Reservation clerk user role is not able to book reservation it’s say Access Denied! (Assign Room) Your User account does not have rights to access this functionality.

While taking a reservation if User gets above message, then follow the below steps and screenshot to overcome the same. 1) Login to eZee AbsoluteWhile taking a reservation if User gets above message, then follow the below steps and screenshot to overcome the same. 1) Login to eZee Absolute Configuration 2) Click on User tab. 3) Select User who is not able to perform reservation click on Edit button. 4) Tick mark the Assign Room privilege and click on […]

In eZee Absolute – How do I update/change user login password?

You can login with User who has administrator rights. Path: eZee Configuration >> User List >> Select User >> Click on Reset PasswordYou can login with User who has administrator rights. Path: eZee Configuration >> User List >> Select User >> Click on Reset Password  >> Insert New Password. Screenshot 1: Screenshot 2:

CGST and SGST tax for GST configure but tax applied for room charges showing under Other Taxes in eZee Absolute.

The development team has introduced the new setting for showing different tax for room charges (CGST and SGST) and extra charges (Other tax). TheyThe development team has introduced the new setting for showing different tax for room charges (CGST and SGST) and extra charges (Other tax). They introduced two new Parameters on Display Settings Screen for Folio Detail Template 14 – GST and Group Invoice Template 6 – GST/Pro Forma Template 6 – GST 1) CGST Tax 2) SGST […]

How to do Setting to Print Inclusion on GR Card in eZee Absolute?

Inclusion is not able to print on GR Card. For that you need to print Folio and to print Inclusion on Folio you need to unable from eZee AbsoluteInclusion is not able to print on GR Card. For that you need to print Folio and to print Inclusion on Folio you need to unable from eZee Absolute configuration.

How to receive feedback from client about services after checkout.

To receive feedback from client in eZee Absolute for that first you need to login with eZee Absolute configuration and follow the below mention steps. 1)To receive feedback from client in eZee Absolute for that first you need to login with eZee Absolute configuration and follow the below mention steps. 1) Master >> Marketing >> Email Marketing & Scheduling 2) Select Type as Post Departure and click on Search. 3) Click on edit button for Template Rate our service, give […]

Is it possible to have auto night audit feature in eZee absolute?

Yes, It is possible to set auto night audit feature in eZee Absolute. First you need to drop an email to active this feature to cm@ezeetechnosys.com andYes, It is possible to set auto night audit feature in eZee Absolute. First you need to drop an email to active this feature to cm@ezeetechnosys.com and accordingly concern person will enable this feature in your account. Once this feature is enabled from our side, you will be able to see AUTO SETTINGS button under Settings >> […]

In which email templates Hotel Logo is visible in eZee Absolute?

For the below email templates only system shows logo in templates. 1) Reservation Confirmation email to Guest/Booker. 2) Notification email toFor the below email templates only system shows logo in templates. 1) Reservation Confirmation email to Guest/Booker. 2) Notification email to Guest/Booker for their Booking Inquiry. 3) Email to Guest/Booker on Hold Booking This above template’s are available In Absolute configuration >> Master >> Email template >> Template 

How to send Reservation voucher as PDF Attachment?

To activate this option First login with eZee Absolute Configuration >> Settings >> General >> Check-in/Reservation >> More SettingsTo activate this option First login with eZee Absolute Configuration >> Settings >> General >> Check-in/Reservation >> More Settings >> and check the option “Send Reservation voucher as pdf” and “email reservation voucher” and save this setting. For more information follow the below steps. Screenshot:

Is it possible to configure Virtual/Imaginary/House Use room in eZee Absolute?

Yes, It is possible to configure Virtual room as Paymaster. Find attachment for configured Paymaster and how it isYes, It is possible to configure Virtual room as Paymaster. Find attachment for configured Paymaster and how it is used. https://cmezee.freshdesk.com/helpdesk/attachments/9048468109

How to change colors of Reservation/Due-out/checked out, etc statuses?

Path: Login into eZee Absolute Configuration >>Rooms >>  Status Colour >> Select colour >> Save. Screenshot 1 : Screenshot 2Path: Login into eZee Absolute Configuration >>Rooms >>  Status Colour >> Select colour >> Save. Screenshot 1 : Screenshot 2 :

How to create a new room in eZee Absolute?

Path: Login into eZee Absolute Configuration >>Rooms >>  Room >> Add Room  >> Enter Details >> Save  Screenshot 1:Path: Login into eZee Absolute Configuration >>Rooms >>  Room >> Add Room  >> Enter Details >> Save  Screenshot 1: Screenshot 2:

How to configure amenity in eZee Absolute?

Path: Login into eZee Absolute Configuration >>Rooms >> Amenities >> Add Amenity >> Enter Details >> Save  ScreenshotPath: Login into eZee Absolute Configuration >>Rooms >> Amenities >> Add Amenity >> Enter Details >> Save  Screenshot 1: Screenshot 2:

How to define rates in eZee Absolute?

Path: Login into eZee Absolute Configuration >>Rates >> Room Rates>> Screenshot: Rates can be defined in three differentPath: Login into eZee Absolute Configuration >>Rates >> Room Rates>> Screenshot: Rates can be defined in three different ways: 1: Regular Filter with room types and Rate Types >> Enter rates for Base Adult, Extra Adult, Extra Child >> Save. 2: Seasonal Rates  Filter with room types/ Rate Types and Seasons (select one)>> (Click on) Get […]

How to configure Rate Types in eZee Absolute?

Path: Login into eZee Absolute Configuration >>Rates >> Rate Type >> Add Rate Type>> Configure  >> Save. ScreenshotPath: Login into eZee Absolute Configuration >>Rates >> Rate Type >> Add Rate Type>> Configure  >> Save. Screenshot 1: Screenshot 2:

How to send send reports automatically upon night audit?

Activate email and reports from eZee Absolute Configuration, that will be sent automatically upon night audit. Path: Login into eZee Absolute ConfigurationActivate email and reports from eZee Absolute Configuration, that will be sent automatically upon night audit. Path: Login into eZee Absolute Configuration >> Settings >> General >> Print and Email Setting >> (Under) Send Reports On Night Audit >> (Checkmark) Preferred reports >> Enter email address-es in “Send To” >> Save. Screenshot 1: Screenshot 2:  

How to send email to guest upon Reservation Released or/and Cancelled, automatically?

Activate email upon Reservation Released or/and Cancelled from eZee Absolute Configuration. Path: Login into eZee Absolute Configuration >> SettingsActivate email upon Reservation Released or/and Cancelled from eZee Absolute Configuration. Path: Login into eZee Absolute Configuration >> Settings >> General >> Print and Email Setting >> (Under) Email Option >> (Checkmark)Email for Reservation Released  >> Select “template” from the drop down >> (Checkmark, if desired)Email for Reservation Cancelled / Preview>> Save. Screenshot 1: Screenshot 2: Related […]

How to send email to guest automatically upon checkout?

Activate email upon checkout from eZee Absolute Configuration. Path: Login into eZee Absolute Configuration >> Settings >> General >>Activate email upon checkout from eZee Absolute Configuration. Path: Login into eZee Absolute Configuration >> Settings >> General >> Print and Email Setting >> (Under) Email Option >> (Checkmark)Email Thanks at Check Out  >> Select “template” from the drop down >> Save. Screenshot 1: Screenshot 2: Related Question: How to configure/edit email template in eZee Absolute?

How to define seasons in eZee Absolute??

Path: Login into eZee Absolute Configuration >>Rates >> Season >> Add Season>> configure  >>Path: Login into eZee Absolute Configuration >>Rates >> Season >> Add Season>> configure  >> Save. Screenshot:

How to create User Roles in eZee Absolute?

Path: Login into eZee Absolute Configuration >> Click on property name(Refer SS) >> User Role >> Add User Role>> Enter detailsPath: Login into eZee Absolute Configuration >> Click on property name(Refer SS) >> User Role >> Add User Role>> Enter details  >> Save. Screenshot 1: Screenshot 2:

How to create users in eZee Absolute?

Path: Login into eZee Absolute Configuration >> Click on property name(Refer SS) >> User >> Add User >> Enter details  >>Path: Login into eZee Absolute Configuration >> Click on property name(Refer SS) >> User >> Add User >> Enter details  >> Save. Screenshot 1: Screenshot 2: