How to pay commission generated on buisness source through ezee frontdesk?

Solution : Step 1) : Goto Reports >> Direct Billing and Company >> Business Source Commision Report               Note : This reportSolution : Step 1) : Goto Reports >> Direct Billing and Company >> Business Source Commision Report               Note : This report will show all business sources comission if you have set commison for business source so you have to use amount mentioned in this report to pay. Step […]

What is relase date in eZee Frontdesk?

Release date is designed to release allocated rooms. For example, if you take a booking on the agreement that they will provide some % deposit amount before 7Release date is designed to release allocated rooms. For example, if you take a booking on the agreement that they will provide some % deposit amount before 7 days of arrivals then, will set release date on 7 days of arrivals. And, when you receive payment you will enter in the system and system will […]

How to define Seasons in eZee Frontdesk ?

Many times property offer different rates during different seasons like Peak Season, Low Season, festives, Season etc. You can define all such seasonsMany times property offer different rates during different seasons like Peak Season, Low Season, festives, Season etc. You can define all such seasons applicable to your installation and further define rates applicable to these seasons. eZee Front Desk will use this rate automatically for all ‘Check In’ and ‘Reservations’. eZee frontdesk Configuration >> Property setup >> Season Season […]

Sorry, You cannot do this transaction. Reason: The Information is Audited and Freeze.

Error Message:  Solution: 1. Take BackUp 2. RunError Message:  Solution: 1. Take BackUp 2. Run Datadoctor. Link: http://www.ezeecentrix.com/download/DataDoctor/Datadoctor_AuditedDate_TodayDate_Same_Issue.exe

Is there a report that shows guests list with Guest Type?

Case: eZee FD>> General Information >> Guest Information >> Other Information >> Guest Type. Solution: Path: Reports >>Case: eZee FD>> General Information >> Guest Information >> Other Information >> Guest Type. Solution: Path: Reports >> Front Office >> Daily Pax Analysis Report >> Filter with Guest Type >> Report.  

When a pax is checking in i want to see separate folio for extra Pax how ?

There is an option to create separate folio when doing a Pax check in. Walk In Wizard>>Pax Check In.  Please check mark the " General FolioThere is an option to create separate folio when doing a Pax check in. Walk In Wizard>>Pax Check In.  Please check mark the ” General Folio ” and separate folio for Pax will be generated. You may refer the below screenshot for the same.

How to get Contact Details of all Guests Stayed in Hotel that too in Excel format?

eZee Frontdesk>>Front Office>>Guest Operation>>Guest Database >> Click on " Options " >> (select) Import/Export ) >>eZee Frontdesk>>Front Office>>Guest Operation>>Guest Database >> Click on ” Options ” >> (select) Import/Export ) >> Export Data >> Choose Destination >> Export.

Unable to print or preview the folio, in eZee Front desk.

Screenshot of Error Message:  Solution Posibility 1: In eZee Front desk Configuration >> Advance Setting >>Screenshot of Error Message:  Solution Posibility 1: In eZee Front desk Configuration >> Advance Setting >> Printing.

Message pop up, while check-in or reservation by selecting Business. “Sorry, applied business do not have enough inventory for allocation.”

Screenshot of Error Message:  Reason: There is a feature in eZee Frontdesk, whereby we can allocate inventory business source wise and the inventory isScreenshot of Error Message:  Reason: There is a feature in eZee Frontdesk, whereby we can allocate inventory business source wise and the inventory is defined, the system will not allow booking rooms beyond the allocated inventory. Solution:  Deactivate this feature in eZee Frontdesk. Path: eZee Frontdesk Configuration >> Advance Settings >> Rental >> (Uncheck) Enable […]

How can I check guest’s booking history? Is it possible to know last tariff offered?

eZee Frontdesk provides detailed guest database including guest's booking History. Guest Database contains important contact details & complete overvieweZee Frontdesk provides detailed guest database including guest’s booking History. Guest Database contains important contact details & complete overview about Guest. Guest’s booking history& last offered tariff can be viewed from guest history.   eZee Frontdesk>>Front Office>>Guest Database>>Select Guest>>Edit>>View History