How to change item view or layout or item search in eZee Optimus?

What is Item Layout? It is display of menu while punching the order Pre-requisite: eZee Optimus >> Switch to Back >> Menu >> Item HowWhat is Item Layout? It is display of menu while punching the order Pre-requisite: eZee Optimus >> Switch to Back >> Menu >> Item How to add menu item (Import & manual) in eZee Optimus? User Privilege: Go to Back >> Settings >> User Role >> Edit User >> Privilege >> Items How to Access: […]

How to manage delivery order in eZee Optimus?

Food delivery is a courier service in which a restaurant, store, or independent food delivery company delivers food to a customer. Optimus 2.OFood delivery is a courier service in which a restaurant, store, or independent food delivery company delivers food to a customer. Optimus 2.O Video:  Step 1: Click on “+” icon to add the order Step 2:  Enter mobile no, then fill all the order information & click on Place order Step 3: Punch Order Items for delivery and save it. When you click […]

How to void a settle receipt/order and get void order report in eZee Optimus?

Location: eZee Optimus >> Order summary >> Complited order Privilege: eZee Optimus >> Go to Back >> Setting >> UserLocation: eZee Optimus >> Order summary >> Complited order Privilege: eZee Optimus >> Go to Back >> Setting >> User >> Privilleges >> Front Operation >> Void Order. How to Access? Please follow the below steps.   Step 1: Go to Order Summary >> Select the Order  >> Select Void and select the reason. Step 2: Void […]

How to set Zero prices for No Charge orders in eZee Optimus?

Many restaurant prefers to have ZERO selling price for No charge orders as it's not a part of the revenue. To manage different rates for No charge follow theMany restaurant prefers to have ZERO selling price for No charge orders as it’s not a part of the revenue. To manage different rates for No charge follow the below process. Video:-   Step 1: Switch to back end. Step 2: Menu >> Rate configuration. Step 3: Click on Menu>> Add (+) New rate plan […]

How to exempt or no tax for no charge orders in eZee Optimus?

Video:-   To remove the taxes from all the No charge orders, follow the below steps. Step 1: Switch to back end. Step 2: Menu >>Video:-   To remove the taxes from all the No charge orders, follow the below steps. Step 1: Switch to back end. Step 2: Menu >> Rate configuration.   Step 3: Click on Menu>> Add (+) New rate plan as “NO CHARGE” Step 4: Select the rate plan >> Configure price Step 5: Select INCLUSIVE […]

How to Delete/remove an user ID in eZee Optimus?

Video :-   How to delete or remove the user ID? Location : Switch to back end>>Settings>>User Once the delete/removeVideo :-   How to delete or remove the user ID? Location : Switch to back end>>Settings>>User Once the delete/remove operation is performed, user will be deleted/removed from the POS. He/she will not be able to log in to the POS anymore.   Related Topic:- How to create a new user ID in eZee Optimus? […]

How to manage shift and it’s importance in eZee Optimus?

eZee Optimus facilitates shift management. Using shift management efficiently makes the cashier's tasks very easy as when the user's shift is over, they areeZee Optimus facilitates shift management. Using shift management efficiently makes the cashier’s tasks very easy as when the user’s shift is over, they are just one click away to know the total amount collected by them, and it gives a bifurcation of payment received through different payment modes. Video:- Step 1: Log in with the link https://app.ipos247.com/app/cloudPOS/#!/login/, […]

How to remove/delete or void an item in eZee Optimus?

Many a times a situation arises where the guests asks to cancel an item from their order, or the server punches a wrong item. To manage such requests andMany a times a situation arises where the guests asks to cancel an item from their order, or the server punches a wrong item. To manage such requests and operational errors the items have to be void from the order. Video:- Step 1: Select the order from the order summary.   Step 2: Select the item and […]

How to add different currency / exchange rate and settle a receipt/bill in eZee Optimus?

What is the currency / exchange rate? If any overseas guests walks in the restaurant, it is more likely that they must be carrying different currency andWhat is the currency / exchange rate? If any overseas guests walks in the restaurant, it is more likely that they must be carrying different currency and would like to pay for their bills in their currency. Define all the currencies which the hotel/restaurant accepts. Location: eZee Optimus >> Switch to back >> Master >> […]

How to settle a receipt/bill with multiple payment modes(split payment) in eZee Optimus?

This method allows the customer to split the payment between different credit cards or payment methods like cash, check, credit, gift card, etc. Sometimes,This method allows the customer to split the payment between different credit cards or payment methods like cash, check, credit, gift card, etc. Sometimes, customers ask to split the total of the order into several partial payments. Example: The total value of the bill is $100. The customer would like to pay $50 in Cash and […]

How to create tables in eZee Optimus?

Video:-   Step-1: Switch to Back. (Path: Click on your user name >> Switch to Back) Step-2: Go to Menu configuration >> TableVideo:-   Step-1: Switch to Back. (Path: Click on your user name >> Switch to Back) Step-2: Go to Menu configuration >> Table Management >> Select Outlet. Step-3: Select Floor or Add Floor. A: If floor is already created then select the floor. B: If  Floor is not available  then “Add” it from here then […]

How to add an user in eZee Optimus?

What is POS User? POS User is operate activity on pos. they are like Administrator, General Manager, Back office Manager, Executive, Night Auditor, CashierWhat is POS User? POS User is operate activity on pos. they are like Administrator, General Manager, Back office Manager, Executive, Night Auditor, Cashier etc. Location: eZee Optimus >> Switch to Back>> Settings >> User Prerequisite: eZee Optimus >> Switch to Back>> Settings >> User Role Must Privilege >>  Access to Front Office(Web) , Device(Desktop), […]

How to reprint a receipt/bill in eZee Optimus?

Sometimes a POS bill might fail to print properly which could be the result of printer issues like ink failure, paper got stuck to the printerSometimes a POS bill might fail to print properly which could be the result of printer issues like ink failure, paper got stuck to the printer etc. Follow the below steps to reprint a receipt. Video:- Step 1: Go to Order Summary>> Select the Order >> Click on Print to print the receipt. Step 2: Reprint  receipt/bill of past […]

How to settle a receipt(bill) in eZee Optimus?

There are multiple payment modes through which a receipt can be settled. The most used payment modes are Cash, Credit Card, Bank Transfer, City Ledger PostingThere are multiple payment modes through which a receipt can be settled. The most used payment modes are Cash, Credit Card, Bank Transfer, City Ledger Posting etc, besides these also, other payment modes can be created. Let’s check out now how to settle a receipt in eZee Optimus. Video:- Step 1: Go to Order Summary […]

Which report shows the total quantity of an item sold in a specific date or period in eZee Optimus?

Reporting function in any POS plays a very important role in knowing the performance of restaurant revenue, sales, etc. In eZee Optimus also users can view theReporting function in any POS plays a very important role in knowing the performance of restaurant revenue, sales, etc. In eZee Optimus also users can view the total quantity of an item sold by selecting a specific duration. Step 1: Select “Menu Item Sales Summary” from Report >> Menu item sales report. Select the period and […]

How to change payment mode, if bill is settled with wrong settlement/payment mode in eZee optimus?

A situation may arise where the cashier would have settled the bill in Cash and later on realized that the bill was settled through Card and not Cash,A situation may arise where the cashier would have settled the bill in Cash and later on realized that the bill was settled through Card and not Cash, Receipt/Bill settled with cash but the original payment mode was  card. Perform the below steps to rectify/change the payment mode. Step 1: Recall the completed order from […]

How to split the receipt/bill in eZee Optimus?

What is Split Receipt? Let’s assume, a group of friends has visited the restaurant, they prefer to split the bill among the number of persons available onWhat is Split Receipt? Let’s assume, a group of friends has visited the restaurant, they prefer to split the bill among the number of persons available on that table as they want to make the payment only for the menu item they have consumed or distribute the bill amount among themselves. Such an event can […]

How to take an order in Dine-In in eZee Optimus?

In this type of service, the guests enter the dining area and take seats. The waiter offers them water and menu card. The guests then place their order to theIn this type of service, the guests enter the dining area and take seats. The waiter offers them water and menu card. The guests then place their order to the waiter. The table is covered in this service. Let’s look at the operation of Dine-In order type in eZee Burrp and how it can be […]

How to update or change the rates of Menu Items in eZee Optimus?

1) How to change rates of  Menu Items separately? Please refer the below details: Step-1: Switch to Back (Path: Click on your user name >> Switch to1) How to change rates of  Menu Items separately? Please refer the below details: Step-1: Switch to Back (Path: Click on your user name >> Switch to Back) Step-2: Go to Items from Menu configuration and edit the item to change rate of a particular item Step-3: Update the Item Price and click on “Edit […]

How to add city ledger account / credit sales/ bill to company and account lookup (payment mapping) in eZee Optimus?

What is Credit Settlement / City Ledger Accounts? The city ledger can contain credit card payment accounts, direct billing accounts, and accounts of pastWhat is Credit Settlement / City Ledger Accounts? The city ledger can contain credit card payment accounts, direct billing accounts, and accounts of past guests due for collection by the restaurant. Bill will be posted on the company as credit bill. Later on guest or company will pay the amount against their city ledger balance […]