Product | Platform | Database | Language | |
eZee iFeedback | Linux | MySQL | PHP, JavaScript | System English, Survey Multi-Lingual |
All posts by eZee Tech
iMenu User Guide or iMenu Manual
iMenu User Guide Contains detail explanation:
Have a look on attached file.
Guideline:
How i can run multiple outlets with iMenu?
iMenu application will run only one outlet at a time. If we want to run iMenu application with multiple outlet, have to purchase multiple iMenu account and will integrate with single iMenu monitor.
How to see/check feedback that comes under iMenu?
Login in eZee iMenu Backend >> Feedback >> Guest Feedback >> Here you go with the list of Feedbacks
Screenshot:
Can I print KOT/Receipts from iMenu backend?
-1: The remote server returned an error : (500) Internal Server Error. iMenu Monitor
If we face this error while trying to import the menu items. This error have below mentioned possibilities.
1. If Configuration mapping done incorrectly wrong for Restaurant ID and Key.
2. If Special Character in the Property name, it need to be corrected/removed.
Can there be a version conflict on imenu monitor & eZee Burrp?
Yes, version of eZee iMenu monitor and eZee BurrP should be same.
Do customers order directly from tablet or the server on their behalf?
How many languages are supported in iMenu?
As of now, iMenu is available in English, Arabic, Russian, German, Vietnamese, Portuguese, Spanish, Turkish and French.
The desired language first needs to be activated with the help of support team. Thereafter, it can be loaded fromiMenu application >> configuration >> select language.
If you wish to get the App in your preferred language, contact eZee Live Support.
Is Internet connectivity required to use eZee iMenu?
The Internet is only required when updating the menu, you do not require the internet connection to actually run the menu itself. When the internet is not available due to whatever reason on the premises, you can also make changes to the menu that will automatically update when it internet connectivity is restored.
What all are application used in interface between eZee Burrp and eZee iMenu?
Below is the list of applications used in interface between eZee Burrp and eZee iMenu:
a) iMenu Monitor – Desktop based application, which is used for Data Export from eZee Burrp to iMenu backend and receives orders from iMenu to eZee Burrp.
b) iMenu Backend – is a cloud login (control panel) for iMfocused on configuring the iMenu application settings.
c) iMenu App – This is iMenu application which is used for ordering items for guest.
Do I need to have a Google or Apple developer account for publishing the App?
How many apps can I build from one account in eZee Appytech?
There is no limit set in how many number of apps that you can create with a single account. Do expect separate charges for individual apps.
What is Appytect?
How to change / reset password in eZee Optimus?
Reset Password: If you are lost admin password, you need to send an email to cm@ezeetechnosys.com and retrieve password in reply.
User Password: Login with your administrator to reset the user password. You can change or reset password by following steps:
Step 1: Login to eZee Optimus and click on user name
Step 2: Enter old password and set new password
Admin can reset password for all the user by following steps.

Do visit on live chat support if you have any further queries for the eZee Optimus.
eZee Optimus Live chat Support
Related Points:-
How to add tax and tax group in eZee Optimus?
Tax:- We need to create Tax names first from below path
Master > Tax.
Tax Group:- In Tax group you need to create a Tax group according the items category.
For example- We can create a Two Tax group called Food tax and Beverages Tax. And then you can add Tax
Do visit on live chat support if you have any further queries for the eZee Optimus.
eZee Optimus Live chat Support
Related Points:-
How to exempt or no tax for no charge orders in eZee Optimus?
How to add Receipt & KOT Template in eZee Optimus?
We do have customized receipt and KOT templates available in optimus, through which we can change text size, width, style etc.
we can add new columns.
Do visit on live chat support if you have any further queries for the eZee Optimus.
eZee Optimus Live chat Support
Related Points:-
What is Menu Management in eZee Optimus?
Menu Management: –
Menu Management is for creating the whole menu which you are having in your restaurant. After creating a new Menu item it is necessary to do the menu management in last.
In menu management, We have to link all Menu items with Menu groups and Subgroups. Under Menu management, the Menu items will be linked to the Menu group and Menu Sub group otherwise it will not reflect in the Front end.
Steps:
- Switch to back
2. Add Menu item
3. Add Menu Group

4. Add Menu Sub Group

5. Go to Menu management and add Menu name

6. Select the Setting icon in Menu management, add menu group

7. Add menu sub group under Menu Group

8. Add item of that particular Menu group and Menu Sub group

9. Once its added, Go to Outlet and add menu as per below screen shot.

10. Item will be reflected as below screen shot.

Do visit on live chat support if you have any further queries for the eZee Optimus.
eZee Optimus Live chat Support
Related Points:-
How to Print Guest remark in the KOT while using Line Template ?
Path: Go to eZee Burrp Backoffice >> Tools >> Windows Printer >> New/Edit >> Seperate KOT (Tab) >> Add “Remark” (Refer below screenshot for same)
Once activated, restart Burrp now, the remark will be printed in KOT.
How to change Day Close time in eZee Burrp Backoffice 7.0?
What is the Day Close?
Day close will open new day in the software and freeze Audited Data of the day
Location:
eZee POS Backoffice >> Configuration >> Cost Center >> Outlet Operation
How to Access:
Please refer below screenshot in order to change Day Close Time
Note: Here day close time is coming from your computer time format so it can be 24 /12 format, you can change it from your machine