How to add open item and get open item report in eZee Optimus?

What is Open Item? An Open Item is an empty product listing that allows the server to enter a custom name and price for the item which is not present in theWhat is Open Item? An Open Item is an empty product listing that allows the server to enter a custom name and price for the item which is not present in the list of menu items or special orders. Location: eZee Optimus >> Go to Back >> Outlet >> Item >> Add Menu item How to Access: […]

How to create reason for void in the eZee Optimus?

To void any operation, it's must to mention the reason why a specific operation is void. Such reasons have to be mentioned in  eZee OptimusTo void any operation, it’s must to mention the reason why a specific operation is void. Such reasons have to be mentioned in  eZee Optimus back-end. Location: Switch to back >> Master >> Reason. Refer to the below screen-shot You can mention the reason and then can select a type for which do you want […]

How to enable the No charge module and how to take no charge order in eZee Optimus?

What is No Charge Account? This account is basically used for the employees of the restaurant or the guest for which you do not wish to charge. You can useWhat is No Charge Account? This account is basically used for the employees of the restaurant or the guest for which you do not wish to charge. You can use this order as complimentary for person like Restaurant Staff, Manager, Owner of the Restaurant How to Access: Please find the below steps to manage No charge […]

Which priviledges require to authorized PO?

In Purchase Order user can provide privileges to approve or reject Purchase Order. 1) Switch to Back 2) edit outlet in which you want to provide approvalIn Purchase Order user can provide privileges to approve or reject Purchase Order. 1) Switch to Back 2) edit outlet in which you want to provide approval purchase order privilege from Other Settings. Refer above screenshot. 3) Once it’s done provide user-level privileges to whom you want to allow approval purchase order privileges. 4) Once […]

Does delivery receipt print business source name like Zomato or Swiggy in eZee Optimus?

Yes, in the Delivery receipt we can configure business source name to be print on delivery receipt. Follow below mention steps to configure business sourceYes, in the Delivery receipt we can configure business source name to be print on delivery receipt. Follow below mention steps to configure business source name print on delivery receipt. 1) Switch to eZee Optimus back. 2) Add Business Source name from master tab. 3) Check Business Source name “Show” in order type settings from […]

Do we have Physical Stock Taking Report in eZee Optimus?

Yes we have, This report provides data for taking physical stock by item category or storage area. It helps a storekeeper to take a print out or export allYes we have, This report provides data for taking physical stock by item category or storage area. It helps a storekeeper to take a print out or export all information which is needed for stock counting. A report has an option to include Book Stock field. To get the report go to:  Front Office -> […]

How to perform Day Close operation in eZee Optimus?

What is Day Close?Restaurant operations need to settle up at the end of day (or shift). This means making sure all reported revenue reports for the day matchWhat is Day Close?Restaurant operations need to settle up at the end of day (or shift). This means making sure all reported revenue reports for the day match payments, credit, refunds, cash, etc and floating cash sums. Variances have to be noted. Settlement accounting or reports need to be generated and saved for historical review. […]

How can user approve or reject Purchase Order from eZee Optimus Front?

As per provided privileges from eZee Optimus back base on Outlet and User level system allow to approve or reject purchase Order. 1) Add purchase order fromAs per provided privileges from eZee Optimus back base on Outlet and User level system allow to approve or reject purchase Order. 1) Add purchase order from the Purchase Order tab from the inventory section. 2) Select that purchase order and approve or Reject it from the right bottom. 3) You can see the Purchase […]

How to set preparation remark(special instruction) for an item in eZee Optimus?

Managing guest preferences can be hectic sometimes, but with eZee Optimus it becomes very easy for the server to record the special remarks asked by the guestManaging guest preferences can be hectic sometimes, but with eZee Optimus it becomes very easy for the server to record the special remarks asked by the guest to prepare an item. Display Preparation remark on KOT(Kitchen Order Ticket): Add preparation remark tag on KOT so that the remarks mentioned by the server can print on […]

System show warning message “You do not have access to view this page” even though provide room service privileges.

To post charges from eZee Optimus to eZee Absolute PMS system room service privileges is required and then also system showing warning error message "You doTo post charges from eZee Optimus to eZee Absolute PMS system room service privileges is required and then also system showing warning error message “You do not have access to view this page” it means require to provide Take away privileges as well refer below screenshot. For this switch to Back and edit user privileges […]

My New user not able to take order in Ezee Optimus?

To take order user require privileges and that is provided by an admin user or the user who have Administrator privileges by following below mention steps. 1)To take order user require privileges and that is provided by an admin user or the user who have Administrator privileges by following below mention steps. 1) Switch to back. 2) click on user edit button available at Settings >> Users >> Edit User and check on Front operations to users and click on Edit […]

How to configure Combo in eZee Optimus POS system?

In eZee Optimus combo item sell is possible by following below mention steps. For example, I want to sell Burger & French Fry as a combo item with Rate 110In eZee Optimus combo item sell is possible by following below mention steps. For example, I want to sell Burger & French Fry as a combo item with Rate 110 and the individual item sell as Burger with 80 and French Fry with 40 1) Add menu item which you want to sell as combo […]

How to create waiter/driver in eZee Optimus?

To create waiter/driver please refer below steps Step-1: Switch to Back(Path: Click on the user name >> Switch to Back) Step-2: Go to Menu configurationTo create waiter/driver please refer below steps Step-1: Switch to Back(Path: Click on the user name >> Switch to Back) Step-2: Go to Menu configuration >> Waiter >> Add WaiterClick on the Add button (+) fill-up the waiter/driver details and select a particular role suitable for them. Privilege required to perform this Operation: 1) Switch […]

How to change / reset password in eZee Optimus?

Reset Password: If you are lost admin password, you need to send an email to cm@ezeetechnosys.com  and retrieve password in reply. User Password:Reset Password: If you are lost admin password, you need to send an email to cm@ezeetechnosys.com  and retrieve password in reply. User Password: Login with your administrator to reset the user password. You can change or reset password by following steps: Step 1: Login to eZee Optimus and click on user name Step 2: Enter old password […]

How to add tax and tax group in eZee Optimus?

Tax:- We need to create Tax names first from below path Master > Tax.  Tax Group:- In Tax group you need to create a Tax group according theTax:- We need to create Tax names first from below path Master > Tax.  Tax Group:- In Tax group you need to create a Tax group according the items category. For example- We can create a Two Tax group called Food tax and Beverages Tax. And then you can add Tax Do visit on live chat support […]

How to add Receipt & KOT Template in eZee Optimus?

We do have customized receipt and KOT templates available in optimus, through which we can change text size, width, style etc.   we can add newWe do have customized receipt and KOT templates available in optimus, through which we can change text size, width, style etc.   we can add new columns. Do visit on live chat support if you have any further queries for the eZee Optimus.eZee Optimus Live chat Support Related Points:- How to set up digital receipt in […]

What is Menu Management in eZee Optimus?

Menu Management: -  Menu Management is for creating the whole menu which you are having in your restaurant. After creating a new Menu item it is necessaryMenu Management: –  Menu Management is for creating the whole menu which you are having in your restaurant. After creating a new Menu item it is necessary to do the menu management in last. In menu management, We have to link all Menu items with Menu groups and Subgroups.  Under Menu management, the Menu items […]