How to get Arrival, Departure and Reservation list in eZee Absolute 2.0?

1.) Reservation List: To see confirmed reservations from a particular date period, in the reservation list, we can see all the reservations (Cancel,1.) Reservation List: To see confirmed reservations from a particular date period, in the reservation list, we can see all the reservations (Cancel, Void, No show and confirmed) and also we can see the reservation with their status. 2.) Arrival List: To see today and Future Arrivals for the Hotel. 3.) Departure List: To see Today […]

How to display/suppress room tariff on Guest Registration Card in eZee Absolute 2.0?

We can Suppress the rates on the Guest Registration card and rates will not show on the GR card How to Access:  In order to suppress the rate onWe can Suppress the rates on the Guest Registration card and rates will not show on the GR card How to Access:  In order to suppress the rate on the GR card refer to the below steps. Steps: Quick Menu >>Add Reservation >> More options >> Supress Rate on Registration Card.

Is it possible that we can hide Room Tariff/Rate/Charge in Invoice/Bill/Folio Detail or Summary in eZee Absolute 2.0? (Suppress Rate on Folio)

Yes, it is possible.If we are looking for don't show the Room Tariff on the invoice then we can do.We can not show the Room Tariff on an Invoice. How toYes, it is possible.If we are looking for don’t show the Room Tariff on the invoice then we can do.We can not show the Room Tariff on an Invoice. How to access: In order to don’t show the tariff on the Invoice refer to the below steps. Location: Edit Reservation >> Folio Operations >> Folio Operations […]

From Where I can add Guest PickUp / Dropoff while adding a reservation in eZee Absolute 2.0?

In the system, we have a facility to add pickup and dropoff information of a guest.if you are looking to see all guest pickup and drop-off information thenIn the system, we have a facility to add pickup and dropoff information of a guest.if you are looking to see all guest pickup and drop-off information then you can put it in the system and when you will pull out the report then you will see all guest pickup and drop-off information which is […]

Is it possible to do Undo check-in in eZee Absolute 2.0?

Yes, it is possible. How to Access: In order to perform undo check-in operation please follow the below steps and video Note : But pleaseYes, it is possible. How to Access: In order to perform undo check-in operation please follow the below steps and video Note : But please note that it is possible only for the guest checked in via reservation, not for direct check-in guests. User Privilege: eZee absolute configuration >> User >> Edit user >> Privileges […]

Why do I get a message of room in use / Locked by some user when I try to edit transaction open transaction ( Net Lock ) in eZee Absolute 2.0?

A system shows this message for the below reasons: 1) If two users try to open/work on the same transaction/room at the same time.2) Your transaction/roomA system shows this message for the below reasons: 1) If two users try to open/work on the same transaction/room at the same time.2) Your transaction/room is open and you directly close the browser/Tab. How to Access: In order to remove the net lock please follow the below steps and video: Location: Click on ≡ […]

How to Merge single reservations to a group reservation in eZee Absolute 2.0?

Single reservations can be converted into group reservations by adding reservations to itThis scenario occurs when we made a single reservation and afterSingle reservations can be converted into group reservations by adding reservations to itThis scenario occurs when we made a single reservation and after that, we know this is a group reservation then we can make a group reservation from that single reservations. How to access: In order to make a group reservation refer to the […]

How to Amend Stay for Single Booking? / Is it possible to amend guest stay in eZee Absolute 2.0?

Yes, It is possible to amend the guest's stay. How to Access: In order to Amend the stay of guest please follow the below steps and video: UserYes, It is possible to amend the guest’s stay. How to Access: In order to Amend the stay of guest please follow the below steps and video: User Privilege: There is no privilege if you want to amend the stay for created reservation on PMS or booking made from booking engine but if you want […]

How to Refund in eZee Absolute 2.0?

Whenever you need to refund any amount to a guest, you need to make payment as you do in a normal way, but just make refund charges in negative.When you postWhenever you need to refund any amount to a guest, you need to make payment as you do in a normal way, but just make refund charges in negative.When you post charges in a negative, the system will consider as a Refund. How to access: In order to refund a guest refer to the below […]

How to take Day Use Reservation in a room in eZee Absolute 2.0?

The term Day Use Reservations lead to reserving a particular type of room for a particular guest for a given period of time in a single day andThe term Day Use Reservations lead to reserving a particular type of room for a particular guest for a given period of time in a single day and not for any nights. How to access: In order to Day Use Reservation in the system refer to the below images and steps. Location: Add Reservation (calendar icon) on the top right side […]