How do Add Hotel registration number in eZee Absolute?
Path: Login into eZee Absolute Configuration >> Settings >> Property >> Hotel Information >> Registration Numbers >> Input dataPath: Login into eZee Absolute Configuration >> Settings >> Property >> Hotel Information >> Registration Numbers >> Input data >> Save. Screenshot:
Where can I define my cancellation policy in eZee Absolute?
Path: Login into eZee Absolute Configuration >> Settings >> Property >> Hotel Information >> Cancellation Policy >> Input draftPath: Login into eZee Absolute Configuration >> Settings >> Property >> Hotel Information >> Cancellation Policy >> Input draft >> Save. Screenshot:
Where can I define my hotel policy in eZee Absolute?
Path: Login into eZee Absolute Configuration >> Settings >> Property >> Hotel Information >> Hotel Policy >> Input draftPath: Login into eZee Absolute Configuration >> Settings >> Property >> Hotel Information >> Hotel Policy >> Input draft >> Save. Screenshot:
Is eZee Absolute available in other languages?
Yes, you can use eZee Absolute in any of your preferred (local) language. However, the PMS will work only in one language at a time. The default language willYes, you can use eZee Absolute in any of your preferred (local) language. However, the PMS will work only in one language at a time. The default language will be English and the other will be the custom language you choose. You can request us by email or to your dedicated account manager if you […]
How to set logo in eZee Absolute? OR How to change hotel logo in the Voucher/Performs/Invoice?
Path: Login into eZee Absolute Configuration >> Settings >> Property >> Hotel Information >> Logo >> Choose file >>Path: Login into eZee Absolute Configuration >> Settings >> Property >> Hotel Information >> Logo >> Choose file >> Save. Screenshot:
How to active language setting in Absolute configuration?
To change Langauge or text in the Front office like we did in the Reservation, We can active Language setting and change the Module language. To ActiveTo change Langauge or text in the Front office like we did in the Reservation, We can active Language setting and change the Module language. To Active Language setting in your property configuration, you can change all users language to Custome. After changing Language to Custome, you can Log out and Log-in again to see […]
How to add new identity type in Absolute?
From eZee Absolute Configuration, you can add new Identity type. Path: Master >> General >> Identity Type >> Add IdentityFrom eZee Absolute Configuration, you can add new Identity type. Path: Master >> General >> Identity Type >> Add Identity Type
In eZee Absolute – How do I stop sending email notifictions on reservations?
Please login to eZee Absolute Configuration and follow the below screenshots. After you click on More Settings, remove the tick mark from reservationPlease login to eZee Absolute Configuration and follow the below screenshots. After you click on More Settings, remove the tick mark from reservation voucher.
How to adjust Decimal numbers in eZee Absolute?
Path: Login into eZee Absolute Configuration >> Master >> General >> Curency >> Edit Currency >> Enter values in "Digits afterPath: Login into eZee Absolute Configuration >> Master >> General >> Curency >> Edit Currency >> Enter values in “Digits after Decimal” >> Save. Screenshot 1: Screenshot 2: Edit Currency and set Decimal Numbers
How to define discount types in eZee Absolute?
Path: Login into eZee Absolute Configuration >> Master >> General >> Discount >> Add Discount >> Feed values >>Path: Login into eZee Absolute Configuration >> Master >> General >> Discount >> Add Discount >> Feed values >> Save. Screenshot 1: Screenshot 2:
Can we find the Log for changes that have been made by any user in TAX Configuration?
TAX - One of the Most Important things to keep in mind while configuring Account. In eA we are having the feature of AUDIT TRAIL that defines which user hadTAX – One of the Most Important things to keep in mind while configuring Account. In eA we are having the feature of AUDIT TRAIL that defines which user had made such changes in that Configuration. we will find that details in eA Configuration >> Settings >> Property >> Tax/Account Configuration >> Audit Trail Audit […]
Can I define Color for my different Business source in eZee Absolute?
Yes, we can define different for different business source. We can achieve such set up by changing the color, please refer the below steps. By BusinessYes, we can define different for different business source. We can achieve such set up by changing the color, please refer the below steps. By Business source: Path: Absolute Configuration–> Masters Tab–> Marketing–> Business Source–> edit • Edit the Business Source–> Internet Booking Engine–> Change the color to “BLUE” Same way you can define your […]
How many languages are available for eZee Absolute for (Booking Engine and admin panel)?
Ans. Our eZee Reservation is available in various languages. Below is the steps how you can see the information that which languages are enabled for eZeeAns. Our eZee Reservation is available in various languages. Below is the steps how you can see the information that which languages are enabled for eZee Reservation. eA Configuration > Users > Language > Drop down (Calendar Language) You can check in any of the eA accounts.
How to configure the formula for room calculation in eZee Absolute?
Formula: To calculate occupancy, ADR ( Average Daily Rate ) Etc we can manage formulae for the same from eZee Configuration, We can count or un-count theFormula: To calculate occupancy, ADR ( Average Daily Rate ) Etc we can manage formulae for the same from eZee Configuration, We can count or un-count the fields. How to access: In order to set formula to refer to the below steps. Location: Login into eZee Absolute Configuration >> Settings >> Configure Formula>> Save. Screenshot : […]
Mykad Interface with eZee Absolute/eZee Frontdesk Pre-requisite Form
What is MyKad Malaysia? Mykad Reader is the identity card in Malaysia that incorporates guest photo and bio-metric fingerprint data on an in-built computerWhat is MyKad Malaysia? Mykad Reader is the identity card in Malaysia that incorporates guest photo and bio-metric fingerprint data on an in-built computer chip which fasten checkin process. Below is the list of Mykad is readily interface available. SCR3310 , Rockey, Cloud2700, Utrust2700 (LATEST) To get this interface done for a client, Simply need to generate ticket by uploading […]
Email Option in eZee Absolute
Email Option in Absolute is used to Automatized email mechanism in Absolute. Automatized means, once the Absolute is activated then only system will shoot anEmail Option in Absolute is used to Automatized email mechanism in Absolute. Automatized means, once the Absolute is activated then only system will shoot an email to the Guest. Such as ‘Check out notification email’ to a guest. Prerequisite(Condition): Guest Email ID has to be their on the Transaction when the booking comes from the […]
Is it Possible to Reactivate/Undo reservations that are Marked as No Show/Cancelled/Void in eZee Absolute?
No show: In the Hospitality Industry, a person who does not arrive where and when they should at a hotel or motel, and makes no explanatory contact, isNo show: In the Hospitality Industry, a person who does not arrive where and when they should at a hotel or motel, and makes no explanatory contact, is called a No–Show. Cancellation: Cancel a reservation means, someone who has booked a room has informed you before arriving that they no longer wish to stay at your hotel it says cancellation. Yes, […]
I have a reservation but cannot assign room though room/inventory available?
This happens normally when your rate type is not assigned to that room type. How to Access: In order to assign rate type to that room please follow theThis happens normally when your rate type is not assigned to that room type. How to Access: In order to assign rate type to that room please follow the below steps. User Privilege: eZee absolute configuration >> User >> Edit user >> Privileges >> Configuration >> Access to Configuration Panel. Login to eZee Absolute Front Office >>> […]
Can I export Guest Name, email, phone number, Address, Birth-date, Spouse Birth Date, Wedding Anniversary etc from eZee Absolute?
Yes, you can. How to Access: In order to export guest details please follow the below steps. Path: Login into eZee Absolute >> Front OfficeYes, you can. How to Access: In order to export guest details please follow the below steps. Path: Login into eZee Absolute >> Front Office >> Guest Database >> Export. Screenshot 1: Screenshot 2: User Privilege : eZee Configuration >> User >> Edit User >> User Privileges >> Access to Database
Does eZee Absolute has a feature to maintain Guest Database? Or where do i find my guest database?
Yes! eZee Absolute does have a feature to manage Guest Database. Guest Database: eZee Absolute kept all guest information in the Guest database. We can addYes! eZee Absolute does have a feature to manage Guest Database. Guest Database: eZee Absolute kept all guest information in the Guest database. We can add guest information in the guest database manually as well as when we received an online booking and made a manual reservation in the system, the system saves that guest […]