Which report shows the void orders in eZee Optimus?

Sometimes it's required to void order as wrong menu item selected, order cancel by guest, Guest changes their mind, etc. Screenshot 1: Select Void OrdersSometimes it’s required to void order as wrong menu item selected, order cancel by guest, Guest changes their mind, etc. Screenshot 1: Select Void Orders report from the eZee Optimus Report >> Audit report as shown in the below screenshot. Screenshot 2: As per selected outlet and dates.  

Which report shows the total quantity of an item sold in a specific date or period in eZee Optimus?

In every application, the report gets a clear picture of your restaurant sales, revenue, etc. In eZee Optimus also users can view the total quantity of an itemIn every application, the report gets a clear picture of your restaurant sales, revenue, etc. In eZee Optimus also users can view the total quantity of an item sold by selecting a specific duration by following the below screenshot. Screenshot 1: Select “Menu Item Sales Summary” from Report >> Menu item sales report. Screenshot 2: As per […]

How to change payment mode, if bill is settled with wrong settlement/payment mode in eZee optimus?

Sometimes it's required to rectify the payment mode of a settled receipt/Bill with a correct payment method, for example, Receipt/Bill settled with cash butSometimes it’s required to rectify the payment mode of a settled receipt/Bill with a correct payment method, for example, Receipt/Bill settled with cash but the original payment mode was  card. Perform the below steps to rectify/change the payment mode. User Privilege: Settings >> User  >> Privilege >> Front Operation >> Recall completed Order &  Order […]

How to split the receipt/bill in eZee Optimus?

What is Split Receipt? Let’s assume, a group of friends has visited the restaurant, they prefer to split the bill among the number of persons available onWhat is Split Receipt? Let’s assume, a group of friends has visited the restaurant, they prefer to split the bill among the number of persons available on that table as they want to make the payment only for the menu item they have consumed or distribute the bill amount among themselves. Such an event can […]

How to update or change the rates of Menu Items in eZee Optimus?

1) How to change rates of Individual Menu Items please refer the below details: Step-1: Switch to Back (Path: Click on your user name >> Switch to1) How to change rates of Individual Menu Items please refer the below details: Step-1: Switch to Back (Path: Click on your user name >> Switch to Back) Step-2: Go to Items from Menu configuration and edit the item to change rate of a particular item Step-3: Update the Item Price and click on “Edit […]

How to create city ledger account to manage credit sales & Bill to companies in eZee Optimus?

What is City Ledger Accounts? This is credit/company/hotelier/ Direct Billing account on which guest from the corporate company had a meal in the restaurantWhat is City Ledger Accounts? This is credit/company/hotelier/ Direct Billing account on which guest from the corporate company had a meal in the restaurant and we allow them to pay after 15 days or 30 days instead of instant payment  & it will be credited to city ledger account and charges will be mapped Pre-requisite: eZee Optimus […]

How to add/edit payment or settlement mode in eZee Optimus?

Location: eZee Optimus >> Switch to Back >> Master >> Payment User Privilege: eZee Optimus >> Switch to Back >> SettingsLocation: eZee Optimus >> Switch to Back >> Master >> Payment User Privilege: eZee Optimus >> Switch to Back >> Settings >> User >> back office >> Payment eZee Optimus >> Switch to Back >> Settings >> User >> front office >> Allow to QuickPay Screenshot 1: Add New/Edit >> Add payment type information  Screenshot […]

How to add menu item image(standard resolution) and view image layout in eZee Optimus?

Location: eZee Optimus >> Switch to Back >> Menu >> Item >> Edit >> Image Note: Standard Image Resolution : 200KB * 200KBLocation: eZee Optimus >> Switch to Back >> Menu >> Item >> Edit >> Image Note: Standard Image Resolution : 200KB * 200KB (Max to 2MB) Pre-requisite: eZee Optimus >> Switch to Back >> Menu >> Item User Privilege: Go to Back >> Settings >> User Role >> Edit User >> Privilege >> Items How […]

How to deactive or active menu item in eZee Optimus?

Deactive Item Screenshot 1: Find out item link from Menu, Menu group and Menu Subgroup Screenshot 2: Go to Menu Management and follow it ScreenshotDeactive Item Screenshot 1: Find out item link from Menu, Menu group and Menu Subgroup Screenshot 2: Go to Menu Management and follow it Screenshot 3:  Click on green button to deactivate it Active Item Video:  

How to apply Bulk Item / Category Discount in eZee Optimus?

What is Bulk Item / Category Discount? Bulk item discount is used to give discount on all the items. The discount can be applied in 2 ways. 1. PercentageWhat is Bulk Item / Category Discount? Bulk item discount is used to give discount on all the items. The discount can be applied in 2 ways. 1. Percentage . 2. Amount.   Output: View Lay out (Web). This is how discount will appear on the order screen Video:- Output: View Lay out (Optimus 2.0 Desktop App) […]

How to apply Order Discount(Bill Discount) in eZee Optimus?

What is Order Discount? Order discount is used to give discount on the total bill value. Order discount can be given in 2 ways. 1. Percentage.   2.What is Order Discount? Order discount is used to give discount on the total bill value. Order discount can be given in 2 ways. 1. Percentage.   2. Amount.   Video:-   Steps: View Lay out (Web). This is how discount will appear on the order screen                Optimus 2.0 Desktop […]

How to apply discount(item discount) on a specific item in eZee Optimus?

What is Item Discount? Item discount is used to give discount on one specific item in an order. Discount can be given in 2 ways.  1. Percentage. 2.What is Item Discount? Item discount is used to give discount on one specific item in an order. Discount can be given in 2 ways.  1. Percentage. 2. Amount. Video:- Steps: View Lay out (Web). This is how discount will appear on the order screen                Optimus 2.0 Desktop Application. […]

How to create customize menu items with Add-ons or extra choices in eZee Optimus?

What is the Modifier Item? Modifier item is toppings, add-ons, or special requests on ordered item. Modifiers are used to customize Items by providingWhat is the Modifier Item? Modifier item is toppings, add-ons, or special requests on ordered item. Modifiers are used to customize Items by providing additional options. Example: Category: Tikka Menu Item: Crocodile Tikka          1. Modifier 1: Accompaniments (Boiled Potatoes, Parsley Potatoes, Roast Potatoes)          2. Modifier 2: Sauces (Arturo Seafood Sauce, Aglio Olio, […]

How to create rate plan from rate configuration?

What is the use of Rate Configuration? From Rate configuration we can configure different rates for different order types for eg. "Rice & Beans Specials"What is the use of Rate Configuration? From Rate configuration we can configure different rates for different order types for eg. “Rice & Beans Specials” item configure a different rate for Dine-in, Take away, Room service and No Charge orders. In order to configure the rate plan please perform the below steps. Step-1: Switch to Back […]

How to Add extra charge / delivery charge in eZee Optimus?

What is the extra charge? You can use extra charge to add some additional charges on the order via amount or percentage. You can add delivery charges, bottleWhat is the extra charge? You can use extra charge to add some additional charges on the order via amount or percentage. You can add delivery charges, bottle charges, packaging charges. These configured extra charges can be applied automatically or manually Location: eZee Optimus >> Go to Back >> Master >> Extra charge Screenshot 1:  Add/edit […]

How to add menu item BOM (Inventory Consumption) in eZee Optimus?

What is menu item BOM - Inventory Consumption? When we punch menu item in the outlet, our store item got reduce to make item. Set menu item BOM to manageWhat is menu item BOM – Inventory Consumption? When we punch menu item in the outlet, our store item got reduce to make item. Set menu item BOM to manage inventory consumption. Example, Sell a sandwich from POS so we will add sandwich’s ingredients in the Menu item BOM. Note: Store Inventory will be deducted […]

How to add open item and get open item report in eZee Optimus?

What is Open Item? Open Item is an item whose name and price can be changed, not exist to menu items. Location: eZee Optimus >> Go to Back >>What is Open Item? Open Item is an item whose name and price can be changed, not exist to menu items. Location: eZee Optimus >> Go to Back >> Outlet >> Item >> Add Menu item User Privilege: Go to Back >> Settings >> User Role >> Edit User >> Privilege >> Items How to […]

Which priviledges require to authorized PO?

In Purchase Order user can provide privileges to approve or reject Purchase Order. 1) Switch to Back 2) edit outlet in which you want to provideIn Purchase Order user can provide privileges to approve or reject Purchase Order. 1) Switch to Back 2) edit outlet in which you want to provide approval purchase order privilege from Other Settings. Refer above screenshot. 3) Once it’s done provide user-level privileges to whom you want to allow approval purchase order privileges. 4) Once […]

Does delivery receipt print business source name like Zomato or Swiggy in eZee Optimus?

Yes, in Delivery receipt we can configure business source name to be print on delivery receipt. Follow below mention steps to configure business source nameYes, in Delivery receipt we can configure business source name to be print on delivery receipt. Follow below mention steps to configure business source name print on delivery receipt. 1) Switch to eZee Optimus back. 2) Add Business Source name from master tab. 3) Check Business Source name “Show” in order type settings from Master […]

Do we have Physical Stock Taking Report in eZee Optimus?

Yes we have, This report provides data for taking physical stock by item category or storage area. It helps a storekeeper to take a print out or export allYes we have, This report provides data for taking physical stock by item category or storage area. It helps a storekeeper to take a print out or export all information which is needed for stock counting. A report has an option to include Book Stock field. To get the report go to:  Front Office -> […]