How to track the record for the rate of the complimentary item when the complimentary item is an open item.?

Q: How to track the record for the rate of the complimentary item when the complimentary item is an open item.? Solution: 1) Your item which you want toQ: How to track the record for the rate of the complimentary item when the complimentary item is an open item.? Solution: 1) Your item which you want to sell as complimentary but open item, You need to set below two check mark (1.Item price can be changed & 2.Ask for Change Price) into that […]

Sales Report, Sales Summary & Daily Sales Report showing Difference

Sales Report, Sales Summary &  Daily Sales Report showing Difference. Example : Sales Report is showing 1423.49 Sales Summary is showingSales Report, Sales Summary &  Daily Sales Report showing Difference. Example : Sales Report is showing 1423.49 Sales Summary is showing 1410.67 Daily Sales is showing 1410.67 Why is the difference ? Answer is below : Sales Report : Sales Report : Net Amount(1423.49) = Amount (1324.31)+ Tax (99.18) Sales Summary Report :  In sales […]

POS printer Settings

Below are the different points for which we have to set the printer: 1) Separate KOT: Separate KOT should print on Kitchen Printer. The setting ofBelow are the different points for which we have to set the printer: 1) Separate KOT: Separate KOT should print on Kitchen Printer. The setting of Printer can be set from Menu Item or on POS Room. If Printer not set on Item It will print on POS Room’s Printer. In case printer not set […]

What is the use of Label in eZee Burrp?

What is the use of Label in eZee Burrp? and how to configure it. Solution:  The label is used for the Delivery purpose when the food is ready toWhat is the use of Label in eZee Burrp? and how to configure it. Solution:  The label is used for the Delivery purpose when the food is ready to deliver. Kitchen person can print the label and stick the same on the Packet or on the box which contains information like order no,  Guest Name, […]

How to send notification for the membership card validitywhich is about to expire.

How to send notification for the membership card validitywhich  is about to expire. . Please refer below GIFHow to send notification for the membership card validitywhich  is about to expire. . Please refer below GIF Steps.

How to configure Rate 2 for selected items only

How to configure Rate 2 for selected items only and NOT for all? Solution : In eZee Burrp Backoffice >> Select Outlet >> Menu ItemHow to configure Rate 2 for selected items only and NOT for all? Solution : In eZee Burrp Backoffice >> Select Outlet >> Menu Item Configuration >> Menu Item Rate Operation. Select Items and set rate 2 and Check Mark Rate 2 for those items and Click on Save Button. Example, Lets say For Item […]

How can i merge quantiity of the items which are in different kot on one table but want to display in receipt with total?

Yes, That is possible. Screenshot Once you will do above settings, your outcome will be asYes, That is possible. Screenshot Once you will do above settings, your outcome will be as below

How to Include buffet recipes in eZee POS Back office ?

Please refer below Screen Shot for Menu Buffet Configuration, STEP: 1 STEP:2 There are Three tabs provided, Package, Item Menu & CateringPlease refer below Screen Shot for Menu Buffet Configuration, STEP: 1 STEP:2 There are Three tabs provided, Package, Item Menu & Catering Items.You can add all required package from here and save it all.

Can we print a guest check from the fiscal printer?

The Guest check can be printed as non fiscal. Also if the non fiscal is not avaible is the devise user can print the guest check on an normalThe Guest check can be printed as non fiscal. Also if the non fiscal is not avaible is the devise user can print the guest check on an normal printer.

Can we print a normal receipt if the Fiscal receipt in ON?

The government does not allow to print a normal receipt if the fiscal receipt isThe government does not allow to print a normal receipt if the fiscal receipt is ON.

Can you give me a model number of any Fiscal printer you have already integrated ?

Yes, sure it completely depends on Country and Regions. We can develop interface as per your Local government regulations. Thus, In this case, You need toYes, sure it completely depends on Country and Regions. We can develop interface as per your Local government regulations. Thus, In this case, You need to choose fiscal printer  devices authorised by your Local government Agencies and you need to share It’s API/SDK information with us. Once you have API/SDK for your selected fiscal device, […]

How to raise an Purchase order for Understock Items?

Below is the GIF to raise an Purchase order for UnderstockBelow is the GIF to raise an Purchase order for Understock Items:

How to raise an GRN against PO?

Below is the GIF for raising an GRN againstBelow is the GIF for raising an GRN against PO:

How to raise an GRN against Indent?

Below is the GIF on How to raise a GRN againstBelow is the GIF on How to raise a GRN against Indent:

How to restrict user to change the Rates while adding Goods Receipt Note?

In order to restrict the user to change the Rates while adding Goods Receipt Note, Privilege "User can change the Rate" should be removed for the mentionedIn order to restrict the user to change the Rates while adding Goods Receipt Note, Privilege “User can change the Rate” should be removed for the mentioned user.

I want to edit / modify GRN in eZee POS backoffice.

Path : Open eZee POS backoffice >> Select store >> Good Receipt Note >> Edit fromPath : Open eZee POS backoffice >> Select store >> Good Receipt Note >> Edit from list.

How to calculate Promo Discount and Normal Discount

Find the attached document which gives you the clear idea about the Promo discount and Normal discount. ThankFind the attached document which gives you the clear idea about the Promo discount and Normal discount. Thank You. https://ezeesupport.freshdesk.com/helpdesk/attachments/9049580598

Is it possible to use one single card for door lock as well as for loyalty?

we do have an interface of Keycard Door lock in eZee Burrp as well if you want to use one single card for the door lock as well as for loyalty. USE: Therewe do have an interface of Keycard Door lock in eZee Burrp as well if you want to use one single card for the door lock as well as for loyalty. USE: There are such key cards available in the market which you can use for a door lock to unlock the door as well […]

POS2ABS Room Posting Report

To activate POS2ABS room posting report, download tool from below shared link and installTo activate POS2ABS room posting report, download tool from below shared link and install it. https://ezeenextgen.s3-us-west-2.amazonaws.com/download/POS_Report/ActiveReport_PMSPostingReport.exe

How to give discount through cityledger account on receipt in ezee burrp?

Please refer following steps Step 1 : Create or update City Ledger Account with Discount Percentage & Check Mark Crate Business Source StepPlease refer following steps Step 1 : Create or update City Ledger Account with Discount Percentage & Check Mark Crate Business Source Step 2 :  Open eZee Burrp >> Punch one order >> Make Settlement  with Posting City Ledger account so it will show pop-up with Apply  discount or not. Step 3 : Once you […]