How to track the record for the rate of the complimentary item when the complimentary item is an open item.?

Q: How to track the record for the rate of the complimentary item when the complimentary item is an open item.? Solution: 1) Your item which you want toQ: How to track the record for the rate of the complimentary item when the complimentary item is an open item.? Solution: 1) Your item which you want to sell as complimentary but open item, You need to set below two check mark (1.Item price can be changed & 2.Ask for Change Price) into that […]

Sales Report, Sales Summary & Daily Sales Report showing Difference

Sales Report, Sales Summary &  Daily Sales Report showing Difference. Example : Sales Report is showing 1423.49 Sales Summary is showingSales Report, Sales Summary &  Daily Sales Report showing Difference. Example : Sales Report is showing 1423.49 Sales Summary is showing 1410.67 Daily Sales is showing 1410.67 Why is the difference ? Answer is below : Sales Report : Sales Report : Net Amount(1423.49) = Amount (1324.31)+ Tax (99.18) Sales Summary Report :  In sales […]

POS printer Settings

Below are the different points for which we have to set the printer: 1) Separate KOT: Separate KOT should print on Kitchen Printer. The setting ofBelow are the different points for which we have to set the printer: 1) Separate KOT: Separate KOT should print on Kitchen Printer. The setting of Printer can be set from Menu Item or on POS Room. If Printer not set on Item It will print on POS Room’s Printer. In case printer not set […]

What is the use of Label in eZee Burrp?

What is the use of Label in eZee Burrp? and how to configure it. Solution:  The label is used for the Delivery purpose when the food is ready toWhat is the use of Label in eZee Burrp? and how to configure it. Solution:  The label is used for the Delivery purpose when the food is ready to deliver. Kitchen person can print the label and stick the same on the Packet or on the box which contains information like order no,  Guest Name, […]

How to send notification for the membership card validitywhich is about to expire.

How to send notification for the membership card validitywhich  is about to expire. . Please refer below GIFHow to send notification for the membership card validitywhich  is about to expire. . Please refer below GIF Steps.

How to configure Rate 2 for selected items only

How to configure Rate 2 for selected items only and NOT for all? Solution : In eZee Burrp Backoffice >> Select Outlet >> Menu ItemHow to configure Rate 2 for selected items only and NOT for all? Solution : In eZee Burrp Backoffice >> Select Outlet >> Menu Item Configuration >> Menu Item Rate Operation. Select Items and set rate 2 and Check Mark Rate 2 for those items and Click on Save Button. Example, Lets say For Item […]

Are we obliged to enter the guest name before order in our case it’s hotel and the information are already on PMS, So can we set guest information as compulsory ?

Refer below screenshot for set Order Information as compulsory. Path : Go to eZee POs backoffice >> Outlet Opertaion >> Select "Outlet" >>Refer below screenshot for set Order Information as compulsory. Path : Go to eZee POs backoffice >> Outlet Opertaion >> Select “Outlet” >> Order type >> check mark on this option “Guest Name is compulsory”. https://ezeesupport.freshdesk.com/helpdesk/attachments/9019591462

How can i merge quantiity of the items which are in different kot on one table but want to display in receipt with total?

Yes, That is possible. Screenshot Once you will do above settings, your outcome will be asYes, That is possible. Screenshot Once you will do above settings, your outcome will be as below

How to set privileges of table for user?

Path: eZee Burrp Backoffice >> Configuration >> User Operation >> Select User >> Edit >> Table >> Checkmark or Uncheck markPath: eZee Burrp Backoffice >> Configuration >> User Operation >> Select User >> Edit >> Table >> Checkmark or Uncheck mark the table that you want give/remove access from table.

How to Include buffet recipes in eZee POS Back office ?

Please refer below Screen Shot for Menu Buffet Configuration, STEP: 1 STEP:2 There are Three tabs provided, Package, Item Menu & CateringPlease refer below Screen Shot for Menu Buffet Configuration, STEP: 1 STEP:2 There are Three tabs provided, Package, Item Menu & Catering Items.You can add all required package from here and save it all.

Can we print a guest check from the fiscal printer?

The Guest check can be printed as non fiscal. Also if the non fiscal is not avaible is the devise user can print the guest check on an normalThe Guest check can be printed as non fiscal. Also if the non fiscal is not avaible is the devise user can print the guest check on an normal printer.

Can we print a normal receipt if the Fiscal receipt in ON?

The government does not allow to print a normal receipt if the fiscal receipt isThe government does not allow to print a normal receipt if the fiscal receipt is ON.

Can you give me a model number of any Fiscal printer you have already integrated ?

Yes, sure it completely depends on Country and Regions. We can develop interface as per your Local government regulations. Thus, In this case, You need toYes, sure it completely depends on Country and Regions. We can develop interface as per your Local government regulations. Thus, In this case, You need to choose fiscal printer  devices authorised by your Local government Agencies and you need to share It’s API/SDK information with us. Once you have API/SDK for your selected fiscal device, […]

How to raise an Purchase order for Understock Items?

Below is the GIF to raise an Purchase order for UnderstockBelow is the GIF to raise an Purchase order for Understock Items:

How to raise an GRN against PO?

Below is the GIF for raising an GRN againstBelow is the GIF for raising an GRN against PO:

How to raise an GRN against Indent?

Below is the GIF on How to raise a GRN againstBelow is the GIF on How to raise a GRN against Indent:

How to create an indent in Store?

Below is GIF on How to create an indent inBelow is GIF on How to create an indent in Store.

How to restrict user to change the Rates while adding Goods Receipt Note?

In order to restrict the user to change the Rates while adding Goods Receipt Note, Privilege "User can change the Rate" should be removed for the mentionedIn order to restrict the user to change the Rates while adding Goods Receipt Note, Privilege “User can change the Rate” should be removed for the mentioned user.

I want to edit / modify GRN in eZee POS backoffice.

Path : Open eZee POS backoffice >> Select store >> Good Receipt Note >> Edit fromPath : Open eZee POS backoffice >> Select store >> Good Receipt Note >> Edit from list.

How to manage the production/Manufacturing item in eZee Burrp backoffice?

Above question in another language: I bought raw meat, and inside kitchen, I cut the meat into 100 pieces(Sample) and then, will transfer these pieces to theAbove question in another language: I bought raw meat, and inside kitchen, I cut the meat into 100 pieces(Sample) and then, will transfer these pieces to the branches. Solution: Need to create one item(Meat Pieces) as a Manufacturing item in the store. SS:1 SS:2 SS:3