How to settle a receipt in eZee Rapidserve application?

Screenshots 1: First you need to click on the order summary and see the running orders click on the order Screenshots 2: Receipt gets generated onlyScreenshots 1: First you need to click on the order summary and see the running orders click on the order Screenshots 2: Receipt gets generated only when the order is settled, click on quick pay option or settled button to generate the receipt for the orders Screenshots 3: Enter the amount in money tendered paid by […]

How to remove/delete or void an item in eZee Rapidserve?

Screenshots 1: First click on the order summary and click on any of the running orders, to see the items added in the orders. Screenshots 2: swipe onScreenshots 1: First click on the order summary and click on any of the running orders, to see the items added in the orders. Screenshots 2: swipe on the left side on the items to see the void option, so you can void the incorrect item from the order placed   Screenshots 3: Define the correct reason to […]

How to take an order in Dine-In in eZee Rapidserve application?

Step 1: Click on three lines(Navigation Button) in the top left  corner, and Click on dine-in to take an order. Step 2: Select and click on the tableStep 1: Click on three lines(Navigation Button) in the top left  corner, and Click on dine-in to take an order. Step 2: Select and click on the table to take an order. it will then redirect the user to add the waiter, guest name and pax information on the table. Step 3: Select the items and […]

How to log in to eZee Optimus from Rapidserve application?

Step 1: First you need to install rapidserve application from the app store or play store from your mobile phones, links are as follows, user your loginStep 1: First you need to install rapidserve application from the app store or play store from your mobile phones, links are as follows, user your login credentials or pin if pin login enabled for user and property. iOs:    https://apps.apple.com/us/app/rapidserve-ezee-optimus/id1458731389 Android Application: https://play.google.com/store/apps/details?id=com.ezeetechnosys.ezeeoptimus&hl=en_IN Step 2 : Second you need to select the terminal and outlet from […]

How to change rate plans from rapidserve application?

Screenshots 1: First you need to click on three lines in the corner, click on the change rate plans.   Screenshots 2: You can selectScreenshots 1: First you need to click on three lines in the corner, click on the change rate plans.   Screenshots 2: You can select different rates by selecting different rate plans by clicking on each of the order types as follows. so after selecting the rate plan for different order types, it will work as per […]

How to split the receipt/bill in eZee Rapidserve?

Screenshots 1: You can split the order when the order is running, click on order from the order summary as follows:   Screenshots 2: ByScreenshots 1: You can split the order when the order is running, click on order from the order summary as follows:   Screenshots 2: By clicking on Basket icon you may open the options and click on split order option refer from the screenshots below, for take away you can split by category or equally. Screenshots 3: Click […]

How to transfer order from one table to another from rapidserve application?

Screenshot 1: By clicking on three lines in the corner click on dine-in orders, It will show all the tables which are configured for theScreenshot 1: By clicking on three lines in the corner click on dine-in orders, It will show all the tables which are configured for the property. Screenshot 2: Once you click on dine-in it will show all the tables and floor configured for the property, order running table shows time and pax and which or not occupied won’t […]

How to apply discount from rapidserve app?

There are two types of discount one is order level discount and the second one is an item-level discount, this can be applied by following theThere are two types of discount one is order level discount and the second one is an item-level discount, this can be applied by following the below-mentioned steps in the Rapidserve app. Screenshots 1: You can add the same while taking any order or if the order is running follow the below screenshots for the same. […]

How to add preparation remark on items from rapidserve application?

Screenshots 1:  Slide on the item on the right-hand side, then click on three lines as follows:   Screenshot 2: Select the option Prep.Screenshots 1:  Slide on the item on the right-hand side, then click on three lines as follows:   Screenshot 2: Select the option Prep. Remark.   Screenshot 3:  Add the remarks. Ex: Hot & Spicy, Extra Cheese, etc.  and save after adding the remarks. Remarks will then reflect on KOT.   Do visit on live chat […]

How to take an order and settle in rapidserve mobile application?

In mobile application Rapidserve, we can take orders by following the below steps.0 Login with eZee Optimus mobile app Rapidserve, select the outlet &In mobile application Rapidserve, we can take orders by following the below steps.0 Login with eZee Optimus mobile app Rapidserve, select the outlet & terminal and select order type like Dine In / Take away / Room service  Screenshot 1: Click on the navigation button on the top left corner, then select the order type like […]