How to enable automated Green Tax for Maldives in eZee Absolute?

In Maldives, Green Tax is calculated as $3/pax/night for a guest house and $6/pax/night for hotels & resorts. This green tax is applicable only onIn Maldives, Green Tax is calculated as $3/pax/night for a guest house and $6/pax/night for hotels & resorts. This green tax is applicable only on Tourist if they stay more than 12-hour rule, System will check whether the guest is Tourist, Local or Work Permit Holder.  if it is selected as Tourist, Green Tax will be applied. […]

Can we add more Salutations?

Yes, We can add more Salutations in a system, you can just drop an email to cm@ezeetechnosys.com with new Salutations and our technical team will add itYes, We can add more Salutations in a system, you can just drop an email to cm@ezeetechnosys.com with new Salutations and our technical team will add it for you.

What is Var% in Night Audit Report?

Var% is a variance of your offered rates and normal rates. nrml Tariff = Rates which we have configured or update = normal tariff ofrd Tariff =Var% is a variance of your offered rates and normal rates. nrml Tariff = Rates which we have configured or update = normal tariff ofrd Tariff =  Rate on which we give the bookings, manual rates for booking = offered tariff Formula for Var %: if normal rate is 0 then var % = offered tariff * -100 otherwise […]

Is it possible to download Guest Image and Identity from eZee Absolute?

Yes, If you upload guest Image / Identity at the time of booking or from edit guest, you can download same images from Guest Database. Path: Front OfficeYes, If you upload guest Image / Identity at the time of booking or from edit guest, you can download same images from Guest Database. Path: Front Office >> Guest Database >> Search for Guest name >> Click on Guest name >> If there is any image uploaded you can see options there >> click […]

How to generate invoice number for No show and cancel bookings?

To generate Invoice for Cancel and No Show bookings, we can change some setting, and then invoice number will generate on cancel and no show booking. BelowTo generate Invoice for Cancel and No Show bookings, we can change some setting, and then invoice number will generate on cancel and no show booking. Below is the setting applicable for same. Also, we have to set to control generating invoice nos for no charge/void charge folios. Post Cancellations/No shows, 1) New Folio Created […]

How to Amend stay for Group Booking? / How to change dates for all Group booking at the time in Ezee Absolute?

You can change the date or Amend stay for all group booking at the same time. Path: Edit Group >>  Room Information >> Select your bookingYou can change the date or Amend stay for all group booking at the same time. Path: Edit Group >>  Room Information >> Select your booking >> Operations >> Group Amend Stay Screenshot 1: Screenshot 2:

How to Void booking from eZee Absolute?

To Void any booking from Absolute, you can refer Void Transaction, After clicking on Void Transaction, you can select a reason, if there is no reasonTo Void any booking from Absolute, you can refer Void Transaction, After clicking on Void Transaction, you can select a reason, if there is no reason preloaded, you can click on + to add a new reason. From Stay View: Screenshot 1: From Reservation List / Arrival List / Departure List Screenshot 2:

How to print group invoice or receipt from Ezee Absolute?

To Print Group Invoice, Group receipt or send an invoice to group, follow below path and screenshot. Path: Edit Group >> Folio >> Print GroupTo Print Group Invoice, Group receipt or send an invoice to group, follow below path and screenshot. Path: Edit Group >> Folio >> Print Group Invoice or Receipt Screenshot :

Absolute: City Ledger -> Folio wise Payment Mapping / Posting

Hoteliers who are using our cloud PMS, don't have any provision to map city ledger folio transfer with a payment they receive from city ledger. So they don'tHoteliers who are using our cloud PMS, don’t have any provision to map city ledger folio transfer with a payment they receive from city ledger. So they don’t have any record of payment they are receiving from city ledger is against which folio. With help of this feature, they will be able to get such […]

How to change Bill to option in Invoice? / How to bill invoice on company name in Ezee Absolute?

To change Bill To opt for a folio or set company name as Bill To, refer below path. Path: Edit Transaction >> Folio Details >> Bill To >>To change Bill To opt for a folio or set company name as Bill To, refer below path. Path: Edit Transaction >> Folio Details >> Bill To >> Search for Company or other Guest >> Select your entry. Screenshot :

How to define Travel Agent Commission at the time of booking or after booking in Ezee Absolute?

You can define default commission for travel agent at the time of creating travel agent, find FAQ link at the bottom. To define commission at the time ofYou can define default commission for travel agent at the time of creating travel agent, find FAQ link at the bottom. To define commission at the time of booking, refer below screenshot. screenshot 1: To define / Change commission after booking created. screenshot 2: Screenshot 3:

How to create travel agent in eZee Absolute?

You can create Travel Agent by following the below steps: eZee Absolute Front >> Cashiering >> Travel Agent Database. Kindly refer the belowYou can create Travel Agent by following the below steps: eZee Absolute Front >> Cashiering >> Travel Agent Database. Kindly refer the below screenshot for the same. Screenshot 1: Screenshot 2: Screenshot 3:

Can I set in the system the 3% charge when the guest pays by card? / How to add surcharge for any payment type in eZee Absolute?

To set surcharges, you need to login into Configuration >> Master >> General >> Pay Method >> Edit payment type which you want to addTo set surcharges, you need to login into Configuration >> Master >> General >> Pay Method >> Edit payment type which you want to add surcharges. Screenshot 1: Screenshot 2: To add surcharges on payment type, select one of the extra charges to post surcharges, create one extra charge as Surcharges.

How to give Complimentary room in eZee Absolute?

To give any room as complimentary or on zero room charges, followTo give any room as complimentary or on zero room charges, follow screenshot

How to print Single or Multiple GR card?

To Print GR Card for Multiple / Single Guest who arrived today. Screenshot 1: To Print GR card for any booking, Open Edit Transaction and followTo Print GR Card for Multiple / Single Guest who arrived today. Screenshot 1: To Print GR card for any booking, Open Edit Transaction and follow Screenshot. Screenshot 2: To print GR Card for all share at the same time. Screenshot 3:

How to give or remove discount on Group booking?

You can give a discount on all Group booking at one time, not needed to open each group booking and give them a discount. Path: Edit Group >> RoomYou can give a discount on all Group booking at one time, not needed to open each group booking and give them a discount. Path: Edit Group >> Room Information >> Select Booking you want to give discount >> Options >> Group Discount Screenshot 1: Screenshot 2: The same way, if there is group discount […]

How to Configure Payment Gateway with eZee Absolute?

First of all you need to purchase below payment gateway or you must have these payment gateway, then ask account manager to active it by email onFirst of all you need to purchase below payment gateway or you must have these payment gateway, then ask account manager to active it by email on cm@ezeetechnosys.com Please follow below steps to configure Payment Gateway. 1)  Go to eZee Configuration On Display Settings page, select your desired Payment Gateway, as shown in screenshot below. […]

How to use Guest Portal in eZee Absolute?

To use Guest Portal Service, please refer following steps with screenshots; Step 1: Activate Guest Portal  Path: Go to eZee Absolute ConfigurationTo use Guest Portal Service, please refer following steps with screenshots; Step 1: Activate Guest Portal  Path: Go to eZee Absolute Configuration >> Settings >> Others >> Guest Portal Settings >> then activate the Guest Portal and set the visibility settles, general settings, and Property Map as per your preference. (Refer below screenshot) Step 2: […]

What is IP Config in eZee Absolute? How to configure it?

eZee Absolute is a cloud-based system thereby, considering a security factor, we have a privilege for the user account to login through specific IP addresseZee Absolute is a cloud-based system thereby, considering a security factor, we have a privilege for the user account to login through specific IP address only. If we do not wish to give GLOBAL login access to the user, we need to define specific IP addresses and here is the Path : Login into eZee […]

In eZee Absolute, how can i change fonts in the Email Template?

Following are the Steps to Change the fonts in to the Email Template in eZee Absolute 1) Login in to eZee Absolute Configuration 2) Go to Master TabFollowing are the Steps to Change the fonts in to the Email Template in eZee Absolute 1) Login in to eZee Absolute Configuration 2) Go to Master Tab >>>Email Template>>>Templates 3) Click on pencil Mark (Edit) in front of the template you want to edit . 4) Select the Sentence/Word you want  to change the […]