How to deactivate Dine In Order type?

Step (1) : To Activate/deactivate Dine-in Order type. First switch to the back. Step (2) : Go to the outlet setting and click on editStep (1) : To Activate/deactivate Dine-in Order type. First switch to the back. Step (2) : Go to the outlet setting and click on edit outlet.  Step (3) : In order type setting Go to Dine in settings and you will get the activate Dine-in option. From here we can activate or deactivate a particular […]

Mandatory Guest information page for Dine In order?

Step (1) : To modify order information windows while taking orders first of all switch to the back. Step (2) : After switching to the back. Go to theStep (1) : To modify order information windows while taking orders first of all switch to the back. Step (2) : After switching to the back. Go to the outlet settings and edit the outlet. Step (3) : Go to order type settings and scroll down to the order information. Mark the fields that you […]

How to disable/active order information page?

Step (1):-To deactivate the order information window while ordering, FIrst switch to the back end setting. Step (2):-After switching back go to theStep (1):-To deactivate the order information window while ordering, FIrst switch to the back end setting. Step (2):-After switching back go to the master tab and select outlet setting. Edit the particular outlet. Step (3):-Untick all the order information options to disable the order information window & Save the settings. Video Link:-https://drive.google.com/file/d/1Pn4GgUEwv7Rj7ooAmumPwcNl2vZ3j3W/view?usp=sharing Do visit on […]

How to enable group items by category on the receipt?

Items can be group on receipt by category. Please follow the below steps to set the receipt. Switch to Backend 2. Go to Setting >> PrintingItems can be group on receipt by category. Please follow the below steps to set the receipt. Switch to Backend 2. Go to Setting >> Printing Template >> Edit receipt template>> Enable Group item by Category. 3. Click on the Setting icon in the receipt template and add the Group header and Group Footer. 4. […]

How to add menu items in eZee Optimus?

What is Menu Item? In the restaurant, a menu is a list of food and beverages offered to customers and the prices. A menu may be à la carte – whichWhat is Menu Item? In the restaurant, a menu is a list of food and beverages offered to customers and the prices. A menu may be à la carte – which presents a list of options from which customers choose – or table d’hôte, in which case a pre-established sequence of courses is offered. Video: […]

How to change the conversion rate for a currency?

When restaurant accepting multi-currency payment, Exchange currency rates keep changing based on the market so we can modify the conversion rate from eZeeWhen restaurant accepting multi-currency payment, Exchange currency rates keep changing based on the market so we can modify the conversion rate from eZee Optimus. Change conversion rate: Switch to eZee Optimus Backend>> Currency Check base currency and Exchange currency. Edit the currency to change conversion with Base currency. 2. Edit the conversion rate as below. […]

How to enable contactless payment and which payment gateways can be integrated?

When guests take contactless orders from mobile, they can also manage to pay from mobile itself. It requires online payment needs to be activated and theWhen guests take contactless orders from mobile, they can also manage to pay from mobile itself. It requires online payment needs to be activated and the payment gateway should be integrated with eZee Optimus. Currently we can integrate Airpay Payment gateway with eZee Optimus, Still for other payment gateway, we can check feasibility to integrate. […]

User is not able to give discount in eZee Optimus?

Discount is privilege based operation in Point of sale, Every user have not access to apply the discount. User will not be able to apply discount on twoDiscount is privilege based operation in Point of sale, Every user have not access to apply the discount. User will not be able to apply discount on two conditions. Discount is not active in User id Discount privilege is not given to user If discount is not enable in user id, it will throw below […]

How to show a duplicate label on the Receipt if the user reprints it?

When user reprint the receipt we can print "Duplicate" label on Receipt. To setup the same, Follow the steps. Switch to eZee Optimus Backend. 2.When user reprint the receipt we can print “Duplicate” label on Receipt. To setup the same, Follow the steps. Switch to eZee Optimus Backend. 2. Go to Setting >> Printing Templates >> Receipt template, click on Setting icon and define “Duplicate” caption under Header. Put cursor on six dots and select it. Where you can […]

How to delete menu items in eZee Optimus?

To delete any menu item from eZee Optimus kindly follow below steps. Switch to backend 2. Go to menu management, Find the item you want to underTo delete any menu item from eZee Optimus kindly follow below steps. Switch to backend 2. Go to menu management, Find the item you want to under Menu group and Menu Sub Group. Here we want to delete eZee_item which is under Food ( Menu group ) and Special ( Sub Menu group ). Delete […]

How to disable an item from showing on the contactless menu?

Some item to be served to VIP guest only, at that time or any other reason if we want to hide those items from contact less menu. We can use stepsSome item to be served to VIP guest only, at that time or any other reason if we want to hide those items from contact less menu. We can use steps below. Switch to back-end>>Menu>> Edit Item 2. We can also update it in Bulk by exporting the Menu items list. Type ‘yes’ in hide […]

How to update the rates of the menu item in eZee Optimus?

To maintain profits, a restaurant menu Rate should be updated at least once a year to make sure food costs are in line. ToTo maintain profits, a restaurant menu Rate should be updated at least once a year to make sure food costs are in line. To update menu rate, follow the below steps. Switch to back end and go to rate configuration. Here you can update the rate of item one by one. 2. Also we can update the rate of bulk item […]

How to activate contactless orders ( Room Service )from the Guest portal?

First Activate the contact less ordering from eZee Optimus backoffice. Switch to eZee Backoffice>>Master>>Payment>>Edit >>First Activate the contact less ordering from eZee Optimus backoffice. Switch to eZee Backoffice>>Master>>Payment>>Edit >> Activate contact less Copy the link as per the below screenshot and paste it in the Guest portal setting in eZee Optimus. Do visit on live chat support if you have any further queries for the eZee Optimus.eZee Optimus Live […]

How to add a table and sort the table in eZee Optimus?

Table: A dining table is a place where families can bond and have their meals together. Steps to add table: Switch to eZee OptimusTable: A dining table is a place where families can bond and have their meals together. Steps to add table: Switch to eZee Optimus Backend. 2. Open Table management, Select the outlet for you want to add table, 3. Define the floor in which you want to add table. 4. Add the table, Define name of table, […]

What is the Course and how to use it in eZee Optimus?

Course: A course is a specific set of items that are served together during a meal. For exam Starter, Main Course, Dessert, etc. Based onCourse: A course is a specific set of items that are served together during a meal. For exam Starter, Main Course, Dessert, etc. Based on the item it will serve, For example, First will be a starter, Then Main Course and lastly, it would be Dessert. It will be same way printed on KOT. Steps: Switch to back […]

How to create a tax and Tax group and Assign on Menu items as well as the Store items?

Steps: Switch to back in eZee Optimus 2. Open Master>>Add tax name 3. Now add tax group, Tax group is group of multiple tax which weSteps: Switch to back in eZee Optimus 2. Open Master>>Add tax name 3. Now add tax group, Tax group is group of multiple tax which we can apply to menu item and Inventory item. here we are taking only tax in Tax Group. Define the name of the tax group and add tax to it. […]

How to configure POS to PMS integration in eZee Optimus?

What is POS to PMS Integration?POS to PMS is used to post room charge from eZee Optimus (POS) to eZee Absolute (PMS) Location:eZee Optimus >> Switch toWhat is POS to PMS Integration?POS to PMS is used to post room charge from eZee Optimus (POS) to eZee Absolute (PMS) Location:eZee Optimus >> Switch to back >> Settings >> 3 bullet points >> Option >> Integration How to Access:Please follow the below steps to do integration. Note:Room Posting option will be disabled from […]

How to set outlet or receipt LOGO in eZee Optimus?

Location:Back Office >Setting> Printing Template > Configuration Prerequisite:1. Need logo with 256*105 resolutionNote: The image resolution must beLocation:Back Office >Setting> Printing Template > Configuration Prerequisite:1. Need logo with 256*105 resolutionNote: The image resolution must be as less as fits in the receipt paper. If needed, resize the image as suitable to prevent the image cut down on the receipt.2. Logo file format must be logo.png Step 1: Copy the image and paste it in the […]

How to extract guest database for marketing or promotional email/SMS in eZee Optimus?

What is Guest Database? Guest Database contains guest name, address, mobile no. and email address. You can send email and SMS for marketing or promotionalWhat is Guest Database? Guest Database contains guest name, address, mobile no. and email address. You can send email and SMS for marketing or promotional activity of the POS. Location: eZee Optimus  >> Switch to Back >> Master >> Guest Database Prerequisite: eZee Optimus  >> Switch to Back >> Settings >> Email/SMS Providers How to […]

How to Freeze/Disable Menu item in eZee Optimus?

What is Freeze Item?You can stop/hold item selling in the outlet due to reasons like out of stock, outlet closing, special season item, Specials of the dayWhat is Freeze Item?You can stop/hold item selling in the outlet due to reasons like out of stock, outlet closing, special season item, Specials of the day item, etc. You can set the privilege to stop selling Freeze items.  Privilege: eZee Optimus back office>> Settings>> User>> Edit>> Privilege>>Can order Freeze item.  Location:eZee Optimus >> Item […]