Is it possible to change the Room Tariff/Charge after the guest is In-House? (eZee Absolute)

Sometimes room tariff/Charges are required to change like at the time of booking is made with a normal rate instead of applying a special rate for corporateSometimes room tariff/Charges are required to change like at the time of booking is made with a normal rate instead of applying a special rate for corporate guest booking. So, for this reason, it’s’ require to update room charges after guests arrived. How to Access: In order to charge room tariff/Charges please follow the below steps […]

How to move charges from one room to another room in eZee Absolute?

To move some Room charges or extra charges from one room to another room you can use Move option available in Folio details. User Privilege: eZee absoluteTo move some Room charges or extra charges from one room to another room you can use Move option available in Folio details. User Privilege: eZee absolute configuration >> User >> Edit user >> Privileges >> Cashering >> Transfer item from Folio.   Path: Edit Transaction >> Folio Detail (Tab) >> (Select) All charge you want to […]

How to add/apply/give discount on the total room bill? (eZee Absolute)

To add / apply discount on bill, you can refer below details, You can use this when you want to give discount on total bill. User Privilege: eZee absoluteTo add / apply discount on bill, you can refer below details, You can use this when you want to give discount on total bill. User Privilege: eZee absolute configuration >> User >> Edit user >> Discount >> Select discount which you want to apply (For specific user you need to select which discount he can […]

Can I print a voucher of extra charges posted in a room? (eZee Absolute)

Yes, We can print vouchers for extra charges. How to Access: In order to print extra charges vouchers, please follow the below steps and video.  Path: EditYes, We can print vouchers for extra charges. How to Access: In order to print extra charges vouchers, please follow the below steps and video.  Path: Edit Transaction/Room >> Folio Detail (Tab) >> Select the Extra charge >> Click on ““>> Print Voucher. Screenshot : Related Questions:  How to create Extra Charge in eZee Absolute? […]

How to add Extra Charges on a room? (eZee Absolute)

To add extra charges for any booking like a meal, water, extra bed, etc, you can use Add Extra Charges option in eZee Absolute. Location: Edit TransactionTo add extra charges for any booking like a meal, water, extra bed, etc, you can use Add Extra Charges option in eZee Absolute. Location: Edit Transaction >> Folio Details User Privilege: eZee absolute configuration >> User >> Edit user >> Privileges >> Cashiering >> Add item to Open Folio, Add item to Close Folio. Above Privileges […]

How to post a room bill into a ledger account (Settle bill on city ledger) in eZee Absolute?

Company/City ledger:  If any company/City ledger is going to pay on behalf of Guest, we post charges under Company/City ledger, and they ask bill whichCompany/City ledger:  If any company/City ledger is going to pay on behalf of Guest, we post charges under Company/City ledger, and they ask bill which mention it’s bill to company/city ledger. How to access: In order to post charges to City ledger refer to the below steps. Location: Edit Transaction >> Folio Detail (Tab) >> (Select) […]

Can I get a manual of BIR Guidelines Configuration in eZee Absolute?

Yes, BIR may refer to: Bureau of Internal Revenue and its applicable for Philippines Country. For BIR Configuration in eZee Absolute refer attach PDFYes, BIR may refer to: Bureau of Internal Revenue and its applicable for Philippines Country. For BIR Configuration in eZee Absolute refer attach PDF file. BIR_Guidelines_Configuration_for_eZee_Absolute

How to add Manual adjustment (Round off) in eZee Absolute?

Adjustment/Round off: One type of adjustment by adding Round off value into Room charges. Location: Edit Transaction >> Folio Detail (Tab) >>Adjustment/Round off: One type of adjustment by adding Round off value into Room charges. Location: Edit Transaction >> Folio Detail (Tab) >> (Select) Type = Adjustment >> (Select)Round Off >> Enter Amount >> ADD. Video:  Report: We can see the total round off adjustment amount in the Manager Report.

How to take payment (Settle Bill-Cash or Card) in eZee Absolute?

When the guest will pay an amount against the room charges then we can make an entry of that payment in the system by cash or bank. We can make an entry of theWhen the guest will pay an amount against the room charges then we can make an entry of that payment in the system by cash or bank. We can make an entry of the payment collected from the guest by Cash or bank and we can select a sub-type method by which the guest paid […]

How to perform Night audit or Day close in eZee Absolute?

Night audit is the process of day close, Many Hotelier also called it Day Close process, it allows the user to change working date and post charges for theNight audit is the process of day close, Many Hotelier also called it Day Close process, it allows the user to change working date and post charges for the same date. This process contain pending action on Reservation, Check-out, settlement and posting charges, It is necessary to perform Night audit, because without this working date […]

In eZee Absolute Can I get a list of folios with due balance for checked-out, No-Show and Cancelled transactions? (Unsettled Folios)

Settlement of those pending folios which are being canceled, No-Show, or Checked Out is called unsettled folios. We can see the non-balanced ( Unsettled )Settlement of those pending folios which are being canceled, No-Show, or Checked Out is called unsettled folios. We can see the non-balanced ( Unsettled ) guest details in the system for canceled, No-Show, or Checked Out. The folios which are not balanced and not settled we can take a list from unsettled Folio option. Location: Login with […]

Does eZee Absolute has a feature to maintain Guest Database? Or where do i find my guest database?

Yes! eZee Absolute does have a feature to manage Guest Database. Guest Database: eZee Absolute kept all guest information in the Guest database. We can addYes! eZee Absolute does have a feature to manage Guest Database. Guest Database: eZee Absolute kept all guest information in the Guest database. We can add guest information in the guest database manually as well as when we received an online booking and made a manual reservation in the system, the system saves that guest […]

How to get Arrival, Departure and Reservation list in eZee Absolute?

1.) Reservation List: To see confirmed reservation from a particular date period, in reservation list, we can see all the reservation (Cancel, Void, No1.) Reservation List: To see confirmed reservation from a particular date period, in reservation list, we can see all the reservation (Cancel, Void, No show and confirmed) and also we can see the reservation with there status. 2.) Arrival List: To see today and Future Arrivals for the Hotel. 3.) Departure List: To see Today and […]

Can I make check-in for yesterday after night audit? or How to insert a transaction in past date in Ezee Absolute?

Sometimes front office staff void or cancel backdate transactions, unfortunately, and afterward realize that guest transaction requires to be available in theSometimes front office staff void or cancel backdate transactions, unfortunately, and afterward realize that guest transaction requires to be available in the system. So it’s required to available that type of missing booking or Voided transaction available we have function Insert transaction. How to access: In order to insert a transaction refer to the below video […]

How to take walk-in / Reservation in a room in eZee Absolute?

The term Reservations lead to reserving a particular type of room for a particular guest for a given period of time whereas A 'walk-in' is a guestThe term Reservations lead to reserving a particular type of room for a particular guest for a given period of time whereas A ‘walk-in’ is a guest who walks in through the door seeking accommodation for the night without having made a reservation.  How to access: In order to Walk-In / New Reservation in the system refer to the […]

How to create a company/city Ledger account in eZee Absolute?

Company/City ledger: When we received booking from any company and the charges will pay later by that company so in this type of transaction we require toCompany/City ledger: When we received booking from any company and the charges will pay later by that company so in this type of transaction we require to post that guest folio charges to company/City ledger account and to manage that company account first its require to add in the system by following below mention steps. How […]

How to add expense voucher (Paid Out/ Staff Salary/ Agent Commission) in eZee Absolute?

Expense Voucher is hotelier's accounts payable. It will allow you to enter all the expenses that the front office or the cashier does during the day. ExpensesExpense Voucher is hotelier’s accounts payable. It will allow you to enter all the expenses that the front office or the cashier does during the day. Expenses like newspaper bill, telephone charge, agent commission, Electricity Bill, etc. How to Access: In order to add an expense voucher follow the below steps and video Location: eZee absolute PMS >> Cashiering […]

How to change PAX in eZee Absolute?

Change Pax is used to change pax details after crate booking, in case of update pax, Hotelier can use the Change pax option. How to Access: In order to chargeChange Pax is used to change pax details after crate booking, in case of update pax, Hotelier can use the Change pax option. How to Access: In order to charge pax please follow the below steps and video.  Location: Edit Transaction  >> Room Charges >> Select date >> from down arrow > > Update Pax. User […]

Which report will show monthly Room Revenue + Extra Charges in eZee Absolute?

If we are looking to see the monthly Revenue of Room charges and Extra charges in a single report then we can refer to the " Manager Report " underIf we are looking to see the monthly Revenue of Room charges and Extra charges in a single report then we can refer to the ” Manager Report ” under Back-office report category. Location: Reports >> back Office report  >>  Manager Report. In the above reports, we can see the Monthly Revenue and at the PTD. PTD […]

How to make Group Reservation / Group Booking? Or how to book multiple rooms in one shot? in Ezee Absolute

When more than one room requires to book/ reserve with less keypress in eZee absolute PMS system is called Group reservation. By default reservation type isWhen more than one room requires to book/ reserve with less keypress in eZee absolute PMS system is called Group reservation. By default reservation type is confirmed booking. That booking date is not confirmed then you can add reservation in the system by selecting reservation type as unconfirmed it would not affect inventory and it […]