How to upload / change Room Images / Banner?

From Old Extranet (How to go old extranet: https://tinyurl.com/yaw4j9tk) 1. Change / Upload Room Type Images: Go to Old Extranet >> Masters >>From Old Extranet (How to go old extranet: https://tinyurl.com/yaw4j9tk) 1. Change / Upload Room Type Images: Go to Old Extranet >> Masters >> Manage Rooms >> Room Type Edit Room Type to change/Upload an image To delete existing one click on X and upload new click on Upload Photo 2. Change / Upload Banner of Booking engine: To […]

Restrict the guest from booking today from booking engine

Yes, We can restrict today's date to accept a reservation from booking engine. In Channel manager, from Settings >> Booking page tab you can set. IfYes, We can restrict today’s date to accept a reservation from booking engine. In Channel manager, from Settings >> Booking page tab you can set. If you set 1 here, which means your booking will start from the next day. The system will not allow you to take the booking on the same day. Clarification: Prior to […]

How can I set the default stay for ‘x’ nights on my booking engine calendar?

  This can be done from old extranet >> Settings >> Booking page >> Booking engine settings. If you have booking box like  This can be done from old extranet >> Settings >> Booking page >> Booking engine settings. If you have booking box like (below screenshot) on your web booking page and you set 3 Number in cut off Days, which means 3 day’s stay will be by default on all stay.

How to create Derived Rate plan?

Derived:- It's dependent rate plan of Parents rate plans and Parent Rate Plan has to be Master to manage rates for child rate plans. It follows the MasterDerived:- It’s dependent rate plan of Parents rate plans and Parent Rate Plan has to be Master to manage rates for child rate plans. It follows the Master (Main) Rate Plan. It acts as the child Rate Plan. Rates have to be linear rates (Same difference for the Rates). With the help of this rate plan hotelier […]

Types of Rate Plan- eZee Reservation & eZee Centrix

There are three types of Rate Plans in eZee Reservation & eZee Centrix 1) Independent:-  It means the rate plans are managed independently. This willThere are three types of Rate Plans in eZee Reservation & eZee Centrix 1) Independent:-  It means the rate plans are managed independently. This will update different rates for both Booking Engine & Channel Manager 2) Master:- It means the rate plans are managed as the major ones. This will share the same rates for both Booking Engine […]

what is the function of Affiliate?

Affiliate is used to do marketing, by Affiliate Widget you can generate a code on put that code on your Website or social media site. so any guest can click onAffiliate is used to do marketing, by Affiliate Widget you can generate a code on put that code on your Website or social media site. so any guest can click on that and it will redirect to your booking engine. To Generate widget you need to create code first. Path: Marketing >> Affiliate >> Affiliate […]

Getting error “Rate should be between : 0.00 and 0.00” while updating rates from channel manager / Rate Threshold error

If you are getting an error Rate should be between 0.00 and 0.00 while updating any Rates for Rate plan, please follow below steps.   Path: NewIf you are getting an error Rate should be between 0.00 and 0.00 while updating any Rates for Rate plan, please follow below steps.   Path: New Extranet >> Menue >> Rate Threshold Set your Minimum rate and Maximum Rate here, for every rate plan or for rate plan which you are getting an error. What is […]

How to Redirect / Open to Old Extra-net from New Extra-net?

To switch to old extranet from old extranet, click on Old Extranet button and it will redirect you to Old Extranet. Screenshot: Note: Click on oldTo switch to old extranet from old extranet, click on Old Extranet button and it will redirect you to Old Extranet. Screenshot: Note: Click on old extranet still, you will redirect to New extranet or same page again, Clear your cookies and cache ones, and try again

Important #TripAdvisor steps with screenshot

Please follow the below steps and check the attachment for screenshot: Step 1 : Goto TripAdvisor >> Select My Business Step 2 : Goto ProductPlease follow the below steps and check the attachment for screenshot: Step 1 : Goto TripAdvisor >> Select My Business Step 2 : Goto Product >> Select Instant Booking Step 3 : Select Check Eligiblity Step 4 : Check whether the partner name is eZee technosys ? if yes then click on Correct Step 5 […]

How to schedule Promotions & Offers email from Email Marketing & Scheduling?

Promotions & Offers Select type as promotions & offers and Subject line, You can blank template or copy from existing one, you can also include yourPromotions & Offers Select type as promotions & offers and Subject line, You can blank template or copy from existing one, you can also include your promotion code link in email, you can copy the link in the body. Design your template from Email Body, there are predefine Tag with {} for different fields. You […]

How to schedule In-house email from Email Marketing & Scheduling?

In-House Select type as In-house and Subject line, You can blank template or copy from existing one Design your template from Email Body, there areIn-House Select type as In-house and Subject line, You can blank template or copy from existing one Design your template from Email Body, there are predefine Tag with {} for different fields. You can use those tag in your body to fetch data automatically. ex: if I will use {name}, it will take a guest […]

How to schedule pre-arrival email from Email Marketing & Scheduling?

Pre-Arrival Select type as pre-arrival and Subject line, You can blank template or copy from existing one Design your template from Email Body,Pre-Arrival Select type as pre-arrival and Subject line, You can blank template or copy from existing one Design your template from Email Body, there are predefine Tag with {} for different fields. You can use those tag in your body to fetch data automatically. ex: if I will use {name}, it will take a guest […]

During Fetch Mapping if it shows “Error : Opps ; Your entry could not be saved due to database connection error. Please try again later.”

During Fetching the mapping, if it shows "Error : Opps ; Your entry could not be saved due to database connection error. Please try again later.", there mightDuring Fetching the mapping, if it shows “Error : Opps ; Your entry could not be saved due to database connection error. Please try again later.”, there might be few reasons that channel is not connected propertly/ channel hotel code wrong/ No rateplan is created on OTA.

How to enable “Instant Booking” on Trip Advisor ?

Please note that there are option on Trip Advisor  “Instant Booking” compared to “TripConnect – Instant Booking” Instant Booking is the abilityPlease note that there are option on Trip Advisor  “Instant Booking” compared to “TripConnect – Instant Booking” Instant Booking is the ability for Travellers to book directly from Trip Advisor from a property’s review page. The source of the booking however can be from any of the hotel’s channel partners. Trip Connect – Instant Booking is the […]

Extra charges not applicable on more than two rooms on the billing page.

What if you have made "Apply always" extra charges but it is applied on the billing page? -If you see this issue for the booking engine, Please ask theWhat if you have made “Apply always” extra charges but it is applied on the billing page? -If you see this issue for the booking engine, Please ask the Technical Team to enable the setting “External facility” from the backend. Once extra charges setting is activated, then extra charges will be applied for more than two room […]

How to Add Tripadvisor Review on Email Template of Booking Engine?(Farhin 31-05-2017)

Q) How to Add Tripadvisor Review on Email tempalte of Booking Engine? A) Yes, we can add Tripadvisor Review link on the Email template (Email toQ) How to Add Tripadvisor Review on Email tempalte of Booking Engine? A) Yes, we can add Tripadvisor Review link on the Email template (Email to Guest/Booker requesting a Review)and take the Tripadvisor review link from the client or from the Tripadvisor Front. Please see the below Screenshots: Note: The Tripadvisor review cannot be seen on […]

How to specify selected rate plan toTravel Agent : Khemchand

This registration is for travel agent only...this is not common registration so it will not register category wise 1) Sign up as “Travel Agent Firat weThis registration is for travel agent only…this is not common registration so it will not register category wise 1) Sign up as “Travel Agent Firat we have opened the Property then Setting->Property->Booking page-> Visibility Setting. And enable the both option. Please refer the below screen shot. 2)Register the Travel Agent:-               […]

How to Add Close on Alert and Quick notes on Booking engine(Parth Bhakta 30-05-2017)

Q) How to Add Close on Alert and Quick notes on Booking engine? A) In order to Add Close on Alert and Quick Notes, go toQ) How to Add Close on Alert and Quick notes on Booking engine? A) In order to Add Close on Alert and Quick Notes, go to Settings–>Property–>Booking page–>Close on alert and Quick notes Enbale. Please refer the below screen shots; Quick Notes: Close on Alert : Reflect on Booking engine page Quick Notes: Close on Alert:

Steps for Tripadvisor Connectivity. Falguni (30/05/2017)

1) Login into Trip Connect panel -> Select "Your Business" 2) 3) 4) 5) Select connectivity partner as eZee Technosys Pvt. Ltd. & proceed1) Login into Trip Connect panel -> Select “Your Business” 2) 3) 4) 5) Select connectivity partner as eZee Technosys Pvt. Ltd. & proceed further. Tripadvisor will take more than 48 hours to fetch the data from the Booking Engine then the Client can view the Rates & Availability. To enable Trip connectivity, we have […]

How To remove Header and Footer from the Booking Engine Page(Farhin 30-05-2017)

Q) How To remove Header and Footer on Booking Engine Page? A) In order to remove the Header and Footer on The Booking Engine Page go toQ) How To remove Header and Footer on Booking Engine Page? A) In order to remove the Header and Footer on The Booking Engine Page go to Settings–>Property–>Booking page, and close all the below mentioned functions of header and Footer. ◘ Show Header ◘ Show Footer ◘ Show Review BlockShow Property Information Block ◘ Allow Guest […]