How to change Bill to option in Invoice? / How to bill invoice on Travel Agent name in eZee Absolute?

Bill to Travel Agent: When any booking received from the company so in this case that company e guest is from one of the Travel Agents and that Travel AgentBill to Travel Agent: When any booking received from the company so in this case that company e guest is from one of the Travel Agents and that Travel Agent will pay the charges of the guest in that case company wants a bill to with its name so we can do bill to Travel Agent […]

How to add & map(assign) city ledger payment against the folio in the eZee Absolute?

What is City Ledger Advance payment or folio mapping? This is a credit/company/hotelier/ Direct Billing account on which guest folio charges will be postedWhat is City Ledger Advance payment or folio mapping? This is a credit/company/hotelier/ Direct Billing account on which guest folio charges will be posted for the moment to perform guest checkout. Once the hotelier received payment from that OTA / Travel agent / Company we have to add that payment and map city ledger folio with payment […]

How to print or send receipt in eZee Absolute?

The receipt confirms that the payment has been received and gives the basics of the sale. So hoteliers generated receipt again received payment and providedThe receipt confirms that the payment has been received and gives the basics of the sale. So hoteliers generated receipt again received payment and provided to guests in the form of email or print that receipt. How to Access: In order to print / email receipt please follow the below steps. Location: eZee absolute PMS stay view >> Edit […]

How to add room type in eZee absolute PMS system?

In eZee Absolute PMS, system rooms are categorized based on room type So room types that you have in your hotel like – Deluxe, Standard, Twin, etc. To add aIn eZee Absolute PMS, system rooms are categorized based on room type So room types that you have in your hotel like – Deluxe, Standard, Twin, etc. To add a room type, click on the ‘Add Room Type” button and fill in the required information.  Location: eZee absolute configuration >> Rooms >> Room Type >> Add […]

How to print Invoice / Bill in eZee Absolute?

Once the Guest settle bill and Invoice is generated with unique Invoice no for future reference. That generated invoice Hotelier issue to guest or concernOnce the Guest settle bill and Invoice is generated with unique Invoice no for future reference. That generated invoice Hotelier issue to guest or concern person at the time of checkout OR may require to print the invoice again at a later stage. How to Access: In order to print invoice/Bill operation please follow the below […]

How to Check-out a room in eZee Absolute?

Once the guest departed from the hotel it's required to perform checkout operation in the PMS system as well. Before performing checkout operation it'sOnce the guest departed from the hotel it’s required to perform checkout operation in the PMS system as well. Before performing checkout operation it’s required to update balance with 0. How to Access: In order to check out a room, please follow the below steps and video. Location: eZee absolute PMS stay view >> click on Transaction […]

How to check-in existing reservation in eZee Absolute?

Check-in we can do in eZee absolute system from the existing reservation. Once the guest arrives at the hotel, the front desk operator can perform check-inCheck-in we can do in eZee absolute system from the existing reservation. Once the guest arrives at the hotel, the front desk operator can perform check-in operations in the system. How to Access: In order to check-in a room, please follow the below steps and video. Location: eZee absolute PMS stay view >> click on Transaction >> […]

How to add guest GST number in eZee Absolute?

Sometimes guests demanding his GST no. to be print in this hotel invoice no to apply To add any Indian Customer GST number in Folio, that can be done from theSometimes guests demanding his GST no. to be print in this hotel invoice no to apply To add any Indian Customer GST number in Folio, that can be done from the folio detail tab. How to Access: In order to add guest GST no.  follow the below steps. Screenshot 1: eZee absolute >> Stay view >> select […]

How to update Rates, Inventory and Stop sell from eZee Absolute App?

You can update rates, Inventory, and Stop sell for Booking engine and OTA from Absolute app, Android, and IOS app named Hotel PMS and Channel Manager, fromYou can update rates, Inventory, and Stop sell for Booking engine and OTA from Absolute app, Android, and IOS app named Hotel PMS and Channel Manager, from where you can update details.  From Menu >> Distribution >> Select Dates, Source and rate plan >> Update your details and click on save

Is it possible to change Rooms color in eZee Absolute?

Yes, It is possible to change color for Rooms, you can change color for room types from a configuration. Goto eZee Configuration >> Rooms >>Yes, It is possible to change color for Rooms, you can change color for room types from a configuration. Goto eZee Configuration >> Rooms >> Room type >> Edit Room Type and change Color you want

How to send booking cancellation email from Ezee Absolute?

In eZee Absolute if you cancel any booking there are 2 ways to send cancellation email, one is automated which send an email after cancellation is done, andIn eZee Absolute if you cancel any booking there are 2 ways to send cancellation email, one is automated which send an email after cancellation is done, and another is Manually in which you need to send manually from that booking. How to Access: In order to send a booking cancellation email please follow the below […]

How can we change a reservation’s room type in Ezee Absolute?

Some times it's required to change room type with several reasons like a guest request to upgrade his booking with higher category room type, Due toSome times it’s required to change room type with several reasons like a guest request to upgrade his booking with higher category room type, Due to maintenance work, it’s required to allocate different room type instead of booked room type. How to Access: In order to perform change reservation room type operation please follow the below […]

How to Assign Bookings/Rooms in eZee Absolute?

In the eZee absolute PMS system, Once the guest arrives hotel as per his scheduled arrival date, Frontdesk operator allocated room as per his booking in aIn the eZee absolute PMS system, Once the guest arrives hotel as per his scheduled arrival date, Frontdesk operator allocated room as per his booking in a hotel, and that also shown in the software it says assign room. There are several ways to assign room in the PMS system. Location: (1) eZee absolute PMS >>Stayview […]

How to enable automated Green Tax for Maldives in eZee Absolute?

In Maldives, Green Tax is calculated as $3/pax/night for a guest house and $6/pax/night for hotels & resorts. This green tax is applicable only onIn Maldives, Green Tax is calculated as $3/pax/night for a guest house and $6/pax/night for hotels & resorts. This green tax is applicable only on Tourist if they stay more than 12-hour rule, System will check whether the guest is Tourist, Local or Work Permit Holder. if it is selected as Tourist, Green Tax will be applied. […]

How to add new salutation (Mr. ,Mrs.) for a guest eZee Absolute?

You can need to drop an email to cm@ezeetechnosys.com with new Salutations details. We will add and revert you in workingYou can need to drop an email to cm@ezeetechnosys.com with new Salutations details. We will add and revert you in working day.

What is Var%, Nrml Tariff & Ofrd Tariff in Night Audit Report?

Once we perform the Night audit process in the eZee absolute PMS system we can generate a Night audit report and on that, we get this all details as shownOnce we perform the Night audit process in the eZee absolute PMS system we can generate a Night audit report and on that, we get this all details as shown below screenshot. Var% is a variance of your offered rates and normal rates. Nrml Tariff = Rates which we have configured or update = normal tariff Ofrd Tariff = […]

Is it possible to download Guest Image and Identity from eZee Absolute?

Yes, If you upload guest Image / Identity at the time of booking or from edit guest, you can download the same images from Guest Database. How to Access: InYes, If you upload guest Image / Identity at the time of booking or from edit guest, you can download the same images from Guest Database. How to Access: In order to download Guest Image and Identity please follow the below steps. Location: Front Office >> Guest Database >> Search for Guest name >> Click on […]

How to generate invoice number for No show and cancel bookings?

To generate Invoice for Cancel and No Show bookings, we can change some setting, and then invoice number will generate on cancel and no show booking. BelowTo generate Invoice for Cancel and No Show bookings, we can change some setting, and then invoice number will generate on cancel and no show booking. Below is the setting applicable for same. Also, we have to set to control generating invoice nos for no charge/void charge folios. Post Cancellations/No shows, 1) New Folio Created […]

How to Amend stay for Group Booking? / How to change dates for all Group booking at a time in eZee Absolute?

Group Booking is booking more than one room for a group of people at a time. Due to some circumstances when the hotelier received a request to make a change inGroup Booking is booking more than one room for a group of people at a time. Due to some circumstances when the hotelier received a request to make a change in arrival or departure dates for the whole group so that is required to update in the system as well that is done with few […]

How to Void booking from eZee Absolute?

To Void any booking from Absolute, you can refer Void Transaction, After clicking on Void Transaction, you can select a reason, if there is no reasonTo Void any booking from Absolute, you can refer Void Transaction, After clicking on Void Transaction, you can select a reason, if there is no reason preloaded, you can click on + to add a new reason. Location:(1) eZee absolute PMS >>Stayview (2) eZee absolute PMS >> Stay view >> Front office>>Reservation List , Arrival […]