How to Check-out a room in eZee Absolute?

1. Check-out from the Stay View. Click on  >> Click on Transaction which you want to check-out. Refer the screenshot provided below : 2.1. Check-out from the Stay View. Click on  >> Click on Transaction which you want to check-out. Refer the screenshot provided below : 2. Check Out from the Quick Search. Click on Quick Search button  from the pane. Refer the screenshot provide Below : 3. Check Out from Edit Transaction. click on Edit Transaction >> Scroll down […]

Do we have Physical Stock Taking Report?

Yes we have, This report provides data for taking physical stock by item category or storage area. It helps a storekeeper to take a print out or export allYes we have, This report provides data for taking physical stock by item category or storage area. It helps a storekeeper to take a print out or export all information which is needed for stock counting. A report has an option to include Book Stock field. To get the report go to:  Front Office -> […]

How to Check-in a room in eZee Absolute?

1. Check-In from the Stayview. Click on  >> Click on Transaction which you want to check-in. Refer the screenshot provided below : 2.1. Check-In from the Stayview. Click on  >> Click on Transaction which you want to check-in. Refer the screenshot provided below : 2. Check In from the Quick Search. Click on Quick Search button  from the pane. Refer the screenshot provide Below : 3. Check In from Edit Transaction. click on Edit Transaction >> Scroll down and […]

How to add guest GST number in eZee Absolute?

To add any Customer GST number in Folio, Please refer below steps. Open Edit Transaction >> Folio Details >> Folio Operations >> Click onTo add any Customer GST number in Folio, Please refer below steps. Open Edit Transaction >> Folio Details >> Folio Operations >> Click on + Icon in Operations and GST number.

How to update Rates, Inventory and Stop sell from eZee Absolute App?

You can update rates, Inventory and Stop sell for Booking engine and OTA from Absolute app, Android and IOS app named Hotel PMS and Channel Manager, from whereYou can update rates, Inventory and Stop sell for Booking engine and OTA from Absolute app, Android and IOS app named Hotel PMS and Channel Manager, from where you can update details. From Menu >> Distribution >> Select Dates, Source and rate plan >> Update your details and click on save

How to send booking cancellation email from Ezee Absolute?

In eZee Absolute if you cancel any booking there are 2 ways to send cancellation email, one is automated which send email after cancellation done, and anotherIn eZee Absolute if you cancel any booking there are 2 ways to send cancellation email, one is automated which send email after cancellation done, and another is Manually in which you need to send manually from that booking. To enable Automated cancellation email: Goto Configuration >> Setting >> General >> Print and Email setting […]

How can we change a reservation’s room type in Ezee Absolute?

To Change reservation's room type, you can go to Front Office >> Reservation list >> Click on Booking and Assign Room, from there you can changeTo Change reservation’s room type, you can go to Front Office >> Reservation list >> Click on Booking and Assign Room, from there you can change RoomType for that booking. Note: If a room is already assigned then you can first Unassign Room and then click on assign room to change room type.

How to Assign Bookings/Rooms in eZee Absolute?

Tow assign room from absolute, there are multiple ways. 1. From StayView: If there is an unassigned booking, you will find on Gray bar under a YellowTow assign room from absolute, there are multiple ways. 1. From StayView: If there is an unassigned booking, you will find on Gray bar under a Yellow block. Just click on that and you will get a button to assign rooms. 2. From Reservation List: You can go to Front Office >> Reservation List and only search […]

Working of Green Tax Automation in eZee Absolute

We start the automation of Green Tax Calculation but before initiating this process, everyone should be aware of the importance of Green Tax and its tricky wayWe start the automation of Green Tax Calculation but before initiating this process, everyone should be aware of the importance of Green Tax and its tricky way of calculation. How does it work? – There will be one button under Folio Detail named as “Recalculate Tax” which will calculate the Green Tax as per MIRA.So, […]

What is Var% in Night Audit Report?

Var% is a variance of your offered rates and normal rates. nrml Tariff = Rates which we have configured or update = normal tariff ofrd Tariff =Var% is a variance of your offered rates and normal rates. nrml Tariff = Rates which we have configured or update = normal tariff ofrd Tariff =  Rate on which we give the bookings, manual rates for booking = offered tariff Formula for Var %: if normal rate is 0 then var % = offered tariff * -100 otherwise […]

Is it possible to download Guest Image and Identity from eZee Absolute?

Yes, If you upload guest Image / Identity at the time of booking or from edit guest, you can download same images from Guest Database. Path: Front OfficeYes, If you upload guest Image / Identity at the time of booking or from edit guest, you can download same images from Guest Database. Path: Front Office >> Guest Database >> Search for Guest name >> Click on Guest name >> If there is any image uploaded you can see options there >> click […]

How to Amend stay for Group Booking? / How to change dates for all Group booking at the time in Ezee Absolute?

You can change the date or Amend stay for all group booking at the same time. Path: Edit Group >>  Room Information >> Select your bookingYou can change the date or Amend stay for all group booking at the same time. Path: Edit Group >>  Room Information >> Select your booking >> Operations >> Group Amend Stay Screenshot 1: Screenshot 2:

How to Void booking from eZee Absolute?

To Void any booking from Absolute, you can refer Void Transaction, After clicking on Void Transaction, you can select a reason, if there is no reasonTo Void any booking from Absolute, you can refer Void Transaction, After clicking on Void Transaction, you can select a reason, if there is no reason preloaded, you can click on + to add a new reason. From Stay View: Screenshot 1: From Reservation List / Arrival List / Departure List   Screenshot 2:

How to print group invoice or receipt from Ezee Absolute?

To Print Group Invoice, Group receipt or send an invoice to group, follow below path and screenshot. Path: Edit Group >> Folio >> Print GroupTo Print Group Invoice, Group receipt or send an invoice to group, follow below path and screenshot. Path: Edit Group >> Folio >> Print Group Invoice or Receipt Screenshot :

Absolute: City Ledger -> Folio wise Payment Mapping / Posting

Hoteliers who are using our cloud PMS, don't have any provision to map city ledger folio transfer with a payment they receive from city ledger. So they don'tHoteliers who are using our cloud PMS, don’t have any provision to map city ledger folio transfer with a payment they receive from city ledger. So they don’t have any record of payment they are receiving from city ledger is against which folio. With help of this feature, they will be able to get such […]

How to change Bill to option in Invoice? / How to bill invoice on company name in Ezee Absolute?

To change Bill To opt for a folio or set company name as Bill To, refer below path. Path: Edit Transaction >> Folio Details >> Bill To >>To change Bill To opt for a folio or set company name as Bill To, refer below path. Path: Edit Transaction >> Folio Details >> Bill To >> Search for Company or other Guest >> Select your entry. Screenshot :

How to define Travel Agent Commission at the time of booking or after booking in Ezee Absolute?

You can define default commission for travel agent at the time of creating travel agent, find FAQ link at the bottom. To define commission at the time ofYou can define default commission for travel agent at the time of creating travel agent, find FAQ link at the bottom. To define commission at the time of booking, refer below screenshot. screenshot 1: To define / Change commission after booking created. screenshot 2: Screenshot 3:

How to create travel agent in eZee Absolute?

You can create Travel Agent by following the below steps: eZee Absolute Front >> Cashiering >> Travel Agent Database. Kindly refer the belowYou can create Travel Agent by following the below steps: eZee Absolute Front >> Cashiering >> Travel Agent Database. Kindly refer the below screenshot for the same. Screenshot 1: Screenshot 2: Screenshot 3:

Can I set in the system the 3% charge when the guest pays by card? / How to add surcharge for any payment type in eZee Absolute?

To set surcharges, you need to login into Configuration >> Master >> General >> Pay Method >> Edit payment type which you want to addTo set surcharges, you need to login into Configuration >> Master >> General >> Pay Method >> Edit payment type which you want to add surcharges. Screenshot 1: Screenshot 2: To add surcharges on payment type, select one of the extra charges to post surcharges, create one extra charge as Surcharges.

How to give Complimentary room in eZee Absolute?

To give any room as complimentary or on zero room charges, followTo give any room as complimentary or on zero room charges, follow screenshot