How to upload / change Room Images / Banner?

From Old Extranet (How to go old extranet: https://tinyurl.com/yaw4j9tk) 1. Change / Upload Room Type Images: Go to Old Extranet >> Masters >>From Old Extranet (How to go old extranet: https://tinyurl.com/yaw4j9tk) 1. Change / Upload Room Type Images: Go to Old Extranet >> Masters >> Manage Rooms >> Room Type Edit Room Type to change/Upload an image To delete existing one click on X and upload new click on Upload Photo 2. Change / Upload Banner of Booking engine: To […]

Can we select departure date with 3 nights default?

es, we can set the default departure date with 3-nights one you select an arrival date. That can be done from old extranet >> Settings >> Bookinges, we can set the default departure date with 3-nights one you select an arrival date. That can be done from old extranet >> Settings >> Booking page >> Booking engine settings. If you have a booking box-like (below screenshot) on your web booking page and you set 3 Number in cut off Days, which […]

Is it possible guest can cancel booking from booking engine?

Yes,  Guest can cancel the booking which was made using a property website using a credential share on his email id. Follow below mention steps. ​1)Yes,  Guest can cancel the booking which was made using a property website using a credential share on his email id. Follow below mention steps. ​1) Guests can log in using credentials from the booking engine. ​ 2) Once guest login he can select cancel reservation option available on his screen. ​

How to use Email Marketing & Scheduling?

Email Marketing & Scheduling: To do marketing or schedule your email for pre-arrival, post-departure, in-house or promotion, you can use email marketingEmail Marketing & Scheduling: To do marketing or schedule your email for pre-arrival, post-departure, in-house or promotion, you can use email marketing and scheduling. First of all, you need to setup template for your email, there are some predefined templates available in the system already, you can use those template for scheduling.   There are […]

How to schedule post-departure email from Email Marketing & Scheduling?

Post-Departure Select type as post-departure and Subject line, You can blank template or copy from the existing one.   Design your templatePost-Departure Select type as post-departure and Subject line, You can blank template or copy from the existing one.   Design your template from Email Body, there are predefine Tag with {} for different fields. You can use those tags in your body to fetch data automatically. ex: if I will use {name}, it will take […]

How to add business Source in eZee Absolute PSM system as well as in channel manager?

Business SOURCE: Sales and Marketing department would like to do sales analysis of the source of the business. Such information and analysis would beBusiness SOURCE: Sales and Marketing department would like to do sales analysis of the source of the business. Such information and analysis would be helpful to design a promotion campaign, marketing budget or even helpful to determine what rate to offer to which travel agent. You can define your entire business source here and associate […]

How to create Packages in eZee Reservation for Booking engine ?

Yes, We can create Package offers which your guest can prevail while doing a booking. In eZee Rise system allow you to add different types of a package like asYes, We can create Package offers which your guest can prevail while doing a booking. In eZee Rise system allow you to add different types of a package like as below : Login with eZee channel manager/Reservation and select Packages Menu from the available menu tab. Once you redirected to the Package screen you can […]

How to create Promotion for Booking engine? (eZee Reservation/eZee Centrix)

Note: that this promotion is applicable for website Booking engine only, This will not be applicable to connected OTAs, currently, we only support promotionNote: that this promotion is applicable for website Booking engine only, This will not be applicable to connected OTAs, currently, we only support promotion for Airbnb and Booking.com. You can follow the below steps to create Promotion in eZee Centrix (New Extranet). 1. Goto New Extranet >> Click on Promotions. 2. After redirected to the promotion […]

Can we change Header and Footer background color for Email Marketing & Scheduling’s templates in eZee Reservation?

Question: We have default template in Email Marketing & Scheduling, can we change the background color for Header and Footer? Answer: Yes, we canQuestion: We have default template in Email Marketing & Scheduling, can we change the background color for Header and Footer? Answer: Yes, we can change the background color for Header and Footer, to change you can go to Old Extranet >> Marketing >> Email Marketing & Scheduling >> Select Header / Footer to Edit Edit […]

How to upload / change Room Images / Banner in eZee Reservation?

From Old Extranet (How to go old extranet: https://tinyurl.com/yaw4j9tk) 1. Change / Upload Room Type Images: Go to Old Extranet >> Masters >>From Old Extranet (How to go old extranet: https://tinyurl.com/yaw4j9tk) 1. Change / Upload Room Type Images: Go to Old Extranet >> Masters >> Manage Rooms >> Room Type Edit Room Type to change/Upload an image To delete existing one click on X and upload new click on Upload Photo 2. Change / Upload Banner of Booking engine: To […]

Can we restrict today’s date to accept reservation from booking engine?

Yes, We can restrict today's date to accept a reservation from booking engine. In Channel manager, from Settings >> Booking page tab you can set. IfYes, We can restrict today’s date to accept a reservation from booking engine. In Channel manager, from Settings >> Booking page tab you can set. If you set 1 here, which means your booking will start from the next day. The system will not allow you to take the booking on the same day. Clarification: Prior to […]

How can I set the default stay for ‘x’ nights on my booking engine calendar?

  This can be done from old extranet >> Settings >> Booking page >> Booking engine settings. If you have booking box like  This can be done from old extranet >> Settings >> Booking page >> Booking engine settings. If you have booking box like (below screenshot) on your web booking page and you set 3 Number in cut off Days, which means 3 day’s stay will be by default on all stay.

How to create Derived Rate plan?

Derived:- It's dependent rate plan of Parents rate plans and Parent Rate Plan has to be Master to manage rates for child rate plans. It follows the MasterDerived:- It’s dependent rate plan of Parents rate plans and Parent Rate Plan has to be Master to manage rates for child rate plans. It follows the Master (Main) Rate Plan. It acts as the child Rate Plan. Rates have to be linear rates (Same difference for the Rates). With the help of this rate plan hotelier […]

Types of Rate Plan- eZee Reservation & eZee Centrix

There are three types of Rate Plans in eZee Reservation & eZee Centrix 1) Independent:-  It means the rate plans are managed independently. This willThere are three types of Rate Plans in eZee Reservation & eZee Centrix 1) Independent:-  It means the rate plans are managed independently. This will update different rates for both Booking Engine & Channel Manager 2) Master:- It means the rate plans are managed as the major ones. This will share the same rates for both Booking Engine […]

what is the function of Affiliate?

Affiliate is used to do marketing, by Affiliate Widget you can generate a code on put that code on your Website or social media site. so any guest can click onAffiliate is used to do marketing, by Affiliate Widget you can generate a code on put that code on your Website or social media site. so any guest can click on that and it will redirect to your booking engine. To Generate widget you need to create code first. Path: Marketing >> Affiliate >> Affiliate […]

Getting error “Rate should be between : 0.00 and 0.00” while updating rates from channel manager / Rate Threshold error

If you are getting an error Rate should be between 0.00 and 0.00 while updating any Rates for Rate plan, please follow below steps.   Path: NewIf you are getting an error Rate should be between 0.00 and 0.00 while updating any Rates for Rate plan, please follow below steps.   Path: New Extranet >> Menue >> Rate Threshold Set your Minimum rate and Maximum Rate here, for every rate plan or for rate plan which you are getting an error. What is […]

How to Redirect / Open to Old Extra-net from New Extra-net?

To switch to old extranet from old extranet, click on Old Extranet button and it will redirect you to Old Extranet. Screenshot: Note: Click on oldTo switch to old extranet from old extranet, click on Old Extranet button and it will redirect you to Old Extranet. Screenshot: Note: Click on old extranet still, you will redirect to New extranet or same page again, Clear your cookies and cache ones, and try again

Important #TripAdvisor steps with screenshot

Please follow the below steps and check the attachment for screenshot: Step 1 : Goto TripAdvisor >> Select My Business Step 2 : Goto ProductPlease follow the below steps and check the attachment for screenshot: Step 1 : Goto TripAdvisor >> Select My Business Step 2 : Goto Product >> Select Instant Booking Step 3 : Select Check Eligiblity Step 4 : Check whether the partner name is eZee technosys ? if yes then click on Correct Step 5 […]

How to schedule In-house email from Email Marketing & Scheduling?

In-House Select type as In-house and Subject line, You can blank template or copy from existing one Design your template from Email Body, there areIn-House Select type as In-house and Subject line, You can blank template or copy from existing one Design your template from Email Body, there are predefine Tag with {} for different fields. You can use those tag in your body to fetch data automatically. ex: if I will use {name}, it will take a guest […]

How to schedule pre-arrival email from Email Marketing & Scheduling?

Pre-Arrival Select type as pre-arrival and Subject line, You can blank template or copy from existing one Design your template from Email Body,Pre-Arrival Select type as pre-arrival and Subject line, You can blank template or copy from existing one Design your template from Email Body, there are predefine Tag with {} for different fields. You can use those tag in your body to fetch data automatically. ex: if I will use {name}, it will take a guest […]