If I want to calculate occupancy rate, then how can I check occupancy for each month? Or is there an option to forecast occupancy automatically in eZee absolute 2.0?

How to Access: In order to calculate the occupancy rate please follow the below steps and video User Privilege: eZee absolute configuration >>How to Access: In order to calculate the occupancy rate please follow the below steps and video User Privilege: eZee absolute configuration >> User >> Edit user >> Reports >> Statistical Report >> Monthly Statistics | Reports >> Graphs and Charts >> Monthly Occupancy Path: Login into eZee Absolute >> Reports >> (Under) Statistical Report >> […]

How to cut folio in absolute 2.0?

Cut folio operation is useful If you want to cut all same types of charges(Room charges / Extra charges / Payment entries / Transfers) from one folio and toCut folio operation is useful If you want to cut all same types of charges(Room charges / Extra charges / Payment entries / Transfers) from one folio and to add it on another new folio. Basically, it will Create a new folio and all the selected categorized postings will get moved to that new folio. […]

How to process Travel Agent Commission for Past bookings eZee Absolute 2.0?

In order to post commission for past booking, which we insert using Insert Transaction, you can still post-commission for them by the below information, evenIn order to post commission for past booking, which we insert using Insert Transaction, you can still post-commission for them by the below information, even in past booking in which you forgot to update Travel agent or post commission, you can do it. How to Access: In order to process the Travel agent Commission operation for […]

How to set Folio Routing (Set extra charges in separate folio) for booking in eZee Absolute 2.0 ?

Folio Routing: Routing rules configuration in guest folio means post charges automatically with another folio Like One folio apply with room charges andFolio Routing: Routing rules configuration in guest folio means post charges automatically with another folio Like One folio apply with room charges and another with all extra charges. This operation is required when any guest visited in Hotel from the company and that company pays only applied room charges and other applied charges need to pay […]

Can I exempt the tax applied on extra charge in eZee Absolute 2.0?

Yes, you can. If you had tax applied on extra charges and you want to exempt it, you can exempt it from the system. How to access: In order to exempt aYes, you can. If you had tax applied on extra charges and you want to exempt it, you can exempt it from the system. How to access: In order to exempt a tax on extra charge refer to the below video and steps. Location: Edit Reservation >> Folio Operations >> Folio Operations >>  Tax Operation >> […]

How to do Balance Transfer in eZee Absolute 2.0?

We have an feature in eZee Absolute that we can transfer the balance to the another folio / room. This is need when two guest are staying in our hotel andWe have an feature in eZee Absolute that we can transfer the balance to the another folio / room. This is need when two guest are staying in our hotel and only will be paid the bill so in that scenario we can move the balance of the source guest to destination guest ( Who […]

How to pay travel agent commission via eZee Absolute 2.0?

Hotelier received bookings from local travel agents and OTA like Trip Adviser, MMT, Expedia for bookings received for his hotel, and against that booking,Hotelier received bookings from local travel agents and OTA like Trip Adviser, MMT, Expedia for bookings received for his hotel, and against that booking, they get a commission as per discussion. That commission hotelier can pay in the eZee absolute PMS system and if OTA collects payment then deduct a commission and pay to the […]

When I try to Amend Stay in eZee Absolute 2.0, the system shows error message “Room Inventory is Zero”.

This is happening when the room inventory is zero for that date on which we are looking to amend the stay or make a new reservation. Screenshot of ErrorThis is happening when the room inventory is zero for that date on which we are looking to amend the stay or make a new reservation. Screenshot of Error Message: Solution: There are certain confirmed bookings for the same date, to which rooms are not assigned and you are trying to assign a room to NEW […]

Is it possible to offer different rates in eZee Absolute for each individual bookings in group reservation 2.0?

When we are adding group reservations at that time as per room availability or guest required different categories rooms for group reservations which applyWhen we are adding group reservations at that time as per room availability or guest required different categories rooms for group reservations which apply different charges. How to Access: In order to give the different rates for each room in group reservation please follow the below steps and video. Location: eZee absolute PMS stay view >> Walk […]

How to Add/Delete/Edit a Salesperson in eZee Absolute 2.0?

Salesperson: Now when a booking comes from a Travel Agent, they basically come through a Salesperson working under that particular Travel Agent. So we areSalesperson: Now when a booking comes from a Travel Agent, they basically come through a Salesperson working under that particular Travel Agent. So we are providing a facility to map a Salesperson with the travel agent and bookings. This helps hoteliers to evaluate Salesperson’s performance and contribution to increase overall revenue. How to access: In […]

How to Void Inclusion from Bookings in eZee Absolute 2.0?

Inclusion: Inclusion predefines extra charges which are posted automatically on the night audit. When the night audit is performed the inclusion will beInclusion: Inclusion predefines extra charges which are posted automatically on the night audit. When the night audit is performed the inclusion will be posted auto on the booking. So if is there any guest who is taking an extra charge daily or at the check-in or checkout or a custom date then we can add inclusion on […]

How to give or remove the discount on Group booking in eZee Absolute 2.0?

You can give a discount on all Group booking at once, not needed to open each individual group booking and give them a discount. How to Access: InYou can give a discount on all Group booking at once, not needed to open each individual group booking and give them a discount. How to Access: In order to give or remove the discount on Group booking please follow the below steps and video. Pre-requisite: eZee Absolute Configuration >> Master >> General >> Discounts. User Privilege: eZee […]

How to check Daily Revenue in Ezee Absolute 2.0?

Path: Login into eZee Absolute >> Front Office >> Reports >> (Under) Back Office Report >> Please refer "DailyPath: Login into eZee Absolute >> Front Office >> Reports >> (Under) Back Office Report >> Please refer “Daily Revenue“ Screenshot:

How to get revenue and the total room nights sold per month in one report ( Room Sale Statistics ) from eZee Absolute 2.0?

Yes, there is a way to get such a report.   Path: Login into eZee Absolute >> Front Office >> Reports >> (Under) Statistical Report >> Please referYes, there is a way to get such a report.   Path: Login into eZee Absolute >> Front Office >> Reports >> (Under) Statistical Report >> Please refer “Room Sale Statistics“ Screenshot:

Is there a report that gives details of VIP arrivals in eZee Absolute 2.0?

No, there isn't any such report available, as of now. However, you can refer Guest Database in Front Office tab, to obtain your required details. Path:No, there isn’t any such report available, as of now. However, you can refer Guest Database in Front Office tab, to obtain your required details. Path: Login into eZee Absolute >> Front Office >> Guest Database >> Export. Screenshot:

How to delete discount given on room charges in eZee Absolute 2.0?

How to Access: In order to remove the discount applied on room charges follow the below steps. Screenshot 1: Edit Reservation >> Room Charges  >>How to Access: In order to remove the discount applied on room charges follow the below steps. Screenshot 1: Edit Reservation >> Room Charges  >> Click on %Discount tab >> Select Delete option from discounts window as per below Screenshot Screenshot 2: A > To Delete Discount from Group Booking Edit Reservation >> Room Charges tab >> Group […]

How to define Travel Agent Commission at the time of booking or after booking in eZee Absolute 2.0?

Travel Agent is a person whose job it is to book rooms for end clients (individuals, groups, corporations) on behalf of hotels and againstTravel Agent is a person whose job it is to book rooms for end clients (individuals, groups, corporations) on behalf of hotels and against that booking, he receives a commission from hotels. There are several ways to assign TA and define the commission plan which is as follows. Location: eZee Absolute >> Front office >> Walk-in / Reservation screenshot 1: […]

Is it possible to download Guest Image and Identity from eZee Absolute 2.0?

Yes, If you upload guest Image / Identity at the time of booking or from edit guest, you can download the same images from Guest Database. How toYes, If you upload guest Image / Identity at the time of booking or from edit guest, you can download the same images from Guest Database. How to Access: In order to download Guest Image and Identity please follow the below steps. Location: Menu >> Front Office >> Guest Database >> Search for Guest name >> […]

How to add & map(assign) city ledger payment against the folio in the eZee Absolute 2.0?

What is City Ledger Advance payment or folio mapping?This is a credit/company/hotelier/ Direct Billing account on which guest folio charges will beWhat is City Ledger Advance payment or folio mapping?This is a credit/company/hotelier/ Direct Billing account on which guest folio charges will be posted for the moment to perform guest checkout. Hotelier received payment from add payment and map city ledger folio with payment receive from city ledger.  Received from City Ledger: Travel Agent/ Company Name / Room Owner […]

What is POS (Incidental Invoice) in eZee Absolute 2.0?

POS means: Point of sales The hotelier can manage their miscellaneous sales from POS by generating Incidental invoice, basically some Guests are notPOS means: Point of sales The hotelier can manage their miscellaneous sales from POS by generating Incidental invoice, basically some Guests are not staying in your Rooms, but still, they are using your facility, so those facilities charges you can manage from POS. As an example; the restaurant charges you can manage from here, or another […]