How to add Extra Charges on a room? (eZee Absolute)

To Add extra charges for any booking like meal, water, extra bed etc, you can use Add Extra Charges option in eZee Absolute. Location: Edit TransactionTo Add extra charges for any booking like meal, water, extra bed etc, you can use Add Extra Charges option in eZee Absolute. Location: Edit Transaction >> Folio Details User Privilege: eZee absolute configuration >> User >> Edit user >> Privileges >> Cashiering >> Add item to Open Folio, Add item to Close Folio. Above Privileges for […]

How to post a room bill into a ledger account (Settle bill on city ledger) in eZee Absolute?

Company/City ledger:  If any company/City ledger is going to pay on behalf of Guest, we post charges under Company/City ledger, and they ask bill whichCompany/City ledger:  If any company/City ledger is going to pay on behalf of Guest, we post charges under Company/City ledger, and they ask bill which mention it’s bill to company/city ledger. How to access: In order to post charges to City ledger refer to the below steps. Location: Edit Transaction >> Folio Detail (Tab) >> (Select) […]

Can I get a manual of BIR Guidelines Configuration in eZee Absolute?

Yes, BIR may refer to: Bureau of Internal Revenue and its applicable for Philippines Country. For BIR Configuration in eZee Absolute refer attach PDFYes, BIR may refer to: Bureau of Internal Revenue and its applicable for Philippines Country. For BIR Configuration in eZee Absolute refer attach PDF file. BIR_Guidelines_Configuration_for_eZee_Absolute

How to add Manual adjustment (Round off) in eZee Absolute?

Adjustment/Round off: One type of adjustment by adding Round off value into Room charges. Location: Edit Transaction >> Folio Detail (Tab) >>Adjustment/Round off: One type of adjustment by adding Round off value into Room charges. Location: Edit Transaction >> Folio Detail (Tab) >> (Select) Type = Adjustment >> (Select)Round Off >> Enter Amount >> ADD. GIF: Report: We can see the total round off adjustment amount in the Manager Report.

How to take payment (Settle Bill-Cash or Card) in eZee Absolute?

When the guest will pay an amount against the room charges then we can make an entry of that payment in the system by cash or bank. We can make an entry ofWhen the guest will pay an amount against the room charges then we can make an entry of that payment in the system by cash or bank. We can make an entry of the payment collected from the guest by Cash or bank and we can select a sub-type method by which the guest paid […]

How to perform Night audit or Day close in eZee Absolute?

Night audit is the process of day close, Many Hotelier also called it Day Close process, it allows the user to change working date and post charges for theNight audit is the process of day close, Many Hotelier also called it Day Close process, it allows the user to change working date and post charges for the same date. This process contain pending action on Reservation, Check-out, settlement and posting charges, It is necessary to perform Night audit, because without this working date […]

In eZee Absolute Can I get a list of folios with due balance for checked-out, No-Show and Cancelled transactions? (Unsettled Folios)

Settlement of those pending folios which are being canceled, No-Show or Checked Out is called unsettled folios. We can see the non-balanced ( Unsettled )Settlement of those pending folios which are being canceled, No-Show or Checked Out is called unsettled folios. We can see the non-balanced ( Unsettled ) guest details in the system for  canceled, No-Show or Checked Out. The folios which are not balanced and not settled we can take a list from unsettled Folio option. Location: Login with […]

Does eZee Absolute has a feature to maintain Guest Database? Or where do i find my guest database?

Yes! eZee Absolute does have a feature to manage Guest Database. Guest Database: eZee Absolute kept all guest information in the Guest database. We can addYes! eZee Absolute does have a feature to manage Guest Database. Guest Database: eZee Absolute kept all guest information in the Guest database. We can add guest information in the guest database manually as well as when we received an online booking and made a manual reservation in the system, the system saves that guest […]

How to get Arrival, Departure and Reservation list in eZee Absolute?

1.) Reservation List: To see confirmed reservation from a particular date period, in reservation list, we can see all the reservation (Cancel, Void, No show1.) Reservation List: To see confirmed reservation from a particular date period, in reservation list, we can see all the reservation (Cancel, Void, No show and confirmed) and also we can see the reservation with there status. 2.) Arrival List: To see today and Future Arrivals for the Hotel. 3.) Departure List: To see Today and […]

Can I make check-in for yesterday after night audit? or How to insert a transaction in past date in Ezee Absolute?

Sometimes front office staff void or cancel backdate transactions, unfortunately, and afterward realize that guest transaction requires to be available in theSometimes front office staff void or cancel backdate transactions, unfortunately, and afterward realize that guest transaction requires to be available in the system. So it’s required to available that type of missing booking or Voided transaction available we have function Insert transaction. How to access: In order to insert a transaction refer to the below video […]

How to take walk-in / Reservation in a room in eZee Absolute?

The term Reservations lead to reserving a particular type of room for a particular guest for a given period of time whereas A 'walk-in' is a guestThe term Reservations lead to reserving a particular type of room for a particular guest for a given period of time whereas A ‘walk-in’ is a guest who walks in through the door seeking accommodation for the night without having made a reservation.  How to access: In order to Walk-In / New Reservation in the system refer to the […]

How to create a company/city Ledger account in eZee Absolute?

Company/City ledger: When we received booking from any company and the charges will pay later by that company so in this type of transaction we require toCompany/City ledger: When we received booking from any company and the charges will pay later by that company so in this type of transaction we require to post that guest folio charges to company/City ledger account and to manage that company account first its require to add in the system by following below mention steps. How […]

How to generate expense vouchers in Ezee Absolute?

Expense Voucher is nothing but accounts payable.  It will allow you to enter all the expenses that the front office or the cashier does during the day.Expense Voucher is nothing but accounts payable.  It will allow you to enter all the expenses that the front office or the cashier does during the day. Expenses like newspaper bill, telephone charge, Electricity Bill, etc. How to Access: In order to add an expense voucher please follow the below steps and video.  Location: eZee absolute PMS >> […]

How to change PAX in eZee Absolute?

Change Pax is used to change pax details after crate booking, in case of update pax, Hotelier can use the Change pax option. How to Access: In order toChange Pax is used to change pax details after crate booking, in case of update pax, Hotelier can use the Change pax option. How to Access: In order to charge pax please follow the below steps and video. Location: Edit Transaction  >> Room Charges >> Select date >> from down arrow > > Update Pax. User Privilege: There […]

Which report will show monthly Room Revenue + Extra Charges in eZee Absolute?

If we are looking to see the monthly Revenue of Room charges and Extra charges in a single report then we can refer to the " Manager Report " underIf we are looking to see the monthly Revenue of Room charges and Extra charges in a single report then we can refer to the ” Manager Report ” under Back-office report category. Location: Reports >> back Office report  >>  Manager Report. In the above reports, we can see the Monthly Revenue and at the PTD. PTD […]

How to make Group Reservation / Group Booking? Or how to book multiple rooms in one shot? in Ezee Absolute

When more than one room requires to book/ reserve with less keypress in eZee absolute PMS system is called Group reservation. By default reservation type isWhen more than one room requires to book/ reserve with less keypress in eZee absolute PMS system is called Group reservation. By default reservation type is confirmed booking. That booking date is not confirmed then you can add reservation in the system by selecting reservation type as unconfirmed it would not affect inventory and it […]

When I try to Amend Stay in eZee Absolute, the system shows error message “Room Inventory is Zero”.

This is happening when the room inventory is zero for that date on which we are looking to amend the stay or making a new reservation. Screenshot of ErrorThis is happening when the room inventory is zero for that date on which we are looking to amend the stay or making a new reservation. Screenshot of Error Message: Solution: There are certain confirmed bookings for the same date, to which rooms are not assigned and you are trying to assign a room to NEW […]

How to cancel a Reservation in eZee Absolute?

A reservation cancellation means to inform the hotelier that the guest is not arriving as per the scheduled arrival date. There may be several reasons toA reservation cancellation means to inform the hotelier that the guest is not arriving as per the scheduled arrival date. There may be several reasons to cancel future reservations. 1.) Change their mind to visit that place. 2.) Due to national and international virus cause like COVID-19 in the year 2020. 3.) A natural disaster like an earthquake, volcano, […]

Is it possible to offer different rates in eZee Absolute for each individual bookings in group reservation?

When we are adding group reservations at that time as per room availability or guest required different categories rooms for group reservations which applyWhen we are adding group reservations at that time as per room availability or guest required different categories rooms for group reservations which apply different charges. How to Access: In order to give the different rates for each room in group reservation please follow the below steps and video. Location: eZee absolute PMS stay view >> Front […]

How to perform Room Move operation in eZee Absolute?

Room Move is an operation which is performed when a guest wants to change their room during their stay. let's say they are staying in room 101 for the firstRoom Move is an operation which is performed when a guest wants to change their room during their stay. let’s say they are staying in room 101 for the first night but from second night onward we move them in room 105, the reasons to perform this room me operations are like … Guests don’t […]