Is it possible to do Undo check-in in eZee Absolute 2.0?

Yes, it is possible. How to Access: In order to perform undo check-in operation please follow the below steps and video Note : But pleaseYes, it is possible. How to Access: In order to perform undo check-in operation please follow the below steps and video Note : But please note that it is possible only for the guest checked in via reservation, not for direct check-in guests. User Privilege: eZee absolute configuration >> User >> Edit user >> Privileges […]

Why do I get a message of room in use / Locked by some user when I try to edit transaction open transaction ( Net Lock ) in eZee Absolute 2.0?

A system shows this message for the below reasons: 1) If two users try to open/work on the same transaction/room at the same time.2) Your transaction/roomA system shows this message for the below reasons: 1) If two users try to open/work on the same transaction/room at the same time.2) Your transaction/room is open and you directly close the browser/Tab. How to Access: In order to remove the net lock please follow the below steps and video: Location: Click on ≡ […]

How to Merge single reservations to a group reservation in eZee Absolute 2.0?

Single reservations can be converted into group reservations by adding reservations to itThis scenario occurs when we made a single reservation and afterSingle reservations can be converted into group reservations by adding reservations to itThis scenario occurs when we made a single reservation and after that, we know this is a group reservation then we can make a group reservation from that single reservations. How to access: In order to make a group reservation refer to the […]

How to Amend Stay for Single Booking? / Is it possible to amend guest stay in eZee Absolute 2.0?

Yes, It is possible to amend the guest's stay. How to Access: In order to Amend the stay of guest please follow the below steps and video: UserYes, It is possible to amend the guest’s stay. How to Access: In order to Amend the stay of guest please follow the below steps and video: User Privilege: There is no privilege if you want to amend the stay for created reservation on PMS or booking made from booking engine but if you want […]

How to Refund in eZee Absolute 2.0?

Whenever you need to refund any amount to a guest, you need to make payment as you do in a normal way, but just make refund charges in negative.When you postWhenever you need to refund any amount to a guest, you need to make payment as you do in a normal way, but just make refund charges in negative.When you post charges in a negative, the system will consider as a Refund. How to access: In order to refund a guest refer to the below […]

How to take Day Use Reservation in a room in eZee Absolute 2.0?

The term Day Use Reservations lead to reserving a particular type of room for a particular guest for a given period of time in a single day andThe term Day Use Reservations lead to reserving a particular type of room for a particular guest for a given period of time in a single day and not for any nights. How to access: In order to Day Use Reservation in the system refer to the below images and steps. Location: Add Reservation (calendar icon) on the top right side […]