How to reprint a KOT(Kitchen Order Ticket) in eZee Optimus?

Once the order is placed (finished)and if the server needs to print a copy of KOT(Kitchen Order Ticket) again, then the user has to re-print a KOT(KitchenOnce the order is placed (finished)and if the server needs to print a copy of KOT(Kitchen Order Ticket) again, then the user has to re-print a KOT(Kitchen Order Ticket) for that order. Perform the below steps to re-print a KOT(Kitchen Order Ticket). Video:- Step 1: Go to Order Summary >> Select the Order >> Click […]

How to send reports on email automatically on day close/night audit from eZee Optimus?

Location: eZee Optimus  >> Switch to Back >> Master >> Outlet Operation >> Edit >> Day Close Settings Pre-requisite: eZeeLocation: eZee Optimus  >> Switch to Back >> Master >> Outlet Operation >> Edit >> Day Close Settings Pre-requisite: eZee Optimus  >> Switch to Back >> Settings >> Email/SMS Providers How to access: Please refer below screenshots for configuration Step 1:  Activate day Close process Step 2: Active report on day close from each outlet Step […]

How to add/edit payment or settlement mode in eZee Optimus?

Payment Modes: A POS transaction is the instance where a transaction is finalized or the instance where a customer tenders payment in exchange for goods andPayment Modes: A POS transaction is the instance where a transaction is finalized or the instance where a customer tenders payment in exchange for goods and services. Any form of payment can be used such as cash, debit cards, credit cards, mobile payments, Video:-  Location: eZee Optimus >> Switch to Back >> Master >> Payment […]

How to add menu item image(standard resolution) and view image layout in eZee Optimus?

Video:-  Pre-requisite: eZee Optimus >> Switch to Back >> Menu >> Item User Privilege: Go to Back >> Settings >> UserVideo:-  Pre-requisite: eZee Optimus >> Switch to Back >> Menu >> Item User Privilege: Go to Back >> Settings >> User Role >> Edit User >> Privilege >> Items Note: Standard Image Resolution : 800*600 pixels (Max to 2MB) How to Access: Please follow the below steps for add images for Menu items Step1: […]

How to change the quantity of an item after the order is placed in eZee Optimus?

Many a times a situation arises in the restaurant that after placing the order, the guest requests to change the quantity of an item. Refer to the belowMany a times a situation arises in the restaurant that after placing the order, the guest requests to change the quantity of an item. Refer to the below details on how  quantity of the item can be changed after the order is placed.   Video:- Step 1: Go to Order Summary >> Running Order >> […]

How to Web login with password and PIN / usercode in eZee Optimus?

Optimus Web Login (Google Chrome, Mozilla Firefox, Edge, etc) Location:  Link for loginOptimus Web Login (Google Chrome, Mozilla Firefox, Edge, etc) Location:  Link for login >> https://app.ipos247.com/app/cloudPOS/#!/login/ Prerequisite: eZee Optimus >> Switch to Back>> Settings >> User How to add an user in eZee Optimus? Video:  How to access: Follow the below steps to login: Step 1: Enter the log in credentials user name and password Step 2: Active 4 Digit user […]

How to inactive or delete a menu item in eZee Optimus?

Follow the below process to deactivate a menu item. An Item can not be deleted if it has been used in any transaction. The only option is to make those itemsFollow the below process to deactivate a menu item. An Item can not be deleted if it has been used in any transaction. The only option is to make those items deactivate. Video:-  Screenshot 1: Find out item link Which will gives you the insight of where the item is mapped with and it […]

How to apply Bulk Item / Category Discount in eZee Optimus?

What is Bulk Item / Category Discount? Bulk item discount is used to give discount on all the items. The discount can be applied in 2 ways. 1. PercentageWhat is Bulk Item / Category Discount? Bulk item discount is used to give discount on all the items. The discount can be applied in 2 ways. 1. Percentage . 2. Amount.  View Lay out (Web): This is how discount will appear on the order screen Video:- Output: View Lay out (Optimus 2.0 Desktop App) Video:- […]

How to apply Order Discount(Bill Discount) in eZee Optimus?

What is Order Discount? Order discount is used to give discount on the total bill value. Order discount can be given in 2 ways. 1. Percentage 2.What is Order Discount? Order discount is used to give discount on the total bill value. Order discount can be given in 2 ways. 1. Percentage 2. Amount Video:- Steps: View Lay out (Web). This is how discount will appear on the order screen              Optimus 2.0 Desktop Application. Video:-  […]

How to apply item discount on a specific item in eZee Optimus?

What is Item Discount? Item discount is used to give discount on ordered items or on specific items in an order. Discount can be given in 2 ways.  1.What is Item Discount? Item discount is used to give discount on ordered items or on specific items in an order. Discount can be given in 2 ways.  1. Percentage. 2. Amount. Video:-  Steps: View Lay out (Web). This is how discount will appear on the order screen              Optimus […]

How to create customize menu items with add-ons or extra choices in eZee Optimus?

What is Modifier Item? For example, if you're selling a sandwich, you may want to give customers the option to customize sandwich toppings. These options areWhat is Modifier Item? For example, if you’re selling a sandwich, you may want to give customers the option to customize sandwich toppings. These options are called Modifiers. Modifiers allow you to customize orders and provide options for your customers with just a click of a button in eZee Optimus. Category: Tikka Menu Item: Crocodile […]

How to add rate configuration for different order types and change rate plan in eZee Optimus?

What is Rate Configuration? Set up of  different price / rate for order type : dine-in (ac and non ac), take away etc. as per POS set up. Location: eZeeWhat is Rate Configuration? Set up of  different price / rate for order type : dine-in (ac and non ac), take away etc. as per POS set up. Location: eZee Optimus >> Switch to Back >> Menu >> Rate Configuration >> Rate Plan >> Rate list Step-1: Adda new Rate Plan (Rate List) Step-2: Select […]

How to add extra charge/ auto extra charge/ delivery charge on order in eZee Optimus?

What is the extra charge? Some additional charges on the order via amount or percentage. It can be applied automatically or manually Example: DeliveryWhat is the extra charge? Some additional charges on the order via amount or percentage. It can be applied automatically or manually Example: Delivery charges, bottle charges, packaging charges.  Location: eZee Optimus >> Switch to Back >> Master >> Extra charge Video:  Step 1:  Add/edit Extra Charge Step 2:  You can apply an extra charge […]

How to add menu item BOM( Bill of material/ Inventory Consumption) in eZee Optimus?

What is menu item BOM - Inventory Consumption? When we punch menu item in the outlet, our store item got reduce to make item. Set menu item BOM to manageWhat is menu item BOM – Inventory Consumption? When we punch menu item in the outlet, our store item got reduce to make item. Set menu item BOM to manage inventory consumption. Example, Sell a sandwich from POS so we will add sandwich’s ingredients in the Menu item BOM. Note: Store Inventory will be deducted […]

How to add open item and get open item report in eZee Optimus?

What is Open Item? An Open Item is an empty product listing that allows the server to enter a custom name and price for the item which is not present in theWhat is Open Item? An Open Item is an empty product listing that allows the server to enter a custom name and price for the item which is not present in the list of menu items or special orders. Location: eZee Optimus >> Go to Back >> Outlet >> Item >> Add Menu item Video:-  How […]

How to create reason for void in the eZee Optimus?

To void any operation, it's must to mention the reason why a specific operation is void. Such reasons have to be mentioned in  eZee OptimusTo void any operation, it’s must to mention the reason why a specific operation is void. Such reasons have to be mentioned in  eZee Optimus back-end. Location: Switch to back >> Master >> Reason. Refer to the below screen-shot You can mention the reason and then can select a type for which do you want […]

How to enable the No charge module and how to take no charge order in eZee Optimus?

What is No Charge Account? This account is basically used for the employees of the restaurant or the guest for which you do not wish to charge. You can useWhat is No Charge Account? This account is basically used for the employees of the restaurant or the guest for which you do not wish to charge. You can use this order as complimentary for person like Restaurant Staff, Manager, Owner of the Restaurant How to Access: Please find the below steps to manage No charge […]

Which priviledges require to authorized PO?

In Purchase Order user can provide privileges to approve or reject Purchase Order. 1) Switch to Back 2) edit outlet in which you want to provideIn Purchase Order user can provide privileges to approve or reject Purchase Order. 1) Switch to Back 2) edit outlet in which you want to provide approval purchase order privilege from Other Settings. Refer above screenshot. 3) Once it’s done provide user-level privileges to whom you want to allow approval purchase order privileges. 4) Once […]

Does delivery receipt print business source name like Zomato or Swiggy in eZee Optimus?

Yes, in Delivery receipt we can configure business source name to be print on delivery receipt. Follow below mention steps to configure business source nameYes, in Delivery receipt we can configure business source name to be print on delivery receipt. Follow below mention steps to configure business source name print on delivery receipt. 1) Switch to eZee Optimus back. 2) Add Business Source name from master tab. 3) Check Business Source name “Show” in order type settings from Master […]

Do we have Physical Stock Taking Report in eZee Optimus?

Yes we have, This report provides data for taking physical stock by item category or storage area. It helps a storekeeper to take a print out or export allYes we have, This report provides data for taking physical stock by item category or storage area. It helps a storekeeper to take a print out or export all information which is needed for stock counting. A report has an option to include Book Stock field. To get the report go to:  Front Office -> […]