How to add Customer Display System (CDS) App in eZee Optimus?

What is Customer Display System (CDS) App? The Home Screen (welcome screen) is the main screen of the CDS App in which the welcome message and the slideshowWhat is Customer Display System (CDS) App? The Home Screen (welcome screen) is the main screen of the CDS App in which the welcome message and the slideshow of the welcome screen images will be displayed when there is no order opened in the Optimus App. Otherwise, the order detail of the currently opened order […]

How to add Bluetooth Printer in eZee Optimus (Rapid Server App)?

What is Bluetooth Printer? We can print receipts and orders using a Bluetooth printer connected to our smartphone or tablet and can print Receipts/KOT fromWhat is Bluetooth Printer? We can print receipts and orders using a Bluetooth printer connected to our smartphone or tablet and can print Receipts/KOT from RapidServe application. Note: 1. Bluetooth printing will work in Rapid Serve App only 2. This will not work in the web version 3. Currently, Bluetooth printer supported on Android devices only […]

How to configure POS to PMS integration in eZee Optimus?

What is POS to PMS Integration? POS to PMS is used to post room charge from eZee Optimus (POS) to eZee Absolute (PMS) Location: eZee Optimus >>What is POS to PMS Integration? POS to PMS is used to post room charge from eZee Optimus (POS) to eZee Absolute (PMS) Location: eZee Optimus >> Switch to back >> Settings >> 3 bullet points >> Option >> Integration How to Access: Please follow below steps to do integration. Note: Room Posting option will […]

How to set outlet or receipt LOGO in eZee Optimus?

Location: Back Office >Setting> Printing Template > Configuration Prerequisite: 1. Need logo with 256*105 resolution Note: The image resolutionLocation: Back Office >Setting> Printing Template > Configuration Prerequisite: 1. Need logo with 256*105 resolution Note: The image resolution must be as less as fits in the receipt paper. If needed, resize the image as suitable to prevent the image cut down on the receipt. 2. Logo file format must be logo.png Step 1: Copy the image and […]

How to reset KOT prefix / number and set on KOT printing in eZee Optimus?

Location: eZee Optimus >> Outlet >> Numbering How to Access: Follow below steps to set prefix or reset KOT numbering Step 1: You can setLocation: eZee Optimus >> Outlet >> Numbering How to Access: Follow below steps to set prefix or reset KOT numbering Step 1: You can set KOT / Order numbering here Step 2: Set KOT / order no Tag on printing template Step 3: KOT will display prefix and numbering

How to login with password and PIN / Usercode in eZee Optimus (Desktop App/Optimus 2.0)?

Location:  Web login link >> https://app.ipos247.com/app/cloudPOS/#!/login/ You can download desktop version by login in web version, Software willLocation:  Web login link >> https://app.ipos247.com/app/cloudPOS/#!/login/ You can download desktop version by login in web version, Software will start download and install it Note: 1. This is not offline App, Internet must required for Login and order sync. 2. After login, if there is no internet then we can punch orders in offline mode, orders will sync as internet turn […]

How to send purchase order copy on email to the vendor from eZee Optimus?

eZee Optimus is offering the inventory management and store transaction facility which includes purchases from the vendors, stock receive etc. While,eZee Optimus is offering the inventory management and store transaction facility which includes purchases from the vendors, stock receive etc. While, dealing with vendors the purchase order comes into picture when requesting goods in desired quantity. In today’s world where everything is digital, we are providing the same facility through eZee software. Here the store […]

How to create vendors in eZee Optimus?

Definition: Vendor management is the process that empowers an organization to take appropriate measures for controlling cost, reducing potential risksDefinition: Vendor management is the process that empowers an organization to take appropriate measures for controlling cost, reducing potential risks related to vendors, ensuring excellent service deliver ability and deriving value from vendors in the long-run. So, that’s where the vendor management system comes in place. Step by step process will educate on how to add a new vendor to […]

How to hold item and fire item manually in eZee Optimus?

What is Hold Item? Punch Item in the order and "Hold" them so that they can be sent to the kitchen later.  You can fire item after holdingWhat is Hold Item? Punch Item in the order and “Hold” them so that they can be sent to the kitchen later.  You can fire item after holding time. Location: eZee Optimus >> Dine In >> Punch Item >> Hold Item  How to Access: In order to create the Happy hours for a particular menu […]

How to add session and set session rate in eZee optimus?

What is Session, Happy Hours or Cocktail Hours? POS offers discounts in a period of time or season called Happy hour. It can be unlimited food offers, ComboWhat is Session, Happy Hours or Cocktail Hours? POS offers discounts in a period of time or season called Happy hour. It can be unlimited food offers, Combo Offers, Free Drinks, discounted menu items, Weekend Offers etc. Location: eZee Optimus >> Switch to Back >> Menu >> Session How to Access: In order to create the […]

How to extract guest database for marketing or promotional email/SMS in eZee Optimus?

What is Guest Database? Guest Database contains guest name, address, mobile no. and email address. You can send email and SMS for marketing or promotionalWhat is Guest Database? Guest Database contains guest name, address, mobile no. and email address. You can send email and SMS for marketing or promotional activity of the POS. Location: eZee Optimus  >> Switch to Back >> Master >> Guest Database Prerequisite: eZee Optimus  >> Switch to Back >> Settings >> Email/SMS Providers How to […]

How to Freeze item or Item lookup in eZee Optimus?

What is Freeze Item? You can stop / hold item selling in outlet due to reason like out of stock, outlet closing, special season item etc. Location: eZeeWhat is Freeze Item? You can stop / hold item selling in outlet due to reason like out of stock, outlet closing, special season item etc. Location: eZee Optimus >> Item Lookup >> Freeze Step 1: Freeze /Unfreeze Item here Step 2: Display message on Item punch  

How to assign waiter on the table in eZee Optimus?

What is the use of waiter assigned? Certain tables are assigned to waiter to POS Outlet. Location: eZee Optimus >> Dine In >> Waiter IconWhat is the use of waiter assigned? Certain tables are assigned to waiter to POS Outlet. Location: eZee Optimus >> Dine In >> Waiter Icon >> Select Table and waiter >> assign Prerequisite: eZee Optimus >> Switch to back >> Menu configuration >> Waiter >> Add Waiter How to create waiter/driver in eZee Optimus? How […]

What the use of SKU in eZee Optimus?

What is the Item code/ SKU (Store Keeping Unit) ? SKU is a unique numerical item code for each item.  It is  used to identify the product, product size orWhat is the Item code/ SKU (Store Keeping Unit) ? SKU is a unique numerical item code for each item.  It is  used to identify the product, product size or type, and the manufacturer SKU Use: You can search Item with SKU item code in outlet  

How to export report in CSV format in eZee Optimus?

We can download any report in the excel file to csv format for accounting software with below steps. Step 1: Download report in excel format Step 2:We can download any report in the excel file to csv format for accounting software with below steps. Step 1: Download report in excel format Step 2: Upload same report in the google drive Step 3: Download again report with csv format Step 4:  Xls to CSV format

How to add expense voucher (Pay in /Pay out) in eZee Optimus?

Expense Voucher is hotelier's accounts payable.  It will allow you to enter all the expenses that the front office or the cashier does during the day. PayExpense Voucher is hotelier’s accounts payable.  It will allow you to enter all the expenses that the front office or the cashier does during the day. Pay Out Vouchers: Hotel personal expense like newspaper bill, telephone charge or  Hotel paid out bills on behalf of the guest and added to the guest Invoice like Doctor fees paid, Medicines purchased, Cash […]

How to add table notification in eZee Optimus?

What is Table Notification? You can display table icon like Birthday Party, Business Meeting etc. on the table while taking an order. Location: eZeeWhat is Table Notification? You can display table icon like Birthday Party, Business Meeting etc. on the table while taking an order. Location: eZee Optimus >> Switch t Back >> Menu >> Table Notification How to access: Create a new table notification and set on the table it. Step 1: Add table notification Step 2:  Active […]

How to add intermediate/ recipe item/ store BOM for inventory in eZee Optimus?

What is Intermediate / recipe Item? When store item is prepared with other 2-3  store items called as intermediate item. Example: Store item >>What is Intermediate / recipe Item? When store item is prepared with other 2-3  store items called as intermediate item. Example: Store item >> Mayonnaise Sauce which is made with Eggs,  Black Peppercorns and Mustard powder etc. Location: eZee Optimus >> Switch to back >> Inventory >> Store Item >> Intermediate Pre-requisite: eZee Optimus >> Switch to […]

How to add store item and activate in outlets in eZee Optimus?

What is the store Item? Menu Item is prepared by store items which are purchasing from vendors. Example:   Store item>>  Breads, Mayonnaise Sauce,What is the store Item? Menu Item is prepared by store items which are purchasing from vendors. Example:   Store item>>  Breads, Mayonnaise Sauce, Tomato, Onion etc. for menu item Location: eZee Optimus >> Switch to back >> Inventory >> Store Item Prerequisite: eZee Optimus >> Switch to back >> Inventory >> Storage Area eZee Optimus […]

How to add surcharge for any payment type in eZee Optimus?

A surcharge, also known as checkout fee or merchant service fee, is an extra fee charged by a merchant when receiving a payment by cheque, credit card,A surcharge, also known as checkout fee or merchant service fee, is an extra fee charged by a merchant when receiving a payment by cheque, credit card, charge card or debit card but not cash. Location: eZee Optimus >> Switch to back >> Master >> Payment Pre-requisite: eZee Frontdesk Configuration >> Configuration >> Extra Charge How to Add extra charge in […]