How to send booking cancellation email?

In eZee Absolute if you cancel any booking there are 2 ways to send cancellation email, one is automated which send email after cancellation done, and anotherIn eZee Absolute if you cancel any booking there are 2 ways to send cancellation email, one is automated which send email after cancellation done, and another is Manually in which you need to send manually from that booking. To enable Automated cancellation email: Goto Configuration >> Setting >> General >> Print and Email setting […]

Working of Green Tax Automation in eZee Absolute

We start the automation of Green Tax Calculation but before initiating this process, everyone should be aware of the importance of Green Tax and its tricky wayWe start the automation of Green Tax Calculation but before initiating this process, everyone should be aware of the importance of Green Tax and its tricky way of calculation. How does it work? – There will be one button under Folio Detail named as “Recalculate Tax” which will calculate the Green Tax as per MIRA.So, […]

How to enable automated Green Tax for Maldives properties?

In Maldives, Green Tax is calculated as $3/pax/night for a guest house and $6/pax/night for hotels & resorts. This green tax is applicable only onIn Maldives, Green Tax is calculated as $3/pax/night for a guest house and $6/pax/night for hotels & resorts. This green tax is applicable only on Tourist if they stay more than 12-hour rule, System will check whether the guest is Tourist, Local or Work Permit Holder.  if it is selected as Tourist, Green Tax will be applied. […]

Flash player already installed still it showing error “To View this page ensure the Adobe Flash Player version 10.2 or grater is installed”

Due to system migration, we get an error for flash player, the system asked to install or update flash player at the time of Report or print. even it's alreadyDue to system migration, we get an error for flash player, the system asked to install or update flash player at the time of Report or print. even it’s already installed it showing error like below : So simply follow below steps to solved this for google chrome browser follow below steps to solved this […]

Which technology, platform, database, language is used in eZee Absolute?

Product Platform Database Language eZee Absolute  Linux  MySQL  PHP, JavaScript  MultiProduct Platform Database Language eZee Absolute  Linux  MySQL  PHP, JavaScript  Multi Lingual

In eZee Absolute, working date is past dated. How I can bring it to current/actual date?

First let's understand, why the working date is past dated? Reason: Night Audit has not been performed since that particular date. Solution: PerformFirst let’s understand, why the working date is past dated? Reason: Night Audit has not been performed since that particular date. Solution: Perform Night Audit, to bring the working date to current date. Path to perform night audit: Login into eZee Absolute >> Front Office >> Night Audit How to perform Night audit or Day close in eZee Absolute?

I’m getting an Access Denied error message while editing transaction.

This error is related to web browser clear cookies & Cache Memory. 1.Press "CTRL+SHIFT+DELETE" on Google Chrome and clear "Cache Memory"This error is related to web browser clear cookies & Cache Memory. 1.Press “CTRL+SHIFT+DELETE” on Google Chrome and clear “Cache Memory” only. 2.Restart web browser and login into eZee Absolute with admin user and try to perform Edit Transactions again.

I’m facing a problem with loading eZee Absolute browser(Google Chrome, Internet explorer, Mozilla Firefox, etc.)

Please find the below steps if you are not able to Access eZee Absloute Link into any browser: Control Panel >>> Internet option >>>AdvancePlease find the below steps if you are not able to Access eZee Absloute Link into any browser: Control Panel >>> Internet option >>>Advance tab>>>Click on Reset advance Setting>>>click on Reset Button>>>Check mark on Delete Personal setting >>>Reset. You may refer the below screenshot for the same.

I am not able to login to my absolute account. It shows “Your user account does not have rights to access Front Office”.

Before we check the solution, let us understand the reason behind such message Reason: eZee Absolute is a cloud-based system thereby, considering a securityBefore we check the solution, let us understand the reason behind such message Reason: eZee Absolute is a cloud-based system thereby, considering a security factor, we have a privilege for the user account to login through specific IP address only. If we want the user to login only through particular IP address then, we need […]

I am not able to print the receipt and registration card. The system shows – Error #2032.

What is Error 2032? Error 2032 is a Windows stream error. The error is generated when running applications like Flash. It shows that the application isWhat is Error 2032? Error 2032 is a Windows stream error. The error is generated when running applications like Flash. It shows that the application is unable to request ads from a server. Cause : Corrupt download or incomplete installation of Adobe Flash Player software. Corruption in Windows registry from a recent Adobe Flash Player-related […]

While generating key card we get the message “Service is closed at your terminal. Key Card not Generated.”

While Generating Key card when you receive above message "Service is Closed at your terminal. Keycard not Generating" follow below provided steps. 1)While Generating Key card when you receive above message “Service is Closed at your terminal. Keycard not Generating” follow below provided steps. 1) Please check in system tray of windows, There should be our Keycard Service running. If not running then find pink round icon on desktop, right click on it and start that as […]