What is Multi-Factor Authentication (MFA) and why is MFA Important?

Multi-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resourceMulti-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resource such as an application, online account, or a VPN. MFA is a core component of a strong identity and access management (IAM) policy. Rather than just asking for a username and […]

How to Reset Multi-Factor Authentication (MFA) for the User?

If the user is lost his QR code and wants a new one, he can reset it and generate a new QR code. To do so, please follow the steps below.eZee ReservationEZEEIf the user is lost his QR code and wants a new one, he can reset it and generate a new QR code. To do so, please follow the steps below.eZee Reservation EZEE RESERVATION: Path: eZee Reservation -> User Once you click, you can two options. 1. Reset and 2. Disable The same feature is […]

How to Enable Multi-Factor Authentication (MFA)?

To enable this feature, please follow the below steps. EZEE RESERVATION: Path: eZee Reservation -> Settings -> SecurityTo enable this feature, please follow the below steps. EZEE RESERVATION: Path: eZee Reservation -> Settings -> Security Settings Once it is enabled, the hotelier must activate it for the particular user. So, for the activation, follow the below steps shown in the screenshot. Path: eZee Reservation -> Users Once you click, the below screen will be visible […]

How to Disable Multi-Factor Authentication (MFA) Partially/Completely?

If the hotelier wants to disable 2FA for any user, he can do it using the below screen. EZEE RESERVATION: Path: eZee Reservation -> UserIf the hotelier wants to disable 2FA for any user, he can do it using the below screen. EZEE RESERVATION: Path: eZee Reservation -> User Module Once you click, you can two options. 1. Reset and 2. Disable The same feature is implemented on the two more screens. ABSOLUTE CONFIGURATION: Path: eA Configuration -> Users NEW […]

Is it Possible to apply Auto Stop sell from the channel manager based on time schedules?

Yes, now we can schedule auto stop sell on the OTA from the channel manager The new feature “Auto Stop sell '' enables the user to schedule the time-basedYes, now we can schedule auto stop sell on the OTA from the channel manager The new feature “Auto Stop sell ” enables the user to schedule the time-based stop sell. If the user wants to set the stop sell for some specific day of the week after a fixed number of hours then we […]

What is the difference between Google Free Booking Links, Google My Business, Google Hotel Ads?

With the launch of this new feature- Google FBL, many hoteliers find themselves wondering how does Google Hotel Search differ from Google HotelWith the launch of this new feature- Google FBL, many hoteliers find themselves wondering how does Google Hotel Search differ from Google Hotel Ads? and How do I get my hotel on Google?  Google has a number of different ways to be listed in search results. We’ll break down your options for how to get in Google search […]

Google Free Booking link

Google’s Free Booking Links: Free booking links appear on the hotel booking module alongside hotel ads when travelers look for rooms at a given hotel.Google’s Free Booking Links: Free booking links appear on the hotel booking module alongside hotel ads when travelers look for rooms at a given hotel. For hoteliers and hosts, this means you are now showing up on hotel search on Google. Here is the stepwise guideline. How do they work?   By launching Free Booking Links, Google […]

How to create user in eZee Reservation/eZee Centrix?

We can create a new user from the system generated Admin user or from the user who has a right to edit/add user. Refer Video to create/edit aWe can create a new user from the system generated Admin user or from the user who has a right to edit/add user. Refer Video to create/edit a user:  Refer the below-detailed steps. 1) Go to Username at the right top of the window. 2) Click on the User. 3) Click on a Button […]

How to update password in eZee Reservation/eZee Centrix?

Refer  to the below-attached video for the same,  We can reset a password for a user from the system generated Admin user or from the user who has aRefer  to the below-attached video for the same,  We can reset a password for a user from the system generated Admin user or from the user who has a right to change the password Refer to the below-detailed steps: 1) Go to Username at the right top of the window. 2) Click on the […]

How to change or Add Cancellation Policy or Hotel Policy on Booking engine?

Refer Video for how to add policies for Booking engine:  We can add or Edit the cancellation Policy or Hotel policy which is showing in the BookingRefer Video for how to add policies for Booking engine:  We can add or Edit the cancellation Policy or Hotel policy which is showing in the Booking Engine. Refer to the below-detailed information. 1) Login into the eZee Centrix and Go to Old Extranet. 2) Once we redirect to the OLD Extranet refer the […]

How to Upload/Remove a Hotel Images on Booking Engine?

Refer to the below-attached video for the same.  We can upload/Add or remove Hotel Images on the Booking Engine. Refer to the below-detailedRefer to the below-attached video for the same.  We can upload/Add or remove Hotel Images on the Booking Engine. Refer to the below-detailed steps. 1) Login into the new Centrix and go to Old Extranet. 2) Property Setup >> Images >> Upload Photo Upload: From upload photo, we can Add a new Images X: From a […]

How to create a rate plan in eZee Reservation?

Refer to the below-attached Video for the same,  Login into the eZee Centrix and go to the Old Extranet ( Refer to this screenshot ).To switch to oldRefer to the below-attached Video for the same,  Login into the eZee Centrix and go to the Old Extranet ( Refer to this screenshot ).To switch to old extranet from old extranet, click on Old Extranet button and it will redirect you to Old Extranet. Once we are on the OLD Extranet then we […]

How to upload / change Room Images / Banner?

Refer to the below attached videos for the banner image and room images respectively,   From Old Extranet (How to go oldRefer to the below attached videos for the banner image and room images respectively,   From Old Extranet (How to go old extranet: https://tinyurl.com/yaw4j9tk) 1. Change / Upload Room Type Images: Go to Old Extranet >> Masters >> Manage Rooms >> Room Type Edit Room Type to change/Upload an image To delete existing one click on […]

Can we select departure date with 3 nights default?

es, we can set the default departure date with 3-nights one you select an arrival date. That can be done from old extranet >> Settings >> Bookinges, we can set the default departure date with 3-nights one you select an arrival date. That can be done from old extranet >> Settings >> Booking page >> Booking engine settings. If you have a booking box-like (below screenshot) on your web booking page and you set 3 Number in cut off Days, which […]

Is it possible guest can cancel booking from booking engine?

Yes, Guest can cancel the booking which was made using a property website using a credential share on his email id. Follow below mention steps. Refer to aYes, Guest can cancel the booking which was made using a property website using a credential share on his email id. Follow below mention steps. Refer to a below-attached Video and steps the same.    ​1) Guests can log in using credentials from the booking engine. ​ 2) Once guest login he can select […]

How to use Email Marketing & Scheduling?

Refer to an attached Video for the same.  Email Marketing & Scheduling: To do marketing or schedule your email for pre-arrival, post-departure,Refer to an attached Video for the same.  Email Marketing & Scheduling: To do marketing or schedule your email for pre-arrival, post-departure, in-house or promotion, you can use email marketing and scheduling. First of all, you need to setup template for your email, there are some predefined templates available in the system already, you […]

How to schedule post-departure email from Email Marketing & Scheduling?

Refer to an attached Video for the same.  Post-Departure Select type as post-departure and Subject line, You can blank template or copy from theRefer to an attached Video for the same.  Post-Departure Select type as post-departure and Subject line, You can blank template or copy from the existing one. Design your template from Email Body, there are predefine Tag with {} for different fields. You can use those tags in your body to fetch data automatically. ex: […]

How to create Packages in eZee Reservation for Booking engine ?

Video:- Minimum/Maximum Stay Package  Video:- pay stay deal package  Yes, We can create Package offers which your guest can prevail whileVideo:- Minimum/Maximum Stay Package  Video:- pay stay deal package  Yes, We can create Package offers which your guest can prevail while doing a booking. In eZee Rise system allow you to add different types of a package like as below : Login with eZee channel manager/Reservation and select Packages Menu from the available […]

How to create Promotion for Booking engine? (eZee Reservation/eZee Centrix)

Note: that this promotion is applicable for the website Booking engine only, This will not be applicable to connected OTAs, currently, we only supportNote: that this promotion is applicable for the website Booking engine only, This will not be applicable to connected OTAs, currently, we only support promotion for Airbnb and Booking.com. Refer to the below video for how to create a promotion.  You can follow the below steps to create Promotion in eZee Centrix (New Extranet). 1. […]

Can we change Header and Footer background color for Email Marketing & Scheduling’s templates in eZee Reservation?

Question: We have default template in Email Marketing & Scheduling, can we change the background color for Header and Footer?    ReferQuestion: We have default template in Email Marketing & Scheduling, can we change the background color for Header and Footer?    Refer below detailed steps for your reference. Answer: Yes, we can change the background color for Header and Footer, to change you can go to Old Extranet >> Marketing >> Email Marketing & […]