How to deactivate Dine In Order type?

Step (1) : To Activate/deactivate Dine-in Order type. First switch to the back. Step (2) : Go to the outlet setting and click on editStep (1) : To Activate/deactivate Dine-in Order type. First switch to the back. Step (2) : Go to the outlet setting and click on edit outlet.  Step (3) : In order type setting Go to Dine in settings and you will get the activate Dine-in option. From here we can activate or deactivate a particular […]

Mandatory Guest information page for Dine In order?

Step (1) : To modify order information windows while taking orders first of all switch to the back. Step (2) : After switching to the back. Go to theStep (1) : To modify order information windows while taking orders first of all switch to the back. Step (2) : After switching to the back. Go to the outlet settings and edit the outlet. Step (3) : Go to order type settings and scroll down to the order information. Mark the fields that you […]

How to disable/active order information page?

Step (1):-To deactivate the order information window while ordering, FIrst switch to the back end setting. Step (2):-After switching back go to theStep (1):-To deactivate the order information window while ordering, FIrst switch to the back end setting. Step (2):-After switching back go to the master tab and select outlet setting. Edit the particular outlet. Step (3):-Untick all the order information options to disable the order information window & Save the settings. Video Link:-https://drive.google.com/file/d/1Pn4GgUEwv7Rj7ooAmumPwcNl2vZ3j3W/view?usp=sharing Do visit on […]

How to take Dine In Order?

Step (1) : To take order in dine in click on the 4 square button at the top left corner. It will take you to the ordering window. Step (2) :Clink onStep (1) : To take order in dine in click on the 4 square button at the top left corner. It will take you to the ordering window. Step (2) :Clink on the Dine -In option to take order for dine-in. Step (3) : After that select the tablet or floor on which you want […]

Process to integrate eZee Optimus with Online Food Aggregators (Zomato / Swiggy)

1. Please forward the following details on cm@ezeetechnosys.com to proceed with the Zomato or Swiggy Integration. eZee Optimus Property Name & Property1. Please forward the following details on cm@ezeetechnosys.com to proceed with the Zomato or Swiggy Integration. eZee Optimus Property Name & Property Code. Contact number and E-mail ID. Zomato Registered Mobile Number (e-mail ID). Swiggy User ID and Password. 2. eZee Support Executive will call for the OTP to login in Zomato account. 3. It […]

Reelo Integration with eZee Optimus

The integration is Free of Cost. What is Loyalty ? : It is a marketing strategy to attract customers to buy a service or a product of business. WhyWhy Loyalty is needed ? : Attracting and retaining clients for a better business prospect and goodwill. How is it useful ? : By offering discounts, prizes and other rewards to maintain the clients and brand name. Requirement for the Integration. The Client should have an Reelo Account : https://app.reelo.io/login Please follow the below steps […]

Report Printer Setup in eZee Optimus

Step 1 : Please login eZee Optimus and go to Back panel. Step 2 : Create the virtual device for the report printer Step 3 : Configure the MiniStep 1 : Please login eZee Optimus and go to Back panel. Step 2 : Create the virtual device for the report printer Step 3 : Configure the Mini Report Printer in the terminal as follow : i) For Browser & Desktop App (Latest EOP service must be installed)Port : 8443 (If it doesn’t work change it […]

How to settle City ledger Payments ( Account Receivable) in eZee Optimus?

City ledger/Credit account enables authorized person to send the bill to account receivables where charges are accumulated and The property then periodicallyCity ledger/Credit account enables authorized person to send the bill to account receivables where charges are accumulated and The property then periodically invoices the person or organization responsible for payment of the AR account. Settle the payment in Credit account 2. All the charges you post in Credit Account, Here we have posted in eZee […]

How to enable group items by category on the receipt?

Items can be group on receipt by category. Please follow the below steps to set the receipt. Switch to Backend 2. Go to Setting >> PrintingItems can be group on receipt by category. Please follow the below steps to set the receipt. Switch to Backend 2. Go to Setting >> Printing Template >> Edit receipt template>> Enable Group item by Category. 3. Click on the Setting icon in the receipt template and add the Group header and Group Footer. 4. […]

What is the Goods Return? What is the process of Goods Return in eZee Optimus?

Goods Return is especially designed to control the inventory deduction when, store sends items back to the vendor for some reasons, such as receiving theGoods Return is especially designed to control the inventory deduction when, store sends items back to the vendor for some reasons, such as receiving the expired items, an item was broken, or needing to replace the items.  Good Returns will deduct the quantity from the respected store. Please refer below screen shot to create Goods […]

How to add menu items in eZee Optimus?

What is Menu Item? In the restaurant, a menu is a list of food and beverages offered to customers and the prices. A menu may be à la carte – whichWhat is Menu Item? In the restaurant, a menu is a list of food and beverages offered to customers and the prices. A menu may be à la carte – which presents a list of options from which customers choose – or table d’hôte, in which case a pre-established sequence of courses is offered. Video: […]

What is the use of Vendor Catalog?

The vendor catalog is a list of goods available from different vendors. An accurate and complete vendor catalog can make it easier to keep items in stockThe vendor catalog is a list of goods available from different vendors. An accurate and complete vendor catalog can make it easier to keep items in stock at the best possible price. You can link multiple vendor catalog items to a single product catalog item, which allows you to track information about a single item at […]

I have added a menu item, but it’s not showing on the ordering screen?

There are two steps to add menu item to show on Ordering screen. Add Menu itemMenu management Adding Menu item : Switch to back >>There are two steps to add menu item to show on Ordering screen. Add Menu item Menu management Adding Menu item : Switch to back >> Menu>> Item Define Menu group and Menu Sub group 2. Go to Menu management, Link menu item with Menu group and Menu Subgroup. Menu Management>> Setting icon>> Add Menu […]

How to print reports from rapid serve?

First, define the peripheral from the eZee Optimus backend to print reports from Rapid serve application. Switch to back>> Go to SettingsFirst, define the peripheral from the eZee Optimus backend to print reports from Rapid serve application. Switch to back>> Go to Settings >> Virtual Device >> Add Mini report printer 2. Now go to Terminal and add a printer device to print reports from Rapid Serve. Select the options as given screenshot based on the […]

Which report would show the Business source-wise sales and commission?

We can check the sales commission details report and select the business source. Do visit on live chat support if you have any further queries for theWe can check the sales commission details report and select the business source. Do visit on live chat support if you have any further queries for the eZee Optimus.eZee Optimus Live chat Support Related Topic:- How to take the order for business source in eZee Optimus

How to take the order for business source in eZee Optimus?

Business Source: There are tie up with Business source which gives business to restaurant on commission bases. Define Business source in eZeeBusiness Source: There are tie up with Business source which gives business to restaurant on commission bases. Define Business source in eZee Optimus. Create Commission plan 2. Define business source 3. Map the Business source with Outlet. 4. Enable the business source in Order types. Here we have activated for Dine in, We can activate […]

How to change the conversion rate for a currency?

When restaurant accepting multi-currency payment, Exchange currency rates keep changing based on the market so we can modify the conversion rate from eZeeWhen restaurant accepting multi-currency payment, Exchange currency rates keep changing based on the market so we can modify the conversion rate from eZee Optimus. Change conversion rate: Switch to eZee Optimus Backend>> Currency Check base currency and Exchange currency. Edit the currency to change conversion with Base currency. 2. Edit the conversion rate as below. […]

How to enable contactless payment and which payment gateways can be integrated?

When guests take contactless orders from mobile, they can also manage to pay from mobile itself. It requires online payment needs to be activated and theWhen guests take contactless orders from mobile, they can also manage to pay from mobile itself. It requires online payment needs to be activated and the payment gateway should be integrated with eZee Optimus. Currently we can integrate Airpay Payment gateway with eZee Optimus, Still for other payment gateway, we can check feasibility to integrate. […]

User is not able to give discount in eZee Optimus?

Discount is privilege based operation in Point of sale, Every user have not access to apply the discount. User will not be able to apply discount on twoDiscount is privilege based operation in Point of sale, Every user have not access to apply the discount. User will not be able to apply discount on two conditions. Discount is not active in User id Discount privilege is not given to user If discount is not enable in user id, it will throw below […]

How do know which store item is consumed from the reports?

To check inventory items consumption, kindly refer menu item consumption reports. Go to Reports. 2. Check Menu item consumption report. Select theTo check inventory items consumption, kindly refer menu item consumption reports. Go to Reports. 2. Check Menu item consumption report. Select the date and select the outlet. Select the cost calculation method to see value of consumed item. 3. In Report, it will show menu item name and against it item consumed for this menu […]