Fail: to generate card: FFFF1006 for operation. – Keycard.

If we see the above message while generating the key from the eZee absolute software we need to check the com port of the Door lock software isIf we see the above message while generating the key from the eZee absolute software we need to check the com port of the Door lock software is correct. It can be possible that the Door Lock software Port has been changed and communication with the HTTPS interface is not working with eZee Service. We […]

Can’t connect to the device for operation. – Keycard.

If we see the above message while generating the key from the eZee absolute software we need to check if the Door lock software Orbita is notIf we see the above message while generating the key from the eZee absolute software we need to check if the Door lock software Orbita is not open. We can resolve the message easily as Orbita Door lock doesn’t support communication with eZee service if the Door lock Software is open. We can simply close […]

Could not load file or assembly ‘Level3Lock, Version system could not find the specified file. – Keycard.

If we see the above message while generating a key from the eZee absolute software we need to check if the SDK of Level3/4 is available in eZeeIf we see the above message while generating a key from the eZee absolute software we need to check if the SDK of Level3/4 is available in eZee integration folder or not. It can be possible that SDK file of the Door lock software has been removed from the eZee folder. There can be many […]

Error code: 47 for operation. – Keycard.

If we see the above message while generating the key from the eZee absolute software we need to check if, the license code of Level3/4 is correct orIf we see the above message while generating the key from the eZee absolute software we need to check if, the license code of Level3/4 is correct or not. The above message is related to the Door lock software License key of Level 3/4 is incorrect. We can ask the client to provide the correct […]

Could not find any recognizable digit for operation. – Keycard.

If we see the above message while generating the key from the eZee absolute software we need to check if Comman Door Digits were added correctly orIf we see the above message while generating the key from the eZee absolute software we need to check if Comman Door Digits were added correctly or not based on Orbita Software. Common Door Details can be found in the Door lock software as follows. Make sure to add based on the below example, otherwise, […]

After generating each card we need to restart the service. – Keycard.

If we get any complaint from the client, they always need to restart the service to generate the cards. This can be possible for some reasons whichIf we get any complaint from the client, they always need to restart the service to generate the cards. This can be possible for some reasons which are as follows. We need to check if the license of the eZee Service is upto date which can be seen from the link: https://interface.ipms247.com:7244/eZeeKeycardServiceLib/SayHello The browser should […]

File not found for Operation. – Keycard.

If we see the above message while generating a key from the eZee absolute software we need to check if the eZeeVC.exe file is in the folder orIf we see the above message while generating a key from the eZee absolute software we need to check if the eZeeVC.exe file is in the folder or not. We need to check if the file is in the folder or not, as due to Antivirus is installed file might get removed. Add the file […]

Fail to start session FFFF3001 for operation. – Keycard.

If we see the above message while generating a key from the eZee absolute software we need to ask hoteliers to provide the Correct Database path ofIf we see the above message while generating a key from the eZee absolute software we need to ask hoteliers to provide the Correct Database path of Adem Door lock SQL which we add in the Host file. We can ask correct Server IP or MS SQL Database of the Adem Door lock. Once we […]

Error Code: 5, Fail to generate a card. For Operation. – Keycard.

If we see the above message while generating the key from the eZee absolute software we need to ask hoteliers to provide the system password ofIf we see the above message while generating the key from the eZee absolute software we need to ask hoteliers to provide the system password of Godrej/BT Lock. (Must be provided by Door lock vendor only) The system Password of the Door lock is not in eZee Host file. We can Simply ask hoteliers to […]

Error Code: 1, Fail to generate a card for operation. – Keycard.

If we see the above message while generating the key from the eZee absolute software we need to Close the Door lock software. Then we can tryIf we see the above message while generating the key from the eZee absolute software we need to Close the Door lock software. Then we can try generating the card again the message shows the Com Port opening giving an error while sending data to the Door lock software. It can be possible that the […]

Impossible to generate guest card DLL hunerf.dll for operation. – Keycard.

If we see the above message while generating a key from the eZee absolute software we need to check if the SDK or DLL of the Hune Door lock isIf we see the above message while generating a key from the eZee absolute software we need to check if the SDK or DLL of the Hune Door lock is available in eZee integration folder or not. It can be possible that SDK file of the Door lock software has been removed from the eZee […]

Error: Invalid Request Format. – Keycard.

If we see the above message while generating the key from the eZee absolute software we need to check if the Guest name is not added with any SpecialIf we see the above message while generating the key from the eZee absolute software we need to check if the Guest name is not added with any Special character such as “&”. To solve the above concern we need to check if the guest’s name is not set with any special character,  such as […]

The checkout Date must be Greater than today’s date. – Keycard.

If we see the above message while generating a key from the eZee absolute software we need to check if eZee Absolute software date and system date areIf we see the above message while generating a key from the eZee absolute software we need to check if eZee Absolute software date and system date are the same or not. To solve the above concern we need to check if the Software date and system date of eZee Absolute is the same or […]

Processing Message appears only while generating the card. – Keycard.

If we see the above message while generating key from the eZee absolute software we need to check if eZee Host file is not stuck. To solve theIf we see the above message while generating key from the eZee absolute software we need to check if eZee Host file is not stuck. To solve the above concern we need to stop the service and click on settings. Once we either try to click on port setting or Settings system will give the […]

Method not found Void Level3lock.clsLevel3Lock.set_Customercode. – Keycard.

If we see the above message while generating a key from the eZee absolute software we need to check if the SDK of Level3/4 is available in eZeeIf we see the above message while generating a key from the eZee absolute software we need to check if the SDK of Level3/4 is available in eZee integration folder or not. It can be possible that SDK file of the Door lock software has been removed from the eZee folder. There can be many […]

Error in open file Please check port no for operation. – Keycard.

If we see the above message while generating a key from the eZee absolute software we need to check if the SDK Lock vendor file is in eZee folder orIf we see the above message while generating a key from the eZee absolute software we need to check if the SDK Lock vendor file is in eZee folder or not. It can be possible that SDK file of the Door lock software has been removed from the eZee folder. There can be many reasons […]

The site can’t be reached / Site cant provide a secure connection. – Keycard.

If we see the above message while running the Hello link for Door lock software to check if the license is expired or not. It can be possible thatIf we see the above message while running the Hello link for Door lock software to check if the license is expired or not. It can be possible that eZee Service license is expired. So we need to open the below link and copy the link and paste it into the client machine. https://ezeenextgen.s3.us-west-2.amazonaws.com/download/TLS12/Absolute_Integrations/certificate/eZeeKeyCardServiceHost.zip Go […]

Socket Exception no connection could be made to the target machine. – Keycard.

If we see the above message while generating the key, we need to do some troubleshooting with the SDK. It can be possible that the Server IP andIf we see the above message while generating the key, we need to do some troubleshooting with the SDK. It can be possible that the Server IP and Port of the Encoder are changed. We need to stop the eZee Service, click on settings enter password 123, and click on port setting to see the […]

Service is Closed at your Terminal. – Keycard.

If we see the above message while generating the key, we need to check some of the possibilities. It can be possible that eZee Host file is notIf we see the above message while generating the key, we need to check some of the possibilities. It can be possible that eZee Host file is not running in the taskbar. We can start the service from eZee folder or if it is placed on the Desktop by running as an administrator. In rare […]

How to Split a reservation in eZee Absolute?

Split Reservation:  This flexibility allows our users to assign higher-category rooms to guests, upsell their rooms, and better manage their inventory, ThisSplit Reservation:  This flexibility allows our users to assign higher-category rooms to guests, upsell their rooms, and better manage their inventory, This feature also enables our users to assign multiple rooms to a guest before their arrival, which enhances their accuracy and efficiency by allowing them to complete the room assignment process in advance, which […]