All posts by Snehal

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Is it possible to send a NoShow, Cancellation, and Stay change request from eZee to Expedia OTA?

Yes! Sending important information regarding no-shows, cancellations, and stay changes directly to Expedia is now possible, ensuring accurate reservation management and avoiding unnecessary commissions, eliminating the need to access the Expedia extranet separately. This streamlined workflow not only saves valuable time but also ensures seamless and accurate information transmission from our channel manager to Expedia.

How to Access: By default, the setting to send NoShow & Cancellation is enabled for the Expedia OTA, you can also enable the Stay and Rate Update if needed to be sent to the Expedia OTA from the Absolute PMS configuration as per the screenshot shared below.

User Privilege: There is no separate privilege required to send the request to the Expedia OTA, the user just needs to have the basic PMS privileges by which they can mark the reservation as NoShow, Cancel, and Amend it and the system will automatically send the request to the Expedia OTA based on the configuration set in PMS.

  • eZee Absolute: You can Amend the reservation OR mark it as NoShow/Cancel from the Absolute PMS as per the below screenshot.

  • eZee Centrix: You can mark the reservation as NoShow from Centix (channel manager) as per the below screenshot.

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How to get the Manager Report from the eZee Mobile App?

Manager Report we can get in the eZee Absolute Mobile App

How to Access: In order to get the “Manager Report”, Please follow the below steps.

Location: eZee Absolute PMS Menu >> Click on Manager Report>>Click on the Calendar Icon to search for the Date>> Select the Date>>Click on Done.

User Privilege: eZee Absolute Configuration >> User >> Edit user >> Reports >> Back Office Report >> Manager Report.

Refer to the screenshot :

Refer to the below Steps to get the Manager Report from the Mobile App:

  1. Click on the Menu Option
  2. Click on the Manager Report:

Refer to the screenshot :

3. Click on the Calendar Icon (Top Right Corner)
4. Select the Date
5. Click on Done to get the Report

Refer to the screenshot :


To get the PTD (Period Till Date) & YTD (Year Till Date) Data in the Report, Please follow the below Steps:

  1. Click on the Arrow
  2. Select the PTD / YTD
  3. Click on Done

Refer to the screenshot :

PTD: PTD or “Period Till Date” shows you the data from the 1st date of the Month to the Date of that Particular Month you have selected while exporting the Data.

YTD: YTD or “Year Till Date” shows you the data from the Beginning of the Financial Year i.e. 01st April 20xx till the Date of that Particular Year you have selected while exporting the Data.

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How to mark Maintenance Block (Lock Rooms) in the eZee Mobile App?

Maintenance block Is basically, the steps for setting a Room Out of Order and Out of Service are the same, but the reasons are quite different: Out of Order(OOO) is typically used when a room is being renovated, undergoing repairs, or cannot be used

How to Access: In order to perform the Maintenance block room please follow the below steps and video.

Location: Menu ≡ (three lines) >> Click on Maintenance Block List

Prerequisite:
eZee Absolute PMS >> Master >> Reasons >> Reason Unit, Status, Remarks

User Privilege:
eZee Absolute Configuration >> User >> Edit user >> Privileges >> House keeping >> Access to Block

Screenshot 1: Open Maintenance Block list from the Housekeeping menu

Screenshot 2: Click on Block Room

Screenshot 3: Select room or rooms, the date for which you want to mark block that room (you can click and add multiple rooms from the list)

Screenshot 4: Check Maintenance block/block room in stay view that blocks your inventory from stay view

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How to perform the amend stay operation for the split reservation in eZee Absolute?

Amend Stay: Whenever the guest wants to change the arrival or departure date, we can change the dates through the amend stay operation. But when we split the reservation, we cannot find the amend stay option for that reservation. In that case, we can amend the stay through the room move option for the splitted reservation.

How to Access: In order to amend the stay for the split reservation in the Absolute PMS system, please follow the below screenshots & video.

Location: eZee Absolute PMS >> Stay view >> Click on the Reservation>> More Option.

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How to Connect eZee Optimus to Quickbooks Online?

Step- 1: While login into Optimus to QuickBooks Online, First we need to select the product for Optimus in the eZee FAS interface.





Step- 2: Add the same login details in FAS same as the Optimus user Log-in details (Hotel code >>>>User name>>>>Password).




Step- 3: Click on the Login option adding login details.




Step- 4: To connect the Interface select the Accounting System QuickBooks Online and select the Production Key and connect it.

Quick books online>>>Production Key>>>>>Connect.

Step- 5: Once it will be connected select the quick books company and click the next option.

Once you click on the next option, your Optimus to QuickBooks online integration interface page will be opened.

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How to export Payment Data from eZee Absolute to Quickbooks Online?

Payment: We can export the Payment data to QuickBooks through Absolute QuickBooks Integration (Like Hotel Payouts, etc..)

How to Access: In order to export the Payment Data to QuickBooks, please follow the below steps and video.

Location: Click on PMS Transactions >>> Payment




How To Export: Select the Date Range >> Click on Fetch Option to search the  Data >> Select the record to export the data >> Click on Export to FAS


>>>Once we click on Export to FAS  it will show the transaction exported successfully and the status will show in Green Icon (Which indicates the  data has been exported)

Green Status: This means that the particular entry has been exported successfully.

Red Status: This means that a particular entry is not exported in QuickBooks. Kindly please contact eZee Live Chat Support

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How to export Journal Data from eZee Absolute to Quickbooks Online?

Journal: We can export the Journal data to QuickBooks through Absolute QuickBooks Integration (Like advance settlements in the Guest ledger)

How to Access: In order to export the Journal Data to QuickBooks, please follow the below steps.

Location: Click on PMS Transactions >>> Journal


How To Export: Select the Date Range >> Click on Fetch Option to search the  Data >> Select the record to export the data >> Click on Export to FAS


>>>Once we click on Export to FAS  it will show the transaction exported successfully and the status will show in Green Icon(Which indicates the  data has been exported)

Green Status: This means that the particular entry has been exported successfully.

Red Status: This means that a particular entry is not exported in QuickBooks. Kindly please contact eZee Live Chat Support

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How to export Receipt Data from eZee Absolute to Quickbooks Online [Day to Day Transaction wise (accrual bases) JV]

Receipt : We can export the receipt data to QuickBooks through Absolute QuickBooks Integration Day to Day Transaction wise.

How to Access: In order to export the Receipt Data to Quickbooks, please follow the below steps.

Location: Click on  PMS  Transactions >>> Receipt



How To Export: Select the Date Range >> Click on Fetch Option to search the  Data >> Select the record to export the data >> Click on Export to FAS

>>>Once we click on Export to FAS  it will show the transaction exported successfully and the status will show in Green Icon (Which indicates the  data has been exported)

Green Status: This means that the particular entry has been exported successfully.

Red Status: This means that a particular entry is not exported in QuickBooks. Kindly please contact eZee Live Chat Support

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How to Export the POS Sales or Incidental Invoice Data from eZee Absolute to Quickbooks Online?

Incidental: We can export the Incidental data to Quickbooks through Absolute Quickbooks Integration (Like incidental invoice or POS)

How to Access: In order to export the Incidental Data to Quickbooks, please follow the below steps and video.

Location: Click on PMS Transactions >>> Incidental


How To Export: Select the Date Range >> Click on Fetch Option to search the  Data >> Select the record to export the data >> Click on Export to FAS




>>>Once we click on Export to FAS  it will show the transaction exported successfully and the status will show in Green Icon(Which indicates the  data has been exported)

Green Status: This means that the particular entry has been exported successfully.

Red Status: This means that a particular entry is not exported in Quickbooks. Kindly please contact eZee Live Chat Support

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How to export Data from eZee to Quickbooks Online [Day to Day Transaction wise (accrual bases) JV]

Room Sales: We can export the Sales data to QuickBooks through Absolute QuickBooks Integration Day to Day Transaction wise Or Day to Day Summary wise.

How to Access: In order to export the Room Sales Data to QuickBooks, please follow the below steps and video.

Location: Click on  PMS  Transactions >>> Sales



How To Export: Select the Date Range >> Click on Fetch Option to search the  Data >> Select the record to export the data >> Click on Export to FAS

>>>Once we click on Export to FAS  it will show the transaction exported successfully and the status will show in a green Icon(Which indicates the  data has been exported)


Green Status: This means that the particular entry has been exported successfully.

Red Status: This means that a particular entry is not exported in the Quickbooks . Kindly please contact eZee Live Chat Support.

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How to Connect eZee Absolute to Quickbooks Online

Step- 1: While login into Absolute to QuickBooks online  First we need to select the product for Absolute in eZee FAS interface.





Step- 2: Add the same login details in FAS same as absolute user login details (Hotel code >>>>User name>>>>Password).





Step- 3:Click on the Login option adding Login details.






Step- 4: To connect the interface select the accounting system Quick books Online and select the production key and connect it.

Quick books online>>>Production Key>>>>>Connect.

Step- 5: Once it will be connected select the quick books company and click the next option.

Once you click on the next option, your absolute to QuickBooks Online Integration interface page will be opened.

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How to Log-in in to Absolute Tally Integration?

Step- 1: While login into absolute to Tally integration  First we need to Add the login details in it.




Step- 2: Add the same login details in Tally integration same as absolute user login details (User name >>>>Password>>>>Hotel code).




Step- 3: Once you log in click on the select profile Option and select the Particular company and click on select profile/Company.



Step- 4: Make sure the tally company name and port number should be the same as the tally.



Step- 5: Click on connect option so the system will show a popup as successfully connected click on the ok option and again at last click on ok.









So once you click on the last ok option so main interface page will be open for absolute to tally integration.


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How to Export the Payment Data to Tally?

Payment: We can export the Payment Data to the Tally through Absolute Tally Integration.

How to Access: In order to export the Payment  Data to the Tally, please follow the below steps and video.


Location: Click on Transaction >>Payment

Refer to the screenshot :

How To Export: Select the Date Range >> Click on Search to fetch Data >> Click on “Export Data to Financial Accounting System” >> Click on Yes to Export the Data

Note: You can export the data for a maximum of 30 Days at a time.

Refer to the screenshot :




Status:

Yes: This means that the particular entry has been exported successfully.

Exists: This means the particular entry is already exported earlier in the Tally

No: This means that a particular entry is not exported in the Tally. Kindly please get in touch with eZee Live Chat Support or Call Support.

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How to Export the POS Sales, Incidental Invoice Data to Tally

Misc. sales: We can export the Misc. sales Data  to the Tally through Absolute Tally Integration.

How to Access: In order to export the Misc. sales Data  to the Tally, please follow the below steps and video.

Location: Click on Transaction >> sales>> Misc. sales.

Refer to the screenshot :

How To Export: Select the Date Range >> Click on Search to fetch Data >> Click on “Export Data to Financial Accounting System” >> Click on Yes to Export the Data

Note: You can export the data for a maximum of 30 Days at a time.

Refer to the screenshot :


Status:

Yes: This means that the particular entry has been exported successfully.

Exists: This means the particular entry is already exported earlier in the Tally

No: This means that a particular entry is not exported in the Tally. Kindly please get in touch with eZee Live Chat Support or Call Support.

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How to Export the Receipt Data to Tally?

Receipt: We can export the Receipt data to the Tally through Absolute Tally Integration on a Daily basis.

How to Access: In order to export the Receipt Data to Tally, please follow the below steps and video.

Location: Click on Transaction >> Receipt

Refer to the screenshot :

How To Export: Select the Date Range >> Click on Search to fetch Data >> Click on “Export Data to Financial Accounting System” >> Click on Yes to Export the Data

Note: You can export the data for a maximum of 30 Days at a time.

Refer to the screenshot :

Status:

Yes: This means that the particular entry has been exported successfully.

Exists: This means the particular entry is already exported earlier in the Tally

No: This means that a particular entry is not exported in the Tally. Kindly please contact eZee Live Chat Support or Call Support.

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How to Export the Journal Data to Tally?

Journal: We can export the Journal data to the Tally through Absolute Tally Integration on a Daily basis as per the operations performed in the Absolute.

How to Access: In order to export the Journal Data to Tally, please follow the below steps and video.

Location: Click on Transaction >> Journal

Refer to the screenshot :

How To Export: Select the Date Range >> Click on Search to fetch Data >> Click on “Export Data to Financial Accounting System” >> Click on Yes to Export the Data

Note: You can export the data for a maximum of 30 Days at a time.

Refer to the screenshot :

Status:

Yes: This means that the particular entry has been exported successfully.

Exists: This means the particular entry is already exported earlier in the Tally

No: This means that a particular entry is not exported in the Tally. Kindly please get in touch with eZee Live Chat Support or Call Support.

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How to Export the Purchase Data from Optimus to Tally?

Restaurant Purchase: We can export the Purchase Data to the Tally through Optimus Tally Integration on a daily basis.

How to Access: In order to export the Optimus Purchase to Tally, please follow the below steps and video.

Location: Click on Transaction >>Purchase

Refer to the screenshot :

How To Export: Select the Date Range >> Click on Search to fetch Data >> Click on “Export Data to Financial Accounting System” >> Click on Yes to Export the Data

Note: You can export the data for a maximum of 30 Days at a time.

Refer to the screenshot :

Note: If you have multiple purchase stores then you can also search the data Store wise:

Refer to the screenshot below:

Status:

Yes: This means that the particular entry has been exported successfully.

Exists: This means the particular entry is already exported earlier in the Tally
No: This means that a particular entry is not exported in the Tally. Kindly please contact eZee Live Chat Support or Call Support.

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How to Export the Restaurant Sales Data From Optimus to Tally?

Restaurant Sales: We can export the Restaurant Sales to the Tally through Optimus Tally Integration on a Daily basis.

How to Access: In order to export the Optimus Sales Data to Tally, please follow the below steps and video.

Location: Click on Transaction >> Sale >> Sales

Refer to the screenshot :

How To Export: Select the Date Range >> Click on Search to fetch Data >> Click on “Export Data to Financial Accounting System” >> Click on Yes to Export the Data

Note: You can export the data for a maximum of 30 Days at a time.

Refer to the screenshot :

Note: If you have multiple outlets then you can also search the data Outlet wise:

Refer to the screenshot below:

Status:

Yes: This means that the particular entry has been exported successfully.

Exists: This means the particular entry is already exported earlier in the Tally

No: This means that a particular entry is not exported in the Tally. Kindly please contact eZee Live Chat Support or Call Support.

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How to Export the Room Sales Data to Tally?

Room Sales: We can export the Sales data to the Tally through Absolute Tally Integration Daily basis or Checked-out basis.

How to Access: In order to export the Room Sales Data to Tally, please follow the below steps and video.

Location: Click on Transaction >> Sales >> Room

Refer to the screenshot :

How To Export: Select the Date Range >> Click on Search to fetch Data >> Click on “Export Data to Financial Accounting System” >> Click on Yes to Export the Data

Note: You can export the data for a maximum of 30 Days at a time.

Refer to the screenshot :

Status:

Yes: This means that the particular entry has been exported successfully.

Exists: This means the particular entry is already exported earlier in the Tally

No: This means that a particular entry is not exported in the Tally. Kindly please contact eZee Live Chat Support or Call Support.

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How to perform the ‘Move Guest’ operation for the split reservation in eZee Absolute?

Move Guest: We need to perform the move guest operation for the split reservation. So, we can check-in another guest into the room. The system does not allow to check-in of another guest into the split room without performing the move-guest operation.

How to Access: In order to use the move guest operation in the Absolute PMS system, please follow the below screenshots & video.

Location: eZee Absolute PMS >> Stay view >> Click on the Reservation>> More Optioon.