Is it possible to send a NoShow, Cancellation, and Stay change request from eZee to Expedia OTA?
Yes! Sending important information regarding no-shows, cancellations, and stay changes directly to Expedia is now possible, ensuring accurate reservationYes! Sending important information regarding no-shows, cancellations, and stay changes directly to Expedia is now possible, ensuring accurate reservation management and avoiding unnecessary commissions, eliminating the need to access the Expedia extranet separately. This streamlined workflow not only saves valuable time but also ensures seamless and accurate information transmission from our channel manager to Expedia. How […]
How to perform the amend stay operation for the split reservation in eZee Absolute?
Amend Stay: Whenever the guest wants to change the arrival or departure date, we can change the dates through the amend stay operation. But when we split theAmend Stay: Whenever the guest wants to change the arrival or departure date, we can change the dates through the amend stay operation. But when we split the reservation, we cannot find the amend stay option for that reservation. In that case, we can amend the stay through the room move option for the splitted […]
How to perform the ‘Move Guest’ operation for the split reservation in eZee Absolute?
Move Guest: We need to perform the move guest operation for the split reservation. So, we can check-in another guest into the room. The system does not allowMove Guest: We need to perform the move guest operation for the split reservation. So, we can check-in another guest into the room. The system does not allow to check-in of another guest into the split room without performing the move-guest operation. How to Access: In order to use the move guest operation in the Absolute […]
What is the use of “Exported Reports” module in the eZee Absolute PMS?
We offer several reports in our software for use by hotels. Depending on the type of report and the hotel’s requirements, the reports are exported as eitherWe offer several reports in our software for use by hotels. Depending on the type of report and the hotel’s requirements, the reports are exported as either PDFs or Excel sheets. The discrepancies that our users observed were that sometimes it took a long time to export the report for a variety of reasons, including […]
What is No-Show/Cancellation Charge in eZee Absolute?
No show : A guest who does not arrive where and when they should at a hotel or motel, and makes no explanatory contact, is calledNo show : A guest who does not arrive where and when they should at a hotel or motel, and makes no explanatory contact, is called a No–Show. No show Charges : If a guest fails to arrive on a certain date to fulfil a booking (as all so often happens!) and does not cancel; that does not necessarily mean the hotel will […]
[IMPORTANT] Update regarding eZee Absolute Integrations
We are going to roll out a critical security update for our desktop integration services with eZee Absolute. We request you to please contact our support teamWe are going to roll out a critical security update for our desktop integration services with eZee Absolute. We request you to please contact our support team if you are using any of the below-mentioned integrations. Key card / Door lock MyKad Identity Scanner PBX / PABX Internet Billing / WiFi Fiscal Printers ROP (Royal […]
Is it possible to handle accounts of multiple properties with single login in eZee Absolute?
Yes! You can maintain multiple properties in a single account and that system is named as CRS Account i.e. with a single login, all the properties can beYes! You can maintain multiple properties in a single account and that system is named as CRS Account i.e. with a single login, all the properties can be accessed and managed.
Working of Green Tax Automation in eZee Absolute
We start the automation of Green Tax Calculation but before initiating this process, everyone should be aware of the importance of Green Tax and its tricky wayWe start the automation of Green Tax Calculation but before initiating this process, everyone should be aware of the importance of Green Tax and its tricky way of calculation. How does it work? – There will be one button under Folio Detail named as “Recalculate Tax” which will calculate the Green Tax as per MIRA.So, […]
How do I ask Ezee Absolute to show me only the guests who checked-in, and payment not yet received in June?
How to Access: In order to see guest checked in report please follow the below steps and video Location: Login into eZee Absolute >> Reports >>How to Access: In order to see guest checked in report please follow the below steps and video Location: Login into eZee Absolute >> Reports >> Front Office Report >> Please refer to “Guest Checked In“ User Privilege: eZee absolute configuration >> User >> Edit user >> Reports >> Front Office Report >> Guest […]
Is there a way to get the revenue and the total room nights sold per month in one report from Ezee Absolute?
Yes, there is a way to get such a report. How to Access: In order to get Room Sale Statistics Report please follow the below steps andYes, there is a way to get such a report. How to Access: In order to get Room Sale Statistics Report please follow the below steps and video Location: Login into eZee Absolute >> Reports >> (Under) Statistical Report >> Please refer “Room Sale Statistics“ User Privilege: eZee absolute configuration >> User >> Edit user […]
How to check revenue generated from Day Use transactions in eZee Absolute?
How to Access: In order to check day-use revenue in the report please follow the below steps and video. User Privilege: eZee absolute configurationHow to Access: In order to check day-use revenue in the report please follow the below steps and video. User Privilege: eZee absolute configuration >> User >> Edit user >> Reports >> Back Office Report >> Daily Revenue. Location: eZee Absolute PMS Stay View >> Reports >> (Under) Back Office Report >> Please […]
What is Var%, Nrml Tariff & Ofrd Tariff in Night Audit Report?
Once we perform the Night audit process in the eZee absolute PMS system we can generate a Night audit report and on that, we get this all details as shownOnce we perform the Night audit process in the eZee absolute PMS system we can generate a Night audit report and on that, we get this all details as shown below screenshot. Var% is a variance of your offered rates and normal rates. Nrml Tariff = Rates which we have configured or update = normal tariff Ofrd Tariff = […]
Which technology, platform, database, language is used in eZee Absolute?
Product Platform Database Language eZee Absolute Linux MySQL PHP, JavaScript MultiProduct Platform Database Language eZee Absolute Linux MySQL PHP, JavaScript Multi Lingual
I’m getting an Access Denied error message while editing transaction.
This error is related to web browser clear cookies & Cache Memory. 1.Press "CTRL+SHIFT+DELETE" on Google Chrome and clear "Cache Memory"This error is related to web browser clear cookies & Cache Memory. 1.Press “CTRL+SHIFT+DELETE” on Google Chrome and clear “Cache Memory” only. 2.Restart web browser and login into eZee Absolute with admin user and try to perform Edit Transactions again.
I’m facing a problem with loading eZee Absolute browser(Google Chrome, Internet explorer, Mozilla Firefox, etc.)
Please find the below steps if you are not able to Access eZee Absloute Link into any browser: Control Panel >>> Internet option >>>AdvancePlease find the below steps if you are not able to Access eZee Absloute Link into any browser: Control Panel >>> Internet option >>>Advance tab>>>Click on Reset advance Setting>>>click on Reset Button>>>Check mark on Delete Personal setting >>>Reset. You may refer the below screenshot for the same.
I am not able to print the receipt and registration card. The system shows – Error #2032.
What is Error 2032? Error 2032 is a Windows stream error. The error is generated when running applications like Flash. It shows that the application isWhat is Error 2032? Error 2032 is a Windows stream error. The error is generated when running applications like Flash. It shows that the application is unable to request ads from a server. Cause : Corrupt download or incomplete installation of Adobe Flash Player software. Corruption in Windows registry from a recent Adobe Flash Player-related […]
Is it possible to handle accounts of multiple properties with single login in eZee Absolute?
Yes! You can maintain multiple properties in a single account and that system is named as CRS Account i.e. with a single login, all the properties can beYes! You can maintain multiple properties in a single account and that system is named as CRS Account i.e. with a single login, all the properties can be accessed and managed.
Is it Possible to Reactivate/Undo reservations that are Marked as No Show/Cancelled/Void in eZee Absolute?
No show: In the Hospitality Industry, a person who does not arrive where and when they should at a hotel or motel, and makes no explanatory contact, isNo show: In the Hospitality Industry, a person who does not arrive where and when they should at a hotel or motel, and makes no explanatory contact, is called a No–Show. Cancellation: Cancel a reservation means, someone who has booked a room has informed you before arriving that they no longer wish to stay at your hotel it says cancellation. Yes, […]
Can I export Guest Name, email, phone number, Address, Birth-date, Spouse Birth Date, Wedding Anniversary etc from eZee Absolute?
Yes, you can. How to Access: In order to export guest details please follow the below steps. Path: Login into eZee Absolute >> Front OfficeYes, you can. How to Access: In order to export guest details please follow the below steps. Path: Login into eZee Absolute >> Front Office >> Guest Database >> Export. Screenshot 1: Screenshot 2: User Privilege : eZee Configuration >> User >> Edit User >> User Privileges >> Access to Database
Does eZee Absolute has a feature to maintain Guest Database? Or where do i find my guest database?
Yes! eZee Absolute does have a feature to manage Guest Database. Guest Database: eZee Absolute kept all guest information in the Guest database. We can addYes! eZee Absolute does have a feature to manage Guest Database. Guest Database: eZee Absolute kept all guest information in the Guest database. We can add guest information in the guest database manually as well as when we received an online booking and made a manual reservation in the system, the system saves that guest […]