How to Check-out a room in eZee Absolute?

1. Check-out from the Stay View. Click on  >> Click on Transaction which you want to check-out. Refer the screenshot provided below : 2.1. Check-out from the Stay View. Click on  >> Click on Transaction which you want to check-out. Refer the screenshot provided below : 2. Check Out from the Quick Search. Click on Quick Search button  from the pane. Refer the screenshot provide Below : 3. Check Out from Edit Transaction. click on Edit Transaction >> Scroll down […]

Do we have Physical Stock Taking Report?

Yes we have, This report provides data for taking physical stock by item category or storage area. It helps a storekeeper to take a print out or export allYes we have, This report provides data for taking physical stock by item category or storage area. It helps a storekeeper to take a print out or export all information which is needed for stock counting. A report has an option to include Book Stock field. To get the report go to:  Front Office -> […]

How to Check-in a room in eZee Absolute?

1. Check-In from the Stayview. Click on  >> Click on Transaction which you want to check-in. Refer the screenshot provided below : 2.1. Check-In from the Stayview. Click on  >> Click on Transaction which you want to check-in. Refer the screenshot provided below : 2. Check In from the Quick Search. Click on Quick Search button  from the pane. Refer the screenshot provide Below : 3. Check In from Edit Transaction. click on Edit Transaction >> Scroll down and […]

How to add guest GST number in eZee Absolute?

To add any Customer GST number in Folio, Please refer below steps. Open Edit Transaction >> Folio Details >> Folio Operations >> Click onTo add any Customer GST number in Folio, Please refer below steps. Open Edit Transaction >> Folio Details >> Folio Operations >> Click on + Icon in Operations and GST number.

How to configure absolute POS2ABS integration in eZee Burrp 7.0?

What is POS2ABS? POS2ABS is used to post room charge from eZee Burrp (POS) to eZee Absolute (PMS) Location: eZee Burrp Backoffice >> 3 bullet pointsWhat is POS2ABS? POS2ABS is used to post room charge from eZee Burrp (POS) to eZee Absolute (PMS) Location: eZee Burrp Backoffice >> 3 bullet points >> Option >> Integration How to Access: Please follow below steps to do integration. Note: Room Posting option will be disabled from order type and it will be available […]

How to update Rates, Inventory and Stop sell from eZee Absolute App?

You can update rates, Inventory and Stop sell for Booking engine and OTA from Absolute app, Android and IOS app named Hotel PMS and Channel Manager, from whereYou can update rates, Inventory and Stop sell for Booking engine and OTA from Absolute app, Android and IOS app named Hotel PMS and Channel Manager, from where you can update details. From Menu >> Distribution >> Select Dates, Source and rate plan >> Update your details and click on save

Is it possible to change Rooms color in eZee Absolute?

Yes, It is possible to change color for Rooms, you can change color for room types from a configuration. Goto eZee Configuration >> Rooms >>Yes, It is possible to change color for Rooms, you can change color for room types from a configuration. Goto eZee Configuration >> Rooms >> Room type >> Edit Room Type and change Color you want

How to send booking cancellation email from Ezee Absolute?

In eZee Absolute if you cancel any booking there are 2 ways to send cancellation email, one is automated which send email after cancellation done, and anotherIn eZee Absolute if you cancel any booking there are 2 ways to send cancellation email, one is automated which send email after cancellation done, and another is Manually in which you need to send manually from that booking. To enable Automated cancellation email: Goto Configuration >> Setting >> General >> Print and Email setting […]

How can we change a reservation’s room type in Ezee Absolute?

To Change reservation's room type, you can go to Front Office >> Reservation list >> Click on Booking and Assign Room, from there you can changeTo Change reservation’s room type, you can go to Front Office >> Reservation list >> Click on Booking and Assign Room, from there you can change RoomType for that booking. Note: If a room is already assigned then you can first Unassign Room and then click on assign room to change room type.

How to Assign Bookings/Rooms in eZee Absolute?

Tow assign room from absolute, there are multiple ways. 1. From StayView: If there is an unassigned booking, you will find on Gray bar under a YellowTow assign room from absolute, there are multiple ways. 1. From StayView: If there is an unassigned booking, you will find on Gray bar under a Yellow block. Just click on that and you will get a button to assign rooms. 2. From Reservation List: You can go to Front Office >> Reservation List and only search […]

How to enable automated Green Tax for Maldives in eZee Absolute?

In Maldives, Green Tax is calculated as $3/pax/night for a guest house and $6/pax/night for hotels & resorts. This green tax is applicable only onIn Maldives, Green Tax is calculated as $3/pax/night for a guest house and $6/pax/night for hotels & resorts. This green tax is applicable only on Tourist if they stay more than 12-hour rule, System will check whether the guest is Tourist, Local or Work Permit Holder.  if it is selected as Tourist, Green Tax will be applied. […]

Can we add more Salutations?

Yes, We can add more Salutations in a system, you can just drop an email to cm@ezeetechnosys.com with new Salutations and our technical team will add itYes, We can add more Salutations in a system, you can just drop an email to cm@ezeetechnosys.com with new Salutations and our technical team will add it for you.

What is Var% in Night Audit Report?

Var% is a variance of your offered rates and normal rates. nrml Tariff = Rates which we have configured or update = normal tariff ofrd Tariff =Var% is a variance of your offered rates and normal rates. nrml Tariff = Rates which we have configured or update = normal tariff ofrd Tariff =  Rate on which we give the bookings, manual rates for booking = offered tariff Formula for Var %: if normal rate is 0 then var % = offered tariff * -100 otherwise […]

Is it possible to download Guest Image and Identity from eZee Absolute?

Yes, If you upload guest Image / Identity at the time of booking or from edit guest, you can download same images from Guest Database. Path: Front OfficeYes, If you upload guest Image / Identity at the time of booking or from edit guest, you can download same images from Guest Database. Path: Front Office >> Guest Database >> Search for Guest name >> Click on Guest name >> If there is any image uploaded you can see options there >> click […]

How to generate invoice number for No show and cancel bookings?

To generate Invoice for Cancel and No Show bookings, we can change some setting, and then invoice number will generate on cancel and no show booking. BelowTo generate Invoice for Cancel and No Show bookings, we can change some setting, and then invoice number will generate on cancel and no show booking. Below is the setting applicable for same. Also, we have to set to control generating invoice nos for no charge/void charge folios. Post Cancellations/No shows, 1) New Folio Created […]

How to Amend stay for Group Booking? / How to change dates for all Group booking at the time in Ezee Absolute?

You can change the date or Amend stay for all group booking at the same time. Path: Edit Group >>  Room Information >> Select your bookingYou can change the date or Amend stay for all group booking at the same time. Path: Edit Group >>  Room Information >> Select your booking >> Operations >> Group Amend Stay Screenshot 1: Screenshot 2:

How to Void booking from eZee Absolute?

To Void any booking from Absolute, you can refer Void Transaction, After clicking on Void Transaction, you can select a reason, if there is no reasonTo Void any booking from Absolute, you can refer Void Transaction, After clicking on Void Transaction, you can select a reason, if there is no reason preloaded, you can click on + to add a new reason. From Stay View: Screenshot 1: From Reservation List / Arrival List / Departure List   Screenshot 2:

How to print group invoice or receipt from Ezee Absolute?

To Print Group Invoice, Group receipt or send an invoice to group, follow below path and screenshot. Path: Edit Group >> Folio >> Print GroupTo Print Group Invoice, Group receipt or send an invoice to group, follow below path and screenshot. Path: Edit Group >> Folio >> Print Group Invoice or Receipt Screenshot :

Absolute: City Ledger -> Folio wise Payment Mapping / Posting

Hoteliers who are using our cloud PMS, don't have any provision to map city ledger folio transfer with a payment they receive from city ledger. So they don'tHoteliers who are using our cloud PMS, don’t have any provision to map city ledger folio transfer with a payment they receive from city ledger. So they don’t have any record of payment they are receiving from city ledger is against which folio. With help of this feature, they will be able to get such […]

How to change Bill to option in Invoice? / How to bill invoice on company name in Ezee Absolute?

To change Bill To opt for a folio or set company name as Bill To, refer below path. Path: Edit Transaction >> Folio Details >> Bill To >>To change Bill To opt for a folio or set company name as Bill To, refer below path. Path: Edit Transaction >> Folio Details >> Bill To >> Search for Company or other Guest >> Select your entry. Screenshot :