I have added a menu item, but it’s not showing on the ordering screen?

There are two steps to add menu item to show on Ordering screen. Add Menu itemMenu management Adding Menu item : Switch to back >> Menu>>There are two steps to add menu item to show on Ordering screen. Add Menu item Menu management Adding Menu item : Switch to back >> Menu>> Item Define Menu group and Menu Sub group 2. Go to Menu management, Link menu item with Menu group and Menu Subgroup. Menu Management>> Setting icon>> Add Menu […]

How to print reports from rapid serve?

First, define the peripheral from the eZee Optimus backend to print reports from Rapid serve application. Switch to back>> Go to SettingsFirst, define the peripheral from the eZee Optimus backend to print reports from Rapid serve application. Switch to back>> Go to Settings >> Virtual Device >> Add Mini report printer 2. Now go to Terminal and add a printer device to print reports from Rapid Serve. Select the options as given screenshot based on the […]

Which report would show the Business source-wise sales and commission?

We can check the sales commission details report and select the businessWe can check the sales commission details report and select the business source.

How to take the order for business source in eZee Optimus?

Business Source: There are tie up with Business source which gives business to restaurant on commission bases. Define Business source in eZeeBusiness Source: There are tie up with Business source which gives business to restaurant on commission bases. Define Business source in eZee Optimus. Create Commission plan 2. Define business source 3. Map the Business source with Outlet. 4. Enable the business source in Order types. Here we have activated for Dine in, We can activate […]

How to change the conversion rate for a currency?

When restaurant accepting multi-currency payment, Exchange currency rates keep changing based on the market so we can modify the conversion rate from eZeeWhen restaurant accepting multi-currency payment, Exchange currency rates keep changing based on the market so we can modify the conversion rate from eZee Optimus. Change conversion rate: Switch to eZee Optimus Backend>> Currency Check base currency and Exchange currency. Edit the currency to change conversion with Base currency. 2. Edit the conversion rate as below.

How to enable contactless payment and which payment gateways can be integrated?

When guests take contactless orders from mobile, they can also manage to pay from mobile itself. It requires online payment needs to be activated and theWhen guests take contactless orders from mobile, they can also manage to pay from mobile itself. It requires online payment needs to be activated and the payment gateway should be integrated with eZee Optimus. Currently we can integrate Airpay Payment gateway with eZee Optimus, Still for other payment gateway, we can check feasibility to integrate. […]

User is not able to give discount in eZee Optimus?

Discount is privilege based operation in Point of sale, Every user have not access to apply the discount. User will not be able to apply discount on twoDiscount is privilege based operation in Point of sale, Every user have not access to apply the discount. User will not be able to apply discount on two conditions. Discount is not active in User id Discount privilege is not given to user If discount is not enable in user id, it will throw below […]

How do know which store item is consumed from the reports?

To check inventory items consumption, kindly refer menu item consumption reports. Go to Reports. 2. Check Menu item consumption report. SelectTo check inventory items consumption, kindly refer menu item consumption reports. Go to Reports. 2. Check Menu item consumption report. Select the date and select the outlet. Select the cost calculation method to see value of consumed item. 3. In Report, it will show menu item name and against it item consumed for this menu […]

How to show a duplicate label on KOT if the user reprints it?

Step 1) In the Backend, Go to Configuration >> Language >> Front_Common.Change the Re-print KOT caption to "Duplicate KOT". Step 2) In theStep 1) In the Backend, Go to Configuration >> Language >> Front_Common.Change the Re-print KOT caption to “Duplicate KOT”. Step 2) In the KOT template, place a “Order Status” Tag on the header. Output:-A) If the user reprints a KOT. B) If the user places a new order.

How to check the closing stock?

Definition: Closing stock: It is an amount of unused stock lying in your business on a given date. To check the closing stock as on date, KindlyDefinition: Closing stock: It is an amount of unused stock lying in your business on a given date. To check the closing stock as on date, Kindly check closing stock report for particular Store. Open Reports 2. Select Closing Stock reports, Select the as on date and Store. You can select the cost calculation method to see […]

Please share the eZee Optimus front-end manual.

Here is the link below to download Manual. Link:Here is the link below to download Manual. Link: https://ezeetechnosys.com/resources/eZeeOptimus_Front_Manual.pdf

How to add Logo on PO(Purchase Order) in eZee Optimus?

We can add property logo on Purchase order voucher from eZee Optimus backend. Please follow below Steps. Switch to back 2. Go to Inventory>>We can add property logo on Purchase order voucher from eZee Optimus backend. Please follow below Steps. Switch to back 2. Go to Inventory>> Voucher template >> Purchase order Voucher, Click on Settings and Add logo data field and add an image (logo) as per the below screenshot.

How to show a duplicate label on the Receipt if the user reprints it?

When user reprint the receipt we can print "Duplicate" label on Receipt. To setup the same, Follow the steps. Switch to eZee Optimus Backend. 2.When user reprint the receipt we can print “Duplicate” label on Receipt. To setup the same, Follow the steps. Switch to eZee Optimus Backend. 2. Go to Setting >> Printing Templates >> Receipt template, click on Setting icon and define “Duplicate” caption under Header. Put cursor on six dots and select it. Where you can […]

How to use Rate Template in eZee Centrix / Reservation?

Hoteliers have to always keep their rates updated according to the market standards and seasonal demands, for which they have to update the rates manually inHoteliers have to always keep their rates updated according to the market standards and seasonal demands, for which they have to update the rates manually in their system from time to time. To reduce these manual efforts, we have introduced a new feature “Rate Template”. This feature allows hoteliers to configure rates for associated rate […]

How to delete menu items in eZee Optimus?

To delete any menu item from eZee Optimus kindly follow below steps. Switch to backend 2. Go to menu management, Find the item you want to underTo delete any menu item from eZee Optimus kindly follow below steps. Switch to backend 2. Go to menu management, Find the item you want to under Menu group and Menu Sub Group. Here we want to delete eZee_item which is under Food ( Menu group ) and Special ( Sub Menu group ). Delete […]

How to take seat-wise order and split it?

Assume 3 guests are sitting on 1 table and having their food together. They want separate bills for those items only which they have consumed. In such a case,Assume 3 guests are sitting on 1 table and having their food together. They want separate bills for those items only which they have consumed. In such a case, the server can take the order seat wise and later on split the bills by seat numbers. Activate Seat Wise Order:  Active seat no. from ezee […]

How to disable an item from showing on the contactless menu?

Some item to be served to VIP guest only, at that time or any other reason if we want to hide those items from contact less menu. We can use stepsSome item to be served to VIP guest only, at that time or any other reason if we want to hide those items from contact less menu. We can use steps below. Switch to back-end>>Menu>> Edit Item 2. We can also update it in Bulk by exporting the Menu items list. Type ‘yes’ in hide […]

How to update the rates of the menu item in eZee Optimus?

To maintain profits, a restaurant menu Rate should be updated at least once a year to make sure food costs are in line. To update menu rate, followTo maintain profits, a restaurant menu Rate should be updated at least once a year to make sure food costs are in line. To update menu rate, follow the below steps. Switch to back end and go to rate configuration. Here you can update the rate of item one by one. 2. Also we can update the rate of bulk item […]

How to enable Pin login in eZee Optimus?

The PIN is a four-digit numeric password that's easy to remember and type, especially on touch screens. Enable Pin login. Switch to back >> Settings>>The PIN is a four-digit numeric password that’s easy to remember and type, especially on touch screens. Enable Pin login. Switch to back >> Settings>> General Setting>> Enable pin login 2. Define four digit Numeric pin code in User. 3. Login first time with login credentials and log off. You will get as below login screen.

How to hold/Fire the Item Course Wise in eZee Optimus?

In dining, a course is a specific set of food items that are served together during a meal. When we take dine in order, we can add order for specific setIn dining, a course is a specific set of food items that are served together during a meal. When we take dine in order, we can add order for specific set of course items. Based on guest requirement we can send specific course to the kitchen and rest of course will be hold. You can fire anytime […]