How can Hotels communicate with their Booking.com guests using our channel manager?

Guest engagement is one of the important aspects of hotels. It is equally important to engage with the guests when they reach out to hotels with theirGuest engagement is one of the important aspects of hotels. It is equally important to engage with the guests when they reach out to hotels with their requests. Our hotels were finding it difficult to go on Booking.com and check the recent messages from their guests and reply to them. With this enhancement, we bring […]

Expedia – Connection Steps

To connect our channel manager with Expedia, kindly follow the below steps. Step: 1) First of all please log in to the Expedia.com extranet. Step: 2)To connect our channel manager with Expedia, kindly follow the below steps. Step: 1) First of all please log in to the Expedia.com extranet. Step: 2) Click on Room and Rates >> Expedia Connectivity Settings. Step: 3) Select “eZee Absolute” as a connectivity Provider.

What is Multi-Factor Authentication (MFA) and why is MFA Important?

Multi-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resourceMulti-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resource such as an application, online account, or a VPN. MFA is a core component of a strong identity and access management (IAM) policy. Rather than just asking for a username and […]

How to Reset Multi-Factor Authentication (MFA) for the User?

If the user is lost his QR code and wants a new one, he can reset it and generate a new QR code. To do so, please follow the steps below.eZee ReservationEZEEIf the user is lost his QR code and wants a new one, he can reset it and generate a new QR code. To do so, please follow the steps below.eZee Reservation EZEE RESERVATION: Path: eZee Reservation -> User Once you click, you can two options. 1. Reset and 2. Disable The same feature is […]

How to Enable Multi-Factor Authentication (MFA)?

To enable this feature, please follow the below steps. EZEE RESERVATION: Path: eZee Reservation -> Settings -> SecurityTo enable this feature, please follow the below steps. EZEE RESERVATION: Path: eZee Reservation -> Settings -> Security Settings Once it is enabled, the hotelier must activate it for the particular user. So, for the activation, follow the below steps shown in the screenshot. Path: eZee Reservation -> Users Once you click, the below screen will be visible […]

How to Disable Multi-Factor Authentication (MFA) Partially/Completely?

If the hotelier wants to disable 2FA for any user, he can do it using the below screen. EZEE RESERVATION: Path: eZee Reservation -> UserIf the hotelier wants to disable 2FA for any user, he can do it using the below screen. EZEE RESERVATION: Path: eZee Reservation -> User Module Once you click, you can two options. 1. Reset and 2. Disable The same feature is implemented on the two more screens. ABSOLUTE CONFIGURATION: Path: eA Configuration -> Users NEW […]

Is it Possible to apply Auto Stop sell from the channel manager based on time schedules?

Yes, now we can schedule auto stop sell on the OTA from the channel manager The new feature “Auto Stop sell '' enables the user to schedule the time-basedYes, now we can schedule auto stop sell on the OTA from the channel manager The new feature “Auto Stop sell ” enables the user to schedule the time-based stop sell. If the user wants to set the stop sell for some specific day of the week after a fixed number of hours then we […]

How Hotelier can reply to the review from Critique? (Reputation Managment)

Ezee Critique (Reputation management) system brings all your reviews from different OTA's and Tripadvisor in the one software that is ezee critique Keep aEzee Critique (Reputation management) system brings all your reviews from different OTA’s and Tripadvisor in the one software that is ezee critique Keep a detailed track of the reviews you receive on several sites, and respond to them effortlessly right from the reputation management software, in a flash. So it’s not just managing reviews, but […]

How to add business Source in eZee Absolute PMS system as well as in channel manager?

Business Source: The sales and marketing department would like to do a sales analysis of the source of the business. Such information and analysis would beBusiness Source: The sales and marketing department would like to do a sales analysis of the source of the business. Such information and analysis would be helpful to design a promotion campaign, marketing budget, or even helpful to determine what rate to offer to which travel agent. You can define your entire business source here and […]

How to create room type in eZee Centrix/Reservation?

Dear user, Please refer below steps to create a room type in eZee Centrix/Reservation Step 1: Login to eZee Centrix from this link:            Dear user, Please refer below steps to create a room type in eZee Centrix/Reservation Step 1: Login to eZee Centrix from this link:              https://live.ipms247.com/rcm Step 2: Go to “Old Extranet” from the footer Please refer below screenshot for reference: Step 3: Go to Master >> Manage Rooms >> Room Type […]

How to configure Amenities in eZee Centrix/Reservation?

Dear user, Please refer below details to configure Amenities in eZee Centrix/Reservation Step 1: Login to eZee Centrix from this link:            Dear user, Please refer below details to configure Amenities in eZee Centrix/Reservation Step 1: Login to eZee Centrix from this link:               https://live.ipms247.com/rcm Step 2: Go to “Old Extranet” from the footer Please refer below screenshot for reference: Step 3: Go to Master >> Manage Rooms >> Amenities     […]

How to Add Manual Reservation from new extranet eZee Centrix / Rise?

Please refer below Video and steps with information to add manual Reservation from eZee Centrix / Rise. Video:-     1. Please referPlease refer below Video and steps with information to add manual Reservation from eZee Centrix / Rise. Video:-     1. Please refer below screenshot, you have to click on the Icon Add Reservation. 2. Once you will click on the Button select the Booking Source, Travel Agent, Business Source and Booking type. 3. Then […]

How to upload / change Room Images / Banner in eZee Reservation?

Refer to the below-attached videos for the banner image and room images respectively, From Old Extranet (How to go oldRefer to the below-attached videos for the banner image and room images respectively, From Old Extranet (How to go old extranet: https://tinyurl.com/yaw4j9tk) 1. Change / Upload Room Type Images: Go to Old Extranet >> Masters >> Manage Rooms >> Room Type Edit Room Type to change/Upload an image To delete existing one click on X and upload […]

How many OTAs can be connected to eZee channel manager?

We have more than 100 OTA integrated with us, please refer below link for List ofWe have more than 100 OTA integrated with us, please refer below link for List of OTAs. https://www.ezeeabsolute.com/channels.php

How to apply / remove Stop sell in New Extranet?

Refer to the below attached video for the same.  On New Extranet we can apply/remove Stop sell in 3 ways. 1. Apply for more than one day (RateRefer to the below attached video for the same.  On New Extranet we can apply/remove Stop sell in 3 ways. 1. Apply for more than one day (Rate & Inventory): If you want to apply stop sell for one or two days, you can do it from the Rate & Inventory. Select Stop sells […]

How to create Derived Rate plan?

Refer to a below-attached video for the same.  Derived:- It's dependent rate plan of Parents rate plans and Parent Rate Plan has to be Master toRefer to a below-attached video for the same.  Derived:- It’s dependent rate plan of Parents rate plans and Parent Rate Plan has to be Master to manage rates for child rate plans. It follows the Master (Main) Rate Plan. It acts as the child Rate Plan. Rates have to be linear rates (Same difference for the […]

Types of Rate Plan- eZee Reservation & eZee Centrix

There are three types of Rate Plans in eZee Reservation & eZee Centrix 1) Independent:-  It means the rate plans are managed independently. This willThere are three types of Rate Plans in eZee Reservation & eZee Centrix 1) Independent:-  It means the rate plans are managed independently. This will update different rates for both Booking Engine & Channel Manager 2) Master:- It means the rate plans are managed as the major ones. This will share the same rates for both Booking Engine […]

Getting error “Rate should be between : 0.00 and 0.00” while updating rates from channel manager / Rate Threshold error

Refer to the below attached video for the same,  If you are getting an error Rate should be between 0.00 and 0.00 while updating any Rates for RateRefer to the below attached video for the same,  If you are getting an error Rate should be between 0.00 and 0.00 while updating any Rates for Rate plan, please follow the below steps.   Path: New Extranet >> Menue >> Rate Threshold Set your Minimum rate and Maximum Rate here, for every rate plan or […]

How to Redirect / Open to Old Extra-net from New Extra-net?

Refer to the below attached video for the same.  To switch to old extranet from old extranet, click on Old Extranet button and it will redirect you toRefer to the below attached video for the same.  To switch to old extranet from old extranet, click on Old Extranet button and it will redirect you to Old Extranet. Screenshot: Note: Click on old extranet still, you will redirect to New extranet or same page again, Clear your cookies and cache ones, and […]

How to update for multiple dates at the same time, in New Extranet(eZee Rise)? (Distribution wizard)

Refer to the below attached video for the same,  If you need to update values for a particular time period, they can use Distribution Wizard, whereRefer to the below attached video for the same,  If you need to update values for a particular time period, they can use Distribution Wizard, where they can add more then one date/rate plan. Note: In Distribution Wizard, you can select multiple room type/rate plan at a time and also multiple dates/months. Screenshot 1: […]