How to print Single or Multiple GR card?

To Print GR Card for Multiple / Single Guest who arrived today. Screenshot 1: To Print GR card for any booking, Open Edit Transaction and followTo Print GR Card for Multiple / Single Guest who arrived today. Screenshot 1: To Print GR card for any booking, Open Edit Transaction and follow Screenshot. Screenshot 2: To print GR Card for all share at the same time. Screenshot 3:

How to give or remove discount on Group booking?

You can give a discount on all Group booking at one time, not needed to open each group booking and give them a discount. Path: Edit Group >> RoomYou can give a discount on all Group booking at one time, not needed to open each group booking and give them a discount. Path: Edit Group >> Room Information >> Select Booking you want to give discount >> Options >> Group Discount Screenshot 1: Screenshot 2: The same way, if there is group discount […]

Is it possible to unblock room for specific period in Ezee Absolute?

Yes, it's possible to unblock room for a specific period. Screenshot 1 Select Unblock room option by click on that particular block room as per displayYes, it’s possible to unblock room for a specific period. Screenshot 1 Select Unblock room option by click on that particular block room as per display on above screenshot. Screenshot 2 Select Unblock date for which you want to unblock that room as per provided above screenshot. If above window not able to open by […]

Is it Possible to Reactivate/Undo Reservation which are Marked as No Show/Cancelled/Void in eZee Absolute?

Yes, it is Possible to Reactivate No Show and Cancelled Reservation in eZee Absolute only before Night Audit. We can not Reactivate the VoidYes, it is Possible to Reactivate No Show and Cancelled Reservation in eZee Absolute only before Night Audit. We can not Reactivate the Void Reservation. Reservation Type          Reactivate on Current Day      Reactivate after Night audit  No Show Reservation        Yes No Canceled Reservation        Yes […]

How to mark No Show any Reservation in eZee Absolute?

Path: I. From Stay View (If today is Arrival Date) 1. Right-click on a reservation -> Click on "No Show" reservation 2. Add No Show Fee ifPath: I. From Stay View (If today is Arrival Date) 1. Right-click on a reservation -> Click on “No Show” reservation 2. Add No Show Fee if applicable 3. Select reason for No Show 4. Save. Screenshot : II. From Reservation List 1. Goto Reservation List, search for Reservation -> Click on Down arrow and […]

How to delete discount given on room charges in Ezee Absolute?

To Delete applied discount from Single Booking Path: Edit Transaction >> Room Charges Screenshot 1: Screenshot 2: To DeleteTo Delete applied discount from Single Booking Path: Edit Transaction >> Room Charges Screenshot 1: Screenshot 2: To Delete Discount from Group Booking Screenshot 3: Screenshot 4: Related Question: How to add/apply/give a discount on room tariff or room charges? (eZee Absolute)

How to Void Inclusion from Bookings in Ezee Absolute?

To Delete Inclusion follow Screenshots. Path: Edit Transaction>>General Information Related Question: How to add Inclusion whileTo Delete Inclusion follow Screenshots. Path: Edit Transaction>>General Information Related Question: How to add Inclusion while Check-In/Reservation in eZee Absolute?

I am admin and not able to login eZee software. It says “Login Failed. Please recheck login information”

When you find below screenshot error. For that, you need to drop an email from your registered email id with us to cm@ezeetechnosys.com So, our teamWhen you find below screenshot error. For that, you need to drop an email from your registered email id with us to cm@ezeetechnosys.com So, our team will reset your admin password and reply you on that mail with new password.

I need to print the bill for 3 rooms in one persons name, I want to transfer or move charges to another room, Is this possible ?

Steps : First you need to move Room 1 and Room 2 folio charges to Room 3 Open Room 3 and check in Folio detail tab in this you can able to view all RoomSteps : First you need to move Room 1 and Room 2 folio charges to Room 3 Open Room 3 and check in Folio detail tab in this you can able to view all Room charges moved into this 3rd Room. GIF:

Is it possible to edit guest profile in group booking for one room in Ezee Absolute?

Yes, It is possible to edit one guest name for group bookings. For that follow below screen shot steps and follow the Path. Path : Login with eZee absoluteYes, It is possible to edit one guest name for group bookings. For that follow below screen shot steps and follow the Path. Path : Login with eZee absolute PMS system >> select Group Reservation >> click on edit button Screen shot : 1 Screen shot : 2 Screen shot : 3 Select Room Information […]

Is it possible to do multiple checkout or single click checkout from eZee Absolute?

Yes it is possible to proceed with multiple checkout and that is done only when all the guest balance is 0. Screen Shot : 1 Screen Shot : 2 ScreenYes it is possible to proceed with multiple checkout and that is done only when all the guest balance is 0. Screen Shot : 1 Screen Shot : 2 Screen Shot : 3

How to email invoice to guest/TA/Company in Ezee Absolute?

To Send Invoice to the guest, there should be email update in guest profile.also to send travel agent and company, update their email id in profile. Path:To Send Invoice to the guest, there should be email update in guest profile.also to send travel agent and company, update their email id in profile. Path: Open Transaction from absolute >> Folio Tab >> Folio Opration Screenshot 1: Screenshot 2: pdf Send Invoice… (600 KB)

I have reservation but cannot assign room though room/inventory available?

This happens normally when your rate type is not assigned to room types. Login to eZee Absolute Front Office >>> Edit the Reservation for which youThis happens normally when your rate type is not assigned to room types. Login to eZee Absolute Front Office >>> Edit the Reservation for which you want to assign the room and check the rate type of that reservation. Now, login to eZee Absolute Configuration and go to Rate type list >>> Edit the same […]

How to update Exchange rate for other currency in Ezee Absolute?

From Absolute: Cashiering >> Change Exchange Rate From Reservation: Master >> General >> Currency >> Select Currency which needsFrom Absolute: Cashiering >> Change Exchange Rate From Reservation: Master >> General >> Currency >> Select Currency which needs to change exchange rate by click on edit button

How to room move for group reservation in Ezee Absolute?

We can not move rooms for group reservation at one click, we need to perform room move one by one for all booking. but if there are future booking or notWe can not move rooms for group reservation at one click, we need to perform room move one by one for all booking. but if there are future booking or not check-in yet, there is a short process, that save time. First of all from Group booking, un-assign all room. Then you can assign different […]

What is POS(Incidental Invoice) in Ezee Absolute?

POS means; Pint of sales Hotelier can manage their miscellaneous sales from POS by generating Incidental invoice, basically some Guest are not staying inPOS means; Pint of sales Hotelier can manage their miscellaneous sales from POS by generating Incidental invoice, basically some Guest are not staying in your Rooms, but still, they are using your facility, so those facilities charges you can manage from POS. As example; the restaurant charges you can manage from here, or another example […]

How Unlock Maintenance Block (Unblock Rooms) in Ezee Absolute?

To Unlock maintenance block from Star view. From Maintenance Block Related Question: How to (Maintenance) Block Multiple(Bulk) rooms in eZeeTo Unlock maintenance block from Star view. From Maintenance Block Related Question: How to (Maintenance) Block Multiple(Bulk) rooms in eZee Absolute?

How to Blacklist Guest in Ezee Absolute ?

To Blacklist Guest, you need to define Blacklist reason first. So, login into Configuration >> Master >> Reasons > Black ListTo Blacklist Guest, you need to define Blacklist reason first. So, login into Configuration >> Master >> Reasons > Black List Reason After you created a reason or already added reason, you can go to Guest Database, search for Guest and Blacklist them.  

From Where i can add Guest PickUp / Dropoff while adding reservation in Ezee Absolute?

For New reservation to Add PickUp/Drop Off follow below provided screen shot. Click on Walkin / New Reservation Tab Screen Shot : 1 Screen ShotFor New reservation to Add PickUp/Drop Off follow below provided screen shot. Click on Walkin / New Reservation Tab Screen Shot : 1 Screen Shot : 2 Fill The detail and click on Save Button. Screen Shot : 3 Once you add that detail it will be display while edit transaction >> General information tab.

Can we remove transaction from Group in Ezee Absolute?

It is possible to remove transaction from Group and that transaction available in reservation list as individual transaction. To remove transaction followIt is possible to remove transaction from Group and that transaction available in reservation list as individual transaction. To remove transaction follow below screen shot steps. Screen shot : 1 Screen shot : 2