How to Perform Room Exchange in eZee Absolute 2.0??

In eZee Absolute 2.0, we can also exchange the room if any guest doesn't want to stay in the assigned room and exchange it with another guest room. Note: TheIn eZee Absolute 2.0, we can also exchange the room if any guest doesn’t want to stay in the assigned room and exchange it with another guest room. Note: The exchange room operation is only possible when 2 bookings have the same “Stay duration”. Refer to the below steps Screenshots:

Remarks and their reflection in eZee Absolute 2.0 and Centrix.

Remarks are used in the hotel for Notice or instruction to the guest,front office ( Hotel Staff ) and for other purposes. Below are the remarks we can useRemarks are used in the hotel for Notice or instruction to the guest,front office ( Hotel Staff ) and for other purposes. Below are the remarks we can use in the system as per their reflection. How to add a Remark. eZee Absolute : @Edit Reservation Refer to the below screenshot for how to add […]

How to create task for housekeeper in ezee Absolute 2.0 & how the housekeeper will come to know about it from PMS application?

From Absolute we can create different task for house keepers, Once we create the task on any reservation, the Assigned Room House keeper will get notificationFrom Absolute we can create different task for house keepers, Once we create the task on any reservation, the Assigned Room House keeper will get notification on his mobile application. Please refer with below You tube link to create task and How House keeper will get to know about it. Refer with below Image screenshot […]

How Housekeeper can change the room status from PMS application?

When Housekeeper Login to PMS application, It will be different lay out for him to change room status. It will be completely different UI lay out then FrontWhen Housekeeper Login to PMS application, It will be different lay out for him to change room status. It will be completely different UI lay out then Front Office User PMS application UI lay out. Please refer with below Video Tutorial for it.

How to add the room charges manually in eZee Absolute 2.0?

We have a feature in eZee Absolute that we can add the room charges manually to the Booking.The Scenario is happening when guest checked out early or a dayWe have a feature in eZee Absolute that we can add the room charges manually to the Booking.The Scenario is happening when guest checked out early or a day before and we do have to collect all the charges. To checkout the guest we have to amend the stay of the guest by which the […]

How to add expense voucher (Paid Out/ Staff Salary/ Agent Commission) in eZee Absolute 2.0?

Expense Voucher is hotelier's accounts payable. It will allow you to enter all the expenses that the front office or the cashier does during the day.Expense Voucher is hotelier’s accounts payable. It will allow you to enter all the expenses that the front office or the cashier does during the day. Expenses like newspaper bill, telephone charge, agent commission, Electricity Bill, etc. How to Access: In order to add an expense voucher follow the below steps and video Location: eZee absolute PMS >> Menu […]

If I want to calculate occupancy rate, then how can I check occupancy for each month? Or is there an option to forecast occupancy automatically in eZee absolute 2.0?

How to Access: In order to calculate the occupancy rate please follow the below steps and video User Privilege: eZee absolute configuration >>How to Access: In order to calculate the occupancy rate please follow the below steps and video User Privilege: eZee absolute configuration >> User >> Edit user >> Reports >> Statistical Report >> Monthly Statistics | Reports >> Graphs and Charts >> Monthly Occupancy Path: Login into eZee Absolute >> Reports >> (Under) Statistical Report >> […]

How to cut folio in absolute 2.0?

Cut folio operation is useful, If you want to cut all same type of charges(Room charges / Extra charges / Payment entries / Transfers) from one folio and toCut folio operation is useful, If you want to cut all same type of charges(Room charges / Extra charges / Payment entries / Transfers) from one folio and to add it on another new folio. Basically it will Create new folio and all the selected categorized postings will get moved to that new folio. Location […]

How to process Travel Agent Commission for Past bookings eZee Absolute 2.0?

In order to post commission for past booking, which we insert using Insert Transaction, you can still post-commission for them by the below information, evenIn order to post commission for past booking, which we insert using Insert Transaction, you can still post-commission for them by the below information, even in past booking in which you forgot to update Travel agent or post commission, you can do it. How to Access: In order to process the Travel agent Commission operation for […]

How to set Folio Routing (Set extra charges in separate folio) for booking in eZee Absolute 2.0 ?

Folio Routing: Routing rules configuration in guest folio means post charges automatically with another folio Like One folio apply with room charges andFolio Routing: Routing rules configuration in guest folio means post charges automatically with another folio Like One folio apply with room charges and another with all extra charges. This operation is required when any guest visited in Hotel from the company and that company pays only applied room charges and other applied charges need to pay […]

Can I exempt the tax applied on extra charge in eZee Absolute 2.0?

Yes, you can. If you had tax applied on extra charges and you want to exempt it, you can exempt it from the system. How to access: In order to exempt aYes, you can. If you had tax applied on extra charges and you want to exempt it, you can exempt it from the system. How to access: In order to exempt a tax on extra charge refer to the below video and steps. Location: Edit Reservation >> Folio Operations >> Folio Operations >>  Tax Operation >> […]

How to do Balance Transfer in eZee Absolute 2.0?

We have an feature in eZee Absolute that we can transfer the balance to the another folio / room. This is need when two guest are staying in our hotel andWe have an feature in eZee Absolute that we can transfer the balance to the another folio / room. This is need when two guest are staying in our hotel and only will be paid the bill so in that scenario we can move the balance of the source guest to destination guest ( Who […]

How to pay travel agent commission via eZee Absolute 2.0?

Hotelier received bookings from local travel agents and OTA like Trip Adviser, MMT, Expedia for bookings received for his hotel, and against that booking,Hotelier received bookings from local travel agents and OTA like Trip Adviser, MMT, Expedia for bookings received for his hotel, and against that booking, they get a commission as per discussion. That commission hotelier can pay in the eZee absolute PMS system and if OTA collects payment then deduct a commission and pay to the […]

When I try to Amend Stay in eZee Absolute 2.0, the system shows error message “Room Inventory is Zero”.

This is happening when the room inventory is zero for that date on which we are looking to amend the stay or making a new reservation. Screenshot of ErrorThis is happening when the room inventory is zero for that date on which we are looking to amend the stay or making a new reservation. Screenshot of Error Message: Solution: There are certain confirmed bookings for the same date, to which rooms are not assigned and you are trying to assign a room to NEW […]

Is it possible to offer different rates in eZee Absolute for each individual bookings in group reservation 2.0?

When we are adding group reservations at that time as per room availability or guest required different categories rooms for group reservations which applyWhen we are adding group reservations at that time as per room availability or guest required different categories rooms for group reservations which apply different charges. How to Access: In order to give the different rates for each room in group reservation please follow the below steps and video. Location: eZee absolute PMS stay view >> Walk […]

How to Add/Delete/Edit a Salesperson in eZee Absolute 2.0?

Salesperson: Now when a booking comes from a Travel Agent, they basically come through a Salesperson working under that particular Travel Agent. So we areSalesperson: Now when a booking comes from a Travel Agent, they basically come through a Salesperson working under that particular Travel Agent. So we are providing a facility to map a Salesperson with the travel agent and bookings. This helps hoteliers to evaluate Salesperson’s performance and contribution to increase overall revenue. How to access: In […]

How to Void Inclusion from Bookings in eZee Absolute 2.0?

Inclusion: Inclusion predefines extra charges which are posted automatically on the night audit. When the night audit is performed the inclusion will beInclusion: Inclusion predefines extra charges which are posted automatically on the night audit. When the night audit is performed the inclusion will be posted auto on the booking. So if is there any guest who is taking an extra charge daily or at the check-in or checkout or a custom date then we can add inclusion on […]

How to give or remove the discount on Group booking in eZee Absolute 2.0?

You can give a discount on all Group booking at once, not needed to open each individual group booking and give them a discount. How to Access: InYou can give a discount on all Group booking at once, not needed to open each individual group booking and give them a discount. How to Access: In order to give or remove the discount on Group booking please follow the below steps and video. Pre-requisite: eZee Absolute Configuration >> Master >> General >> Discounts. User Privilege: eZee […]

How to check Daily Revenue in Ezee Absolute 2.0?

Path: Login into eZee Absolute >> Front Office >> Reports >> (Under) Back Office Report >> Please refer "DailyPath: Login into eZee Absolute >> Front Office >> Reports >> (Under) Back Office Report >> Please refer “Daily Revenue“ Screenshot:

How to get revenue and the total room nights sold per month in one report ( Room Sale Statistics ) from eZee Absolute 2.0?

Yes, there is a way to get such a report.   Path: Login into eZee Absolute >> Front Office >> Reports >> (Under) Statistical Report >> Please referYes, there is a way to get such a report.   Path: Login into eZee Absolute >> Front Office >> Reports >> (Under) Statistical Report >> Please refer “Room Sale Statistics“ Screenshot: