How to add a table and sort the table in eZee Optimus?

Table: A dining table is a place where families can bond and have their meals together. Steps to add table: Switch to eZee OptimusTable: A dining table is a place where families can bond and have their meals together. Steps to add table: Switch to eZee Optimus Backend. 2. Open Table management, Select the outlet for you want to add table, 3. Define the floor in which you want to add table. 4. Add the table, Define name of table, […]

How to create and edit PO, GRN voucher templates in eZee Optimus?

We can add the voucher template from Back end and edit it based on the requirement. Steps: Switch to back 2. Add voucher templates, Select theWe can add the voucher template from Back end and edit it based on the requirement. Steps: Switch to back 2. Add voucher templates, Select the type for you want to add voucher template. Give a name to it. All the voucher templates can be added from here. i.e. Purchase order, Goods receipt note, Indent […]

What is the Course and how to use it in eZee Optimus?

Course: A course is a specific set of items that are served together during a meal. For exam Starter, Main Course, Dessert, etc. Based onCourse: A course is a specific set of items that are served together during a meal. For exam Starter, Main Course, Dessert, etc. Based on the item it will serve, For example, First will be a starter, Then Main Course and lastly, it would be Dessert. It will be same way printed on KOT. Steps: Switch to back […]

How to create a tax and Tax group and Assign on Menu items as well as the Store items?

Steps: Switch to back in eZee Optimus 2. Open Master>>Add tax name 3. Now add tax group, Tax group is group of multiple tax which weSteps: Switch to back in eZee Optimus 2. Open Master>>Add tax name 3. Now add tax group, Tax group is group of multiple tax which we can apply to menu item and Inventory item. here we are taking only tax in Tax Group. Define the name of the tax group and add tax to it. […]

How to set up digital receipt in eZee Optimus?

Configuration:Setup the Email/SMS Templates. Below is the configuration of the email template. Click on the edit terminal >> add a deviceConfiguration:Setup the Email/SMS Templates. Below is the configuration of the email template. Click on the edit terminal >> add a device >> Select the connection type of your need. i.e. Send via EMAIL or Send via SMS. Select suitable receipt templates for each of the order types. Usage: Once the order is settled. The guest […]

Is it possible to print Kot/Bills from MAC in eZee Optimus?

Yes, It is possible to print Kot/Bills From MAC. To Setup the KOT/Bills printing from MAC, We need to install EOP services in MAC. Steps: Check ifYes, It is possible to print Kot/Bills From MAC. To Setup the KOT/Bills printing from MAC, We need to install EOP services in MAC. Steps: Check if Java is installed on the Mac Machine. Open Terminal from Spotlight Search. Type java -version If it throws an error then download the JDK from the following URL. […]

How to do the Stock Transfer in eZee Optimus?

The stock transfer is an act of moving goods from one Store department to another Store department. Steps: Select the Store from you want to transferThe stock transfer is an act of moving goods from one Store department to another Store department. Steps: Select the Store from you want to transfer the inventory to other Store and select Stock transfer as below screen shot 2. Select the date and Store you want to transfer inventory 3. Select the items 4. […]

How to add the physical stock in eZee Optimus?

Physical stock: Physical Stock is used for recording the actual stock which is verified or counted, By adding physical stock we can get to know thePhysical stock: Physical Stock is used for recording the actual stock which is verified or counted, By adding physical stock we can get to know the discrepancy between actual stock and computer stock. We can also enter Opening stock with adding physical stocks. Steps: Open the Store and click on physical stock in which you […]

How to change rate plan while taking order?

You can setup the multiple Rates with One order type and can be change the rate type from the order taking window. 1 Click On Dollar Sign ($) And you willYou can setup the multiple Rates with One order type and can be change the rate type from the order taking window. 1 Click On Dollar Sign ($) And you will get the Option of Change Rate Plane. 2 Select the Rate Plan you want. 3 You can also make this active for your whole […]

How to create a Purchase order (PO) and Goods Receipt Note (GRN) in eZee Optimus?

Purchase order (PO): A purchase order (PO) is a commercial document and first official offer issued by a buyer to a seller indicating types, quantities, andPurchase order (PO): A purchase order (PO) is a commercial document and first official offer issued by a buyer to a seller indicating types, quantities, and agreed prices for products or services. Goods Receipt Note (GRN): The goods receipt note is an internal document produced after inspecting delivery for proof of order receipt. Generally produced by stores […]

What to do if the printer is not printing?

Steps to check: Step-1: Check that you have selected the correct terminal while login Step-2: Check that pop-ups and redirects isSteps to check: Step-1: Check that you have selected the correct terminal while login Step-2: Check that pop-ups and redirects is “Allow” Step-3: Clear cache and cookies once and try again Step-4: Check that EOP Service is working in-tray Step-5: Check that the printer is not paused If the printer is paused then unpause it […]

Printers Setup in Desktop Application (Using Native Printing)

Native printing: You can set up local printer connection with desktop application without connecting to cloud. Please note that this setup will work in onlyNative printing: You can set up local printer connection with desktop application without connecting to cloud. Please note that this setup will work in only Desktop Application. Make sure Printer is locally installed in computer. Setup Process: Step 1: Login with credentials and switch to back. 2. Click on Setting and edit the terminal you […]

How to install the eZee Optimus desktop application?

Desktop application can be downloaded and install on Pc/Tablet. Please follow below steps to download and install the app. Switch to back 2. ClickDesktop application can be downloaded and install on Pc/Tablet. Please follow below steps to download and install the app. Switch to back 2. Click on windows/Android/ apple icon to download the app on particular device. Check the download folder and open the downloaded file. Once you run the file, it will start installing, once it […]

How to add an intermediate item and what is manufacturing item?

What is Intermediate Item?An intermediate item is made with other 2-3  store items. It is made in-store itself by using different inventoryWhat is Intermediate Item?An intermediate item is made with other 2-3  store items. It is made in-store itself by using different inventory ( raw materials ) from the Store. Example: Added item “Mayonnaise Sauce” which is made with Egg,  Black Salt, Mustard oil, and Sugar Brown. So here we can call it an intermediate item. You can add […]

How to add Customer Display System (CDS) App in eZee Optimus?

What is Customer Display System (CDS) App? Customer Display Setup File for Windows OS:What is Customer Display System (CDS) App? Customer Display Setup File for Windows OS: https://autoupdate-optimus2-0.s3.amazonaws.com/cds-autoupdate/win32/Customer_Display_for_eZee_Optimus_Restaurant_POS_Setup.exe Customer display can also be setup in an Android tablet. Customer display application is available in the google play store. Here is the link: https://play.google.com/store/apps/details?id=com.ezeeoptimus.cds&hl=en_IN&gl=US The Home Screen (welcome screen) is the main screen of the CDS App in which […]

How to add Bluetooth Printer in eZee Optimus (Rapid Server App)?

What is Bluetooth Printer? We can print receipts and orders using a Bluetooth printer connected to our smartphone or tablet and can print Receipts/KOT fromWhat is Bluetooth Printer? We can print receipts and orders using a Bluetooth printer connected to our smartphone or tablet and can print Receipts/KOT from RapidServe application. Note: 1. Bluetooth printing will work in Rapid Serve App only 2. This will not work in the web version 3. Currently, Bluetooth printer supported on Android devices only […]

How to configure POS to PMS integration in eZee Optimus?

What is POS to PMS Integration?POS to PMS is used to post room charge from eZee Optimus (POS) to eZee Absolute (PMS) Location:eZee Optimus >> Switch toWhat is POS to PMS Integration?POS to PMS is used to post room charge from eZee Optimus (POS) to eZee Absolute (PMS) Location:eZee Optimus >> Switch to back >> Settings >> 3 bullet points >> Option >> Integration How to Access:Please follow the below steps to do integration. Note:Room Posting option will be disabled from […]

How to set outlet or receipt LOGO in eZee Optimus?

Location:Back Office >Setting> Printing Template > Configuration Prerequisite:1. Need logo with 256*105 resolutionNote: The image resolution must beLocation:Back Office >Setting> Printing Template > Configuration Prerequisite:1. Need logo with 256*105 resolutionNote: The image resolution must be as less as fits in the receipt paper. If needed, resize the image as suitable to prevent the image cut down on the receipt.2. Logo file format must be logo.png Step 1: Copy the image and paste it in the […]

How to reset KOT prefix / number and set on KOT printing in eZee Optimus?

Location: eZee Optimus >> Outlet >> Numbering How to Access: Follow below steps to set prefix or reset KOT numbering Step 1: You can set KOT /Location: eZee Optimus >> Outlet >> Numbering How to Access: Follow below steps to set prefix or reset KOT numbering Step 1: You can set KOT / Order numbering here Step 2: Set KOT / order no Tag on printing template Step 3: KOT will display prefix and numbering

How to login with password and PIN / Usercode in eZee Optimus (Desktop App/Optimus 2.0)?

Location:  Web login link >> https://app.ipos247.com/app/cloudPOS/#!/login/You can download desktop version by login in web version, Software willLocation:  Web login link >> https://app.ipos247.com/app/cloudPOS/#!/login/You can download desktop version by login in web version, Software will start download and install it Note:1. This is not offline App, Internet must required for Login and order sync.2. After login, if there is no internet then we can punch orders in offline mode, orders will sync as internet turn on.3. When you […]