How to create reason for void in the eZee Optimus?

We can create a reason from the eZee Optimus back Location: Switch to back >> Master >> Reason Refer to the below screen-shot YouWe can create a reason from the eZee Optimus back Location: Switch to back >> Master >> Reason Refer to the below screen-shot You can mention the reason and then can select a type for which do you want to add the reason. Void Payment: To void the payment from the Optimus front. Void Order: […]

How to create a No charge Account in eZee Optimus?

From Optimus back we can create a No charge to take a no charge ( Complementary ) orders from the Optimus. Switch to back in Optimus and then follow theFrom Optimus back we can create a No charge to take a no charge ( Complementary ) orders from the Optimus. Switch to back in Optimus and then follow the below screen-shot. When you did create a No charge account, With the help of that account you can take a no charge ( Complimentary ) Order. […]

How to enable the No charge module and how we can use it in eZee Optimus?

Outlet Configuration Location: Back Office > Master > Outlet > Add/Edit To activate No Charge for an outlet Go to: Order Type Setting > NoOutlet Configuration Location: Back Office > Master > Outlet > Add/Edit To activate No Charge for an outlet Go to: Order Type Setting > No Charge > Activate No Charge. You can also configure additional guest details to be asked when ordering a No Charge order. No Charge orders will follow different receipt number sequence, which […]

Which priviledges require to authorized PO?

In Purchase Order user can provide privileges to approve or reject Purchase Order. 1) Switch to Back 2) edit outlet in which you want to provideIn Purchase Order user can provide privileges to approve or reject Purchase Order. 1) Switch to Back 2) edit outlet in which you want to provide approval purchase order privilege from Other Settings. Refer above screenshot. 3) Once it’s done provide user-level privileges to whom you want to allow approval purchase order privileges. 4) Once […]

Does delivery receipt print business source name like Zomato or Swiggy in eZee Optimus?

Yes, in Delivery receipt we can configure business source name to be print on delivery receipt. Follow below mention steps to configure business source nameYes, in Delivery receipt we can configure business source name to be print on delivery receipt. Follow below mention steps to configure business source name print on delivery receipt. 1) Switch to eZee Optimus back. 2) Add Business Source name from master tab. 3) Check Business Source name “Show” in order type settings from Master […]

Do we have Physical Stock Taking Report in eZee Optimus?

Yes we have, This report provides data for taking physical stock by item category or storage area. It helps a storekeeper to take a print out or export allYes we have, This report provides data for taking physical stock by item category or storage area. It helps a storekeeper to take a print out or export all information which is needed for stock counting. A report has an option to include Book Stock field. To get the report go to:  Front Office -> […]

How to perform Day Close operation in eZee Optimus?

In the eZee Optimus POS system, we can perform two-way day close process. 1) Single outlet wise and 2) Multiple Outlet day close at one time. For both theIn the eZee Optimus POS system, we can perform two-way day close process. 1) Single outlet wise and 2) Multiple Outlet day close at one time. For both the operation it requires privileges and enables day close from eZee Optimus Back. Once Day close operation is enabled from Optimus back for outlet follow below mention […]

How to user can approve or reject Purchase Order from eZee Optimus Front?

As per provided privileges from eZee Optimus back base on Outlet and User level system allow to approve or reject purchase Order. 1) Add purchase order fromAs per provided privileges from eZee Optimus back base on Outlet and User level system allow to approve or reject purchase Order. 1) Add purchase order from Purchase Order tab from the inventory section. 2) Recall that purchase order by clicking on that Purchase order. 3) Once you recall purchase order you can view “Cancel, […]

Does it possible to print preparation remark in eZee Optimus KOT?

In eZee Optimus, it's possible to add preparation remark on KOT and that can be print on KOT printer. We can add preparation remark tag on KOT from KOTIn eZee Optimus, it’s possible to add preparation remark on KOT and that can be print on KOT printer. We can add preparation remark tag on KOT from KOT templet.  

I am not able to view receipt No. for settled order may i know why?

Receipt No. is generated once an order is settled but when applying 100% discount or NC (no Charge) then a receipt is not generates and that's the reasonReceipt No. is generated once an order is settled but when applying 100% discount or NC (no Charge) then a receipt is not generates and that’s the reason receipt no. is not available in Order summary refer below screenshot.

System show warning message “You do not have access to view this page” even though provide room service privileges.

To post charges from eZee Optimus to eZee Absolute PMS system room service privileges is required and then also system showing warning error message "You doTo post charges from eZee Optimus to eZee Absolute PMS system room service privileges is required and then also system showing warning error message “You do not have access to view this page” it means require to provide Take away privileges as well refer below screenshot. For this switch to Back and edit user privileges […]

My New user not able to take order in Ezee Optimus?

To take order user require privileges and that is provided by an admin user or the user who have Administrator privileges by following below mentionTo take order user require privileges and that is provided by an admin user or the user who have Administrator privileges by following below mention steps. 1) Switch to back. 2) click on user edit button available at Settings >> Users >> Edit User and check on Front operations to users and click on Edit […]

How to configure Combo in eZee Optimus POS system?

In eZee Optimus combo item sell is possible by following below mention steps. For example, I want to sell Burger & French Fry as a combo item with RateIn eZee Optimus combo item sell is possible by following below mention steps. For example, I want to sell Burger & French Fry as a combo item with Rate 110 and the individual item sell as Burger with 80 and French Fry with 40 1) Add menu item which you want to sell as combo […]

How to create new Floor or Table in eZee Optimus?

To Create new Floor or Table you need to go Back end >> Menu >> Table Management To add new Floor: Select Outlet and click on "+" sign to addTo Create new Floor or Table you need to go Back end >> Menu >> Table Management To add new Floor: Select Outlet and click on “+” sign to add new Floor, add Floor name and click on Save. To add New Table: Select Outlet >> Floor and click on “+” sign to add new […]

How create Driver name in eZee Optimus?

From Back end, you can create driver and use in Delivery Management. Back end >> Menu >> Waiter >> Click on "+" >> select Driver inFrom Back end, you can create driver and use in Delivery Management. Back end >> Menu >> Waiter >> Click on “+” >> select Driver in Role

How to Do printer Setup in eZee Optimus?

1) Go to Back >> Settings >> Enable Highlighted settings. 2) Go To Terminal >> Edit >> Add KOT and Receipt Template. Here1) Go to Back >> Settings >> Enable Highlighted settings. 2) Go To Terminal >> Edit >> Add KOT and Receipt Template. Here we have add printer name and ip address of your system. 3)   Run & Install file using below link https://ezeenextgen.s3.amazonaws.com/download/Integration/EO%20Printer/EOP_Setup.exe 4) After installation of above file, You will see printer icon. […]

Reset Password

Yes, we can change or reset password from back end and front end too using following steps. If it is admin password, you need to send an email toYes, we can change or reset password from back end and front end too using following steps. If it is admin password, you need to send an email to cm@ezeetechnosys.com and if it is other user then you can check with your administartor to reset the password.

Tax Creation

Tax:- We need to create Tax names first from below path Master > Tax.  Tax Group:- In Tax group you need to create a Tax group according the itemsTax:- We need to create Tax names first from below path Master > Tax.  Tax Group:- In Tax group you need to create a Tax group according the items category. For example- We can create a Two Tax group called Food tax and Beverages Tax. And then you can add Tax

Receipt & KOT Template changes

We do have customized receipt and KOT templates available in optimus, through which we can change text size, width, style etc.   we can add newWe do have customized receipt and KOT templates available in optimus, through which we can change text size, width, style etc.   we can add new columns.

What is Menu Management in eZee Optimus?

Menu Management : -  Menu Management is for creating whole menu which you are having in your restaurant. After creating new Menu item it is necessary to doMenu Management : –  Menu Management is for creating whole menu which you are having in your restaurant. After creating new Menu item it is necessary to do the menu management in last. In menu management, We have to link all Menu items with Menu groups and Subgroups.