How to print group invoice or receipt from Ezee Absolute?

To Print Group Invoice, Group receipt or send an invoice to the group, follow the below path and screenshot. How to Access: In order to print group invoiceTo Print Group Invoice, Group receipt or send an invoice to the group, follow the below path and screenshot. How to Access: In order to print group invoice or receipt please follow the below steps. Screenshot 1: eZee absolute >> Group >> Group Reservation >> Edit Group >> Folio >> Print Group Invoice or Receipt Invoice templet […]

How to change Bill to option in Invoice? / How to bill invoice on company name in Ezee Absolute?

Bill to Compan/City ledger: If the guest is from one of the companies and that company will pay the charges of the guest in that case company wants a bill toBill to Compan/City ledger: If the guest is from one of the companies and that company will pay the charges of the guest in that case company wants a bill to with its name so we can do bill to Company/City ledger in the eZee Absolute. How to access: In order to bill to company […]

How to define Travel Agent Commission at the time of booking or after booking in Ezee Absolute?

Travel Agent is a person whose job it is to book rooms for end clients (individuals, groups, corporations) on behalf of hotels and against that booking, heTravel Agent is a person whose job it is to book rooms for end clients (individuals, groups, corporations) on behalf of hotels and against that booking, he receives a commission from hotels. There are several ways to assign TA and define the commission plan which is as follows. Location: eZee Absolute >> Front office >> Walk-in / Reservation screenshot 1: […]

How to create travel agent in eZee Absolute?

Travel Agent is a person whose job it is to book rooms for end clients (individuals, groups, corporations) on behalf of hotels. The hotelier would be gettingTravel Agent is a person whose job it is to book rooms for end clients (individuals, groups, corporations) on behalf of hotels. The hotelier would be getting bookings from offline/online Travel Agent, So it is required to add that Travel agent in eZee absolute PMS database. How to Access: In order to create a travel agent please follow […]

Can I set in the system the 3% charge when the guest pays by card? / How to add surcharge for any payment type in eZee Absolute?

To set surcharges, you need to login into Configuration >> Master >> General >> Pay Method >> Edit payment type which you want to addTo set surcharges, you need to login into Configuration >> Master >> General >> Pay Method >> Edit payment type which you want to add surcharges. Screenshot 1: Screenshot 2: To add surcharges on payment type, select one of the extra charges to post surcharges, create one extra charge as Surcharges.

How to give Complimentary room in eZee Absolute?

The Complimentary Guest Room(s) is for free overnight lodging at a Participating Hotel during the stay. Location: eZee absolute PMS >> Front OfficeThe Complimentary Guest Room(s) is for free overnight lodging at a Participating Hotel during the stay. Location: eZee absolute PMS >> Front Office >>  Walk-in / Reservation User Privilege: eZee absolute configuration >> User >> Edit user >> Privileges >> Front office >> Allow selling Room as Complimentary How to access: In order to perform complimentary room reservation/Booking please follow […]

How to print Single or Multiple GR card?

Once the guest arrives at the hotel, the front desk agent creates a guest registration card in order to collect important guest information which is requiredOnce the guest arrives at the hotel, the front desk agent creates a guest registration card in order to collect important guest information which is required to sign from the guest.  Once guest check-In to a hotel, the hotelier prints GR Card for guest reference, Below are the steps on how to Print GR Card for […]

How to give or remove discount on Group booking in eZee Absolute?

You can give a discount on all Group booking at once, not needed to open each individual group booking and give them a discount. How to Access: In order toYou can give a discount on all Group booking at once, not needed to open each individual group booking and give them a discount. How to Access: In order to give or remove the discount on Group booking please follow the below steps and video. Pre-requisite: eZee Absolute Configuration >> Master >> General >> Discounts. User Privilege: eZee […]

How to Configure Payment Gateway with eZee Absolute?

First of all you need to purchase below payment gateway or you must have these payment gateway, then ask account manager to active it by email onFirst of all you need to purchase below payment gateway or you must have these payment gateway, then ask account manager to active it by email on cm@ezeetechnosys.com Please follow below steps to configure Payment Gateway. 1)  Go to eZee Configuration On Display Settings page, select your desired Payment Gateway, as shown in screenshot below. […]

How to use Guest Portal in eZee Absolute?

To use Guest Portal Service, please refer following steps with screenshots; Step 1: Activate Guest Portal  Path: Go to eZee Absolute ConfigurationTo use Guest Portal Service, please refer following steps with screenshots; Step 1: Activate Guest Portal  Path: Go to eZee Absolute Configuration >> Settings >> Others >> Guest Portal Settings >> then activate the Guest Portal and set the visibility settles, general settings, and Property Map as per your preference. (Refer below screenshot) Step 2: […]

What is IP Config in eZee Absolute? How to configure it?

eZee Absolute is a cloud-based system thereby, considering a security factor, we have a privilege for the user account to login through specific IP addresseZee Absolute is a cloud-based system thereby, considering a security factor, we have a privilege for the user account to login through specific IP address only. If we do not wish to give GLOBAL login access to the user, we need to define specific IP addresses and here is the Path : Login into eZee […]

In eZee Absolute, how can i change fonts in the Email Template?

Following are the Steps to Change the fonts in to the Email Template in eZee Absolute 1) Login in to eZee Absolute Configuration 2) Go to Master TabFollowing are the Steps to Change the fonts in to the Email Template in eZee Absolute 1) Login in to eZee Absolute Configuration 2) Go to Master Tab >>>Email Template>>>Templates 3) Click on pencil Mark (Edit) in front of the template you want to edit . 4) Select the Sentence/Word you want  to change the […]

Reservation clerk user role is not able to book reservation it’s say Access Denied! (Assign Room) Your User account does not have rights to access this functionality.

While taking a reservation if User gets above message, then follow the below steps and screenshot to overcome the same. 1) Login to eZee AbsoluteWhile taking a reservation if User gets above message, then follow the below steps and screenshot to overcome the same. 1) Login to eZee Absolute Configuration 2) Click on User tab. 3) Select User who is not able to perform reservation click on Edit button. 4) Tick mark the Assign Room privilege and click on […]

In eZee Absolute – How do I update/change user login password?

You can login with User who has administrator rights. Path: eZee Configuration >> User List >> Select User >> Click on Reset PasswordYou can login with User who has administrator rights. Path: eZee Configuration >> User List >> Select User >> Click on Reset Password  >> Insert New Password. Screenshot 1: Screenshot 2:

CGST and SGST tax for GST configure but tax applied for room charges showing under Other Taxes in eZee Absolute.

The development team has introduced the new setting for showing different tax for room charges (CGST and SGST) and extra charges (Other tax). TheyThe development team has introduced the new setting for showing different tax for room charges (CGST and SGST) and extra charges (Other tax). They introduced two new Parameters on Display Settings Screen for Folio Detail Template 14 – GST and Group Invoice Template 6 – GST/Pro Forma Template 6 – GST 1) CGST Tax 2) SGST […]

How to do Setting to Print Inclusion on GR Card in eZee Absolute?

Inclusion is not able to print on GR Card. For that you need to print Folio and to print Inclusion on Folio you need to unable from eZee AbsoluteInclusion is not able to print on GR Card. For that you need to print Folio and to print Inclusion on Folio you need to unable from eZee Absolute configuration.

How to receive feedback from client about services after checkout.

To receive feedback from client in eZee Absolute for that first you need to login with eZee Absolute configuration and follow the below mention steps. 1)To receive feedback from client in eZee Absolute for that first you need to login with eZee Absolute configuration and follow the below mention steps. 1) Master >> Marketing >> Email Marketing & Scheduling 2) Select Type as Post Departure and click on Search. 3) Click on edit button for Template Rate our service, give […]

Is it possible to have auto night audit feature in eZee absolute?

Yes, It is possible to set auto night audit feature in eZee Absolute. First you need to drop an email to active this feature to cm@ezeetechnosys.com andYes, It is possible to set auto night audit feature in eZee Absolute. First you need to drop an email to active this feature to cm@ezeetechnosys.com and accordingly concern person will enable this feature in your account. Once this feature is enabled from our side, you will be able to see AUTO SETTINGS button under Settings >> […]

In which email templates Hotel Logo is visible in eZee Absolute?

For the below email templates only system shows logo in templates. 1) Reservation Confirmation email to Guest/Booker. 2) Notification email toFor the below email templates only system shows logo in templates. 1) Reservation Confirmation email to Guest/Booker. 2) Notification email to Guest/Booker for their Booking Inquiry. 3) Email to Guest/Booker on Hold Booking This above template’s are available In Absolute configuration >> Master >> Email template >> Template 

How to send Reservation voucher as PDF Attachment?

To activate this option First login with eZee Absolute Configuration >> Settings >> General >> Check-in/Reservation >> More SettingsTo activate this option First login with eZee Absolute Configuration >> Settings >> General >> Check-in/Reservation >> More Settings >> and check the option “Send Reservation voucher as pdf” and “email reservation voucher” and save this setting. For more information follow the below steps. Screenshot: