How to settle City ledger Payments ( Account Receivable) in eZee Optimus?

City ledger/Credit account enables authorized person to send the bill to account receivables where charges are accumulated and The property then periodicallyCity ledger/Credit account enables authorized person to send the bill to account receivables where charges are accumulated and The property then periodically invoices the person or organization responsible for payment of the AR account. Settle the payment in Credit account 2. All the charges you post in Credit Account, Here we have posted in eZee […]

I have added a menu item, but it’s not showing on the ordering screen?

There are two steps to add menu item to show on Ordering screen. Add Menu itemMenu management Adding Menu item : Switch to back >>There are two steps to add menu item to show on Ordering screen. Add Menu item Menu management Adding Menu item : Switch to back >> Menu>> Item Define Menu group and Menu Sub group 2. Go to Menu management, Link menu item with Menu group and Menu Subgroup. Menu Management>> Setting icon>> Add Menu […]

Which report would show the Business source-wise sales and commission?

We can check the sales commission details report and select the business source. Do visit on live chat support if you have any further queries for theWe can check the sales commission details report and select the business source. Do visit on live chat support if you have any further queries for the eZee Optimus.eZee Optimus Live chat Support Related Topic:- How to take the order for business source in eZee Optimus

How to take the order for business source in eZee Optimus?

Business Source: There are tie up with Business source which gives business to restaurant on commission bases. Define Business source in eZeeBusiness Source: There are tie up with Business source which gives business to restaurant on commission bases. Define Business source in eZee Optimus. Create Commission plan 2. Define business source 3. Map the Business source with Outlet. 4. Enable the business source in Order types. Here we have activated for Dine in, We can activate […]

User is not able to give discount in eZee Optimus?

Discount is privilege based operation in Point of sale, Every user have not access to apply the discount. User will not be able to apply discount on twoDiscount is privilege based operation in Point of sale, Every user have not access to apply the discount. User will not be able to apply discount on two conditions. Discount is not active in User id Discount privilege is not given to user If discount is not enable in user id, it will throw below […]

Please share the eZee Optimus front-end manual.

Here is the link below to download Manual. Link: https://ezeetechnosys.com/resources/eZeeOptimus_Front_Manual.pdf Do visit on live chat support if youHere is the link below to download Manual. Link: https://ezeetechnosys.com/resources/eZeeOptimus_Front_Manual.pdf Do visit on live chat support if you have any further queries for the eZee Optimus.eZee Optimus Live chat Support Related Topic:- How to login with password and PIN / Usercode in eZee Optimus?

How to take seat-wise order and split it?

Assume 3 guests are sitting on 1 table and having their food together. They want separate bills for those items only which they have consumed. In such a case,Assume 3 guests are sitting on 1 table and having their food together. They want separate bills for those items only which they have consumed. In such a case, the server can take the order seat wise and later on split the bills by seat numbers. Activate Seat Wise Order:  Active seat no. from ezee […]

How to enable Pin login in eZee Optimus?

The PIN is a four-digit numeric password that's easy to remember and type, especially on touch screens. Enable Pin login. Switch to back >>The PIN is a four-digit numeric password that’s easy to remember and type, especially on touch screens. Enable Pin login. Switch to back >> Settings>> General Setting>> Enable pin login 2. Define four digit Numeric pin code in User. 3. Login first time with login credentials and log off. You will get as below login screen. Do […]

How to hold/Fire the Item Course Wise in eZee Optimus?

In dining, a course is a specific set of food items that are served together during a meal. When we take dine in order, we can add order forIn dining, a course is a specific set of food items that are served together during a meal. When we take dine in order, we can add order for specific set of course items. Based on guest requirement we can send specific course to the kitchen and rest of course will be hold. You can fire anytime […]

Which reports will show the session-wise sales?

We can check Sales details reports to check session wise sales. Steps. Go to Reports 2. Check sales details reports and select the session toWe can check Sales details reports to check session wise sales. Steps. Go to Reports 2. Check sales details reports and select the session to see the report Do visit on live chat support if you have any further queries for the eZee Optimus.eZee Optimus Live chat Support Related Topic:- How to add session and […]

How to give items as complimentary in eZee Optimus?

Basically, complementary item means free item at restaurant. To give Complementary item first we need to create complementary item discount from eZee OptimusBasically, complementary item means free item at restaurant. To give Complementary item first we need to create complementary item discount from eZee Optimus backend. Privilege: eZee Optimus Backend>>Settings>>User>>Front office operation>> Item discount and also enable particular discount type for the user. Create Complementary item discount , Switch to back and add discount type. 2. Switch […]

How to Activate Common login for POS eZee Optimus and PMS eZee Absolute?

If any property using eZee Absolute and eZee Optimus, they will be assigned the same Hotel code. We can activate the common login credentials for theIf any property using eZee Absolute and eZee Optimus, they will be assigned the same Hotel code. We can activate the common login credentials for the Software. We have to first define all the users in Both Software, then we can map both software users from the eZee Absolute configuration. So there will be single […]

How to apply bulk item discount in Optimus?

We can create different discount type. Item level discountBulk item discountOrder level discount Bulk item discount: We can create a discount to applyWe can create different discount type. Item level discount Bulk item discount Order level discount Bulk item discount: We can create a discount to apply on selected items. Steps. Create Bulk item discount in eZee Optimus. Switch to back and follow screens shot. 2. Once discount is created, take item order 3. Select the item […]

How to activate contactless orders ( Room Service )from the Guest portal?

First Activate the contact less ordering from eZee Optimus backoffice. Switch to eZee Backoffice>>Master>>Payment>>Edit >>First Activate the contact less ordering from eZee Optimus backoffice. Switch to eZee Backoffice>>Master>>Payment>>Edit >> Activate contact less Copy the link as per the below screenshot and paste it in the Guest portal setting in eZee Optimus. Do visit on live chat support if you have any further queries for the eZee Optimus.eZee Optimus Live […]

How can I check top-selling item in eZee Optimus?

There is report called Sales variable available in eZee Optimus. Through you can see most selling and also least selling item through selected period.There is report called Sales variable available in eZee Optimus. Through you can see most selling and also least selling item through selected period. Steps: Open Reports and select Sales Variable report. Select variable Menu item 2. Select Range most Qty N Value to see a top-selling item and enter range value to see a […]

How to add extra fields on sales detail report like guest name, payment method, room no, etc?

We can customize report based on our requirement. You can go to report section and select the report to customise. Here are the steps given below forWe can customize report based on our requirement. You can go to report section and select the report to customise. Here are the steps given below for Sales details report. Go to report and select Sales details report. 2. Click on edit and add the column for which data field you want to add in […]

What are the digital menu and contactless dine-in in eZee Optimus?

Digital Menu: Contact less menus feature QR codes that customers point and scan with their smartphone's camera, taking them to an online digital menu whereDigital Menu: Contact less menus feature QR codes that customers point and scan with their smartphone’s camera, taking them to an online digital menu where they can browse food and drink options.  Contactless Dine In: Contactless Dining using QR codes helps remove certain interaction that causes direct or indirect human contact and promotes a safer […]

How to set up digital receipt in eZee Optimus?

Configuration:Setup the Email/SMS Templates. Below is the configuration of the email template. Click on the edit terminal >> add a deviceConfiguration:Setup the Email/SMS Templates. Below is the configuration of the email template. Click on the edit terminal >> add a device >> Select the connection type of your need. i.e. Send via EMAIL or Send via SMS. Select suitable receipt templates for each of the order types. Usage: Once the order is settled. The guest […]

How to change rate plan while taking order?

You can setup the multiple Rates with One order type and can be change the rate type from the order taking window. 1 Click On Dollar Sign ($) And you willYou can setup the multiple Rates with One order type and can be change the rate type from the order taking window. 1 Click On Dollar Sign ($) And you will get the Option of Change Rate Plane. 2 Select the Rate Plan you want. 3 You can also make this active for your whole […]

How to install the eZee Optimus desktop application?

Desktop application can be downloaded and install on Pc/Tablet. Please follow below steps to download and install the app. Switch to back 2. ClickDesktop application can be downloaded and install on Pc/Tablet. Please follow below steps to download and install the app. Switch to back 2. Click on windows/Android/ apple icon to download the app on particular device. Check the download folder and open the downloaded file. Once you run the file, it will start installing, once it […]