Can I make check-in for yesterday after night audit? or How to insert a transaction in past date in Ezee Absolute?

Path: Login into eZee Absolute >> Frontoffice >> Insert Transaction >> Enter preferred details (Arrival/Departure Date, Guest name,Path: Login into eZee Absolute >> Frontoffice >> Insert Transaction >> Enter preferred details (Arrival/Departure Date, Guest name, Phone/email, Identity and etc as preferred) >> Save. Screenshot 1: Screenshot 2:

How to take walk-in/Reservation in a room in eZee Absolute?

Path: Login into eZee Absolute >> Frontoffice >> Walk-In >> Enter preferred details (Arrival/Departure Date, Guest name, Phone/email,Path: Login into eZee Absolute >> Frontoffice >> Walk-In >> Enter preferred details (Arrival/Departure Date, Guest name, Phone/email, Identity and etc as preferred) >> (Click on ) Check-In or Reserve. Screenshot 1: Screenshot 2: Check tutorial video on Youtube: https://youtu.be/2QMrRXneIFU?list=PLWSy6qQkwpMnimKraSIr9XG6gtYvu96zY

How to create company/city Ledger account in Ezee Absolute?

You can create company/Guest Ledger for credit payments by following the below steps: eZee Absolute Front >> Cashiering >> CompanyYou can create company/Guest Ledger for credit payments by following the below steps: eZee Absolute Front >> Cashiering >> Company Database. Kindly refer the below screenshot for the same. Screenshot:

How to generate expense vouchers in Ezee Absolute?

Expense Voucher is nothing but accounts payable. This screen will allow you to enter all the expenses that the front office or the cashier does during theExpense Voucher is nothing but accounts payable. This screen will allow you to enter all the expenses that the front office or the cashier does during the day. To add a new expense voucher & make payments for them from Cashiering >> Expense Voucher option, simply click on the “add new” button in the top right […]

How to change PAX in Ezee Absolute?

You can change the number of pax for both reservations and checked-in guest by selecting Update Pax from Room Charges tab. refer below GIF. GIFYou can change the number of pax for both reservations and checked-in guest by selecting Update Pax from Room Charges tab. refer below GIF. GIF :

Which report will show monthly Room Revenue + Extra Charges? in eZee Absolute

You can check " Manager Report " under Back office reportYou can check ” Manager Report ” under Back office report category.

How to make Group Reservation / Group Booking? Or how to book multiple rooms in one shot? in Ezee Absolute

Solution: It's quite simple, while you are taking a normal walk-in or Reservation, just increase no. of rooms and perform the reservation/walk-in so that itSolution:  It’s quite simple, while you are taking a normal walk-in or Reservation, just increase no. of rooms and perform the reservation/walk-in so that it will be treated as Group Reservation in the System.Path : Login into eZee Absolute -> FrontOffice (Tab) -> Walk-In/New Reservation -> Increase no. of rooms of rooms (Refer attached screenshot.) Screenshot: […]

The Room availability does not match with actual inventory in Stay View of eZee Absolute. What to do?

Rooms availability count is displayed on stay view as per the formula set in the eZee Absolute configuration.Check how to configure formula in eZee AbsoluteRooms availability count is displayed on stay view as per the formula set in the eZee Absolute configuration.Check how to configure formula in eZee Absolute Configuration. Screenshot:

When I try to Amend Stay in eZee Absolute, the system shows error message “Room Inventory is Zero”.

Screenshot of Error Message: Solution : The reason for such message is: There are certain confirmed bookings for the same date, to which rooms areScreenshot of Error Message: Solution : The reason for such message is: There are certain confirmed bookings for the same date, to which rooms are not assigned and you are trying to assign a room to NEW RESERVATION so the system will not allow to do that because, you need to allot rooms to previous bookings. […]

In eZee Absolute, how do I check-out or move sharer guest to another room?

 Solution: Currently, eZee Absolute does not hold a feature to perform such operation(Checkout/Room Move) for room-sharer guest. But, it is under our Solution: Currently, eZee Absolute does not hold a feature to perform such operation(Checkout/Room Move) for room-sharer guest. But, it is under our consideration and we may update it, in our future enhancements.  A temporary solution, in case you want to remove the sharer guest from that particular room: You can manually remove the sharer guest […]

When I try to Amend Stay in eZee Absolute, the system shows error message “Room Inventory is Zero”.

Screenshot of Error Message: Solution :The reason for such message is: There are certain confirmed bookings for the same date, to which rooms are notScreenshot of Error Message: Solution :The reason for such message is: There are certain confirmed bookings for the same date, to which rooms are not assigned and you are trying to assign a room to NEW RESERVATION so the system will not allow to do that because, you need to allot rooms to previous bookings. In […]

How to cancel a Reservation in eZee Absolute?

Path:I. From Stay View1. Right-click on a reservation -> Click on "Cancel" reservation 2. Add Cancellation Fee if applicable 3. Select reason forPath:I. From Stay View1. Right-click on a reservation -> Click on “Cancel” reservation 2. Add Cancellation Fee if applicable 3. Select reason for cancellation 4. Save.   Screenshot :     II. From Reservation List     1. Goto Reservation List, search for Reservation -> Click on Down arrow and select Cancel Reservation      […]

Is it possible to offer different rates in eZee Absolute for each individual bookings in group reservation?

Yes, it's possible to apply different rates for each individual bookings in group reservation. Follow the below screens shot steps. Screen shot :Yes, it’s possible to apply different rates for each individual bookings in group reservation. Follow the below screens shot steps. Screen shot : 1 Screen shot : 2 Note : Once you make any changes regarding this rate mode in the below common Highlighted section then in order to reflect that same for other transactions you […]

How to perform Room Move operation in eZee Absolute?

Path: Right Click on a particular transaction -> Room Move -> Select Room Type -> Select Room number -> Click on Room MovePath: Right Click on a particular transaction -> Room Move -> Select Room Type -> Select Room number -> Click on Room Move button   Screenshot: