All posts by Rahul Jain

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eZee Optimus Release

No charge credit limit in Optimus App

Introducing the no-charge credit limit for no-charge accounts.

There are four different types of the credit limit for the no-charge account which are as follow:-
1. No Limit: As the name suggests there is no restriction for posting the order amount for this credit limit.

2. Daily: In this type, the credit limit will be applied to the no-charge account daily. once the limit gets exhausted for the day then the user won’t be able to post order amount on that no-charge account.

3. Monthly: This limit type works the same as the “daily” limit but the limit range for a month.

4. On Order: In this type, the credit limit will be applied to the no-charge account on every order.

If any user wants to post an order above the set credit limit then it can be handled by using the privilege “Can override the no-charge credit limit“.
Also, the admin user can post more than the set credit limit.

To set credit limit type Goto: Back Office > Master > No Charge Account

The no-charge credit limit type is only for the Optimus app.
The daily and monthly credit limit type will only work for online mode.
And the no limit and on order type credit limit will work in both online and offline mode.

Delivery Manager in Optimus App

The delivery manager screen is now available in the latest version of the Optimus Tablet and Desktop based app with a brand new UI to manage the call and online delivery orders efficiently.

Now the users will be able to receive push notifications for online orders in the system notification centre.

Image1: Start new call order – Search existing guest or add new

Image2: Guest Detail

Image3: Running orders

Image4: All orders and order actions

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eZee Optimus Release

Major Enhancements in Kitchen Order Printing

Major Enhancements in Kitchen Order Printing
We have released 3 new features for Kitchen order printing which are as follows.

1. Order-type wise kitchen order ticket (KOT) printing
Previously there was no option available to configuration order-type wise KOT template mapping. With this new option, the user can set the different styles of KOT printing template for different ordering mode which helps Kitchen to easily identify order mode. Also, skip KOT printing for specific order types while keeping this setting blank.

This setting is available in the Terminal Module, where all printing-related settings are provided. Refer a Screenshot.

2. Captain Print

Optimus provides an option to configure different Kitchen Printer for different types of Items. Now, in addition, the captain printer helps to print another copy of KOT on another printer for garnishing, packaging, etc. section.

In order to configure this printer …
1) Add Virtual device with type Captain Printer

2) Set Captain Printer on the required menu item.

3) Map Virtual Captain Printer Device with Physical Printer in the Terminal settings.
4) Configure the order type-wise printing template.

Just like a normal KOT reprint, Captain KOT reprint option is available on Order Summary’s Reprint KOT operation.

3. Checkers KOT

KOT (Kitchen Order Ticket) is providing Order information to Kitchen staff via printer based on the configuration of kitchen printers.
But sometimes Captain or Server needs a copy of all order items in a single page to verify or tally order items and mark which are delivered. Checker KOT options help to fulfill these requirements. Also, there are various settings for the checker KOT template which can be configured according to the requirement.

Checker KOT print all order items together on a single page instead of printing separate KOT of all items.

The following are the steps to configure the Checkers Printer.
1) Add Virtual device with type Checkers Printer
2) Configure Printing Template
3) Map Virtual Checkers Printing Device with Physical Printer in the Terminal settings.
4) Configure the order type-wise printing template. keep blank this setting if no need to print Checkers KOT for specific order type.

Introduced new tags to customise receipt template

Added 3 new tags in the detail footer section to show more information on receipt/bill. Based on restaurant requirements these tags (totalItemDiscount} and {totalOrderDiscount} helps to show separate “Item Level Discount” and “Order Level Discount” in the receipt and “Discounted Bill Amount” {discountedBillAmount} tag shows total of discounted bases value of ordered items.

Refer below Screenshot.

Vendor Information in Goods Receipt Note Detail Report

The goods receipt note detail report provides all the information about the purchased item.
Now we have added one more information “Vendor Name” to get vendor information on the report.
This information is available in the custom report which can be designed and arranged according to the requirement.
For this additional information, we have also provided filter on the report for the vendor selection.

Go to: Front Office > Reports > Inventory Report > Goods Receipt Note Detail.

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eZee Optimus Release

Now Access Reports, Back Office and Inventory Module from Optimus App

First of all, users of eZee Optimus’ latest desktop and mobile application  have to log in to the web version of eZee Optimus in order to

  • Change the configuration
  • View reports
  • Perform inventory operations

Currently, we’re working on implementing all the above-mentioned functionalities (except back office) in our new application itself. So, as a temporary solution to this challenge, we have provided links to access the above-mentioned modules in the web version of our application.

Now, users don’t have to manually open and log in to the web version of Optimus. They can open the modules on-the-go.  

From windows version of the application, Android and iOS app, users can access back-office, reports and inventory.

New theme in Optimus web version

We have released a new theme for the web version of Optimus to match with the theme of our latest desktop and mobile application.

Image 1: This is how the Front Office with new theme looks like.

Image 2: This is how the Back Office with the new theme looks like.

New tags for Receipt and Guest Check

Introducing 3 new receipt tags for quick bill generation. They are:

  • {receipt_print_counter}: To print the total number of time receipt print, you can use this tag {receipt_print_counter} in the FOOTER Section.
  • {guestcheck_print_counter}: To print the total count of the guest check being printed, you can use this tag {guestcheck_print_counter} in the FOOTER Section.
  • {noOfCopies}: To print the total number of receipts or guest check copies, you can use this tag {noOfCopies} in the FOOTER Section.

This new receipt tags will only work with the Optimus 2.0 desktop and mobile application.

Below are the steps to configure the newly added tag in receipt template

Goto: Back End > Setting > Printing Template

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eZee Optimus Release

Introducing Category-specific Discount

Category discounts allow a cashier to organize bulk discounts at the category level. This setting allows a percentage or a flat discount for products in one or multiple categories.

This setting will automatically give a discount on the applied item and make the cashier operation fast and accurate.

Go to: Back Office > Master > Discount

Now Sales Detail Report by Order Type

Go to: Front Office > Report Section > Sales Detail Report.
Users can filter sales detail report order type or create a custom report.

Introducing Last Decimal Measurement Unit For Stock Reports

Introducing the last decimal measurement unit to show stock on hand based on the user’s unit configuration.

Configure digit after decimal from Back Office > Inventory > Unit

It will reflect in stock in all-stock reports.
Go to: Front Office > Reports > Stock Report Section

Introducing Auto Extra Charge in No Charge Order Type

Now you can add an auto extra charge for no charge order type.
Go to: Back Office > Master > Outlet

The auto extra charge is shown when taking no charge order.

New Tags For Receipt And Guest Check

New tags for receipt and guest check – released
Introducing {paymentamtwithcurrency} tag in “Payment Detail” section {taxdetail} tag in “Item Detail” section on receipt.

{paymentamtwithcurrency} – It displays the payment amount with currency.
{taxdetail} – It display the tax detail apply on item level.

Introducing New Cost Calculation Preference For Stock Ledger And Closing Stock Report

Transaction Rate:
The stock value is calculated based on the price entered when performing a transaction or the price which is configured as the menu item BOM in the menu item recipe.

Configured Purchase Rate:
The stock value is calculated based on the particular item’s configured rate in that outlet’s cost and stock.

Last Purchase Rate:
The stock value is calculated based on the last purchase rate of a particular item at the respective outlet.

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eZee Optimus Release

How to set up a Bluetooth Printer?

You can print receipts and orders using a Bluetooth printer connected to your smartphone or tablet.
Currently, Bluetooth print is only supported on Android devices.

Test and Find Bluetooth Printer information
To check supported Bluetooth printer in the eZee RapidServe ordering app follows the below steps.

Paring printer in android
1. Turn on your Bluetooth printer.
2. Open the Settings in the android device on your smartphone or tablet.
3. Click on Bluetooth
4. Turn ON the Bluetooth
5. Click on the name of your Bluetooth printer to start the Pairing

Printer Testing
1. Install The eZee Bluetooth Printer Testing App.
2. Open App and press the Refresh List option. It will display all paired devices.
3. Click on “Connect Bluetooth Device” to establish a successful connection.
4. Add Your Message and hit the “Send Data Via Bluetooth” Or You can “Print Receipt”.

Find MAC address of printer
In respective to configure the Bluetooth printer in a RapidSever app, it needs a MAC address of a Bluetooth device. It can be found from the device test print. You can also find it from the eZee Bluetooth Printer Testing App. in App device name is listing with MAC address.

For e.g.

In this e.g. 00:01:90:85:07:AA is Mac Address for TM-P20_013820 Bluetooth Printer.

Goto Back office > Terminal > Add Terminal.
1. Provide a name for the Terminal, Click on + icon to add a device
2. Select “Bluetooth” in connection type and enter the required details for the printer.

3. Enter Device name to identify the printer device.
4. Enter the MAC address of Bluetooth printing in the MAC address field.
5. No of character in a line, present how many characters will adjust in the paper width. It depends on printer eg. for 3in paper, it’s maybe 40 characters.
6. Save all settings

To reflect these changes in RapidServer, logout from the application and re-login. Perform printing operations.

Note: This Bluetooth printing will not work in the web version.

Introducing Room Service in Rapid Serve

Now the user will be able to take room service order from the rapid serve.
Room service has the following features:
1. Property selection
2. Advanced searching and sorting of the room list
3. Posting the charges of the guest to the room charges

Android: RapidServe on Google Play Store
IOS: Coming Soon

Introducing Change Rate Plan in Rapid serve

Now the user will be able to change the rate plans for the following order types:
1. Dine-In
2. Take Away
3. Room Service

Custom Language Applied on Reports Name

For language labels configuration, Back Office -> Settings -> Language-> select REPORT option from the drop-down and set custom label name and save labels.

To see the language-related changes on the front side, Go to: Front Office > Reports

Introducing Purchase Order Vendor Email Template Setting

Now, a user can configure the purchase order template along with an email subject and body of the message. This will be used when the user wants to send an email to the vendor after generating a purchase order.

From the below screens, all configuration will be configured for purchase order email.

Go to: Back Office > Settings > Email/SMS template

Go to: Back Office > master > Outlet

Now, you’ll be able to see the menu item sale summary report for all outlets.
Go to: Front Office > Report > Menu item sales summary report

Now, a user can add the alternate name of the menu group and menu subgroup from the configuration panel.
Go to: Back Office > Menu > Menu Group

To see the alternate name related changes on the front side, Go to Front Office > Ordering Screen

Cashier Shift Report

Introducing discount summary, business source summary, outlet wise summary, and order type summary section on cashier shift report.

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eZee Optimus Release

Introduce Decimal Quanity

Selling item by weight (Quantity in decimal) :

In the retail business, it is important to have the functionality in quantity calculation from the price. For example; the rate of 1-liter milk is 60 Rs, now the customer wants to buy milk of 100 Rs.

So according to the price quantity, it would be 1.6 liters OR customer may opt to have 1.5 liters of milk.

For such type of operations, we have introduced enhancements to the items, which will allow the POS user to enter a quantity in decimal or calculate quantity from the price.

To do this, the user has to config items as sold by weight options.

Steps to configure item:

Goto Back Office > Menu > Item
1. Add/Edit Item
2. Enable ask quantity and sold by weight
3. Save the changes

By following the above steps mentioned in the picture, the item is configured to order in decimal quantity.

While ordering item, you will see the below screen to opt quantity or price based on your choice.

You can switch between quantity or price by clicking on the respective block.

After entering price or quantity based on an item’s configuration, the item will be shown in the list.

Price Conversion on Unit Change

We’re introducing a price conversion facility on the unit change in inventory transaction. Previously, as per the requirement, a store manager had to manually calculate a price for the available item’s unit. Now, the system will automatically convert entered price from one unit to another unit as per the item’s unit configuration. This feature is available in all inventory transaction.

Cashier Sales Report in Custom Language

We’ve introduced the custom language in cashier sales reports for the user to see report in different languages.

Go to: Back Office > Settings > Language

Go to: Back Office > Settings > User

Go to: Front Office > Reports > Cashier Sales Report

Spanish Language Receipt

RapidServe : Introducing Dashboard

For the manager, it is essential to keep an eye on sales and revenue which is a time-consuming task. They need to go through each of the reports to compare sales and revenue.

For making this whole process quick and easy, we have introduced a dashboard in RapidServe.

This dashboard is categorized into 3 section

1. Overview
The overview section displays the sales details which contain:
Sales summary
Hourly sales
Outlet sales
Weekly sales

2. Statistics
The statistics section displays all the information regarding the orders which contains:
Order type Summary
Online order Summary
Top selling item

3. Revenue
The revenue section displays all the information regarding the revenue which contains:
Weekly revenue
Monthly revenue
Yearly revenue

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eZee Optimus Release

Introducing Two New Tags For a Receipt

First Tag – Consolidate modifiers amount with the item (tax exclusive)
This tag is used to display the final amount of an item combined with modifiers.
Here is how the user can map this tag ({AmountWithModifiers}) on the receipt.

Go to Configuration Panel > Settings > Printing Template

Provide Multiple Delete Option on Cost & Stock Module

Now added a new option in the “Cost & Stock” module to delete multiple items for a selected outlet.

Go to: Back Office > Inventory > Cost & Stock

Introducing Send Purchase Order Voucher Via Email

Now, a user who has the privilege to approve purchase order can send the purchase order voucher to the vendor on an email and the vendor can see the attached purchase order via email.

Below is the screen from where you can send an email to the vendor.

Introducing HSN Code on Report and Printing Template

HSN/SAC code is applicable in India after the implementation of GST and is used for taxation purposes in identifying the rate of tax applicable to a product or service in a country.

We have introducing HSN code on custom reports and printing templates.

– Menu item sales detail
– Menu item sales summary
– Purchase order Detail
– Physical stock detail
– Stock adjustment detail
– Manufacturing detail
– Stock transfer detail
– Goods receipt note detail
– Indent detail

We have also introducing HSN Code for the following printing voucher templates:

– Purchase order
– Physical stock
– Stock adjustment
– Manufacturing
– Stock transfer
– Goods receipt note
– Indent
– Market list

Introducing extra charge level HSN/SAC code tag on the receipt

This tag is used to display the HSN or SAC code of extra charge.
Here is how the user can map this tag ({hsncode}) on receipt.

Go to Back Office > Settings > Printing Template

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eZee Optimus Release

Introducing Two New Tags On Receipt

First Tag: Taxable Amount

Previously, the taxable amount was not shown on the receipt and due to that user had to calculate the taxable amount manually which was a time-consuming process. Hence, to avoid such tedious task for the user, now we have provided the taxable amount tag, using which the user can view the details of the taxable sales amount on the receipt.
Here is how the user can map the taxable amount tag ({taxableAmount}) on receipt

Go to Configuration Panel > Settings > Printing Template

Second Tag: HSN code

Now we have displayed item level HSN code on the receipt.
Here is how the user can map the HSN Code tag ({hsn_code}) on receipt.

Go to Configuration Panel > Settings > Printing Template

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eZee Optimus Release

Organize Modifier Group Sorting

Previously, the sorting operation was only available in Menu Management to organize menu group, menu subgroup, and items. Now, added sorting option in Item Operation too which helps to configure a sequence of Modifier groups. This option extends a smooth and comfortable operation for a waiter.

Introducing Tax Analysis Report

Introducing a Tax Analysis Report in eZee Optimus by which manager can get the details of taxable sales and tax amount bifurcated by taxes.
Along with it, a report has provision to prepare data with receipt-wise, date-wise, month-wise for single or multiple outlets.
Below is the configuration by which the user can map tax with tax analysis report along with tax caption.

Go to Configuration Panel > Settings > Setting > Tax Settings.

To see the report at front side,
Go to the Front office > Reports > Back Office Report > Tax Analysis

Receipt Wise –

Date Wise –

Month Wise –

Introducing Display Last Purchase Rate In All Inventory Modules

We have displayed the last purchase rate on all inventory modules on creating vouchers and along with it, the last purchase rate will be displayed while printing an indent. By this information, a user can get the last purchase rate of the item when issue indent.

Update Last Purchase Rate on Receiving Stock & GRN

Also, We have updated the last purchase rate based on setting, When a user creates a stock transfer voucher and if the setting will be on then on receiving the stock process the last purchase rate will be updated.

Introducing No Charge Reports

Introducing various no charge reports in eZee Optimus. Now user can have a look into reports quickly. Through the reports, the user will get outlet-wise no charge sales detail, a summary view of order-level data as well as item sales detail and item summary data for a particular date or month. We have also provided different filtration with it like a menu item, category, etc.

The following are no-charge reports.
1. No Charge Menu Item Sales Detail Report
2. No Charge Menu Item Sales Summary Report
3. No Charge Sales Detail Report
4. No Charge Sales Summary Report

To set the report privilege, Go to Configuration Panel > Settings > User

To see the reports at front side, Go to the Front office > Reports > No Charge Report

Rapid Serve – Cashier Sales Details Report

Introducing cashier sales details report in RapidServe mobile application.

Now cashier can have a quick glance of their sales details in the RapidServe mobile app. Previously, the user needed to login into eZee Optimus system to check this report. However, because of this update, it will be easier for the user to check this report on a daily basis. He will also be able to print the report directly from the app also.

Printing Option in Cashier Sales Details Report

From now the cashier will be able to directly print the cashier sales details report from the eZee Optimus.

Now the user will be able to search the order on the basis of the:
Order Number
Reference Number
Receipt Number
Guest Name
Table Name
By implementing this, the user will be able to search more faster from the long list of orders.

Rapid Serve – Order Sequence Number

Why do we need a new sequence number for RapidServe?
Previously, we had a sequence number like this.

From the current sequence number, the user could not clearly understand the order sequence.
Therefore, we have added a new simplified order sequence number for taking orders from the RapidServe application.

By implementing this new order sequence number, the user will understand the order sequence more clearly.
This order sequence number will be different for each device. So, it will be easy for the user to track the devices from which the order has been taken.

Introducing WAY2SMS Interface Settings

Select ‘Way2SMS’ Provider from SMS Provider dropdown and fill the required fields ‘Password’ and ‘API Key’ which is provided by SMS provider and for ‘Sender ID’, you have to create sender Id from Way2SMS admin panel and its length must be 6 characters.

Go to back office -> Settings tab -> Email/SMS Providers

Introducing Predefined Preparation Remark

Preparation remark is used to mention a guest food preference for kitchen. Like, less spice, cook well, make crispy, no garlic, etc. ​

​Previously waiter has to write the remark manually. Now, added an option to make a list of most common preparation remark in the configuration. So at the time of order, a waiter can choose those pre-defined remarks. A waiter can choose multiple pre-defined remarks or write it manually. ​

​Goto: Back Office > Master > Reason​

Goto: Front Office > Ordering Screen > Preparation Remark​

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eZee Optimus Release

Issue Requested Items: Indent to Issue Operation

Provided an option to direct issue authorized indented items from “Received Indent” screen. This option provides a facility to modify quantity and rate on the “Stock Transfer” module before processing it.

Go to: Front Office > Inventory Section > Indent (Received Indent)

Cost & Stock : Activate Multiple Items

Now added a new option in the “Cost & Stock” module to activate multiple items for a selected outlet.

Go to: Back Office > Inventory > Cost & Stock

In below screen, you can find those items which are not activated for the selected outlet and you can choose multiple items to active in the outlet.

With the export-import option, you can configure rate, tax, etc easily.

New Filter for Stock Reports.

Introducing the “Ignore Zero Stock” filter in the stock reports. Using this filter, a user can escape those items from the report which have zero value in the stock on-hand.

Also added “Select All” option for choosing all category in one click.

Go to: Front Office > Reports > Stock Report

Stock On-Hand Information: Indent & Issue Voucher

Introducing the stock on-hand details of selected items in the “Indent and Stock Transfer” module. It helps to decide a quantity for requisition.

At the time of creating indent and while issuing the item, (Stock Transfer) it will give a clear idea to the user about their current stock during this operation.

For that Go To: Front Office > Inventory Section > Indent

Customize Inventory Reports

Activate an option for report customized in “Inventory Reports”, which gives an option to choose and add additional information in reports when required.


  • Purchase Order Register
  • Purchase Order Detail
  • Manufacturing Detail
  • Stock Transfer Detail
  • Goods Receipt Note Register
  • Goods Receipt Note Detail

Back Dated Transaction: Purchase Order and Goods Receipt Note

Many times user left out to record an inventory transaction. Now, the user can enter “Purchase order” and “Goods Receipt Note” transaction for a past date to correct their entries.

Report: Indent Detail

Introducing a new report “Indent Detail Report” to get details of indent voucher with status for a particular date range.

Report Privilege: Configuration Panel > Settings > User

Report: Front Office > Reports > Inventory Report > Indent Detail

Item Count: New Tag For Receipt

As the “Item Count” is configured, this tag can show a count of the total ordered item on receipt or guest check.

Go to: Configuration Panel > Settings > Printing Template

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eZee Optimus Release

Fiscal Print

Now Optimus is integrated with a fiscal printer.

Introducing: No-Charge Ordering Mode

Introducing the “No-Charge” ordering mode in eZee Optimus. This ordering mode helps the restaurant to record non-chargeable transitions which affect inventory consumption. Like served to the owner, employee or special guest.

This mode can be controlled by the privilege for specific users.

Cashier Shift Report

Previously there was no option to re-print Cashier Shift Report for the Closed Shift. So, Shift Manager or Cashier was not able to fetch past date shift data when required.

Now provided an option “Cashier Shift Report” in reports section to reprint single or multiple users shift report for a particular date. Also, base on privilege only authorized user can fetch these reports.

Report Privilege: Back Office > Settings > User

Report: Front Office > Reports > Sales Report > Cashier Shift Report

Control different PMS property with outlet configuration

With this new setting in the outlet, User can take room service order on particulate PMS property only when multiple PMS Account are mapped in the system.

You can configure this setting from below panel
Go to : Configuration Panel > Master > Outlet

After that Go to Front Office > Room Service
here you can see the PMS property based on configuration.

Added Void Reason Tag on KOT

Below is the configuration from where user can add void reason tag for KOT.

Remark Field : Physical Stock And Stock Adjustment Report

Introducing custom Report For physical stock and stock adjustment report.

A New Facility to Take Void Reason Upon Doing Void Operation in Inventory Module.

This facility will help hotelier keep track of all the void reasons and if they want to audit the reasons, they can easily find out.

“Mark As Completed” Option in Purchase Order

Now a user has an option to manually complete an order. Previously there is no option to close those purchase order which is partially proceeded and a vendor was not going to issue more items which are recorded in a purchase order voucher. This option will be available only on Approved Purchase Order.

A user can complete only approved order and we have also added undo complete option for the PO that marked as complete.

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eZee Optimus Release

Tax Summary Option on Cashier Sales Report

We have enhanced the new option tax summary on the cashier sales report.

Displaying Additional Information in Outlet Module

Now the system will display the “Front Operation Type” and “Menu Name” in the outlet listing page. The user will be able to search on the basis of the outlet name, front operation type, and menu name.

eO Login is Now Smart Than Ever

Previously, as the eO is having multiple login modes, the user had to select the mode on every login, especially in the case of Swipe Card Login.

But now, the system will identify and select the last login mode by default.

Hence, removing the headache of selecting preferred login mode every time and also, giving a much better UX.

Add Outlet Column In Custom Report

Added Outlet column in Menu Item Sales Summary, Sales Summary, Tax Collection, and Payment Summary Report which has the option to fetch data for multiple outlets. Previously, the system used to display the consolidates data for a selected outlet only. Now, with this feature, you can generate data for multiple outlets.

Not only that, but you can also bifurcate it in outlet wise.

Additional tag on PO and GRN Invoice Template

We have enhanced new additional tag in “Purchase Order” And “Good Receipt Note Invoice Template” Please check below the image it’s showing additional tag and with example.

Additional Tag List:-
{InvoiceNo}, {Discount}, {Tax}, {Adjustment}, {BaseAmount}, {TotalTax}, {TotalAdjustment}, {TotalDiscount}, {GrandTotal}

Auto Log Off For Multiple Order Modes

We have introduced customization in Auto LogOff functionality. From now, if Auto LogOff is ON for a user and default operation selected as “ALL” – then the system will allow him/her to use Dine In, Take Away and Room Service operations in a single login instead of binding him/her to a single operation.

Logout after the operation is performed will work the same before.

Outlet Name on Alphabetical Order Throughout the System

Reg No Tag on Receipt and KOT

We can enter outlet wise GSTIN number, in the receipt, and KOT level. See the Reg No tag on Printing Template.

Introduce Tab Switching On validation for Outlet

In the outlet module, auto tab switching according to the validation.
This feature will highlight the tab and directly take the user to the validated field in that tab.

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eZee Optimus Release

Quick Pay

Introduced a new quick pay feature to settle the order quickly.

Quick pay is only used for Dine In and Take away Order Type.

For that, there is a configuration in the Outlet Module, to configure the default payment type.

Go to: Configuration Panel -> Outlet -> Order Type Setting -> Default Order Type

Now in Dine In or Take away, take the order and settle the order using quick payment.
Go to: Front Office -> Dine In Or Take Away

Receive Purchase Order

This feature will allow users to receive the Purchase Order they had made for a vendor and create a Goods Receipt Note(GRN).

Users can also receive the ordered items partially as and when arrived. The system will keep track of the received items for that PO, so that – when the items will be received the next time, a user will be able to see the history.

Once all the items are received, the PO can be marked completed and no further action on that PO will be allowed.

Receiving the PO requires to pass the following criteria:

  1. The user should be able to access the GRN module.

2.  If the approval process is active for the PO, then the PO must be Approved before receiving.

For e.g. Suppose your PO looks like following,

Go to: Front Office > Inventory Section > Purchase Order

If you order 15kg of a particular Item and receives only 10kg than whenever you will receive 5 kg, it will show you in the Recieve History.

Then select the item for Goods Receipt Note and mark as completed to Complete the voucher.

And you will receive the stock.

Inventory : Market List Module

Market List is used in creating a list before purchasing any Item.

In the Market list, you can make a list of different items from a different Vendor.
You can add a particular item from the same or different vendor.

If you want to add a voucher and want to modify it in the future than just hit the save button.

You can create a Market List of a present or future date. However, you cannot generate a list of a past date.

To generate Next Receipt Number,  Go to Configuration Panel -> Master -> Outlet -> Numbering

In the market list, you can duplicate the list.

It will show the same item details as the existing item details

Also, you can print the Market List.

For that, configure it from the Configuration Panel -> Inventory -> Voucher Template

Also, you can configure it.

Now configure the Market List printing template on the outlet.

For that, go to Configuration Panel -> Outlet -> Printing Template

Now Print the Market list:

If you want to purchase your list, then hit the purchase button, it will generate the purchase order voucher.

But if you will directly save your list, then it will not generate a purchase order voucher.

If you want to add the list today and want to purchase it on some other day, just select the date in which you want to purchase and save it.

Suppose, you created a list of items and have set a date of after 20 days, but you purchased the items today. Then, it will consider the purchase order of today’s date and not the future date.

In the market list also, it will allow adding a particular item multiple times from the same or different vendor.

To purchase, if you are selecting a different vendor to generate different purchase voucher, then the vendor name is mandatory.

For purchase list, Go to Front Office -> Inventory Section -> Market List

Once you purchase the list, you cannot modify anything.

To see that voucher go to Front Office -> Inventory Section -> Purchase Order

It will show the same records as a Market List.

Market List detail report shows all list based on your outlet or Item Filter.

Go to: Front Office -> Reports -> Market List Detail

And the report will look like :

Item Name on Discount Detail Report

Introduced “Custom Field” for an “Item Name” in a “Discount Detail Report”.

Outlet and Terminal Selection

Login time – if a single terminal and single outlet are present in the system, then the user can directly Login. The system will not ask for the outlet and terminal selection.

Now, Waiter Assignment is Privilege Base

Set waiter on User Module to set default waiter on All Order Type.

Go to: Configuration Panel > Settings > User

If the User has Change Waiter On Order privilege, only then another user can change the waiter from guest information.

Go to: Front Office > Dine In > Click On Table

 If the current status of the order of one table is as – running, then for other users, it must have a can take orders on occupied table privilege to take new order.

Introduce Currency Note Denomination

The denomination is a proper description of a currency amount, usually for coins or banknotes.

Denominations may also be used with other means of payment like gift cards. For example, five euros is the denomination of five euro notes.

Currency – Banknotes in India are currently being issued in the denomination of Rs 10, Rs 20, Rs 50, Rs 100, Rs 200, Rs 500 and Rs 2000. Also, we manage currency wise note denomination calculation in shifts.

User can select only three currency note and this three active currency note is showing on settlement screen + currency Note. Also, currency notes showing in cashier shift report currency wisely.

Go to : Back Office > Master > Currency

Go to: Front Office > Settlement Screen

Go to: Front Office > Shift Management

“Guest Name” And “Room No Display” on Receipt

While taking the order, if you don’t fill the guest name and settle the order from posting, then post “Guest Name” and “Room No Display” on Receipt.

And if you fill the “Guest Name” from the guest information, then the system will display the “Guest Name” from the guest information section.

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We have introduced “Smart Search for Front Office” modules like Order summary, Room Service, Delivery Manager, Customer Lookup, Account Lookup, Item Lookup. 

Multi Language Pack

We have introduced “Pre-converted Language Pack” which will help a user to interact with the application in the demo account.

It saves the time of deployment engineer + developer to copy and paste or import of language data in a specific account.

For configure Language pack – go to Configuration Panel -> Settings -> User

It will reflect in the system like :

Input-Output GST Maldives Report

We have introduced “GST Maldives Reports”. This feature is specially developed for users those who have properties in the Maldives.

Goto: Configuration Panel -> Settings -> Setting
Configure GST Maldives Tax Settings GST 0%, 6%, 8%, 12%

Goto: Front Office -> Report -> Input GST Maldives Report

Goto: Front Office >> Report >> Output GST Maldives Report

Cashier Sales Report

We have introduced Charge Summary, Payment Summary and a Discount Summary section on Cashier Sales Report
Goto: Front Office >> Report >> Cashier Sales Report 


Inventory : Indent Module

Any manager of different stores can raise the Indent if in case they need materials for their store. Indent Request is bifurcated in two sections, Forwarded Indent, and Received Indent.  

Whatever indent raise from different stores will be displayed in the Forwarded Indent section. A store manager can track the status of their requisition.  

In the Received Indent section, a store manager of purchasing outlet can check request which is demanded by other stores. And, as per the demand, he can authorize the indented quantity and approve or reject it. Any actions taken on the indent will be displayed on Forwarded Indent section too.

A store manager of different stores can request only those item which is configured on their store as well as issuer store.

Goto: Front Office > Inventory > Indent


You can use”Indent approve” to approve the request from a Forward Indent. Indent Approve is also called As Received Indent.

As per the demand, a store manager of purchasing outlet can authorize the indented quantity and approve or reject it. The user who has a privilege to approve will only be able to see and click on the Approve Button.

With the help of the “Received Indent” you can manage the authorized quantity. For example; how much quantity has been shared with the requested Indent or how many requests got rejected.

Goto: Front Office > Inventory > Indent

To print an Indent Voucher, you need to configure your voucher and add that voucher in print template, so that you can print your detailed indent voucher easily.
Add your voucher for Indent and you can customize it.

Goto: Back Office -> Inventory -> Voucher Template 

For a particular outlet, configure the Indent from here.

Goto:Back Office -> Outlet-> Printing template -> Indent 

Add Items to Inventory Modules in Bulk

Transferring the stock by selecting the item one by one is a hectic task for the user. Hence, we have introduced “Add Items to Inventory Modules in Bulk” so that you can easily add items in bulk at a time. You will find this feature in all the Front Office Inventory Module.


Now Delete Your Inventory Items in Bulk

Previously, the system was not letting you delete Inventory Items in bulk. However, from now onwards, we have provided the provision for a bulk delete.

For that go to: Configuration Panel -> Inventory -> Inventory Item 

Change The Status For Inventory Item

Now, in the inventory Item module, there is a configuration for active and inactive Item.
For that go to: Configuration Panel -> Inventory -> Inventory Item

You can select “show Inactive” or “active Item” from here;    

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[New Launch] RapidServe – eZee Optimus Order Taking App

By using this restaurant mobile order taking app, your waiters will be able to take orders from the portable devices like; mobile and tablet. Moreover, this app can even be used during the absence of an internet connection.

Order management is indeed an important part of a restaurant. And this restaurant ordering app for waiters will streamline that aspect of your restaurant management in the simplest way.

iLoyalty Integration with eZee Optimus

This integration includes the following functionalities:
1. Add new card
2. Redeem and earn points
3. Redeem discount.

To activate iLoyalty for an outlet, Go to General settings and find an option for activating iLoyalty.

As soon as you activate it, you’ll see a new tab iLoyalty Settings for iLoyalty related configuration.

Auth Code and Location Code: are something like credentials to use the iLoyalty operations and can be found in iLoyalty configuration panel. Without these two parameters, iLoyalty won’t work.

Click on Check Button to check whether the entered credentials are correct or not.

Discount: When the iLoyalty discount is given on a receipt, the system will apply the discount by using its information, configured in this field.

City Ledger: The city ledger account in which the amount equivalent to redeemed points will be posted. This city ledger will not be listed in the “Credit” section of settlement screen.

Points Exchange Rate: When iLoyalty points are redeemed, the amount to be settled will be calculated according to the exchange rate configured here.

For e.g., Let’s say the exchange rate is set to 5 Points (1 Rs = 5 Points), now if 100 points are redeemed, then 20 Rs of the amount will be settled for that receipt.

Mobile Number as iLoyalty Card Number: When this setting is ON, the mobile number of the guest will be used as iLoyalty card number for redeeming and rewarding. When OFF, you need to enable iLoyalty Card Number in General Settings section -> Order Type Settings.

Front Operation

Front Office > Order Screen

You’ll find the iLoyalty option on the settlement screen. You’ll find this only when the iLoyalty is enabled for the outlet.

When clicked on the button, You’ll see the following screen to swipe the card where you’ll have to enter the iLoyalty card number if it’s not found in the guest details.

Redemption of Points

When the reward type of the card is POINTS, you’ll see the Balance of Points. You’ll be asked to enter the points to redeem followed by the OTP if the OTP System is enabled in iLoyalty Configuration Panel.

Once the redeem process is finished, the exchange amount for the redeemed points (as configured in the outlet) will be settled for the receipt and same will get posted to the configured city ledger account.

Once the redeem process is finished, the exchange amount for the redeemed points (as configured in the outlet) will be settled for the receipt and same will get posted to the configured city ledger account.

When the full settlement is done, the guest will earn points as per the rules applicable to the card type. You can configure the rules in Card Reward section of iLoyalty Configuration Panel.

Redemption of Discount

When the reward type of the card is a DISCOUNT, You’ll be asked to apply the discount.

Once the redeem process is finished, the receipt level discount (with the information of discount as configured in the outlet) will be applied with the amount given by iLoyalty System.

Add Vendor Wise Item In PO

Introduce an option to fetch Vendor Catalog price at a time of generating a new purchase order.

It will pick price as well as a tax which are configured in a vendor catalog.

When an item is not available in the catalog or vendor is not selected on Purchase Order, the system will pick outlet price and tax for a new item in PO.

Goto: Back Office -> Master ->Outlet

Goto: Back Office -> Inventory -> Vendor Catalog


Goto: Front Office >> Inventory >> Purchase Order

Introduce Default Purchase Unit

Some items have multiple units at the time of purchase, but if you want to purchase with one default unit than this feature is helpful. Select the default purchase unit from the inventory item and it will show default unit in the Purchase order and Goods Receipt Number. This feature is optional.

Goto: Back Office -> Inventory -> Inventory Item


Outlet Setting

Here, we’ve introduced the feature for the outlet. Hence, from now, you’ll be able to use the outlet both as Inventory Modules or for taking orders like Dine-In, Take away, etc.

For configure outlet setting Goto: Back Office >> Master >> Outlet

(Outlet) = DineIn,TakeAway,RoomService,etc.

(Store) = Purchase Order, GRN, etc

BOTH : – We can see the Outlet and Store Modules

OUTLET : – We can see the Outlet Modules

STORE : – We can see the Store Modules

Physical Stock Taking Report

This report provides data for taking physical stock by item category or storage area. It helps a storekeeper to take a print out or export all information which is needed for stock counting.

A report has an option to include Book Stock field.

To get the report go to:  Front Office -> Report -> Stock Report -> Physical Stock Taking

and Report Looks like :

Auto Extra Charge Setting

We’ve introduced a new auto extra charge setting. It’ll help you add extra charge automatically whenever you’ll punch a new order. This auto extra charge setting works outlet wise.

To configure auto extra charge in outlet go to Back Office -> Outlet -> Order Type Setting

It Looks Like :

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Custom columns in Sales Detail Report for POS to PMS posting

We have added three new custom columns called “Reservation Number“, “Folio No” and “Room No” for eZee Optimus to eZee Absolute room posting in Sales Detail Report.

Custom tax fields in Sales Reports

We have added custom tax fields in Sales Reports. For the tax amount bifurcation, we have given a provision in configuration panel where the user can configure the taxes.

eZee Optimus Configuration -> Settings -> Display Settings -> Tax Bifurcation for sales report

Select the taxes from here which you want to show in the sales reports.

Go to ordering screen and take the order in which these taxes are added and then go to Reports -> Sales Report -> Sales Detail Report OR

Reports -> Sales Report -> Sales Summary Report

You can change the name of this tax like Tax1 is Service Tax, Tax 2 is VAT; as per your requirements.

GST India Report

We have added two new columns called Receiver Name and Applicable % of Tax Rate for business to business (B2B) and business to customer small(B2CS) in GST India Report.

Nimubus SMS Integration

We have integrated a new SMS provider Nimbus with eZee Optimus. You can configure your Nimbus account credentials to send SMS notifications to the guests directly from the system.

Integration with Zomato

Keeping pace with the current vogue in the industry, we’ve integrated eZee Optimus with the food delivery company, Zomato to help you manage your online orders right from the system.

You’ll be able to handle the following operations with the help of this integration:
1) Sync restaurant menu with Zomato
2) Online order integration
3) Change the following types of order statuses from POS:
– Confirmation of order
– Order rejection
– Dispatch order
– Delivery of order
– Auto rejection POS order by Zomato if no action taken from POS in a particular time period

Introducing Custom Invoice Template

The new feature in eZee Optimus can be used to create custom invoices for restaurants.

Through this feature, anyone at your restaurant can design and create an invoice without any technical knowledge.

To design the invoice template, go to Back Office -> Inventory -> Voucher Template

Step 1:
Add new invoice and configure it.

Step 2:
Here, add the cell and start designing elements like Font-Color, Back-Color, Alignment, Font, Font-Size, Font-Style, Border Sides this all property set to the particular cell.

Also, a page setting Like A4 or Letter page, Orientation Setting Portrait and Landscape, Set the margin for page Top, Bottom, Left, Right

Step 3:
The invoice will look like:

Company information while taking orders

We have added new settings to introduce GSTIN Number as Registration Number and address for all order types.

You can configure it in: Outlet -> Order Type Setting
The system will ask the Reg. No and address at the time of taking any order.

Also, we have added three captions – State caption, Zipcode caption, and Guest Registration Caption in configuration Panel: Settings -> Setting -> Captions

The user can configure his captions here. They will be reflected in the whole system where the captions occur as a custom caption which is added by the user in the configuration panel.

Introducing Vendor Catalog in Inventory Module

We have added a new feature Vendor Catalog for in the Inventory Module, in which the buyer can see the estimated amount for different items from a particular vendor to purchase the item, and compare prices given by vendors. This will help them decide on the vendor to buy from with the best price and quality.

For this feature, go to: eZee Optimus Configuration Panel : Inventory -> Vendor Catalog

Introducing Stock Transfer in Inventory Management Module

This module will help restaurant chains to keep records of Stock Items which are shipped/transferred from one outlet to another.

The users will be able to change item reports that were transferred in a particular date range.
Go to: Front Office -> Stock Transfer

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Item rate display in Retail Mode

In Retail Mode menu layout, the system will display item price against item name properly. To view Retail Mode, select 4th menu layout from Setting.

Here’s how it works in eZee Optimus:
1. Go to: Back Office -> Settings -> Setting -> Display Setting

2. Go to: Front office -> Dine in -> Order

If the retail mode is enabled then, the menu shows item names with their rates. Besides, in the search box, when the retail mode is enabled, then the menu will display item names with the price.

Add remark while applying discount

We have enhanced the “Remark” feature in eZee Optimus, such that the system will ask for the remark when applying the discount, whether it is a bulk discount or single item discount.

Go to: Back Office -> Discount

Now it will be reflected in the front office, and system will ask the remark while applying discount. Go to: Front Office -> Apply Discount (enable remark) in an item or bulk item. It will look as below:

You can also check the remark which is applied on the item or bulk item. For check remark, click on the disc or “i” to show the discount and remark. It will look as shown below:

Multi-outlet GST India report

To see how it works, go to: Front Office -> Reports -> Sales Report -> GST India Report

Reports using floor-wise variable

In sales by the variable report, you’ll also be able to get data using floor wise variable.

For that go to: Front Office -> Reports -> Sales Reports

Color distinction for new and modified orders

To see how this works, go to Front Office -> Ordering screen

Business source filter in Sales Summary Report

We have added a new filter for Business Source in Sales Summary Report. Because of this, you will be able to see item orders business source-wise.

Go to: Front Office -> Reports -> Sales Summary

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Extra charge applied on base or final amount

You’ll now be able to apply the extra charge on the base amount or final amount as per your choice.
Go to: Back Office > Master > Extra charge

1. Configure extra charge with base amount means that this extra charge is applied on item base amount without tax value.
2. Configure extra charge with final amount means that this extra charge is applied on item final amount with tax value.
3. Configure extra charge amount with the base amount or the final amount means to add amount value in the final amount or base amount.
4. Configure extra charge percentage with the base amount or the final amount means to calculate percentage with the final amount or base amount.

Print setting in modifier group enabled

We’ve added a new option to enable print settings for the modifier group.

If “Print on Receipt” and “Print on KOT” feature is enabled, then that particular modifier item will be printed in Receipt and KOT.

Go to: Back Office -> Modifier Group

City ledger summary in Daily Flash Report

Now you can show the City Ledger Summary section in the Daily Flash Report.

Go to: Front Office -> Report -> Daily Flash Report

City ledger PIN to post in city ledger account

You’ll now be able to enter a PIN while posting an amount in a city ledger account. Add your PIN in the account module.

Go to: Back Office -> Master -> Account

Now while posting the payment in city ledger account, you’ll need to enter the PIN which you entered and saved in the account module.
Go to: Front Office -> Settlement -> Credit

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Categorize items on the receipt

We have introduced a new setting of categorizing items on the receipt. You need to enable following options in printing template module:

Go to: Back Office -> Settings -> Printing Template

Enable the option -> Group Item By Category. Post designing that open template, you will see 2 new sections name:
1. Group Header and 2. Group Footer

Group Header: This section is for giving the section header for item grouping, you can use {categoryName} tag for printing the category name of the item, this section will be repeated for all different categorized item punched in order.

Group Footer: This section will print summary part for that category. Like {group_subtotal}, {group_totaldicount}, {group_total}, {group_taxvaluebyname}, {group_taxvaluebyrate}. It will be repeated for all different categorized item punched in order.

Tags description:

Tag Section Purpose
{categoryName} Group Header To display the category name of items
{group_subtotal} Group Footer Base amount total of item
{group_totaldicount} Group Footer Total discount of that category
{group_total} Group Footer Total of all items with tax values
{group_taxvaluebyname} Group Footer Bifurcate tax name with its value
{group_taxvaluebyrate} Group Footer Bifurcate tax with rate and name on receipt

After configuring Group Header and Footer your receipt will be printed as below:

Split receipt by item category

We have introduced one more way to split receipt in eZee Optimus, which is by item category.

You can find this option in Order summary and Dine In screen.

Set credit limit for city ledger

You’ll now be able to set the credit limit for city ledgers effortlessly in eZee Optimus.

To set the credit limit for particular city ledger, Go to: Back Office -> Master -> Account

If the credit limit is over for city ledger, the system will give an indication at that time as shown below:

Condition 1: If my opening balance is 1000 and credit limit is 120, below message will be displayed:

 Condition 2: If my opening balance is -1000 and credit limit is 120 then,
Formula: Credit Limit – balance  =  Total Credit Limit 
120   –   (-1000)  =   1120
So user’s credit limit is 1120.

Settlement option in outlet setting

We have added a settlement option among the other outlet settings.

Go to: Outlet -> Order Type Setting

Configure cash and bank in dine-in

Introduce round off types

You’ll now be able to round-off an amount, round up as well as round down in eZee Optimus.

To change the your round-off settings,

Go to: Back office -> Settings -> Display Setting -> Round Off

2. Now if round off settings is -1, it will reflect in a front side like

Go to: Ordering screen

Pax information configuration

You’ll now be able to take pax information in a better way before taking the order. You can change settings of showing, keeping mandatory or disabling pax configuration is from the back office.

1. Go to: Back Office -> Master -> Outlet

2. If only Pax feature is enabled then it will reflect in the front-office like:

Go to: Front Office -> Dine In

3. If Dine in order is taken only seat-wise and not pax wise, then you need to configure it in the back-office.

Go to: Back Office -> Outlet -> Seat wise

4. If the seat-wise feature is enabled, then the system will show the popup to select the seat while taking the order.

Go to: Front Office -> Dine In


Printing receipt by adding new tags

You’ll now be able to print receipts by adding proper and relevant tags.

1. If you want to print the total number of pax in the order, use {totalpax} tag in HEADER section. Go to: Back-office -> Setting -> Printing Template

2. Now bifurcate your tax or print customized name for tax details. For this, 2 new tags have been added: {taxvaluebyname}, {taxvaluebyrate} in Detail Footer Section.

Tax Value by name: As the name suggests, this tag will print the value of tax that has been applied to all ordered items. For example, Service charge tax is configured in all ordered items. So add this tag to the detail footer, give caption that you want to print on receipt and select the tax name from the drop-down.

Tax value by rate: You can bifurcate tax among their rates by this tag name. For example, you have Service Charge tax applied with 2 different rate i.e 5% and 12% and you wanted to show their value. Add this tag in detail footer, select tax name and enter rate of the tax to group tax by their rate.

3. If you want to print the delivery address in receipt, use {deliveryaddress} tag in HEADER section.

Go to: Back-office -> Settings -> Printing Template