In eZee Absolute, working date is past dated. How I can bring it to current/actual date?

First let's understand, why the working date is past dated? Reason: Night Audit has not been performed since that particular date. Solution: PerformFirst let’s understand, why the working date is past dated? Reason: Night Audit has not been performed since that particular date. Solution: Perform Night Audit, to bring the working date to current date. Path to perform night audit: Login into eZee Absolute >> Front Office >> Night Audit How to perform Night audit or Day close in eZee Absolute?

How to configure Transportation Mode in eZee Absolute?

Path: Login into eZee Absolute Configuration >> Master >> General >>Transportation Mode >> Add Transportation Mode >> FeedPath: Login into eZee Absolute Configuration >> Master >> General >>Transportation Mode >> Add Transportation Mode >> Feed values  >> Save. Screenshot:

I’m getting an Access Denied error message while editing transaction.

This error is related to web browser clear cookies & Cache Memory. 1.Press "CTRL+SHIFT+DELETE" on Google Chrome and clear "Cache Memory"This error is related to web browser clear cookies & Cache Memory. 1.Press “CTRL+SHIFT+DELETE” on Google Chrome and clear “Cache Memory” only. 2.Restart web browser and login into eZee Absolute with admin user and try to perform Edit Transactions again.

How to configure Paid Outs/Pay Out Types in eZee Absolute?

Path: Login into eZee Absolute Configuration >> Master >> General >> Pay Outs >> Add Pay Out >> Feed values  >>Path: Login into eZee Absolute Configuration >> Master >> General >> Pay Outs >> Add Pay Out >> Feed values  >> Save. Screenshot:

I’m facing a problem with loading eZee Absolute browser(Google Chrome, Internet explorer, Mozilla Firefox, etc.)

Please find the below steps if you are not able to Access eZee Absloute Link into any browser: Control Panel >>> Internet option >>>AdvancePlease find the below steps if you are not able to Access eZee Absloute Link into any browser: Control Panel >>> Internet option >>>Advance tab>>>Click on Reset advance Setting>>>click on Reset Button>>>Check mark on Delete Personal setting >>>Reset. You may refer the below screenshot for the same.

How to define reasons for Block Room, Cancel Reservation, Check In, Check Out, Folio Transaction, Guest Folio, House Keeping in eZee Absolute?

Path: Login into eZee Absolute Configuration >> Master >> Reasons>> Reason >> Add Reason >> Feed values  >>Path: Login into eZee Absolute Configuration >> Master >> Reasons>> Reason >> Add Reason >> Feed values  >> Save. Screenshot 1: Screenshot 2:

I am not able to login to my absolute account. It shows “Your user account does not have rights to access Front Office”.

Before we check the solution, let us understand the reason behind such message Reason: eZee Absolute is a cloud-based system thereby, considering a securityBefore we check the solution, let us understand the reason behind such message Reason: eZee Absolute is a cloud-based system thereby, considering a security factor, we have a privilege for the user account to login through specific IP address only. If we want the user to login only through particular IP address then, we need […]

I am not able to print the receipt and registration card. The system shows – Error #2032.

What is Error 2032? Error 2032 is a Windows stream error. The error is generated when running applications like Flash. It shows that the application isWhat is Error 2032? Error 2032 is a Windows stream error. The error is generated when running applications like Flash. It shows that the application is unable to request ads from a server. Cause : Corrupt download or incomplete installation of Adobe Flash Player software. Corruption in Windows registry from a recent Adobe Flash Player-related […]

How to configure/edit email template in eZee Absolute?

Path: Login into eZee Absolute Configuration >> Master >> General >> Meal Plan >> Add Meal Plan >> Feed values  >>Path: Login into eZee Absolute Configuration >> Master >> General >> Meal Plan >> Add Meal Plan >> Feed values  >> Save. Screenshot 1: Screenshot 2:

How to configure Meal Plan in eZee Absolute?

Path: Login into eZee Absolute Configuration >> Master >> General >> Meal Plan >> Add Meal Plan >> Feed values  >>Path: Login into eZee Absolute Configuration >> Master >> General >> Meal Plan >> Add Meal Plan >> Feed values  >> Save. Screenshot 1: Screenshot 2:

While generating key card we get the message “Service is closed at your terminal. Key Card not Generated.”

While Generating Key card when you receive above message "Service is Closed at your terminal. Keycard not Generating" follow below provided steps. 1)While Generating Key card when you receive above message “Service is Closed at your terminal. Keycard not Generating” follow below provided steps. 1) Please check in system tray of windows, There should be our Keycard Service running. If not running then find pink round icon on desktop, right click on it and start that as […]

How to create Extra Charge in eZee Absolute?

Path: Login into eZee Absolute Configuration >> Master >> General >> Extra Charge >> Add Extra Charge >> Feed values  >>Path: Login into eZee Absolute Configuration >> Master >> General >> Extra Charge >> Add Extra Charge >> Feed values  >> Save. Screenshot 1: Screenshot 2:

How do I restrict my employee to access my data in eZee Absolute from outside hotel premises?

We have a great feature named as IP Config whereby, you can define specific IP address for the particular users. Resultantly, the user can only access eZeeWe have a great feature named as IP Config whereby, you can define specific IP address for the particular users. Resultantly, the user can only access eZee Absolute within your premises. Screenshot:

Is it possible to handle accounts of multiple properties with single login in eZee Absolute?

Yes! You can maintain multiple properties in a single account and that system is named as CRS Account i.e. with a single login, all the properties can beYes! You can maintain multiple properties in a single account and that system is named as CRS Account i.e. with a single login, all the properties can be accessed and managed.

How to define Pay (payment) Methods in eZee Absolute?

Path: Login into eZee Absolute Configuration >> Master >> General >> Pay Method >> Add Payment Method >> Define valuesPath: Login into eZee Absolute Configuration >> Master >> General >> Pay Method >> Add Payment Method >> Define values  >> Save. Screenshot 1: Screenshot 2:

How to define/create several currencies in eZee Absolute?

Path: Login into eZee Absolute Configuration >> Master >> General >> Curency >> Add Currency >> Enter values with exchange ratePath: Login into eZee Absolute Configuration >> Master >> General >> Curency >> Add Currency >> Enter values with exchange rate >> Save. Screenshot 1: Screenshot 2:

How to configure document numbering such as Guest Registration, Guest Folio, Reservation,Cancel Reservation, Extra Charge Voucher?

Moreover, the numbering of Receipt, Guest Invoice, Work Order, Incidental Invoice can also be changed. Path: Login into eZee Absolute ConfigurationMoreover, the numbering of Receipt, Guest Invoice, Work Order, Incidental Invoice can also be changed. Path: Login into eZee Absolute Configuration >> Settings >> General >> Document Numbering >> Set numbering >> Save. Screenshot 1: Screenshot 2:

How to allow or restrict over-booking in eZee Absolute ?

Path: Login into eZee Absolute Configuration >> Settings >> General >> Check In/Reservation Settings >> More Settings >> OtherPath: Login into eZee Absolute Configuration >> Settings >> General >> Check In/Reservation Settings >> More Settings >> Other Settings >> Overbooking   Enable /Disable >> Save. Note: First of all you need to ask raise ticket from CRM, to active this setting, after technical team active this overbooking setting, only user with admin role can take […]

How to send email with reservation voucher, upon successful booking/reservation?

Path: Login into eZee Absolute Configuration >> Settings >> General >> Check In/Reservation Settings >> More Settings >> OtherPath: Login into eZee Absolute Configuration >> Settings >> General >> Check In/Reservation Settings >> More Settings >> Other Settings >> (Checkmark)  >> Save. Screenshot 1: Screenshot 2:

How to define financial year in eZee Absolute?

Path: Login into eZee Absolute Configuration >> Settings >> General >> Check In/Reservation Settings >> More Settings >>Path: Login into eZee Absolute Configuration >> Settings >> General >> Check In/Reservation Settings >> More Settings >> Financial year Settings  >> Set value >> Save. Screenshot 1:   Screenshot 2: