All posts by eZee Tech

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What is iFeedback and systerm requirement?

eZee iFeedback is customer feedback Management system through which you can effectively collect reviews, Opinion or any Data that is important so using iFeedback you can create Surveys, and Reviews through multiple sources like, Tablet Surveys, website Surveys, Smartphones surveys, Hotel and Restaurant App, Touchscreen Kiosks etc.You can customize the surveys and questions according to your own organization type and Mgt. Style.eZee iFeedback is interfaced with eZee FD and eZee Burrp! The PMS & POS from eZee.

Product Platform Database Language
eZee iFeedback  Linux  MySQL  PHP, JavaScript  System English, Survey Multi-Lingual
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How i can run multiple outlets with iMenu?

iMenu application will run only one outlet at a time. If we want to run iMenu application with multiple outlet, have to purchase multiple iMenu account and will integrate with single iMenu monitor.

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Can I print KOT/Receipts from iMenu backend?

You will be able to print receipts (no KOT) from iMenu backend if you have not activated the interface with eZee POS Burrp. Once you activate the interface and enable touch POS (POS connectivity) in iMenu app on the tablet, receipt will stop printing from iMenu back end and start printing on eZee BurrP!
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How many languages are supported in iMenu?

As of now, iMenu is available in English, Arabic, Russian, German, Vietnamese, Portuguese, Spanish, Turkish and French.

The desired language first needs to be activated with the help of support team. Thereafter, it can be loaded fromiMenu application >> configuration >> select language.

If you wish to get the App in your preferred language, contact eZee Live Support.

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Is Internet connectivity required to use eZee iMenu?

The Internet is only required when updating the menu, you do not require the internet connection to actually run the menu itself. When the internet is not available due to whatever reason on the premises, you can also make changes to the menu that will automatically update when it internet connectivity is restored.

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What all are application used in interface between eZee Burrp and eZee iMenu?

Below is the list of applications used in interface between eZee Burrp and eZee iMenu:

a) iMenu Monitor – Desktop based application, which is used for Data Export from eZee Burrp to iMenu backend and receives orders from iMenu to eZee Burrp.

b) iMenu Backend – is a cloud login (control panel) for iMfocused on configuring the iMenu application settings.

c) iMenu App – This is iMenu application which is used for ordering items for guest.

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What is Appytect?

Appytect is an app builder through which you can easily create custom app for your hotel. Based on cloud computing technology it can be customized suiting your brand and content can be edited at will.
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How to change / reset password in eZee Optimus?

Reset Password: If you are lost admin password, you need to send an email to  and retrieve password in reply.

User Password: Login with your administrator to reset the user password. You can change or reset password by following steps:

Step 1: Login to eZee Optimus and click on user name

Step 2: Enter old password and set new password

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How to add tax and tax group in eZee Optimus?

Tax:- We need to create Tax names first from below path

Master > Tax. 

Tax Group:- In Tax group you need to create a Tax group according the items category.

For example- We can create a Two Tax group called Food tax and Beverages Tax. And then you can add Tax

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What is Menu Management in eZee Optimus?

Menu Management : – 

Menu Management is for creating whole menu which you are having in your restaurant. After creating new Menu item it is necessary to do the menu management in last.

In menu management, We have to link all Menu items with Menu groups and Subgroups.  

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How to add menu item (Import & manual) in eZee Optimus?

What is Menu Item?
In the restaurant, a menu is a list of food and beverages offered to customers and the prices. A menu may be à la carte – which presents a list of options from which customers choose – or table d’hôte, in which case a pre-established sequence of courses is offered.

eZee Optimus >> Go to Back >> Menu >> Item

eZee Optimus >> Go to Back >> Settings >> User >> edit >> Privilege >> Item


switch to back and click on + sign to add new item 

General Details:
Name:                                                    Menu Item Name
Alternate Name:                                Optional name
Description:                                         Details about product
Category:                                              Menu Category
Open Item:                                          You can change item name
Color:                                                     Choose color to appear on outlet order type
Image:                                                    Picture view of item on Menu item view
Price Setting:
Item Code/SKU:                                 Search item code
SAC/HSN Code:                                  Apply item code
Cost:                                                       Item purchase cost
Price:                                                     Item selling cost
Open Price:                                        Item name can change
Ask Quantity:                                    Item quantity must be ask while punching the order
Can Apply Discount:                       Discount can be apply
Sold By weight:                                Need to sell item y weight
Rate Inclusive of tax:                     Item price includes Tax cost
Tax Group:                                        Tax group on the item
Visibility Setting:
Inactive on following day:        Define your item active days
Active time:                                     Time to appear on the punch
Printing Setting:
Print on Receipt:                          Want print receipt
Print on KOT:                                 Want to print KOT
Kitchen Printer:                            Select KOT printer name from the list
Captain Printer                             Duplicate copy of the printer

Modifiers:                                   Select any toppings, add-ons, special requests on ordered item

Import / Export Item.
1. Download the file via export Item
2. Enter item details and import item

Step 2:  You will get item list report here

Output: View Lay out (Web). This is how item will appear on the order 

Output: View Lay out (Optimus 2.0 Desktop App)


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