Is it possible guest can cancel booking from booking engine?
Yes, Guest can cancel the booking which was made using a property website using a credential share on his email id. Follow below mention steps. Refer to aYes, Guest can cancel the booking which was made using a property website using a credential share on his email id. Follow below mention steps. Refer to a below-attached Video and steps the same. 1) Guests can log in using credentials from the booking engine. 2) Once guest login he can select […]
How to use Email Marketing & Scheduling?
Refer to an attached Video for the same. Email Marketing & Scheduling: To do marketing or schedule your email for pre-arrival, post-departure,Refer to an attached Video for the same. Email Marketing & Scheduling: To do marketing or schedule your email for pre-arrival, post-departure, in-house or promotion, you can use email marketing and scheduling. First of all, you need to setup template for your email, there are some predefined templates available in the system already, you […]
How to schedule post-departure email from Email Marketing & Scheduling?
Refer to an attached Video for the same. Post-Departure Select type as post-departure and Subject line, You can blank template or copy from theRefer to an attached Video for the same. Post-Departure Select type as post-departure and Subject line, You can blank template or copy from the existing one. Design your template from Email Body, there are predefine Tag with {} for different fields. You can use those tags in your body to fetch data automatically. ex: […]
How to add business Source in eZee Absolute PMS system as well as in channel manager?
Business Source: The sales and marketing department would like to do a sales analysis of the source of the business. Such information and analysis would beBusiness Source: The sales and marketing department would like to do a sales analysis of the source of the business. Such information and analysis would be helpful to design a promotion campaign, marketing budget, or even helpful to determine what rate to offer to which travel agent. You can define your entire business source here and […]
How to create Packages in eZee Reservation for Booking engine ?
Video:- Minimum/Maximum Stay Package Video:- pay stay deal package Yes, We can create Package offers which your guest can prevail whileVideo:- Minimum/Maximum Stay Package Video:- pay stay deal package Yes, We can create Package offers which your guest can prevail while doing a booking. In eZee Rise system allow you to add different types of a package like as below : Login with eZee channel manager/Reservation and select Packages Menu from the available […]
How to create room type in eZee Centrix/Reservation?
Dear user, Please refer below steps to create a room type in eZee Centrix/Reservation Step 1: Login to eZee Centrix from this link: Dear user, Please refer below steps to create a room type in eZee Centrix/Reservation Step 1: Login to eZee Centrix from this link: https://live.ipms247.com/rcm Step 2: Go to “Old Extranet” from the footer Please refer below screenshot for reference: Step 3: Go to Master >> Manage Rooms >> Room Type […]
How to configure Amenities in eZee Centrix/Reservation?
Dear user, Please refer below details to configure Amenities in eZee Centrix/Reservation Step 1: Login to eZee Centrix from this link: Dear user, Please refer below details to configure Amenities in eZee Centrix/Reservation Step 1: Login to eZee Centrix from this link: https://live.ipms247.com/rcm Step 2: Go to “Old Extranet” from the footer Please refer below screenshot for reference: Step 3: Go to Master >> Manage Rooms >> Amenities […]
How to create Promotion for Booking engine? (eZee Reservation/eZee Centrix)
Note: that this promotion is applicable for the website Booking engine only, This will not be applicable to connected OTAs, currently, we only supportNote: that this promotion is applicable for the website Booking engine only, This will not be applicable to connected OTAs, currently, we only support promotion for Airbnb and Booking.com. Refer to the below video for how to create a promotion. You can follow the below steps to create Promotion in eZee Centrix (New Extranet). 1. […]
Can we change Header and Footer background color for Email Marketing & Scheduling’s templates in eZee Reservation?
Question: We have default template in Email Marketing & Scheduling, can we change the background color for Header and Footer? ReferQuestion: We have default template in Email Marketing & Scheduling, can we change the background color for Header and Footer? Refer below detailed steps for your reference. Answer: Yes, we can change the background color for Header and Footer, to change you can go to Old Extranet >> Marketing >> Email Marketing & […]
How to upload / change Room Images / Banner in eZee Reservation?
Refer to the below-attached videos for the banner image and room images respectively, From Old Extranet (How to go oldRefer to the below-attached videos for the banner image and room images respectively, From Old Extranet (How to go old extranet: https://tinyurl.com/yaw4j9tk) 1. Change / Upload Room Type Images: Go to Old Extranet >> Masters >> Manage Rooms >> Room Type Edit Room Type to change/Upload an image To delete existing one click on X and upload […]
Can we restrict today’s date to accept reservation from booking engine?
Yes, We can restrict today's date to accept a reservation from booking engine. In Channel manager, from Settings >> Booking page tab you can set. IfYes, We can restrict today’s date to accept a reservation from booking engine. In Channel manager, from Settings >> Booking page tab you can set. If you set 1 here, which means your booking will start from the next day. The system will not allow you to take the booking on the same day. Clarification: Prior to […]
How can I set the default stay for ‘x’ nights on my booking engine calendar?
This can be done from old extranet >> Settings >> Booking page >> Booking engine settings. If you have booking box like This can be done from old extranet >> Settings >> Booking page >> Booking engine settings. If you have booking box like (below screenshot) on your web booking page and you set 3 Number in cut off Days, which means 3 day’s stay will be by default on all stay.
How to create Derived Rate plan?
Refer to a below-attached video for the same. Derived:- It's dependent rate plan of Parents rate plans and Parent Rate Plan has to be Master toRefer to a below-attached video for the same. Derived:- It’s dependent rate plan of Parents rate plans and Parent Rate Plan has to be Master to manage rates for child rate plans. It follows the Master (Main) Rate Plan. It acts as the child Rate Plan. Rates have to be linear rates (Same difference for the […]
Types of Rate Plan- eZee Reservation & eZee Centrix
There are three types of Rate Plans in eZee Reservation & eZee Centrix 1) Independent:- It means the rate plans are managed independently. This willThere are three types of Rate Plans in eZee Reservation & eZee Centrix 1) Independent:- It means the rate plans are managed independently. This will update different rates for both Booking Engine & Channel Manager 2) Master:- It means the rate plans are managed as the major ones. This will share the same rates for both Booking Engine […]
what is the function of Affiliate?
Affiliate is used to do marketing, by Affiliate Widget you can generate a code on put that code on your Website or social media site. so any guest can click onAffiliate is used to do marketing, by Affiliate Widget you can generate a code on put that code on your Website or social media site. so any guest can click on that and it will redirect to your booking engine. To Generate widget you need to create code first. Path: Marketing >> Affiliate >> Affiliate […]
Getting error “Rate should be between : 0.00 and 0.00” while updating rates from channel manager / Rate Threshold error
Refer to the below attached video for the same, If you are getting an error Rate should be between 0.00 and 0.00 while updating any Rates for RateRefer to the below attached video for the same, If you are getting an error Rate should be between 0.00 and 0.00 while updating any Rates for Rate plan, please follow the below steps. Path: New Extranet >> Menue >> Rate Threshold Set your Minimum rate and Maximum Rate here, for every rate plan or […]
How to Redirect / Open to Old Extra-net from New Extra-net?
Refer to the below attached video for the same. To switch to old extranet from old extranet, click on Old Extranet button and it will redirect you toRefer to the below attached video for the same. To switch to old extranet from old extranet, click on Old Extranet button and it will redirect you to Old Extranet. Screenshot: Note: Click on old extranet still, you will redirect to New extranet or same page again, Clear your cookies and cache ones, and […]
Important #TripAdvisor steps with screenshot
Please follow the below steps and check the attachment for screenshot: Step 1 : Goto TripAdvisor >> Select My Business Step 2 : Goto Product >>Please follow the below steps and check the attachment for screenshot: Step 1 : Goto TripAdvisor >> Select My Business Step 2 : Goto Product >> Select Instant Booking Step 3 : Select Check Eligiblity Step 4 : Check whether the partner name is eZee technosys ? if yes then click on Correct Step 5 […]
How to schedule In-house email from Email Marketing & Scheduling?
Refer Attached Video for the same. In-House Select type as In-house and Subject line, You can blank template or copy from existing one DesignRefer Attached Video for the same. In-House Select type as In-house and Subject line, You can blank template or copy from existing one Design your template from Email Body, there are predefine Tag with {} for different fields. You can use those tag in your body to fetch data automatically. ex: if I will […]
How to schedule pre-arrival email from Email Marketing & Scheduling?
Please refer attach Video for the same Pre-Arrival Select type as pre-arrival and Subject line, You can blank template or copyPlease refer attach Video for the same Pre-Arrival Select type as pre-arrival and Subject line, You can blank template or copy from existing one Design your template from Email Body, there are predefine Tag with {} for different fields. You can use those tags in your body to fetch data automatically. ex: if I […]