How to send reports on email automatically on day close/night audit from eZee Optimus?

Location:eZee Optimus  >> Switch to Back >> Master >> Outlet Operation >> Edit >> Day Close Settings Pre-requisite:eZeeLocation:eZee Optimus  >> Switch to Back >> Master >> Outlet Operation >> Edit >> Day Close Settings Pre-requisite:eZee Optimus  >> Switch to Back >> Settings >> Email/SMS Providers How to access:Please refer below screenshots for configuration Step 1:  Activate day Close process Step 2: Active report on day close from each outletStep 3: Configure the Email […]

How to remove/delete or void an item in eO Rapidserve?

 Step 1: First click on the order summary and click on any of the running orders, to see the items added in the orders. Step 2: swipe on the left side on Step 1: First click on the order summary and click on any of the running orders, to see the items added in the orders. Step 2: swipe on the left side on the items to see the void option, so you can void the incorrect item from the order placed   Step 3: Define the correct reason […]

How to take an order in Dine-In in eO Rapidserve?

Step 1: Click on three lines(Navigation Button) in the top left corner, and Click on dine-in to take an order. Step 2: Select and click on the table to takeStep 1: Click on three lines(Navigation Button) in the top left corner, and Click on dine-in to take an order. Step 2: Select and click on the table to take an order. it will then redirect the user to add the waiter, guest name and pax information on the table. Step 3: Select the items and […]

How to add/edit payment or settlement mode in eZee Optimus?

Payment Modes: A POS transaction is the instance where a transaction is finalized or the instance where a customer tenders payment in exchange for goods andPayment Modes: A POS transaction is the instance where a transaction is finalized or the instance where a customer tenders payment in exchange for goods and services. Any form of payment can be used such as cash, debit cards, credit cards, mobile payments, Video:-  Location: eZee Optimus >> Switch to Back >> Master >> Payment […]

How to login in eO Rapidserve?

 Step 1: First you need to install rapidserve application from the app store or play store from your mobile phones, links are as follows, user your login Step 1: First you need to install rapidserve application from the app store or play store from your mobile phones, links are as follows, user your login credentials or pin if pin login enabled for user and property. iOs:    https://apps.apple.com/us/app/rapidserve-ezee-optimus/id1458731389 Android Application: https://play.google.com/store/apps/details?id=com.ezeetechnosys.ezeeoptimus&hl=en_IN Step 2: Second you need to select the terminal and outlet from […]

How to change rate plans from rapidserve application?

Step 1: First you need to click on three lines in the corner, click on the change rate plans.   Step 2: You can select different rates byStep 1: First you need to click on three lines in the corner, click on the change rate plans.   Step 2: You can select different rates by selecting different rate plans by clicking on each of the order types as follows. so after selecting the rate plan for different order types, it will work as per […]

How to split the receipt/bill in eO Rapidserve?

 Step 1: You can split the order when the order is running, click on order from the order summary as follows:   Step 2: By clicking on Step 1: You can split the order when the order is running, click on order from the order summary as follows:   Step 2: By clicking on Basket icon you may open the options and click on split order option refer from the screenshots below, for take away you can split by category or equally. Step […]

How to add menu item image(standard resolution) and view image layout in eZee Optimus?

Video:- Pre-requisite:eZee Optimus >> Switch to Back >> Menu >> Item User Privilege:Go to Back >> Settings >> User RoleVideo:- Pre-requisite:eZee Optimus >> Switch to Back >> Menu >> Item User Privilege:Go to Back >> Settings >> User Role >> Edit User >> Privilege >> ItemsNote: Standard Image Resolution : 800*600 pixels (Max to 2MB) How to Access:Please follow the below steps for add images for Menu items Step1: eZee Optimus >> Switch to […]

How to change the quantity of an item after the order is placed in eZee Optimus?

Many times a situation arises in the restaurant that after placing the order, the guest requests to change the quantity of an item. Refer to the below detailsMany times a situation arises in the restaurant that after placing the order, the guest requests to change the quantity of an item. Refer to the below details on how the quantity of the item can be changed after the order is placed. Step 1:Go to Order Summary >> Running Order >> Select the Order […]

How to Web login with password and PIN / usercode in eZee Optimus?

Optimus Web Login (Google Chrome, Mozilla Firefox, Edge, etc) Location:  Link for loginOptimus Web Login (Google Chrome, Mozilla Firefox, Edge, etc) Location:  Link for login >> https://app.ipos247.com/app/cloudPOS/#!/login/ Prerequisite: eZee Optimus >> Switch to Back>> Settings >> User How to add an user in eZee Optimus? Video:  How to access: Follow the below steps to login: Step 1: Enter the log in credentials user name and password Step 2: Active 4 Digit user […]

How to inactive or delete a menu item in eZee Optimus?

Follow the below process to deactivate a menu item. An Item can not be deleted if it has been used in any transaction. The only option is to make those itemsFollow the below process to deactivate a menu item. An Item can not be deleted if it has been used in any transaction. The only option is to make those items deactivate. Video:-  Screenshot 1: Find out item link Which will gives you the insight of where the item is mapped with and it […]

How to apply Bulk Item / Category Discount in eZee Optimus?

What is Bulk Item / Category Discount? Bulk item discount is used to give discount on all the items. The discount can be applied in 2 ways. 1. Percentage . 2.What is Bulk Item / Category Discount? Bulk item discount is used to give discount on all the items. The discount can be applied in 2 ways. 1. Percentage . 2. Amount. Output: View Lay out Video:- Create Discount types. Location: eZee Optimus >> Switch to Back >> Master >> Discount User Privilege: eZee Optimus >> […]

How to apply Order Discount(Bill Discount) in eZee Optimus?

What is Order Discount?Order discount is used to give discount on the total bill value. Order discount can be given in 2 ways.1. Percentage2.What is Order Discount?Order discount is used to give discount on the total bill value. Order discount can be given in 2 ways.1. Percentage2. Amount Video:- Steps: View Lay out (Web). This is how discount will appear on the order screen              Optimus 2.0 Desktop Application. Video:- Steps: View Lay out (Optimus […]

How to apply item discount on a specific item in eZee Optimus?

What is Item Discount?Item discount is used to give discount on ordered items or on specific items in an order. Discount can be given in 2 ways. 1.What is Item Discount?Item discount is used to give discount on ordered items or on specific items in an order. Discount can be given in 2 ways. 1. Percentage.2. Amount.   Video:- Steps : Process to create item discount. Step 1: Add the discount name, select Apply on Item and type – % or Amount Discount […]

How to create customize menu items with add-ons or extra choices in eZee Optimus?

What is Modifier Item? For example, if you're selling a sandwich, you may want to give customers the option to customize sandwich toppings. These options areWhat is Modifier Item? For example, if you’re selling a sandwich, you may want to give customers the option to customize sandwich toppings. These options are called Modifiers. Modifiers allow you to customize orders and provide options for your customers with just a click of a button in eZee Optimus. Category: Tikka Menu Item: Crocodile […]

How to transfer order from one table to another in eO Rapidserve?

Step 1: By clicking on three lines in the corner click on dine-in orders, It will show all the tables which are configured for the property. Step 2: OnceStep 1: By clicking on three lines in the corner click on dine-in orders, It will show all the tables which are configured for the property. Step 2: Once you click on dine-in it will show all the tables and floor configured for the property, order running table shows time and pax and which or not occupied won’t […]

How to apply Bulk Item / Category Discount in eO Rapidserve?

 There are two types of discount one is order level discount and the second one is an item-level discount, this can be applied by following the There are two types of discount one is order level discount and the second one is an item-level discount, this can be applied by following the below-mentioned steps in the Rapidserve app. Step 1: You can add the same while taking any order or if the order is running follow the below screenshots for the […]

How to set preparation remark for an item in eO Rapidserve?

 Step 1:  Slide on the item on the right-hand side, then click on three lines as follows:   Step 2: Select the option Prep. Remark.   Step 3:  Add Step 1:  Slide on the item on the right-hand side, then click on three lines as follows:   Step 2: Select the option Prep. Remark.   Step 3:  Add the remarks. Ex: Hot & Spicy, Extra Cheese, etc.  and save after adding the remarks. Remarks will then reflect on KOT.   Do visit on live […]

How to take an order and settle in eO Rapidserve?

 In mobile application Rapidserve, we can take orders by following the below steps.0 Login with eZee Optimus mobile app Rapidserve, select the outlet & In mobile application Rapidserve, we can take orders by following the below steps.0 Login with eZee Optimus mobile app Rapidserve, select the outlet & terminal and select order type like Dine In / Take away / Room service  Step 1: Click on the navigation button on the top left corner, then select the order type […]

How to add extra charge/ auto extra charge/ delivery charge on order in eZee Optimus?

What is the extra charge? Some additional charges on the order via amount or percentage. It can be applied automatically or manually Example: DeliveryWhat is the extra charge? Some additional charges on the order via amount or percentage. It can be applied automatically or manually Example: Delivery charges, bottle charges, packaging charges.  Location: eZee Optimus >> Switch to Back >> Master >> Extra charge Step 1:  Add/edit Extra Charge Step 2: Add extra charge Step 4: You can set […]