How to split folio for same guest in eZee Absolute?

Path: Edit Transaction/Room >> Folio Detail (Tab) Screenshot 1 :  Screenshot 2 : Create "New Folio" Screenshot 3 : Select "GeneratePath: Edit Transaction/Room >> Folio Detail (Tab) Screenshot 1 :  Screenshot 2 : Create “New Folio” Screenshot 3 : Select “Generate invoice number on/post checkout” when you want to generate a separate invoice for this extra folio and click on save Screenshot 4 : Once new folio generated then select Split Folio option. Screenshot 5: Click on the Search icon to select […]

Is it possible to do undo checkout in eZee Absolute?

Yes, It is possible. Note: Undo checkout is possible only before night audit. Reason: After Night audit, we locked all data for previous date and thatYes, It is possible. Note: Undo checkout is possible only before night audit. Reason: After Night audit, we locked all data for previous date and that can not be changed, also by performing night audit, you will move to next day, so can not make changes in previous working date Please follow the below screenshot to perform undo […]

How to post manual Room charges to guest in eZee Absolute.

In some cases what happened the guest booked for few days but due to some reason he checked out 1 or 2 days before but we need to take full payment from theIn some cases what happened the guest booked for few days but due to some reason he checked out 1 or 2 days before but we need to take full payment from the guest. If the guest checked out before few days we have to amend the stay of the guest due to which the […]

How to change Bill to option in Invoice? / How to bill invoice on Travel Agent name in Ezee Absolute?

To change Bill To opt for a folio or set company name as Bill To, refer below path. Path: Edit Transaction >> Folio Details >> Bill To >>To change Bill To opt for a folio or set company name as Bill To, refer below path. Path: Edit Transaction >> Folio Details >> Bill To >> Search for Company or other Guest >> Select your entry.

How to map / assign the payment against the Folio in the eZee Absolute front

There are two ways by which we can map the payment paid by the city ledger // Travel Agent against the Folio. At the time of making payment when youThere are two ways by which we can map the payment paid by the city ledger // Travel Agent against the Folio. At the time of making payment when you are doing the payment in the cashiering center, you can assign the Amount to the Guest Cashiering Centre Refer to the below information, Refer to […]

How to add the payment receipt from city ledger against room postings in eZee Absolute?

Path: Login into eZee Absolute >> Cashiering >> Cashiering Center >> Action: City Ledger >> Select appropriate ledgerPath: Login into eZee Absolute >> Cashiering >> Cashiering Center >> Action: City Ledger >> Select appropriate ledger >> Screenshot 1: (Cashiering >> Cashiering Center) Screenshot 2: City Ledger >> Select the appropriate City ledger. Select the City ledger then you can see the details for the selected City ledger. Screenshot 3: Click on add new Payment >> […]

How to print or send receipt in eZee Absolute?

Print Receipt Edit Transaction >> Folio Details >> Select the Folio >> Click on transaction(Payment collected from guest) >>PrintPrint Receipt Edit Transaction >> Folio Details >> Select the Folio >> Click on transaction(Payment collected from guest) >>Print Receipt. Send Receipt Edit Transaction >> Folio Details >> Select the Folio >> Click on transaction(Payment collected from guest) >> Send Receipt to guest*. *This will only work if the guest email address is added in […]

How to Print Invoice in eZee Absolute?

Invoice/Bill: To print booking Invoice/bill, you can print from multiple locations, please refer below details to print it. To Print Invoice from StayInvoice/Bill: To print booking Invoice/bill, you can print from multiple locations, please refer below details to print it. To Print Invoice from Stay view: follow below path and screenshot.  Hover the Transaction >> Print Icon >> Select the folio >> Print  To Print Invoice from Edit transaction:  Hover on the reservation >> Edit Transaction >> Print […]

How to print receipt in Ezee Absolute?

For Printing or sending Receipt for Guests Edit Transaction >> Folio Details >> Select the Folio >> Click on transaction(Payment collectedFor Printing or sending Receipt for Guests Edit Transaction >> Folio Details >> Select the Folio >> Click on transaction(Payment collected from guest) >>Print Receipt >> Send Receipt  

How to Check-out a room in eZee Absolute?

1. Check-out from the Stay View. Click on  >> Click on Transaction which you want to check-out. Refer the screenshot provided below : 2.1. Check-out from the Stay View. Click on  >> Click on Transaction which you want to check-out. Refer the screenshot provided below : 2. Check Out from the Quick Search. Click on Quick Search button  from the pane. Refer the screenshot provide Below : 3. Check Out from Edit Transaction. click on Edit Transaction >> Scroll down […]

How to Check-in a room in eZee Absolute?

1. Check-In from the Stay view. Click on  >> Click on Transaction which you want to check-in. Refer the screenshot provided below : 2.1. Check-In from the Stay view. Click on  >> Click on Transaction which you want to check-in. Refer the screenshot provided below : 2. Check-In from the Quick Search. Click on Quick Search button    from the pane. Refer the screenshot provide Below : 3. Check-In from Edit Transaction. click on Edit Transaction >> Scroll down and find Check […]

How to add guest GST number in eZee Absolute?

To add any Customer GST number in Folio, Please refer below steps. Open Edit Transaction >> Folio Details >> Folio Operations >> Click onTo add any Customer GST number in Folio, Please refer below steps. Open Edit Transaction >> Folio Details >> Folio Operations >> Click on + Icon in Operations and GST number.

How to update Rates, Inventory and Stop sell from eZee Absolute App?

You can update rates, Inventory and Stop sell for Booking engine and OTA from Absolute app, Android and IOS app named Hotel PMS and Channel Manager, from whereYou can update rates, Inventory and Stop sell for Booking engine and OTA from Absolute app, Android and IOS app named Hotel PMS and Channel Manager, from where you can update details. From Menu >> Distribution >> Select Dates, Source and rate plan >> Update your details and click on save

How can we change a reservation’s room type in Ezee Absolute?

To Change reservation's room type, you can go to Front Office >> Reservation list >> Click on Booking and Assign Room, from there you can changeTo Change reservation’s room type, you can go to Front Office >> Reservation list >> Click on Booking and Assign Room, from there you can change RoomType for that booking. Note: If a room is already assigned then you can first Unassign Room and then click on assign room to change room type.

How to Assign Bookings/Rooms in eZee Absolute?

Tow assign room from absolute, there are multiple ways. 1. From StayView: If there is an unassigned booking, you will find on Gray bar under a YellowTow assign room from absolute, there are multiple ways. 1. From StayView: If there is an unassigned booking, you will find on Gray bar under a Yellow block. Just click on that and you will get a button to assign rooms. 2. From Reservation List: You can go to Front Office >> Reservation List and only search […]

What is Var% in Night Audit Report?

Var% is a variance of your offered rates and normal rates. nrml Tariff = Rates which we have configured or update = normal tariff ofrd Tariff =Var% is a variance of your offered rates and normal rates. nrml Tariff = Rates which we have configured or update = normal tariff ofrd Tariff =  Rate on which we give the bookings, manual rates for booking = offered tariff Formula for Var %: if normal rate is 0 then var % = offered tariff * -100 otherwise […]

Is it possible to download Guest Image and Identity from eZee Absolute?

Yes, If you upload guest Image / Identity at the time of booking or from edit guest, you can download same images from Guest Database. Path: Front OfficeYes, If you upload guest Image / Identity at the time of booking or from edit guest, you can download same images from Guest Database. Path: Front Office >> Guest Database >> Search for Guest name >> Click on Guest name >> If there is any image uploaded you can see options there >> click […]

How to Amend stay for Group Booking? / How to change dates for all Group booking at the time in Ezee Absolute?

You can change the date or Amend stay for all group booking at the same time. Path: Edit Group >>  Room Information >> Select your bookingYou can change the date or Amend stay for all group booking at the same time. Path: Edit Group >>  Room Information >> Select your booking >> Operations >> Group Amend Stay Screenshot 1: Screenshot 2:

How to Void booking from eZee Absolute?

To Void any booking from Absolute, you can refer Void Transaction, After clicking on Void Transaction, you can select a reason, if there is no reasonTo Void any booking from Absolute, you can refer Void Transaction, After clicking on Void Transaction, you can select a reason, if there is no reason preloaded, you can click on + to add a new reason. From Stay View: Screenshot 1: From Reservation List / Arrival List / Departure List Screenshot 2:

How to print group invoice or receipt from Ezee Absolute?

To Print Group Invoice, Group receipt or send an invoice to group, follow below path and screenshot. Path: Edit Group >> Folio >> Print GroupTo Print Group Invoice, Group receipt or send an invoice to group, follow below path and screenshot. Path: Edit Group >> Folio >> Print Group Invoice or Receipt Screenshot :