[IMPORTANT] Update regarding eZee Absolute Integrations

We are going to roll out a critical security update for our desktop integration services with eZee Absolute. We request you to please contact our support teamWe are going to roll out a critical security update for our desktop integration services with eZee Absolute. We request you to please contact our support team if you are using any of the below-mentioned integrations. Key card / Door lock MyKad Identity Scanner PBX / PABX Internet Billing / WiFi Fiscal Printers ROP (Royal […]

How to process Travel Agent Commission for Past bookings?

In order to post commission for past booking, which we insert using Insert Transaction, you can still post-commission for them by the below information, evenIn order to post commission for past booking, which we insert using Insert Transaction, you can still post-commission for them by the below information, even in past booking in which you forgot to update Travel agent or post commission, you can do it. How to Access: In order to process the Travel agent Commission operation for […]

How to re-active any Cancelled reservations after night audit?

After the night audit, any booking which was Canceled and you want to active it, you can use this option, after you active Canceled booking, it will have newAfter the night audit, any booking which was Canceled and you want to active it, you can use this option, after you active Canceled booking, it will have new arrival the same as a current working date.  Location: Front Office >> Reservation List >> Search for Cancled Reservation >> Click on Reservation >> Active […]

How to re-active any No-Show reservations after night audit in eZee Absolute?

After the night audit, any booking which was No show and you want to active it, you can use this option, after you active No show booking, it will have newAfter the night audit, any booking which was No show and you want to active it, you can use this option, after you active No show booking, it will have new arrival the same as a current working date. How to Access: In order to re-active No show reservations follow the below steps.  Location: Front […]

How to Void Group Reservation / Single Reservation from Group Booking?

Void Group reservation / Single Reservation from Group Booking: If by mistakenly one of the users make a Group reservation and they are looking to void itVoid Group reservation / Single Reservation from Group Booking: If by mistakenly one of the users make a Group reservation and they are looking to void it instead of voiding the one by one all reservation we can void directly Group Booking in a single way. Also if we are looking to void a single […]

How to Add/Delete/Edit a Salesperson in eZee Absolute?

Salesperson: Now when a booking comes from a Travel Agent, they basically come through Salesperson working under that particular Travel Agent. So we areSalesperson: Now when a booking comes from a Travel Agent, they basically come through Salesperson working under that particular Travel Agent. So we are providing a facility to map a Salesperson with the travel agent and bookings. This helps hoteliers to evaluate Salesperson’s performance and contribution to increase overall revenue. How to access: In order […]

Is it possible to handle accounts of multiple properties with single login in eZee Absolute?

Yes! You can maintain multiple properties in a single account and that system is named as CRS Account i.e. with a single login, all the properties can beYes! You can maintain multiple properties in a single account and that system is named as CRS Account i.e. with a single login, all the properties can be accessed and managed.

How to change folio template in eZee Absolute?

Path: Login into eZee Absolute Configuration >> Settings >> General >> Print and Email Setting >> (Under) Print Option >> FolioPath: Login into eZee Absolute Configuration >> Settings >> General >> Print and Email Setting >> (Under) Print Option >> Folio Template >> Select “template” from the drop down >> Save. Screenshot 1: Screenshot 2:

How to send an Invoice for Group Reservation?

If there is group reservation and guest is asking for an invoice on email then we can send an invoice to the guest/group booking from the software. make sureIf there is group reservation and guest is asking for an invoice on email then we can send an invoice to the guest/group booking from the software. make sure the email ID should be updated on that booking. How to access: In order to send an invoice to the group booking refer to the below-detailed information […]

How to not generate Invoice number on Check-out?

In group reservation, 10 rooms booked and for that group, it requires one invoice, and to maintain that Invoice sequence it requires not to generate invoiceIn group reservation, 10 rooms booked and for that group, it requires one invoice, and to maintain that Invoice sequence it requires not to generate invoice no. for that rest of 9 rooms. How to Access: In order not to generate Invoice no. please follow the below steps. Location: eZee absolute PMS stay view >> Group >> […]

Working of Green Tax Automation in eZee Absolute

We start the automation of Green Tax Calculation but before initiating this process, everyone should be aware of the importance of Green Tax and its tricky wayWe start the automation of Green Tax Calculation but before initiating this process, everyone should be aware of the importance of Green Tax and its tricky way of calculation. How does it work? – There will be one button under Folio Detail named as “Recalculate Tax” which will calculate the Green Tax as per MIRA.So, […]

How to proceed with group Check-in and Check out in Ezee Absolute?

When more than one room requires to book/ reserve with less keypress in eZee absolute PMS system is called Group reservation. That group reservation systemWhen more than one room requires to book/ reserve with less keypress in eZee absolute PMS system is called Group reservation. That group reservation system allows us to perform check-in and check out by a few clicks. How to Access: In order to perform group check-in / Group checkout in the eZee absolute PMS system please […]

How do I ask Ezee Absolute to show me only the guests who checked-in, and payment not yet received in June?

How to Access: In order to see guest checked in report please follow the below steps and video  Location: Login into eZee Absolute >> ReportsHow to Access: In order to see guest checked in report please follow the below steps and video  Location: Login into eZee Absolute >> Reports >> Front Office Report >> Please refer to “Guest Checked In“ User Privilege: eZee absolute configuration >> User >> Edit user >> Reports >> Front Office Report >> Guest […]

Is there a way to get the revenue and the total room nights sold per month in one report from Ezee Absolute?

Yes, there is a way to get such a report. How to Access: In order to get Room Sale Statistics Report  please follow the below steps andYes, there is a way to get such a report. How to Access: In order to get Room Sale Statistics Report  please follow the below steps and video  Location: Login into eZee Absolute >> Reports >> (Under) Statistical Report >> Please refer “Room Sale Statistics“ User Privilege: eZee absolute configuration >> User >> Edit user […]

How to check revenue generated from Day Use transactions in eZee Absolute?

How to Access: In order to check day-use revenue in the report please follow the below steps and video.  User Privilege: eZee absolute configurationHow to Access: In order to check day-use revenue in the report please follow the below steps and video.  User Privilege: eZee absolute configuration >> User >> Edit user >> Reports >> Back Office Report >> Daily Revenue.   Location: eZee Absolute PMS Stay View >> Reports >> (Under) Back Office Report >> Please […]

Does it allow to manage Package rate in eZee Absolute PMS system?

Now the system will apply package on booking for packaged rate type, in which system will post inclusion(s) charges defined for a package on folio and thoseNow the system will apply package on booking for packaged rate type, in which system will post inclusion(s) charges defined for a package on folio and those inclusion(s) will be bifurcated from the nightly room charge. For more details please go through below contents,… From eZee absolute configuration, we can define package on a Rate […]

How to sort rooms in eZee Absolute

Path: Go to configurations >>  Rooms  >>  sort rooms  >>   select the room type   >>  and set the sortingPath: Go to configurations >>  Rooms  >>  sort rooms  >>   select the room type   >>  and set the sorting orders Screenshot 1:  Screenshot 2:

How to add business Source in eZee Absolute PMS system as well as in channel manager?

Business Source: The sales and marketing department would like to do a sales analysis of the source of the business. Such information and analysis would beBusiness Source: The sales and marketing department would like to do a sales analysis of the source of the business. Such information and analysis would be helpful to design a promotion campaign, marketing budget, or even helpful to determine what rate to offer to which travel agent. You can define your entire business source here and […]

How to split Folio (separate extra charges and Room Charges) for booking in eZee Absolute?

Sometimes guests want to have separate bills for there room charges and extra charges as the main bill needs to be submitted to the company or so, that is theSometimes guests want to have separate bills for there room charges and extra charges as the main bill needs to be submitted to the company or so, that is the reason they would request us for the same. How to Access: In order to perform split folio operation please follow the below steps and video. Location: […]

Is it possible to do undo checkout in eZee Absolute?

Yes, It is possible. Note: Undo checkout is possible only before night audit. Reason: After Night audit, we locked all data for the previous date andYes, It is possible. Note: Undo checkout is possible only before night audit. Reason: After Night audit, we locked all data for the previous date and that can not be changed, also by performing night audit, you will move to next day, so can not make changes in previous working date How to Access: In order to perform […]