How to get Arrival, Departure and Reservation list in eZee Absolute?

1.) Reservation List: To see confirmed reservation from a particular date period, in reservation list, we can see all the reservation (Cancel, Void, No1.) Reservation List: To see confirmed reservation from a particular date period, in reservation list, we can see all the reservation (Cancel, Void, No show and confirmed) and also we can see the reservation with there status. 2.) Arrival List: To see today and Future Arrivals for the Hotel. 3.) Departure List: To see Today and […]

Can I make check-in for yesterday after night audit? or How to insert a transaction in past date in Ezee Absolute?

Sometimes front office staff void or cancel backdate transactions, unfortunately, and afterward realize that guest transaction requires to be available in theSometimes front office staff void or cancel backdate transactions, unfortunately, and afterward realize that guest transaction requires to be available in the system. So it’s required to available that type of missing booking or Voided transaction available we have function Insert transaction. How to access: In order to insert a transaction refer to the below video […]

How to take walk-in / Reservation in a room in eZee Absolute?

The term Reservations lead to reserving a particular type of room for a particular guest for a given period of time whereas A 'walk-in' is a guestThe term Reservations lead to reserving a particular type of room for a particular guest for a given period of time whereas A ‘walk-in’ is a guest who walks in through the door seeking accommodation for the night without having made a reservation.  How to access: In order to Walk-In / New Reservation in the system refer to the […]

How to create a company/city Ledger account in eZee Absolute?

Company/City ledger: When we received booking from any company and the charges will pay later by that company so in this type of transaction we require toCompany/City ledger: When we received booking from any company and the charges will pay later by that company so in this type of transaction we require to post that guest folio charges to company/City ledger account and to manage that company account first its require to add in the system by following below mention steps. How […]

How to add expense voucher (Paid Out/ Staff Salary/ Agent Commission) in eZee Absolute?

Expense Voucher is hotelier's accounts payable. It will allow you to enter all the expenses that the front office or the cashier does during the day. ExpensesExpense Voucher is hotelier’s accounts payable. It will allow you to enter all the expenses that the front office or the cashier does during the day. Expenses like newspaper bill, telephone charge, agent commission, Electricity Bill, etc. How to Access: In order to add an expense voucher follow the below steps and video Location: eZee absolute PMS >> Cashiering […]

How to change PAX in eZee Absolute?

Change Pax is used to change pax details after crate booking, in case of update pax, Hotelier can use the Change pax option. How to Access: In order to chargeChange Pax is used to change pax details after crate booking, in case of update pax, Hotelier can use the Change pax option. How to Access: In order to charge pax please follow the below steps and video.  Location: Edit Transaction  >> Room Charges >> Select date >> from down arrow > > Update Pax. User […]

Which report will show monthly Room Revenue + Extra Charges in eZee Absolute?

If we are looking to see the monthly Revenue of Room charges and Extra charges in a single report then we can refer to the " Manager Report " underIf we are looking to see the monthly Revenue of Room charges and Extra charges in a single report then we can refer to the ” Manager Report ” under Back-office report category. Location: Reports >> back Office report  >>  Manager Report. In the above reports, we can see the Monthly Revenue and at the PTD. PTD […]

How to make Group Reservation / Group Booking? Or how to book multiple rooms in one shot? in Ezee Absolute

When more than one room requires to book/ reserve with less keypress in eZee absolute PMS system is called Group reservation. By default reservation type isWhen more than one room requires to book/ reserve with less keypress in eZee absolute PMS system is called Group reservation. By default reservation type is confirmed booking. That booking date is not confirmed then you can add reservation in the system by selecting reservation type as unconfirmed it would not affect inventory and it […]

When I try to Amend Stay in eZee Absolute, the system shows error message “Room Inventory is Zero”.

This is happening when the room inventory is zero for that date on which we are looking to amend the stay or making a new reservation. Screenshot of ErrorThis is happening when the room inventory is zero for that date on which we are looking to amend the stay or making a new reservation. Screenshot of Error Message: Solution: There are certain confirmed bookings for the same date, to which rooms are not assigned and you are trying to assign a room to NEW […]

How to cancel a Reservation in eZee Absolute?

A reservation cancellation means to inform the hotelier that the guest is not arriving as per the scheduled arrival date. There may be several reasons toA reservation cancellation means to inform the hotelier that the guest is not arriving as per the scheduled arrival date. There may be several reasons to cancel future reservations. 1.) Change their mind to visit that place.2.) Due to national and international virus cause like COVID-19 in the year 2020.3.) A natural disaster like an earthquake, volcano, etc. How […]

Is it possible to offer different rates in eZee Absolute for each individual bookings in group reservation?

When we are adding group reservations at that time as per room availability or guest required different categories rooms for group reservations which applyWhen we are adding group reservations at that time as per room availability or guest required different categories rooms for group reservations which apply different charges. How to Access: In order to give the different rates for each room in group reservation please follow the below steps and video.  Location: eZee absolute PMS stay view >> […]

How to perform Room Move operation in eZee Absolute?

Room Move is an operation which is performed when a guest wants to change their room during their stay. let's say they are staying in room 101 for the firstRoom Move is an operation which is performed when a guest wants to change their room during their stay. let’s say they are staying in room 101 for the first night but from second night onward we move them in room 105, the reasons to perform this room me operations are like … Guests don’t […]