How to configure Rate 2 for selected items only

How to configure Rate 2 for selected items only and NOT for all? Solution : In eZee Burrp Backoffice >> Select Outlet >> Menu ItemHow to configure Rate 2 for selected items only and NOT for all? Solution : In eZee Burrp Backoffice >> Select Outlet >> Menu Item Configuration >> Menu Item Rate Operation. Select Items and set rate 2 and Check Mark Rate 2 for those items and Click on Save Button. Example, Lets say For Item […]

How can i merge quantiity of the items which are in different kot on one table but want to display in receipt with total?

Yes, That is possible. Screenshot Once you will do above settings, your outcome will be asYes, That is possible. Screenshot Once you will do above settings, your outcome will be as below

How to Include buffet recipes in eZee POS Back office ?

Please refer below Screen Shot for Menu Buffet Configuration, STEP: 1 STEP:2 There are Three tabs provided, Package, Item Menu & CateringPlease refer below Screen Shot for Menu Buffet Configuration, STEP: 1 STEP:2 There are Three tabs provided, Package, Item Menu & Catering Items.You can add all required package from here and save it all.

How to raise an Purchase order for Understock Items?

Below is the GIF to raise an Purchase order for UnderstockBelow is the GIF to raise an Purchase order for Understock Items:

How to raise an GRN against Indent?

Below is the GIF on How to raise a GRN againstBelow is the GIF on How to raise a GRN against Indent:

How to restrict user to change the Rates while adding Goods Receipt Note?

In order to restrict the user to change the Rates while adding Goods Receipt Note, Privilege "User can change the Rate" should be removed for the mentionedIn order to restrict the user to change the Rates while adding Goods Receipt Note, Privilege “User can change the Rate” should be removed for the mentioned user.

How to calculate Promo Discount and Normal Discount

Find the attached document which gives you the clear idea about the Promo discount and Normal discount. ThankFind the attached document which gives you the clear idea about the Promo discount and Normal discount. Thank You. https://ezeesupport.freshdesk.com/helpdesk/attachments/9049580598

POS2ABS Room Posting Report

To activate POS2ABS room posting report, download tool from below shared link and installTo activate POS2ABS room posting report, download tool from below shared link and install it. https://ezeenextgen.s3-us-west-2.amazonaws.com/download/POS_Report/ActiveReport_PMSPostingReport.exe

Transferring KOT to different table

eZee Burrp >> Finish the order once >> Open table again >> Select KOT transfer option >> Select on which table you want to transfer KOTeZee Burrp >> Finish the order once >> Open table again >> Select KOT transfer option >> Select on which table you want to transfer KOT & finish. If you want to transfer Items rather than KOT, so you can select Item transfer instead of KOT, from Above Path. Also, you can change KOT/Item to […]

How to Print Guest remark in the KOT while using Line Template ?

Path: Go to eZee Burrp Backoffice >> Tools >> Windows Printer >> New/Edit >> Seperate KOT (Tab) >> Add "Remark" (Refer belowPath: Go to eZee Burrp Backoffice >> Tools >> Windows Printer >> New/Edit >> Seperate KOT (Tab) >> Add “Remark” (Refer below screenshot for same) Once activated, restart Burrp now, the remark will be printed in KOT.

How can i set the Swipe card mode /password mode/ finger print mode/user code mode/ Kiosk mode/ as my default log in?

Please follow the below steps for setting the Swipe card mode /password mode/ fingerprint mode/user code mode/ Kiosk mode/ as your default login: Go toPlease follow the below steps for setting the Swipe card mode /password mode/ fingerprint mode/user code mode/ Kiosk mode/ as your default login: Go to eZee Burrp >> Settings >> Peripheral. You may refer below screenshot for the same.

When I select retail mode I have to enter exact item name.

The button in " Retail Mode "  is a " Toggle Button ". A toggle button is used to alternate the input mode of a group of buttons. If you select  thenThe button in ” Retail Mode ”  is a ” Toggle Button “. A toggle button is used to alternate the input mode of a group of buttons. If you select  then you will be able to search the word ” Cream ” anywhere mentioned in the item. If you select  then you will able to search those items […]

When I take order in Dine In order type in Burrp, I want to enter guest’s contact number and email address on guest information form. Is it possible? If yes, how?

Yes, it is possible to enter guest’s contact number and email address on guest information form, we just need to do the follow the below steps: eZee BurrpYes, it is possible to enter guest’s contact number and email address on guest information form, we just need to do the follow the below steps: eZee Burrp Backoffice>>Configuration>>Outlet Operation>>Select Outlet>>Order Type>>Check Mark Manage Guest Database. Refer to the below screen-shot. And to enter guest contact number and email address we have to select particular […]

Is it possible to generate token number manually for the guest ? If yes, how?

Yes, it is possible to generate token number manually and to enter a token number manually we just need to un-check Generate auto token number from aYes, it is possible to generate token number manually and to enter a token number manually we just need to un-check Generate auto token number from a particular outlet by following the below steps: eZee Burrp back-office>>Configuration>>Outlet operation>>Numbering. Refer to the below screenshot. And to enter Token number manually in eZee Burrp, Please refer to […]

When I make any item complementary, system should ask for the reason. Is it possible to enter remark for complementary item? If yes, how?

Yes, it is possible to enter remark for a complimentary item. Refer to the below screen-shot to configure the setting. Please follow the below steps forYes, it is possible to enter remark for a complimentary item. Refer to the below screen-shot to configure the setting. Please follow the below steps for the same: eZee POS Back Office>>Configuration>>Outlet Operations. Select the outlet>>Micsellaneous. Kindly, checkmark the option ” Ask Reason On Complimentary “. And to enter remark for a complimentary item in […]

Is it possible to change the driver details, once delivery order is marked driver out?

In eZee Burrp we have an option to change the driver name, when the delivery order is already marked as driver out. Please follow below steps to changeIn eZee Burrp we have an option to change the driver name, when the delivery order is already marked as driver out. Please follow below steps to change driver name: 1. Open eZee Burrp 2. Click on Driver Routing Button 3. Click on “Driver Check In” button 4. It will open Driver Routing window. 5. […]

What to do when you are getting some sales entry under N/A for sales by category for Sales Summary Report?

Solution: This Happens only when some of the menu items are configured without the Category.When those items are punched, in the Sales summary report-Solution: This Happens only when some of the menu items are configured without the Category.When those items are punched, in the Sales summary report- Sales by category it will reflect under N/A. All you need to do is, Export that menu item from the respective outlet and rectify the missing category and fill it up.Import […]

I want to add void reason and cancel menu item list on Seperate KOT Print.

Open eZee backoffice >> Tools >> Select your Printer >> select template >> Edit >> checkmark on "Print reason on VoidOpen eZee backoffice >> Tools >> Select your Printer >> select template >> Edit >> checkmark on “Print reason on Void item”. You can see voided item by checkmark on “Strikeout void Item”