Item code, bar code etc. Refer screenshot for how to change view in burrp. Path : Open Burrp >>Select Order type >> Click on “Option” >> Select your view.

How can we change the receipt date from burrp ?

Path : Go to eZee burrp  >> Open Recall recipt >> Order information >> Set the date which you want. Screenshot 1 : Screenshot 2 :Path : Go to eZee burrp  >> Open Recall recipt >> Order information >> Set the date which you want. Screenshot 1 : Screenshot 2 : Screenshot 3 :

Can we add degree of cooking (Preparation remark) for meal ?

Yes, you can configure preparation remark from POS back office. Output in eZee burrp : Yes, you can configure preparation remark from POS back office. Output in eZee burrp : 

Suppose that we have banquet in our hotel ? Can we post folio on banquet?

No, you can not post the charges from eZee frontdesk or burrp but you can do reverse process like you can post charges from banquet charges from banquetNo, you can not post the charges from eZee frontdesk or burrp but you can do reverse process like you can post charges from banquet charges from banquet module.

Suppose that we have meeting room in our hotel ? Can we post folio on meeting room?

You can create meeting room from eZee frontdesk configuration and then you can post order fro eZeeYou can create meeting room from eZee frontdesk configuration and then you can post order fro eZee burrp.

Suppose, that we have 4 person on the same table and we want to split the bill to 4 folio and post on room equally on their 4 room ?

Follow bellow steps : Step : 1 Go to eZee burrp >> transaction >> split receipt >> find your recipt from list >> Select the optionFollow bellow steps : Step : 1 Go to eZee burrp >> transaction >> split receipt >> find your recipt from list >> Select the option for split receipt. Step : 2 Select receipt from list and go to settle option. Step : 3 After selected settle receipt , you will get option for “Room […]

Line Printer template Preview

Path : C:\Program Files (x86)\eZee\eZee FrontDesk NextGen\ezee.ini Once you reach on this path, open ezee.inin file and search for "PV_X" option. (MakePath : C:\Program Files (x86)\eZee\eZee FrontDesk NextGen\ezee.ini Once you reach on this path, open ezee.inin file and search for “PV_X” option. (Make sure that you have selected Line Printer template for KOT) By default, you will see “PV_X=False”, change condition to “PV_X=True”. Save ezee.ini file. Further, Take one order and go to eZee Application path. Search for […]

Reports for Checking No Charge Account Sales

eZee POS Back Office >> Report View>> Transaction Report >> Select No ChargeeZee POS Back Office >> Report View>> Transaction Report >> Select No Charge Report

How to make sales for Staff Account?

For Creation of Staff account Open POS Back Office >> Configuration Tab >> Select No Charge Account. After creating account open eZee BurrpFor Creation of Staff account Open POS Back Office >> Configuration Tab >> Select No Charge Account. After creating account open eZee Burrp >> Select No charge tab and finish the order. Another way is after finishing order, at the time of settlement you can select No Charge Account.

Transferring KOT to different table

eZee Burrp >> Finish the order once >> Open table again >> Select KOT transfer option >> Select on which table you want to transfer KOTeZee Burrp >> Finish the order once >> Open table again >> Select KOT transfer option >> Select on which table you want to transfer KOT & finish. If you want to transfer Items rather than KOT, so you can select Item transfer instead of KOT, from Above Path. Also, you can change KOT/Item to […]

Merging of Split Receipt

eZee Burrp >> Split Receipt Option >> Select Merge Receipt, then select the receipt you want toeZee Burrp >> Split Receipt Option >> Select Merge Receipt, then select the receipt you want to merge.

Receipt Split Operation

eZee Burrp >> Select Split Receipt option >> Select Receipt which ever you want to Split, then split it, it will give you the option for splittingeZee Burrp >> Select Split Receipt option >> Select Receipt which ever you want to Split, then split it, it will give you the option for splitting receipt with Equal Amount, Split by Quantity & Amount.